question on jeep dealer refusing service.
#111
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
Roughly 4/15/04 21:51, cactuscowboy's monkeys randomly typed:
> I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
> you didn't negotiate properly with your local dealer?
Some dealers are just more interested in playing head games than
making money. I would drive 170 miles and pay *more* to make sure
this type never accidentally makes as much as a penny from me.
On the other hand, a dealershipt that does not insist on playing
games or wasting my valuable time in "hang on, gotta go check with
the manager" childish stunts can make extra money... my time is
worth more than a few lousy dollars.
> Where I work, we
> don't lose deals over price to competing dealers, no matter where they're
> located.
Note that I am not saying your dealership does this, but if I come
there and get one price, then drive 170 miles and get a far better
one, the odds of me wasting my valuable time coming back to you
to see if you'll match or beat it are zero and none. If you offer
the cheaper price only after I've found a better one, you have
already kissed the deal goodbye by playing games. You can add
an additional penalty factor if I've been getting my vehicle
serviced at your dealership for the past couple years and then
some salestype tries this on what would be presumed to be a
reasonably loyal customer. Granted before I go to the front of
a dealer I'll be very likely to ask the service writer which
salesman pisses him off the least.
> Was that factored into the alleged "better deal"?
It ain't always money.
>
> I live in a small town in NW Wyoming. With very, very few exceptions, I do
> all of my shopping locally. It's important to me that I support my friends
> and neighbors and the local economy. My car store supports our community,
> giving generously to non-profit organizations, sponsoring the county fair,
> 4H programs, etc...... In contrast, residents here who spend money out of
> state (typically Billings, Montana) contribute absolutely NOTHING to the
> local Wyoming economy.
Yeah, I gotta agree there... a local dealer who treats folks right
is worth extra money in my book. However if that dealer offers to
beat an out of town offer only after I've wasted 300+ miles, they
tend to get removed from the "treats loyal customers right" category
in a hurry.
--
Evolution is merely survival of the minimally adequate
> I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
> you didn't negotiate properly with your local dealer?
Some dealers are just more interested in playing head games than
making money. I would drive 170 miles and pay *more* to make sure
this type never accidentally makes as much as a penny from me.
On the other hand, a dealershipt that does not insist on playing
games or wasting my valuable time in "hang on, gotta go check with
the manager" childish stunts can make extra money... my time is
worth more than a few lousy dollars.
> Where I work, we
> don't lose deals over price to competing dealers, no matter where they're
> located.
Note that I am not saying your dealership does this, but if I come
there and get one price, then drive 170 miles and get a far better
one, the odds of me wasting my valuable time coming back to you
to see if you'll match or beat it are zero and none. If you offer
the cheaper price only after I've found a better one, you have
already kissed the deal goodbye by playing games. You can add
an additional penalty factor if I've been getting my vehicle
serviced at your dealership for the past couple years and then
some salestype tries this on what would be presumed to be a
reasonably loyal customer. Granted before I go to the front of
a dealer I'll be very likely to ask the service writer which
salesman pisses him off the least.
> Was that factored into the alleged "better deal"?
It ain't always money.
>
> I live in a small town in NW Wyoming. With very, very few exceptions, I do
> all of my shopping locally. It's important to me that I support my friends
> and neighbors and the local economy. My car store supports our community,
> giving generously to non-profit organizations, sponsoring the county fair,
> 4H programs, etc...... In contrast, residents here who spend money out of
> state (typically Billings, Montana) contribute absolutely NOTHING to the
> local Wyoming economy.
Yeah, I gotta agree there... a local dealer who treats folks right
is worth extra money in my book. However if that dealer offers to
beat an out of town offer only after I've wasted 300+ miles, they
tend to get removed from the "treats loyal customers right" category
in a hurry.
--
Evolution is merely survival of the minimally adequate
#112
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
Roughly 4/15/04 21:51, cactuscowboy's monkeys randomly typed:
> I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
> you didn't negotiate properly with your local dealer?
Some dealers are just more interested in playing head games than
making money. I would drive 170 miles and pay *more* to make sure
this type never accidentally makes as much as a penny from me.
On the other hand, a dealershipt that does not insist on playing
games or wasting my valuable time in "hang on, gotta go check with
the manager" childish stunts can make extra money... my time is
worth more than a few lousy dollars.
> Where I work, we
> don't lose deals over price to competing dealers, no matter where they're
> located.
Note that I am not saying your dealership does this, but if I come
there and get one price, then drive 170 miles and get a far better
one, the odds of me wasting my valuable time coming back to you
to see if you'll match or beat it are zero and none. If you offer
the cheaper price only after I've found a better one, you have
already kissed the deal goodbye by playing games. You can add
an additional penalty factor if I've been getting my vehicle
serviced at your dealership for the past couple years and then
some salestype tries this on what would be presumed to be a
reasonably loyal customer. Granted before I go to the front of
a dealer I'll be very likely to ask the service writer which
salesman pisses him off the least.
> Was that factored into the alleged "better deal"?
It ain't always money.
>
> I live in a small town in NW Wyoming. With very, very few exceptions, I do
> all of my shopping locally. It's important to me that I support my friends
> and neighbors and the local economy. My car store supports our community,
> giving generously to non-profit organizations, sponsoring the county fair,
> 4H programs, etc...... In contrast, residents here who spend money out of
> state (typically Billings, Montana) contribute absolutely NOTHING to the
> local Wyoming economy.
Yeah, I gotta agree there... a local dealer who treats folks right
is worth extra money in my book. However if that dealer offers to
beat an out of town offer only after I've wasted 300+ miles, they
tend to get removed from the "treats loyal customers right" category
in a hurry.
--
Evolution is merely survival of the minimally adequate
> I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
> you didn't negotiate properly with your local dealer?
Some dealers are just more interested in playing head games than
making money. I would drive 170 miles and pay *more* to make sure
this type never accidentally makes as much as a penny from me.
On the other hand, a dealershipt that does not insist on playing
games or wasting my valuable time in "hang on, gotta go check with
the manager" childish stunts can make extra money... my time is
worth more than a few lousy dollars.
> Where I work, we
> don't lose deals over price to competing dealers, no matter where they're
> located.
Note that I am not saying your dealership does this, but if I come
there and get one price, then drive 170 miles and get a far better
one, the odds of me wasting my valuable time coming back to you
to see if you'll match or beat it are zero and none. If you offer
the cheaper price only after I've found a better one, you have
already kissed the deal goodbye by playing games. You can add
an additional penalty factor if I've been getting my vehicle
serviced at your dealership for the past couple years and then
some salestype tries this on what would be presumed to be a
reasonably loyal customer. Granted before I go to the front of
a dealer I'll be very likely to ask the service writer which
salesman pisses him off the least.
> Was that factored into the alleged "better deal"?
It ain't always money.
>
> I live in a small town in NW Wyoming. With very, very few exceptions, I do
> all of my shopping locally. It's important to me that I support my friends
> and neighbors and the local economy. My car store supports our community,
> giving generously to non-profit organizations, sponsoring the county fair,
> 4H programs, etc...... In contrast, residents here who spend money out of
> state (typically Billings, Montana) contribute absolutely NOTHING to the
> local Wyoming economy.
Yeah, I gotta agree there... a local dealer who treats folks right
is worth extra money in my book. However if that dealer offers to
beat an out of town offer only after I've wasted 300+ miles, they
tend to get removed from the "treats loyal customers right" category
in a hurry.
--
Evolution is merely survival of the minimally adequate
#113
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
Roughly 4/15/04 21:51, cactuscowboy's monkeys randomly typed:
> I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
> you didn't negotiate properly with your local dealer?
Some dealers are just more interested in playing head games than
making money. I would drive 170 miles and pay *more* to make sure
this type never accidentally makes as much as a penny from me.
On the other hand, a dealershipt that does not insist on playing
games or wasting my valuable time in "hang on, gotta go check with
the manager" childish stunts can make extra money... my time is
worth more than a few lousy dollars.
> Where I work, we
> don't lose deals over price to competing dealers, no matter where they're
> located.
Note that I am not saying your dealership does this, but if I come
there and get one price, then drive 170 miles and get a far better
one, the odds of me wasting my valuable time coming back to you
to see if you'll match or beat it are zero and none. If you offer
the cheaper price only after I've found a better one, you have
already kissed the deal goodbye by playing games. You can add
an additional penalty factor if I've been getting my vehicle
serviced at your dealership for the past couple years and then
some salestype tries this on what would be presumed to be a
reasonably loyal customer. Granted before I go to the front of
a dealer I'll be very likely to ask the service writer which
salesman pisses him off the least.
> Was that factored into the alleged "better deal"?
It ain't always money.
>
> I live in a small town in NW Wyoming. With very, very few exceptions, I do
> all of my shopping locally. It's important to me that I support my friends
> and neighbors and the local economy. My car store supports our community,
> giving generously to non-profit organizations, sponsoring the county fair,
> 4H programs, etc...... In contrast, residents here who spend money out of
> state (typically Billings, Montana) contribute absolutely NOTHING to the
> local Wyoming economy.
Yeah, I gotta agree there... a local dealer who treats folks right
is worth extra money in my book. However if that dealer offers to
beat an out of town offer only after I've wasted 300+ miles, they
tend to get removed from the "treats loyal customers right" category
in a hurry.
--
Evolution is merely survival of the minimally adequate
> I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
> you didn't negotiate properly with your local dealer?
Some dealers are just more interested in playing head games than
making money. I would drive 170 miles and pay *more* to make sure
this type never accidentally makes as much as a penny from me.
On the other hand, a dealershipt that does not insist on playing
games or wasting my valuable time in "hang on, gotta go check with
the manager" childish stunts can make extra money... my time is
worth more than a few lousy dollars.
> Where I work, we
> don't lose deals over price to competing dealers, no matter where they're
> located.
Note that I am not saying your dealership does this, but if I come
there and get one price, then drive 170 miles and get a far better
one, the odds of me wasting my valuable time coming back to you
to see if you'll match or beat it are zero and none. If you offer
the cheaper price only after I've found a better one, you have
already kissed the deal goodbye by playing games. You can add
an additional penalty factor if I've been getting my vehicle
serviced at your dealership for the past couple years and then
some salestype tries this on what would be presumed to be a
reasonably loyal customer. Granted before I go to the front of
a dealer I'll be very likely to ask the service writer which
salesman pisses him off the least.
> Was that factored into the alleged "better deal"?
It ain't always money.
>
> I live in a small town in NW Wyoming. With very, very few exceptions, I do
> all of my shopping locally. It's important to me that I support my friends
> and neighbors and the local economy. My car store supports our community,
> giving generously to non-profit organizations, sponsoring the county fair,
> 4H programs, etc...... In contrast, residents here who spend money out of
> state (typically Billings, Montana) contribute absolutely NOTHING to the
> local Wyoming economy.
Yeah, I gotta agree there... a local dealer who treats folks right
is worth extra money in my book. However if that dealer offers to
beat an out of town offer only after I've wasted 300+ miles, they
tend to get removed from the "treats loyal customers right" category
in a hurry.
--
Evolution is merely survival of the minimally adequate
#114
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
Roughly 4/15/04 22:28, David C. Moller's monkeys randomly typed:
> Ummmmm the difference was less than $100, yet you would have done so
> if this guy wasn't way off? What am I missing here? Less than $100 is
> 'way off'? I agree, $100 is $100, and can buy a lot of things, but
> you're talking about a substantial purchase here.
>
Or a dealer too damn cheap to knock off a lousy hundred bucks. The
guy found a car he liked out of town. He went to the local dealer
and said "can you match it". And the local snotbag let a
potential customer walk over a lousy $100? Not someone I care
to patronize. This isn't the same as shopping out of town, it
is giving a local business the chance to get your money.
--
Evolution is merely survival of the minimally adequate
> Ummmmm the difference was less than $100, yet you would have done so
> if this guy wasn't way off? What am I missing here? Less than $100 is
> 'way off'? I agree, $100 is $100, and can buy a lot of things, but
> you're talking about a substantial purchase here.
>
Or a dealer too damn cheap to knock off a lousy hundred bucks. The
guy found a car he liked out of town. He went to the local dealer
and said "can you match it". And the local snotbag let a
potential customer walk over a lousy $100? Not someone I care
to patronize. This isn't the same as shopping out of town, it
is giving a local business the chance to get your money.
--
Evolution is merely survival of the minimally adequate
#115
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
Roughly 4/15/04 22:28, David C. Moller's monkeys randomly typed:
> Ummmmm the difference was less than $100, yet you would have done so
> if this guy wasn't way off? What am I missing here? Less than $100 is
> 'way off'? I agree, $100 is $100, and can buy a lot of things, but
> you're talking about a substantial purchase here.
>
Or a dealer too damn cheap to knock off a lousy hundred bucks. The
guy found a car he liked out of town. He went to the local dealer
and said "can you match it". And the local snotbag let a
potential customer walk over a lousy $100? Not someone I care
to patronize. This isn't the same as shopping out of town, it
is giving a local business the chance to get your money.
--
Evolution is merely survival of the minimally adequate
> Ummmmm the difference was less than $100, yet you would have done so
> if this guy wasn't way off? What am I missing here? Less than $100 is
> 'way off'? I agree, $100 is $100, and can buy a lot of things, but
> you're talking about a substantial purchase here.
>
Or a dealer too damn cheap to knock off a lousy hundred bucks. The
guy found a car he liked out of town. He went to the local dealer
and said "can you match it". And the local snotbag let a
potential customer walk over a lousy $100? Not someone I care
to patronize. This isn't the same as shopping out of town, it
is giving a local business the chance to get your money.
--
Evolution is merely survival of the minimally adequate
#116
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
Roughly 4/15/04 22:28, David C. Moller's monkeys randomly typed:
> Ummmmm the difference was less than $100, yet you would have done so
> if this guy wasn't way off? What am I missing here? Less than $100 is
> 'way off'? I agree, $100 is $100, and can buy a lot of things, but
> you're talking about a substantial purchase here.
>
Or a dealer too damn cheap to knock off a lousy hundred bucks. The
guy found a car he liked out of town. He went to the local dealer
and said "can you match it". And the local snotbag let a
potential customer walk over a lousy $100? Not someone I care
to patronize. This isn't the same as shopping out of town, it
is giving a local business the chance to get your money.
--
Evolution is merely survival of the minimally adequate
> Ummmmm the difference was less than $100, yet you would have done so
> if this guy wasn't way off? What am I missing here? Less than $100 is
> 'way off'? I agree, $100 is $100, and can buy a lot of things, but
> you're talking about a substantial purchase here.
>
Or a dealer too damn cheap to knock off a lousy hundred bucks. The
guy found a car he liked out of town. He went to the local dealer
and said "can you match it". And the local snotbag let a
potential customer walk over a lousy $100? Not someone I care
to patronize. This isn't the same as shopping out of town, it
is giving a local business the chance to get your money.
--
Evolution is merely survival of the minimally adequate
#117
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
Roughly 4/15/04 22:28, David C. Moller's monkeys randomly typed:
> Ummmmm the difference was less than $100, yet you would have done so
> if this guy wasn't way off? What am I missing here? Less than $100 is
> 'way off'? I agree, $100 is $100, and can buy a lot of things, but
> you're talking about a substantial purchase here.
>
Or a dealer too damn cheap to knock off a lousy hundred bucks. The
guy found a car he liked out of town. He went to the local dealer
and said "can you match it". And the local snotbag let a
potential customer walk over a lousy $100? Not someone I care
to patronize. This isn't the same as shopping out of town, it
is giving a local business the chance to get your money.
--
Evolution is merely survival of the minimally adequate
> Ummmmm the difference was less than $100, yet you would have done so
> if this guy wasn't way off? What am I missing here? Less than $100 is
> 'way off'? I agree, $100 is $100, and can buy a lot of things, but
> you're talking about a substantial purchase here.
>
Or a dealer too damn cheap to knock off a lousy hundred bucks. The
guy found a car he liked out of town. He went to the local dealer
and said "can you match it". And the local snotbag let a
potential customer walk over a lousy $100? Not someone I care
to patronize. This isn't the same as shopping out of town, it
is giving a local business the chance to get your money.
--
Evolution is merely survival of the minimally adequate
#118
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
Matt,
I don't think you fully understand the automotive business. My "small local
shop" pays exactly the same invoice price that a huge "volume sales" dealer
does. Your Wal Mart analogy does not apply to automotive dealerships.
Also consider that frequently the overhead costs at a small town dealership
are much lower than those in large cities or at large volume dealerships.
That's why my employer, Fremont Motor Company in Powell, Wyoming, can
effectively compete with the largest of dealerships, e.g. Dave Smith Motors
in Kellogg, Idaho or stores in Billings, Salt Lake City, or Denver.
Best regards,
Dave Rose
Cactus Cowboy
Big Wonderful Wyoming
'49 ****** Pickup (parts truck)
'62 ****** Pickup 4WD 226
'98 XJ Sport
O|||||||O
"Matt" <mhammer8@yahoo.com> wrote in message
news:3a3f4978.0404160635.36888e87@posting.google.c om...
> but I doubt the Red Carpet
> > will be extended to you in this situation. Understandable IMO.
> >
> > Dave
>
> It doesn't have much to do with a Red Carpet..it has to do with people
> sleazing out of tasks it's their job to do because they're jealous of
> your business, because they can't compete with volume dealers, etc.
> This is the same BS attitude that lazy, overpriced small local shops
> use to justify themselves against Wal-Marts and other volume sales
> places. Bottom line: find a way to compete. If I can find a
> substantial savings (minus time off, etc., like cactuscowboy said)
> online, I'll take it. And if my local dealer won't fix a product
> they're obliged to fix, that's what the Better Business Bureau and
> small claims court is for. Play hardball with these lazy, incompetent
> businessmen. Force them out if they can't compete in today's market.
>
> Just my 2c,
>
> Matt
I don't think you fully understand the automotive business. My "small local
shop" pays exactly the same invoice price that a huge "volume sales" dealer
does. Your Wal Mart analogy does not apply to automotive dealerships.
Also consider that frequently the overhead costs at a small town dealership
are much lower than those in large cities or at large volume dealerships.
That's why my employer, Fremont Motor Company in Powell, Wyoming, can
effectively compete with the largest of dealerships, e.g. Dave Smith Motors
in Kellogg, Idaho or stores in Billings, Salt Lake City, or Denver.
Best regards,
Dave Rose
Cactus Cowboy
Big Wonderful Wyoming
'49 ****** Pickup (parts truck)
'62 ****** Pickup 4WD 226
'98 XJ Sport
O|||||||O
"Matt" <mhammer8@yahoo.com> wrote in message
news:3a3f4978.0404160635.36888e87@posting.google.c om...
> but I doubt the Red Carpet
> > will be extended to you in this situation. Understandable IMO.
> >
> > Dave
>
> It doesn't have much to do with a Red Carpet..it has to do with people
> sleazing out of tasks it's their job to do because they're jealous of
> your business, because they can't compete with volume dealers, etc.
> This is the same BS attitude that lazy, overpriced small local shops
> use to justify themselves against Wal-Marts and other volume sales
> places. Bottom line: find a way to compete. If I can find a
> substantial savings (minus time off, etc., like cactuscowboy said)
> online, I'll take it. And if my local dealer won't fix a product
> they're obliged to fix, that's what the Better Business Bureau and
> small claims court is for. Play hardball with these lazy, incompetent
> businessmen. Force them out if they can't compete in today's market.
>
> Just my 2c,
>
> Matt
#119
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
Matt,
I don't think you fully understand the automotive business. My "small local
shop" pays exactly the same invoice price that a huge "volume sales" dealer
does. Your Wal Mart analogy does not apply to automotive dealerships.
Also consider that frequently the overhead costs at a small town dealership
are much lower than those in large cities or at large volume dealerships.
That's why my employer, Fremont Motor Company in Powell, Wyoming, can
effectively compete with the largest of dealerships, e.g. Dave Smith Motors
in Kellogg, Idaho or stores in Billings, Salt Lake City, or Denver.
Best regards,
Dave Rose
Cactus Cowboy
Big Wonderful Wyoming
'49 ****** Pickup (parts truck)
'62 ****** Pickup 4WD 226
'98 XJ Sport
O|||||||O
"Matt" <mhammer8@yahoo.com> wrote in message
news:3a3f4978.0404160635.36888e87@posting.google.c om...
> but I doubt the Red Carpet
> > will be extended to you in this situation. Understandable IMO.
> >
> > Dave
>
> It doesn't have much to do with a Red Carpet..it has to do with people
> sleazing out of tasks it's their job to do because they're jealous of
> your business, because they can't compete with volume dealers, etc.
> This is the same BS attitude that lazy, overpriced small local shops
> use to justify themselves against Wal-Marts and other volume sales
> places. Bottom line: find a way to compete. If I can find a
> substantial savings (minus time off, etc., like cactuscowboy said)
> online, I'll take it. And if my local dealer won't fix a product
> they're obliged to fix, that's what the Better Business Bureau and
> small claims court is for. Play hardball with these lazy, incompetent
> businessmen. Force them out if they can't compete in today's market.
>
> Just my 2c,
>
> Matt
I don't think you fully understand the automotive business. My "small local
shop" pays exactly the same invoice price that a huge "volume sales" dealer
does. Your Wal Mart analogy does not apply to automotive dealerships.
Also consider that frequently the overhead costs at a small town dealership
are much lower than those in large cities or at large volume dealerships.
That's why my employer, Fremont Motor Company in Powell, Wyoming, can
effectively compete with the largest of dealerships, e.g. Dave Smith Motors
in Kellogg, Idaho or stores in Billings, Salt Lake City, or Denver.
Best regards,
Dave Rose
Cactus Cowboy
Big Wonderful Wyoming
'49 ****** Pickup (parts truck)
'62 ****** Pickup 4WD 226
'98 XJ Sport
O|||||||O
"Matt" <mhammer8@yahoo.com> wrote in message
news:3a3f4978.0404160635.36888e87@posting.google.c om...
> but I doubt the Red Carpet
> > will be extended to you in this situation. Understandable IMO.
> >
> > Dave
>
> It doesn't have much to do with a Red Carpet..it has to do with people
> sleazing out of tasks it's their job to do because they're jealous of
> your business, because they can't compete with volume dealers, etc.
> This is the same BS attitude that lazy, overpriced small local shops
> use to justify themselves against Wal-Marts and other volume sales
> places. Bottom line: find a way to compete. If I can find a
> substantial savings (minus time off, etc., like cactuscowboy said)
> online, I'll take it. And if my local dealer won't fix a product
> they're obliged to fix, that's what the Better Business Bureau and
> small claims court is for. Play hardball with these lazy, incompetent
> businessmen. Force them out if they can't compete in today's market.
>
> Just my 2c,
>
> Matt
#120
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
Matt,
I don't think you fully understand the automotive business. My "small local
shop" pays exactly the same invoice price that a huge "volume sales" dealer
does. Your Wal Mart analogy does not apply to automotive dealerships.
Also consider that frequently the overhead costs at a small town dealership
are much lower than those in large cities or at large volume dealerships.
That's why my employer, Fremont Motor Company in Powell, Wyoming, can
effectively compete with the largest of dealerships, e.g. Dave Smith Motors
in Kellogg, Idaho or stores in Billings, Salt Lake City, or Denver.
Best regards,
Dave Rose
Cactus Cowboy
Big Wonderful Wyoming
'49 ****** Pickup (parts truck)
'62 ****** Pickup 4WD 226
'98 XJ Sport
O|||||||O
"Matt" <mhammer8@yahoo.com> wrote in message
news:3a3f4978.0404160635.36888e87@posting.google.c om...
> but I doubt the Red Carpet
> > will be extended to you in this situation. Understandable IMO.
> >
> > Dave
>
> It doesn't have much to do with a Red Carpet..it has to do with people
> sleazing out of tasks it's their job to do because they're jealous of
> your business, because they can't compete with volume dealers, etc.
> This is the same BS attitude that lazy, overpriced small local shops
> use to justify themselves against Wal-Marts and other volume sales
> places. Bottom line: find a way to compete. If I can find a
> substantial savings (minus time off, etc., like cactuscowboy said)
> online, I'll take it. And if my local dealer won't fix a product
> they're obliged to fix, that's what the Better Business Bureau and
> small claims court is for. Play hardball with these lazy, incompetent
> businessmen. Force them out if they can't compete in today's market.
>
> Just my 2c,
>
> Matt
I don't think you fully understand the automotive business. My "small local
shop" pays exactly the same invoice price that a huge "volume sales" dealer
does. Your Wal Mart analogy does not apply to automotive dealerships.
Also consider that frequently the overhead costs at a small town dealership
are much lower than those in large cities or at large volume dealerships.
That's why my employer, Fremont Motor Company in Powell, Wyoming, can
effectively compete with the largest of dealerships, e.g. Dave Smith Motors
in Kellogg, Idaho or stores in Billings, Salt Lake City, or Denver.
Best regards,
Dave Rose
Cactus Cowboy
Big Wonderful Wyoming
'49 ****** Pickup (parts truck)
'62 ****** Pickup 4WD 226
'98 XJ Sport
O|||||||O
"Matt" <mhammer8@yahoo.com> wrote in message
news:3a3f4978.0404160635.36888e87@posting.google.c om...
> but I doubt the Red Carpet
> > will be extended to you in this situation. Understandable IMO.
> >
> > Dave
>
> It doesn't have much to do with a Red Carpet..it has to do with people
> sleazing out of tasks it's their job to do because they're jealous of
> your business, because they can't compete with volume dealers, etc.
> This is the same BS attitude that lazy, overpriced small local shops
> use to justify themselves against Wal-Marts and other volume sales
> places. Bottom line: find a way to compete. If I can find a
> substantial savings (minus time off, etc., like cactuscowboy said)
> online, I'll take it. And if my local dealer won't fix a product
> they're obliged to fix, that's what the Better Business Bureau and
> small claims court is for. Play hardball with these lazy, incompetent
> businessmen. Force them out if they can't compete in today's market.
>
> Just my 2c,
>
> Matt