question on jeep dealer refusing service.
#71
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
You always cut to the chase, Bill. ;)
L.W.(ßill) ------ III wrote:
> Hi Chris,
> That's been my experience, too. I didn't like driving the extra
> fifty miles three times to complete the deal and pick up the car, but it
> was better than taking it the rear end locally.
> God Bless America, ßill O|||||||O
> mailto:-------------------- http://www.----------.com/
>
> c wrote:
>
>>OK, lt me clarify this. The sticker prices on the 2 cars were within $100 of
>>each other. I negotiated a price with the out of town dealer. I believe the
>>negotiated price was about $2000 under the sticker, so let's just use that
>>for the sake of argument. Then I took the negotiated price from the out of
>>town dealer to the local dealer where I live. I basically gave him the
>>papers from the out of town dealer and said to him that if he would match
>>the price I would buy the car locally from him. This could have been the
>>guy's easiest sale of the month, but he would not match the price. He came
>>back with a price that was more than $500 over the out of town dealer's
>>price. Hope this clarifies it for you.
>>
>>Chris
--
__________________________________________________ _________
tw
03 TJ Rubicon - Rubicon Express 4.5"
01 XJ Sport
There is a very fine line between "hobby" and "mental illness."
-- Dave Barry
Pronunciation: 'jEp
Function: noun
Date: 1940
Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase')
A small general-purpose motor vehicle with 80-inch wheelbase,
1/4-ton capacity, and four-wheel drive used by the U.S. army in
World War II.
(Please remove the OBVIOUS to reply by email)
__________________________________________________ _________
L.W.(ßill) ------ III wrote:
> Hi Chris,
> That's been my experience, too. I didn't like driving the extra
> fifty miles three times to complete the deal and pick up the car, but it
> was better than taking it the rear end locally.
> God Bless America, ßill O|||||||O
> mailto:-------------------- http://www.----------.com/
>
> c wrote:
>
>>OK, lt me clarify this. The sticker prices on the 2 cars were within $100 of
>>each other. I negotiated a price with the out of town dealer. I believe the
>>negotiated price was about $2000 under the sticker, so let's just use that
>>for the sake of argument. Then I took the negotiated price from the out of
>>town dealer to the local dealer where I live. I basically gave him the
>>papers from the out of town dealer and said to him that if he would match
>>the price I would buy the car locally from him. This could have been the
>>guy's easiest sale of the month, but he would not match the price. He came
>>back with a price that was more than $500 over the out of town dealer's
>>price. Hope this clarifies it for you.
>>
>>Chris
--
__________________________________________________ _________
tw
03 TJ Rubicon - Rubicon Express 4.5"
01 XJ Sport
There is a very fine line between "hobby" and "mental illness."
-- Dave Barry
Pronunciation: 'jEp
Function: noun
Date: 1940
Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase')
A small general-purpose motor vehicle with 80-inch wheelbase,
1/4-ton capacity, and four-wheel drive used by the U.S. army in
World War II.
(Please remove the OBVIOUS to reply by email)
__________________________________________________ _________
#72
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
You always cut to the chase, Bill. ;)
L.W.(ßill) ------ III wrote:
> Hi Chris,
> That's been my experience, too. I didn't like driving the extra
> fifty miles three times to complete the deal and pick up the car, but it
> was better than taking it the rear end locally.
> God Bless America, ßill O|||||||O
> mailto:-------------------- http://www.----------.com/
>
> c wrote:
>
>>OK, lt me clarify this. The sticker prices on the 2 cars were within $100 of
>>each other. I negotiated a price with the out of town dealer. I believe the
>>negotiated price was about $2000 under the sticker, so let's just use that
>>for the sake of argument. Then I took the negotiated price from the out of
>>town dealer to the local dealer where I live. I basically gave him the
>>papers from the out of town dealer and said to him that if he would match
>>the price I would buy the car locally from him. This could have been the
>>guy's easiest sale of the month, but he would not match the price. He came
>>back with a price that was more than $500 over the out of town dealer's
>>price. Hope this clarifies it for you.
>>
>>Chris
--
__________________________________________________ _________
tw
03 TJ Rubicon - Rubicon Express 4.5"
01 XJ Sport
There is a very fine line between "hobby" and "mental illness."
-- Dave Barry
Pronunciation: 'jEp
Function: noun
Date: 1940
Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase')
A small general-purpose motor vehicle with 80-inch wheelbase,
1/4-ton capacity, and four-wheel drive used by the U.S. army in
World War II.
(Please remove the OBVIOUS to reply by email)
__________________________________________________ _________
L.W.(ßill) ------ III wrote:
> Hi Chris,
> That's been my experience, too. I didn't like driving the extra
> fifty miles three times to complete the deal and pick up the car, but it
> was better than taking it the rear end locally.
> God Bless America, ßill O|||||||O
> mailto:-------------------- http://www.----------.com/
>
> c wrote:
>
>>OK, lt me clarify this. The sticker prices on the 2 cars were within $100 of
>>each other. I negotiated a price with the out of town dealer. I believe the
>>negotiated price was about $2000 under the sticker, so let's just use that
>>for the sake of argument. Then I took the negotiated price from the out of
>>town dealer to the local dealer where I live. I basically gave him the
>>papers from the out of town dealer and said to him that if he would match
>>the price I would buy the car locally from him. This could have been the
>>guy's easiest sale of the month, but he would not match the price. He came
>>back with a price that was more than $500 over the out of town dealer's
>>price. Hope this clarifies it for you.
>>
>>Chris
--
__________________________________________________ _________
tw
03 TJ Rubicon - Rubicon Express 4.5"
01 XJ Sport
There is a very fine line between "hobby" and "mental illness."
-- Dave Barry
Pronunciation: 'jEp
Function: noun
Date: 1940
Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase')
A small general-purpose motor vehicle with 80-inch wheelbase,
1/4-ton capacity, and four-wheel drive used by the U.S. army in
World War II.
(Please remove the OBVIOUS to reply by email)
__________________________________________________ _________
#73
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
You always cut to the chase, Bill. ;)
L.W.(ßill) ------ III wrote:
> Hi Chris,
> That's been my experience, too. I didn't like driving the extra
> fifty miles three times to complete the deal and pick up the car, but it
> was better than taking it the rear end locally.
> God Bless America, ßill O|||||||O
> mailto:-------------------- http://www.----------.com/
>
> c wrote:
>
>>OK, lt me clarify this. The sticker prices on the 2 cars were within $100 of
>>each other. I negotiated a price with the out of town dealer. I believe the
>>negotiated price was about $2000 under the sticker, so let's just use that
>>for the sake of argument. Then I took the negotiated price from the out of
>>town dealer to the local dealer where I live. I basically gave him the
>>papers from the out of town dealer and said to him that if he would match
>>the price I would buy the car locally from him. This could have been the
>>guy's easiest sale of the month, but he would not match the price. He came
>>back with a price that was more than $500 over the out of town dealer's
>>price. Hope this clarifies it for you.
>>
>>Chris
--
__________________________________________________ _________
tw
03 TJ Rubicon - Rubicon Express 4.5"
01 XJ Sport
There is a very fine line between "hobby" and "mental illness."
-- Dave Barry
Pronunciation: 'jEp
Function: noun
Date: 1940
Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase')
A small general-purpose motor vehicle with 80-inch wheelbase,
1/4-ton capacity, and four-wheel drive used by the U.S. army in
World War II.
(Please remove the OBVIOUS to reply by email)
__________________________________________________ _________
L.W.(ßill) ------ III wrote:
> Hi Chris,
> That's been my experience, too. I didn't like driving the extra
> fifty miles three times to complete the deal and pick up the car, but it
> was better than taking it the rear end locally.
> God Bless America, ßill O|||||||O
> mailto:-------------------- http://www.----------.com/
>
> c wrote:
>
>>OK, lt me clarify this. The sticker prices on the 2 cars were within $100 of
>>each other. I negotiated a price with the out of town dealer. I believe the
>>negotiated price was about $2000 under the sticker, so let's just use that
>>for the sake of argument. Then I took the negotiated price from the out of
>>town dealer to the local dealer where I live. I basically gave him the
>>papers from the out of town dealer and said to him that if he would match
>>the price I would buy the car locally from him. This could have been the
>>guy's easiest sale of the month, but he would not match the price. He came
>>back with a price that was more than $500 over the out of town dealer's
>>price. Hope this clarifies it for you.
>>
>>Chris
--
__________________________________________________ _________
tw
03 TJ Rubicon - Rubicon Express 4.5"
01 XJ Sport
There is a very fine line between "hobby" and "mental illness."
-- Dave Barry
Pronunciation: 'jEp
Function: noun
Date: 1940
Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase')
A small general-purpose motor vehicle with 80-inch wheelbase,
1/4-ton capacity, and four-wheel drive used by the U.S. army in
World War II.
(Please remove the OBVIOUS to reply by email)
__________________________________________________ _________
#74
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
EXACLTY! ...and well put!
Dana Rohleder wrote:
> I find it interesting that some retailers still discourage potential sales
> or service opportunities because of spite. Why would anyone buy anything out
> of town if it was available locally? Poor service, arrogant salespeople,
> resentful staff, inflated prices, and so it goes... In this case, the LOCAL
> dealer is doing more to hurt their local economy by not encouraging a sale
> because they are either trying to maximize profits or are simply so arrogant
> that they would prefer to lose a sale than negotiate in good faith with the
> customer. Then, the arrogance is taken to an even higher level by laying the
> blame on the customer. Wouldn't the dealership be further ahead by giving
> the local guy that bought a car out-of-town the same red-carpet treatment so
> that maybe he would possibly pay a little more for his next vehicle locally
> if he felt he was given a fair shake and was respected as a customer, and
> not a pariah? Isn't that how the competing dealership got the sale - simply
> giving the customer a fair shake and treating them with respect instead of
> disdain?
>
> Customers don't drive 170 miles to save $100 on a car - they do it because
> they feel they are being ripped off by the sales staff or treated like a war
> criminal by the service staff. In today's economy, a retailer can't afford
> to be so arrogant as to negotiate in poor faith or alienate potential
> customers in any way just because they are the only game in town. Today, a
> service industry that doesn't provide the best service possible at all times
> is doomed.
>
> Dana
>
>
> "cactuscowboy" <cactuscowboy@bresnan.net> wrote in message
> news:eDJfc.148333$w54.1033494@attbi_s01...
>
>>I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
>>you didn't negotiate properly with your local dealer? Where I work, we
>>don't lose deals over price to competing dealers, no matter where they're
>>located. By the way, what kind of expenses did you incur to travel 170
>>miles to take delivery of your new jeep? Time off work, gasoline costs,
>>restaurant meals, motel room perhaps? Was that factored into the alleged
>>"better deal"?
>>
>>I live in a small town in NW Wyoming. With very, very few exceptions, I
>
> do
>
>>all of my shopping locally. It's important to me that I support my
>
> friends
>
>>and neighbors and the local economy. My car store supports our community,
>>giving generously to non-profit organizations, sponsoring the county fair,
>>4H programs, etc...... In contrast, residents here who spend money out of
>>state (typically Billings, Montana) contribute absolutely NOTHING to the
>>local Wyoming economy.
>>
>>What's my store's attitude when customers who've bought elsewhere (usually
>>without ever giving us a chance to earn their business) come in for
>
> warranty
>
>>work? We take care of our loyal (bought local) customers first. Our
>
> loyal
>
>>customers get the red carpet treatment. They're scheduled right away, if
>>possible. Loaner cars are available to them at no charge. A shuttle van
>>will quickly get them to work or back home. We'll often perform a
>
> courtesy
>
>>wash and vac at no charge. The 'bought elsewhere' customers are second
>>priority.
>>
>>Your local dealership is NOT REFUSING to service your Jeep, as your
>
> subject
>
>>header suggests. No doubt they've scheduled you out to the 20th because
>>they're more concerned with taking care of preferred customers who've
>
> bought
>
>>from them. That's only fair, isn't it? If you don't the situation, take
>>time off work, and drive 170 miles to where you bought the Jeep for
>
> service.
>
>>As you lose income from missing work, burn more gas, and possibly pay for
>
> a
>
>>motel room, think long and hard about the faulty logic of "better deals"
>
> far
>
>>from home. Maybe you should reconsider the value of buying local and
>>supporting your friends and neighbors. After all, the job you save by
>
> doing
>
>>so may be your own.
>>
>>Best of luck with the noise problem. I hope it's nothing serious and it's
>>resolved to your satisfaction.
>>
>>Best regards,
>>Dave Rose
>>Cactus Cowboy
>>Big Wonderful Wyoming
>>'49 ****** Pickup (parts truck)
>>'62 ****** Pickup 4WD 226
>>'98 XJ Sport
>>O|||||||O
>>
>>
>>"Rick Dowling" <elaphe@knology.net> wrote in message
>>news:107uj3altla9c38@corp.supernews.com...
>>
>>>I recently purchased a new jeep wrangler from a dealership 170 miles
>
> from
>
>>my
>>
>>>home. ( a better deal than the local dealer.) I have been having a
>>
>>problem
>>
>>>with a noise coming from underneath the jeep when I make a sharp turn.
>
> I
>
>>>talked to the local dealership (I can't get it in until the 20th) and he
>>>said if it's a "prep" problem, meaning something that the other
>
> dealership
>
>>>failed to do then it has to go back to them to get fixed? That sure
>>
>>doesn't
>>
>>>make any sense to me. Shouldn't any service be accomplished by any jeep
>>>dealership? This may turn out to be nothing major, but if anyone has
>
> any
>
>>>comments they are welcome.
>>>
>>>Rick
>>>
>>>
>>
>>
>
>
--
__________________________________________________ _________
tw
03 TJ Rubicon - Rubicon Express 4.5"
01 XJ Sport
There is a very fine line between "hobby" and "mental illness."
-- Dave Barry
Pronunciation: 'jEp
Function: noun
Date: 1940
Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase')
A small general-purpose motor vehicle with 80-inch wheelbase,
1/4-ton capacity, and four-wheel drive used by the U.S. army in
World War II.
(Please remove the OBVIOUS to reply by email)
__________________________________________________ _________
Dana Rohleder wrote:
> I find it interesting that some retailers still discourage potential sales
> or service opportunities because of spite. Why would anyone buy anything out
> of town if it was available locally? Poor service, arrogant salespeople,
> resentful staff, inflated prices, and so it goes... In this case, the LOCAL
> dealer is doing more to hurt their local economy by not encouraging a sale
> because they are either trying to maximize profits or are simply so arrogant
> that they would prefer to lose a sale than negotiate in good faith with the
> customer. Then, the arrogance is taken to an even higher level by laying the
> blame on the customer. Wouldn't the dealership be further ahead by giving
> the local guy that bought a car out-of-town the same red-carpet treatment so
> that maybe he would possibly pay a little more for his next vehicle locally
> if he felt he was given a fair shake and was respected as a customer, and
> not a pariah? Isn't that how the competing dealership got the sale - simply
> giving the customer a fair shake and treating them with respect instead of
> disdain?
>
> Customers don't drive 170 miles to save $100 on a car - they do it because
> they feel they are being ripped off by the sales staff or treated like a war
> criminal by the service staff. In today's economy, a retailer can't afford
> to be so arrogant as to negotiate in poor faith or alienate potential
> customers in any way just because they are the only game in town. Today, a
> service industry that doesn't provide the best service possible at all times
> is doomed.
>
> Dana
>
>
> "cactuscowboy" <cactuscowboy@bresnan.net> wrote in message
> news:eDJfc.148333$w54.1033494@attbi_s01...
>
>>I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
>>you didn't negotiate properly with your local dealer? Where I work, we
>>don't lose deals over price to competing dealers, no matter where they're
>>located. By the way, what kind of expenses did you incur to travel 170
>>miles to take delivery of your new jeep? Time off work, gasoline costs,
>>restaurant meals, motel room perhaps? Was that factored into the alleged
>>"better deal"?
>>
>>I live in a small town in NW Wyoming. With very, very few exceptions, I
>
> do
>
>>all of my shopping locally. It's important to me that I support my
>
> friends
>
>>and neighbors and the local economy. My car store supports our community,
>>giving generously to non-profit organizations, sponsoring the county fair,
>>4H programs, etc...... In contrast, residents here who spend money out of
>>state (typically Billings, Montana) contribute absolutely NOTHING to the
>>local Wyoming economy.
>>
>>What's my store's attitude when customers who've bought elsewhere (usually
>>without ever giving us a chance to earn their business) come in for
>
> warranty
>
>>work? We take care of our loyal (bought local) customers first. Our
>
> loyal
>
>>customers get the red carpet treatment. They're scheduled right away, if
>>possible. Loaner cars are available to them at no charge. A shuttle van
>>will quickly get them to work or back home. We'll often perform a
>
> courtesy
>
>>wash and vac at no charge. The 'bought elsewhere' customers are second
>>priority.
>>
>>Your local dealership is NOT REFUSING to service your Jeep, as your
>
> subject
>
>>header suggests. No doubt they've scheduled you out to the 20th because
>>they're more concerned with taking care of preferred customers who've
>
> bought
>
>>from them. That's only fair, isn't it? If you don't the situation, take
>>time off work, and drive 170 miles to where you bought the Jeep for
>
> service.
>
>>As you lose income from missing work, burn more gas, and possibly pay for
>
> a
>
>>motel room, think long and hard about the faulty logic of "better deals"
>
> far
>
>>from home. Maybe you should reconsider the value of buying local and
>>supporting your friends and neighbors. After all, the job you save by
>
> doing
>
>>so may be your own.
>>
>>Best of luck with the noise problem. I hope it's nothing serious and it's
>>resolved to your satisfaction.
>>
>>Best regards,
>>Dave Rose
>>Cactus Cowboy
>>Big Wonderful Wyoming
>>'49 ****** Pickup (parts truck)
>>'62 ****** Pickup 4WD 226
>>'98 XJ Sport
>>O|||||||O
>>
>>
>>"Rick Dowling" <elaphe@knology.net> wrote in message
>>news:107uj3altla9c38@corp.supernews.com...
>>
>>>I recently purchased a new jeep wrangler from a dealership 170 miles
>
> from
>
>>my
>>
>>>home. ( a better deal than the local dealer.) I have been having a
>>
>>problem
>>
>>>with a noise coming from underneath the jeep when I make a sharp turn.
>
> I
>
>>>talked to the local dealership (I can't get it in until the 20th) and he
>>>said if it's a "prep" problem, meaning something that the other
>
> dealership
>
>>>failed to do then it has to go back to them to get fixed? That sure
>>
>>doesn't
>>
>>>make any sense to me. Shouldn't any service be accomplished by any jeep
>>>dealership? This may turn out to be nothing major, but if anyone has
>
> any
>
>>>comments they are welcome.
>>>
>>>Rick
>>>
>>>
>>
>>
>
>
--
__________________________________________________ _________
tw
03 TJ Rubicon - Rubicon Express 4.5"
01 XJ Sport
There is a very fine line between "hobby" and "mental illness."
-- Dave Barry
Pronunciation: 'jEp
Function: noun
Date: 1940
Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase')
A small general-purpose motor vehicle with 80-inch wheelbase,
1/4-ton capacity, and four-wheel drive used by the U.S. army in
World War II.
(Please remove the OBVIOUS to reply by email)
__________________________________________________ _________
#75
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
EXACLTY! ...and well put!
Dana Rohleder wrote:
> I find it interesting that some retailers still discourage potential sales
> or service opportunities because of spite. Why would anyone buy anything out
> of town if it was available locally? Poor service, arrogant salespeople,
> resentful staff, inflated prices, and so it goes... In this case, the LOCAL
> dealer is doing more to hurt their local economy by not encouraging a sale
> because they are either trying to maximize profits or are simply so arrogant
> that they would prefer to lose a sale than negotiate in good faith with the
> customer. Then, the arrogance is taken to an even higher level by laying the
> blame on the customer. Wouldn't the dealership be further ahead by giving
> the local guy that bought a car out-of-town the same red-carpet treatment so
> that maybe he would possibly pay a little more for his next vehicle locally
> if he felt he was given a fair shake and was respected as a customer, and
> not a pariah? Isn't that how the competing dealership got the sale - simply
> giving the customer a fair shake and treating them with respect instead of
> disdain?
>
> Customers don't drive 170 miles to save $100 on a car - they do it because
> they feel they are being ripped off by the sales staff or treated like a war
> criminal by the service staff. In today's economy, a retailer can't afford
> to be so arrogant as to negotiate in poor faith or alienate potential
> customers in any way just because they are the only game in town. Today, a
> service industry that doesn't provide the best service possible at all times
> is doomed.
>
> Dana
>
>
> "cactuscowboy" <cactuscowboy@bresnan.net> wrote in message
> news:eDJfc.148333$w54.1033494@attbi_s01...
>
>>I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
>>you didn't negotiate properly with your local dealer? Where I work, we
>>don't lose deals over price to competing dealers, no matter where they're
>>located. By the way, what kind of expenses did you incur to travel 170
>>miles to take delivery of your new jeep? Time off work, gasoline costs,
>>restaurant meals, motel room perhaps? Was that factored into the alleged
>>"better deal"?
>>
>>I live in a small town in NW Wyoming. With very, very few exceptions, I
>
> do
>
>>all of my shopping locally. It's important to me that I support my
>
> friends
>
>>and neighbors and the local economy. My car store supports our community,
>>giving generously to non-profit organizations, sponsoring the county fair,
>>4H programs, etc...... In contrast, residents here who spend money out of
>>state (typically Billings, Montana) contribute absolutely NOTHING to the
>>local Wyoming economy.
>>
>>What's my store's attitude when customers who've bought elsewhere (usually
>>without ever giving us a chance to earn their business) come in for
>
> warranty
>
>>work? We take care of our loyal (bought local) customers first. Our
>
> loyal
>
>>customers get the red carpet treatment. They're scheduled right away, if
>>possible. Loaner cars are available to them at no charge. A shuttle van
>>will quickly get them to work or back home. We'll often perform a
>
> courtesy
>
>>wash and vac at no charge. The 'bought elsewhere' customers are second
>>priority.
>>
>>Your local dealership is NOT REFUSING to service your Jeep, as your
>
> subject
>
>>header suggests. No doubt they've scheduled you out to the 20th because
>>they're more concerned with taking care of preferred customers who've
>
> bought
>
>>from them. That's only fair, isn't it? If you don't the situation, take
>>time off work, and drive 170 miles to where you bought the Jeep for
>
> service.
>
>>As you lose income from missing work, burn more gas, and possibly pay for
>
> a
>
>>motel room, think long and hard about the faulty logic of "better deals"
>
> far
>
>>from home. Maybe you should reconsider the value of buying local and
>>supporting your friends and neighbors. After all, the job you save by
>
> doing
>
>>so may be your own.
>>
>>Best of luck with the noise problem. I hope it's nothing serious and it's
>>resolved to your satisfaction.
>>
>>Best regards,
>>Dave Rose
>>Cactus Cowboy
>>Big Wonderful Wyoming
>>'49 ****** Pickup (parts truck)
>>'62 ****** Pickup 4WD 226
>>'98 XJ Sport
>>O|||||||O
>>
>>
>>"Rick Dowling" <elaphe@knology.net> wrote in message
>>news:107uj3altla9c38@corp.supernews.com...
>>
>>>I recently purchased a new jeep wrangler from a dealership 170 miles
>
> from
>
>>my
>>
>>>home. ( a better deal than the local dealer.) I have been having a
>>
>>problem
>>
>>>with a noise coming from underneath the jeep when I make a sharp turn.
>
> I
>
>>>talked to the local dealership (I can't get it in until the 20th) and he
>>>said if it's a "prep" problem, meaning something that the other
>
> dealership
>
>>>failed to do then it has to go back to them to get fixed? That sure
>>
>>doesn't
>>
>>>make any sense to me. Shouldn't any service be accomplished by any jeep
>>>dealership? This may turn out to be nothing major, but if anyone has
>
> any
>
>>>comments they are welcome.
>>>
>>>Rick
>>>
>>>
>>
>>
>
>
--
__________________________________________________ _________
tw
03 TJ Rubicon - Rubicon Express 4.5"
01 XJ Sport
There is a very fine line between "hobby" and "mental illness."
-- Dave Barry
Pronunciation: 'jEp
Function: noun
Date: 1940
Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase')
A small general-purpose motor vehicle with 80-inch wheelbase,
1/4-ton capacity, and four-wheel drive used by the U.S. army in
World War II.
(Please remove the OBVIOUS to reply by email)
__________________________________________________ _________
Dana Rohleder wrote:
> I find it interesting that some retailers still discourage potential sales
> or service opportunities because of spite. Why would anyone buy anything out
> of town if it was available locally? Poor service, arrogant salespeople,
> resentful staff, inflated prices, and so it goes... In this case, the LOCAL
> dealer is doing more to hurt their local economy by not encouraging a sale
> because they are either trying to maximize profits or are simply so arrogant
> that they would prefer to lose a sale than negotiate in good faith with the
> customer. Then, the arrogance is taken to an even higher level by laying the
> blame on the customer. Wouldn't the dealership be further ahead by giving
> the local guy that bought a car out-of-town the same red-carpet treatment so
> that maybe he would possibly pay a little more for his next vehicle locally
> if he felt he was given a fair shake and was respected as a customer, and
> not a pariah? Isn't that how the competing dealership got the sale - simply
> giving the customer a fair shake and treating them with respect instead of
> disdain?
>
> Customers don't drive 170 miles to save $100 on a car - they do it because
> they feel they are being ripped off by the sales staff or treated like a war
> criminal by the service staff. In today's economy, a retailer can't afford
> to be so arrogant as to negotiate in poor faith or alienate potential
> customers in any way just because they are the only game in town. Today, a
> service industry that doesn't provide the best service possible at all times
> is doomed.
>
> Dana
>
>
> "cactuscowboy" <cactuscowboy@bresnan.net> wrote in message
> news:eDJfc.148333$w54.1033494@attbi_s01...
>
>>I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
>>you didn't negotiate properly with your local dealer? Where I work, we
>>don't lose deals over price to competing dealers, no matter where they're
>>located. By the way, what kind of expenses did you incur to travel 170
>>miles to take delivery of your new jeep? Time off work, gasoline costs,
>>restaurant meals, motel room perhaps? Was that factored into the alleged
>>"better deal"?
>>
>>I live in a small town in NW Wyoming. With very, very few exceptions, I
>
> do
>
>>all of my shopping locally. It's important to me that I support my
>
> friends
>
>>and neighbors and the local economy. My car store supports our community,
>>giving generously to non-profit organizations, sponsoring the county fair,
>>4H programs, etc...... In contrast, residents here who spend money out of
>>state (typically Billings, Montana) contribute absolutely NOTHING to the
>>local Wyoming economy.
>>
>>What's my store's attitude when customers who've bought elsewhere (usually
>>without ever giving us a chance to earn their business) come in for
>
> warranty
>
>>work? We take care of our loyal (bought local) customers first. Our
>
> loyal
>
>>customers get the red carpet treatment. They're scheduled right away, if
>>possible. Loaner cars are available to them at no charge. A shuttle van
>>will quickly get them to work or back home. We'll often perform a
>
> courtesy
>
>>wash and vac at no charge. The 'bought elsewhere' customers are second
>>priority.
>>
>>Your local dealership is NOT REFUSING to service your Jeep, as your
>
> subject
>
>>header suggests. No doubt they've scheduled you out to the 20th because
>>they're more concerned with taking care of preferred customers who've
>
> bought
>
>>from them. That's only fair, isn't it? If you don't the situation, take
>>time off work, and drive 170 miles to where you bought the Jeep for
>
> service.
>
>>As you lose income from missing work, burn more gas, and possibly pay for
>
> a
>
>>motel room, think long and hard about the faulty logic of "better deals"
>
> far
>
>>from home. Maybe you should reconsider the value of buying local and
>>supporting your friends and neighbors. After all, the job you save by
>
> doing
>
>>so may be your own.
>>
>>Best of luck with the noise problem. I hope it's nothing serious and it's
>>resolved to your satisfaction.
>>
>>Best regards,
>>Dave Rose
>>Cactus Cowboy
>>Big Wonderful Wyoming
>>'49 ****** Pickup (parts truck)
>>'62 ****** Pickup 4WD 226
>>'98 XJ Sport
>>O|||||||O
>>
>>
>>"Rick Dowling" <elaphe@knology.net> wrote in message
>>news:107uj3altla9c38@corp.supernews.com...
>>
>>>I recently purchased a new jeep wrangler from a dealership 170 miles
>
> from
>
>>my
>>
>>>home. ( a better deal than the local dealer.) I have been having a
>>
>>problem
>>
>>>with a noise coming from underneath the jeep when I make a sharp turn.
>
> I
>
>>>talked to the local dealership (I can't get it in until the 20th) and he
>>>said if it's a "prep" problem, meaning something that the other
>
> dealership
>
>>>failed to do then it has to go back to them to get fixed? That sure
>>
>>doesn't
>>
>>>make any sense to me. Shouldn't any service be accomplished by any jeep
>>>dealership? This may turn out to be nothing major, but if anyone has
>
> any
>
>>>comments they are welcome.
>>>
>>>Rick
>>>
>>>
>>
>>
>
>
--
__________________________________________________ _________
tw
03 TJ Rubicon - Rubicon Express 4.5"
01 XJ Sport
There is a very fine line between "hobby" and "mental illness."
-- Dave Barry
Pronunciation: 'jEp
Function: noun
Date: 1940
Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase')
A small general-purpose motor vehicle with 80-inch wheelbase,
1/4-ton capacity, and four-wheel drive used by the U.S. army in
World War II.
(Please remove the OBVIOUS to reply by email)
__________________________________________________ _________
#76
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
EXACLTY! ...and well put!
Dana Rohleder wrote:
> I find it interesting that some retailers still discourage potential sales
> or service opportunities because of spite. Why would anyone buy anything out
> of town if it was available locally? Poor service, arrogant salespeople,
> resentful staff, inflated prices, and so it goes... In this case, the LOCAL
> dealer is doing more to hurt their local economy by not encouraging a sale
> because they are either trying to maximize profits or are simply so arrogant
> that they would prefer to lose a sale than negotiate in good faith with the
> customer. Then, the arrogance is taken to an even higher level by laying the
> blame on the customer. Wouldn't the dealership be further ahead by giving
> the local guy that bought a car out-of-town the same red-carpet treatment so
> that maybe he would possibly pay a little more for his next vehicle locally
> if he felt he was given a fair shake and was respected as a customer, and
> not a pariah? Isn't that how the competing dealership got the sale - simply
> giving the customer a fair shake and treating them with respect instead of
> disdain?
>
> Customers don't drive 170 miles to save $100 on a car - they do it because
> they feel they are being ripped off by the sales staff or treated like a war
> criminal by the service staff. In today's economy, a retailer can't afford
> to be so arrogant as to negotiate in poor faith or alienate potential
> customers in any way just because they are the only game in town. Today, a
> service industry that doesn't provide the best service possible at all times
> is doomed.
>
> Dana
>
>
> "cactuscowboy" <cactuscowboy@bresnan.net> wrote in message
> news:eDJfc.148333$w54.1033494@attbi_s01...
>
>>I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
>>you didn't negotiate properly with your local dealer? Where I work, we
>>don't lose deals over price to competing dealers, no matter where they're
>>located. By the way, what kind of expenses did you incur to travel 170
>>miles to take delivery of your new jeep? Time off work, gasoline costs,
>>restaurant meals, motel room perhaps? Was that factored into the alleged
>>"better deal"?
>>
>>I live in a small town in NW Wyoming. With very, very few exceptions, I
>
> do
>
>>all of my shopping locally. It's important to me that I support my
>
> friends
>
>>and neighbors and the local economy. My car store supports our community,
>>giving generously to non-profit organizations, sponsoring the county fair,
>>4H programs, etc...... In contrast, residents here who spend money out of
>>state (typically Billings, Montana) contribute absolutely NOTHING to the
>>local Wyoming economy.
>>
>>What's my store's attitude when customers who've bought elsewhere (usually
>>without ever giving us a chance to earn their business) come in for
>
> warranty
>
>>work? We take care of our loyal (bought local) customers first. Our
>
> loyal
>
>>customers get the red carpet treatment. They're scheduled right away, if
>>possible. Loaner cars are available to them at no charge. A shuttle van
>>will quickly get them to work or back home. We'll often perform a
>
> courtesy
>
>>wash and vac at no charge. The 'bought elsewhere' customers are second
>>priority.
>>
>>Your local dealership is NOT REFUSING to service your Jeep, as your
>
> subject
>
>>header suggests. No doubt they've scheduled you out to the 20th because
>>they're more concerned with taking care of preferred customers who've
>
> bought
>
>>from them. That's only fair, isn't it? If you don't the situation, take
>>time off work, and drive 170 miles to where you bought the Jeep for
>
> service.
>
>>As you lose income from missing work, burn more gas, and possibly pay for
>
> a
>
>>motel room, think long and hard about the faulty logic of "better deals"
>
> far
>
>>from home. Maybe you should reconsider the value of buying local and
>>supporting your friends and neighbors. After all, the job you save by
>
> doing
>
>>so may be your own.
>>
>>Best of luck with the noise problem. I hope it's nothing serious and it's
>>resolved to your satisfaction.
>>
>>Best regards,
>>Dave Rose
>>Cactus Cowboy
>>Big Wonderful Wyoming
>>'49 ****** Pickup (parts truck)
>>'62 ****** Pickup 4WD 226
>>'98 XJ Sport
>>O|||||||O
>>
>>
>>"Rick Dowling" <elaphe@knology.net> wrote in message
>>news:107uj3altla9c38@corp.supernews.com...
>>
>>>I recently purchased a new jeep wrangler from a dealership 170 miles
>
> from
>
>>my
>>
>>>home. ( a better deal than the local dealer.) I have been having a
>>
>>problem
>>
>>>with a noise coming from underneath the jeep when I make a sharp turn.
>
> I
>
>>>talked to the local dealership (I can't get it in until the 20th) and he
>>>said if it's a "prep" problem, meaning something that the other
>
> dealership
>
>>>failed to do then it has to go back to them to get fixed? That sure
>>
>>doesn't
>>
>>>make any sense to me. Shouldn't any service be accomplished by any jeep
>>>dealership? This may turn out to be nothing major, but if anyone has
>
> any
>
>>>comments they are welcome.
>>>
>>>Rick
>>>
>>>
>>
>>
>
>
--
__________________________________________________ _________
tw
03 TJ Rubicon - Rubicon Express 4.5"
01 XJ Sport
There is a very fine line between "hobby" and "mental illness."
-- Dave Barry
Pronunciation: 'jEp
Function: noun
Date: 1940
Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase')
A small general-purpose motor vehicle with 80-inch wheelbase,
1/4-ton capacity, and four-wheel drive used by the U.S. army in
World War II.
(Please remove the OBVIOUS to reply by email)
__________________________________________________ _________
Dana Rohleder wrote:
> I find it interesting that some retailers still discourage potential sales
> or service opportunities because of spite. Why would anyone buy anything out
> of town if it was available locally? Poor service, arrogant salespeople,
> resentful staff, inflated prices, and so it goes... In this case, the LOCAL
> dealer is doing more to hurt their local economy by not encouraging a sale
> because they are either trying to maximize profits or are simply so arrogant
> that they would prefer to lose a sale than negotiate in good faith with the
> customer. Then, the arrogance is taken to an even higher level by laying the
> blame on the customer. Wouldn't the dealership be further ahead by giving
> the local guy that bought a car out-of-town the same red-carpet treatment so
> that maybe he would possibly pay a little more for his next vehicle locally
> if he felt he was given a fair shake and was respected as a customer, and
> not a pariah? Isn't that how the competing dealership got the sale - simply
> giving the customer a fair shake and treating them with respect instead of
> disdain?
>
> Customers don't drive 170 miles to save $100 on a car - they do it because
> they feel they are being ripped off by the sales staff or treated like a war
> criminal by the service staff. In today's economy, a retailer can't afford
> to be so arrogant as to negotiate in poor faith or alienate potential
> customers in any way just because they are the only game in town. Today, a
> service industry that doesn't provide the best service possible at all times
> is doomed.
>
> Dana
>
>
> "cactuscowboy" <cactuscowboy@bresnan.net> wrote in message
> news:eDJfc.148333$w54.1033494@attbi_s01...
>
>>I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
>>you didn't negotiate properly with your local dealer? Where I work, we
>>don't lose deals over price to competing dealers, no matter where they're
>>located. By the way, what kind of expenses did you incur to travel 170
>>miles to take delivery of your new jeep? Time off work, gasoline costs,
>>restaurant meals, motel room perhaps? Was that factored into the alleged
>>"better deal"?
>>
>>I live in a small town in NW Wyoming. With very, very few exceptions, I
>
> do
>
>>all of my shopping locally. It's important to me that I support my
>
> friends
>
>>and neighbors and the local economy. My car store supports our community,
>>giving generously to non-profit organizations, sponsoring the county fair,
>>4H programs, etc...... In contrast, residents here who spend money out of
>>state (typically Billings, Montana) contribute absolutely NOTHING to the
>>local Wyoming economy.
>>
>>What's my store's attitude when customers who've bought elsewhere (usually
>>without ever giving us a chance to earn their business) come in for
>
> warranty
>
>>work? We take care of our loyal (bought local) customers first. Our
>
> loyal
>
>>customers get the red carpet treatment. They're scheduled right away, if
>>possible. Loaner cars are available to them at no charge. A shuttle van
>>will quickly get them to work or back home. We'll often perform a
>
> courtesy
>
>>wash and vac at no charge. The 'bought elsewhere' customers are second
>>priority.
>>
>>Your local dealership is NOT REFUSING to service your Jeep, as your
>
> subject
>
>>header suggests. No doubt they've scheduled you out to the 20th because
>>they're more concerned with taking care of preferred customers who've
>
> bought
>
>>from them. That's only fair, isn't it? If you don't the situation, take
>>time off work, and drive 170 miles to where you bought the Jeep for
>
> service.
>
>>As you lose income from missing work, burn more gas, and possibly pay for
>
> a
>
>>motel room, think long and hard about the faulty logic of "better deals"
>
> far
>
>>from home. Maybe you should reconsider the value of buying local and
>>supporting your friends and neighbors. After all, the job you save by
>
> doing
>
>>so may be your own.
>>
>>Best of luck with the noise problem. I hope it's nothing serious and it's
>>resolved to your satisfaction.
>>
>>Best regards,
>>Dave Rose
>>Cactus Cowboy
>>Big Wonderful Wyoming
>>'49 ****** Pickup (parts truck)
>>'62 ****** Pickup 4WD 226
>>'98 XJ Sport
>>O|||||||O
>>
>>
>>"Rick Dowling" <elaphe@knology.net> wrote in message
>>news:107uj3altla9c38@corp.supernews.com...
>>
>>>I recently purchased a new jeep wrangler from a dealership 170 miles
>
> from
>
>>my
>>
>>>home. ( a better deal than the local dealer.) I have been having a
>>
>>problem
>>
>>>with a noise coming from underneath the jeep when I make a sharp turn.
>
> I
>
>>>talked to the local dealership (I can't get it in until the 20th) and he
>>>said if it's a "prep" problem, meaning something that the other
>
> dealership
>
>>>failed to do then it has to go back to them to get fixed? That sure
>>
>>doesn't
>>
>>>make any sense to me. Shouldn't any service be accomplished by any jeep
>>>dealership? This may turn out to be nothing major, but if anyone has
>
> any
>
>>>comments they are welcome.
>>>
>>>Rick
>>>
>>>
>>
>>
>
>
--
__________________________________________________ _________
tw
03 TJ Rubicon - Rubicon Express 4.5"
01 XJ Sport
There is a very fine line between "hobby" and "mental illness."
-- Dave Barry
Pronunciation: 'jEp
Function: noun
Date: 1940
Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase')
A small general-purpose motor vehicle with 80-inch wheelbase,
1/4-ton capacity, and four-wheel drive used by the U.S. army in
World War II.
(Please remove the OBVIOUS to reply by email)
__________________________________________________ _________
#77
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
EXACLTY! ...and well put!
Dana Rohleder wrote:
> I find it interesting that some retailers still discourage potential sales
> or service opportunities because of spite. Why would anyone buy anything out
> of town if it was available locally? Poor service, arrogant salespeople,
> resentful staff, inflated prices, and so it goes... In this case, the LOCAL
> dealer is doing more to hurt their local economy by not encouraging a sale
> because they are either trying to maximize profits or are simply so arrogant
> that they would prefer to lose a sale than negotiate in good faith with the
> customer. Then, the arrogance is taken to an even higher level by laying the
> blame on the customer. Wouldn't the dealership be further ahead by giving
> the local guy that bought a car out-of-town the same red-carpet treatment so
> that maybe he would possibly pay a little more for his next vehicle locally
> if he felt he was given a fair shake and was respected as a customer, and
> not a pariah? Isn't that how the competing dealership got the sale - simply
> giving the customer a fair shake and treating them with respect instead of
> disdain?
>
> Customers don't drive 170 miles to save $100 on a car - they do it because
> they feel they are being ripped off by the sales staff or treated like a war
> criminal by the service staff. In today's economy, a retailer can't afford
> to be so arrogant as to negotiate in poor faith or alienate potential
> customers in any way just because they are the only game in town. Today, a
> service industry that doesn't provide the best service possible at all times
> is doomed.
>
> Dana
>
>
> "cactuscowboy" <cactuscowboy@bresnan.net> wrote in message
> news:eDJfc.148333$w54.1033494@attbi_s01...
>
>>I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
>>you didn't negotiate properly with your local dealer? Where I work, we
>>don't lose deals over price to competing dealers, no matter where they're
>>located. By the way, what kind of expenses did you incur to travel 170
>>miles to take delivery of your new jeep? Time off work, gasoline costs,
>>restaurant meals, motel room perhaps? Was that factored into the alleged
>>"better deal"?
>>
>>I live in a small town in NW Wyoming. With very, very few exceptions, I
>
> do
>
>>all of my shopping locally. It's important to me that I support my
>
> friends
>
>>and neighbors and the local economy. My car store supports our community,
>>giving generously to non-profit organizations, sponsoring the county fair,
>>4H programs, etc...... In contrast, residents here who spend money out of
>>state (typically Billings, Montana) contribute absolutely NOTHING to the
>>local Wyoming economy.
>>
>>What's my store's attitude when customers who've bought elsewhere (usually
>>without ever giving us a chance to earn their business) come in for
>
> warranty
>
>>work? We take care of our loyal (bought local) customers first. Our
>
> loyal
>
>>customers get the red carpet treatment. They're scheduled right away, if
>>possible. Loaner cars are available to them at no charge. A shuttle van
>>will quickly get them to work or back home. We'll often perform a
>
> courtesy
>
>>wash and vac at no charge. The 'bought elsewhere' customers are second
>>priority.
>>
>>Your local dealership is NOT REFUSING to service your Jeep, as your
>
> subject
>
>>header suggests. No doubt they've scheduled you out to the 20th because
>>they're more concerned with taking care of preferred customers who've
>
> bought
>
>>from them. That's only fair, isn't it? If you don't the situation, take
>>time off work, and drive 170 miles to where you bought the Jeep for
>
> service.
>
>>As you lose income from missing work, burn more gas, and possibly pay for
>
> a
>
>>motel room, think long and hard about the faulty logic of "better deals"
>
> far
>
>>from home. Maybe you should reconsider the value of buying local and
>>supporting your friends and neighbors. After all, the job you save by
>
> doing
>
>>so may be your own.
>>
>>Best of luck with the noise problem. I hope it's nothing serious and it's
>>resolved to your satisfaction.
>>
>>Best regards,
>>Dave Rose
>>Cactus Cowboy
>>Big Wonderful Wyoming
>>'49 ****** Pickup (parts truck)
>>'62 ****** Pickup 4WD 226
>>'98 XJ Sport
>>O|||||||O
>>
>>
>>"Rick Dowling" <elaphe@knology.net> wrote in message
>>news:107uj3altla9c38@corp.supernews.com...
>>
>>>I recently purchased a new jeep wrangler from a dealership 170 miles
>
> from
>
>>my
>>
>>>home. ( a better deal than the local dealer.) I have been having a
>>
>>problem
>>
>>>with a noise coming from underneath the jeep when I make a sharp turn.
>
> I
>
>>>talked to the local dealership (I can't get it in until the 20th) and he
>>>said if it's a "prep" problem, meaning something that the other
>
> dealership
>
>>>failed to do then it has to go back to them to get fixed? That sure
>>
>>doesn't
>>
>>>make any sense to me. Shouldn't any service be accomplished by any jeep
>>>dealership? This may turn out to be nothing major, but if anyone has
>
> any
>
>>>comments they are welcome.
>>>
>>>Rick
>>>
>>>
>>
>>
>
>
--
__________________________________________________ _________
tw
03 TJ Rubicon - Rubicon Express 4.5"
01 XJ Sport
There is a very fine line between "hobby" and "mental illness."
-- Dave Barry
Pronunciation: 'jEp
Function: noun
Date: 1940
Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase')
A small general-purpose motor vehicle with 80-inch wheelbase,
1/4-ton capacity, and four-wheel drive used by the U.S. army in
World War II.
(Please remove the OBVIOUS to reply by email)
__________________________________________________ _________
Dana Rohleder wrote:
> I find it interesting that some retailers still discourage potential sales
> or service opportunities because of spite. Why would anyone buy anything out
> of town if it was available locally? Poor service, arrogant salespeople,
> resentful staff, inflated prices, and so it goes... In this case, the LOCAL
> dealer is doing more to hurt their local economy by not encouraging a sale
> because they are either trying to maximize profits or are simply so arrogant
> that they would prefer to lose a sale than negotiate in good faith with the
> customer. Then, the arrogance is taken to an even higher level by laying the
> blame on the customer. Wouldn't the dealership be further ahead by giving
> the local guy that bought a car out-of-town the same red-carpet treatment so
> that maybe he would possibly pay a little more for his next vehicle locally
> if he felt he was given a fair shake and was respected as a customer, and
> not a pariah? Isn't that how the competing dealership got the sale - simply
> giving the customer a fair shake and treating them with respect instead of
> disdain?
>
> Customers don't drive 170 miles to save $100 on a car - they do it because
> they feel they are being ripped off by the sales staff or treated like a war
> criminal by the service staff. In today's economy, a retailer can't afford
> to be so arrogant as to negotiate in poor faith or alienate potential
> customers in any way just because they are the only game in town. Today, a
> service industry that doesn't provide the best service possible at all times
> is doomed.
>
> Dana
>
>
> "cactuscowboy" <cactuscowboy@bresnan.net> wrote in message
> news:eDJfc.148333$w54.1033494@attbi_s01...
>
>>I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
>>you didn't negotiate properly with your local dealer? Where I work, we
>>don't lose deals over price to competing dealers, no matter where they're
>>located. By the way, what kind of expenses did you incur to travel 170
>>miles to take delivery of your new jeep? Time off work, gasoline costs,
>>restaurant meals, motel room perhaps? Was that factored into the alleged
>>"better deal"?
>>
>>I live in a small town in NW Wyoming. With very, very few exceptions, I
>
> do
>
>>all of my shopping locally. It's important to me that I support my
>
> friends
>
>>and neighbors and the local economy. My car store supports our community,
>>giving generously to non-profit organizations, sponsoring the county fair,
>>4H programs, etc...... In contrast, residents here who spend money out of
>>state (typically Billings, Montana) contribute absolutely NOTHING to the
>>local Wyoming economy.
>>
>>What's my store's attitude when customers who've bought elsewhere (usually
>>without ever giving us a chance to earn their business) come in for
>
> warranty
>
>>work? We take care of our loyal (bought local) customers first. Our
>
> loyal
>
>>customers get the red carpet treatment. They're scheduled right away, if
>>possible. Loaner cars are available to them at no charge. A shuttle van
>>will quickly get them to work or back home. We'll often perform a
>
> courtesy
>
>>wash and vac at no charge. The 'bought elsewhere' customers are second
>>priority.
>>
>>Your local dealership is NOT REFUSING to service your Jeep, as your
>
> subject
>
>>header suggests. No doubt they've scheduled you out to the 20th because
>>they're more concerned with taking care of preferred customers who've
>
> bought
>
>>from them. That's only fair, isn't it? If you don't the situation, take
>>time off work, and drive 170 miles to where you bought the Jeep for
>
> service.
>
>>As you lose income from missing work, burn more gas, and possibly pay for
>
> a
>
>>motel room, think long and hard about the faulty logic of "better deals"
>
> far
>
>>from home. Maybe you should reconsider the value of buying local and
>>supporting your friends and neighbors. After all, the job you save by
>
> doing
>
>>so may be your own.
>>
>>Best of luck with the noise problem. I hope it's nothing serious and it's
>>resolved to your satisfaction.
>>
>>Best regards,
>>Dave Rose
>>Cactus Cowboy
>>Big Wonderful Wyoming
>>'49 ****** Pickup (parts truck)
>>'62 ****** Pickup 4WD 226
>>'98 XJ Sport
>>O|||||||O
>>
>>
>>"Rick Dowling" <elaphe@knology.net> wrote in message
>>news:107uj3altla9c38@corp.supernews.com...
>>
>>>I recently purchased a new jeep wrangler from a dealership 170 miles
>
> from
>
>>my
>>
>>>home. ( a better deal than the local dealer.) I have been having a
>>
>>problem
>>
>>>with a noise coming from underneath the jeep when I make a sharp turn.
>
> I
>
>>>talked to the local dealership (I can't get it in until the 20th) and he
>>>said if it's a "prep" problem, meaning something that the other
>
> dealership
>
>>>failed to do then it has to go back to them to get fixed? That sure
>>
>>doesn't
>>
>>>make any sense to me. Shouldn't any service be accomplished by any jeep
>>>dealership? This may turn out to be nothing major, but if anyone has
>
> any
>
>>>comments they are welcome.
>>>
>>>Rick
>>>
>>>
>>
>>
>
>
--
__________________________________________________ _________
tw
03 TJ Rubicon - Rubicon Express 4.5"
01 XJ Sport
There is a very fine line between "hobby" and "mental illness."
-- Dave Barry
Pronunciation: 'jEp
Function: noun
Date: 1940
Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase')
A small general-purpose motor vehicle with 80-inch wheelbase,
1/4-ton capacity, and four-wheel drive used by the U.S. army in
World War II.
(Please remove the OBVIOUS to reply by email)
__________________________________________________ _________
#78
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
In <jh3v701u5dpaitk33q7vh152vbagkfn4b3@4ax.com> David C. Moller wrote:
> On 16 Apr 2004 06:13:09 GMT, Del Rawlins
> <del@_kills_spammers_rawlinsbrothers.org> wrote:
>
>>In <fhru701dh0r8j25f7ugps64usqnol163c3@4ax.com> David C. Moller wrote:
>>> Ummmmm the difference was less than $100, yet you would have done so
>>> if this guy wasn't way off? What am I missing here? Less than $100
>>> is 'way off'? I agree, $100 is $100, and can buy a lot of things,
>>> but you're talking about a substantial purchase here.
>>
>>He said the sticker price was only $100 different, not the actual
>>negotiated selling price.
>
> So the sticker price was inflated? Usually the sticker price declines
> in my experience. What he said was:
>
> "He had the EXACT same car on the lot, with the only difference
> being the destination charge on the sticker. The difference was less
> than $100."
>
> You mean to tell me that the sticker price was less than $100
> difference, and the negotiated price was higher than that? Somehow I
> don't think so hehehe.
Where in my post did I say that the negotiated price was higher than the
sticker price? You asked what you were missing there, but obviously the
problem is worse than I initially believed.
----------------------------------------------------
Del Rawlins- del@_kills_spammers_rawlinsbrothers.org
Remove _kills_spammers_ to reply via email.
Unofficial Bearhawk FAQ website:
http://www.rawlinsbrothers.org/bhfaq/
> On 16 Apr 2004 06:13:09 GMT, Del Rawlins
> <del@_kills_spammers_rawlinsbrothers.org> wrote:
>
>>In <fhru701dh0r8j25f7ugps64usqnol163c3@4ax.com> David C. Moller wrote:
>>> Ummmmm the difference was less than $100, yet you would have done so
>>> if this guy wasn't way off? What am I missing here? Less than $100
>>> is 'way off'? I agree, $100 is $100, and can buy a lot of things,
>>> but you're talking about a substantial purchase here.
>>
>>He said the sticker price was only $100 different, not the actual
>>negotiated selling price.
>
> So the sticker price was inflated? Usually the sticker price declines
> in my experience. What he said was:
>
> "He had the EXACT same car on the lot, with the only difference
> being the destination charge on the sticker. The difference was less
> than $100."
>
> You mean to tell me that the sticker price was less than $100
> difference, and the negotiated price was higher than that? Somehow I
> don't think so hehehe.
Where in my post did I say that the negotiated price was higher than the
sticker price? You asked what you were missing there, but obviously the
problem is worse than I initially believed.
----------------------------------------------------
Del Rawlins- del@_kills_spammers_rawlinsbrothers.org
Remove _kills_spammers_ to reply via email.
Unofficial Bearhawk FAQ website:
http://www.rawlinsbrothers.org/bhfaq/
#79
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
In <jh3v701u5dpaitk33q7vh152vbagkfn4b3@4ax.com> David C. Moller wrote:
> On 16 Apr 2004 06:13:09 GMT, Del Rawlins
> <del@_kills_spammers_rawlinsbrothers.org> wrote:
>
>>In <fhru701dh0r8j25f7ugps64usqnol163c3@4ax.com> David C. Moller wrote:
>>> Ummmmm the difference was less than $100, yet you would have done so
>>> if this guy wasn't way off? What am I missing here? Less than $100
>>> is 'way off'? I agree, $100 is $100, and can buy a lot of things,
>>> but you're talking about a substantial purchase here.
>>
>>He said the sticker price was only $100 different, not the actual
>>negotiated selling price.
>
> So the sticker price was inflated? Usually the sticker price declines
> in my experience. What he said was:
>
> "He had the EXACT same car on the lot, with the only difference
> being the destination charge on the sticker. The difference was less
> than $100."
>
> You mean to tell me that the sticker price was less than $100
> difference, and the negotiated price was higher than that? Somehow I
> don't think so hehehe.
Where in my post did I say that the negotiated price was higher than the
sticker price? You asked what you were missing there, but obviously the
problem is worse than I initially believed.
----------------------------------------------------
Del Rawlins- del@_kills_spammers_rawlinsbrothers.org
Remove _kills_spammers_ to reply via email.
Unofficial Bearhawk FAQ website:
http://www.rawlinsbrothers.org/bhfaq/
> On 16 Apr 2004 06:13:09 GMT, Del Rawlins
> <del@_kills_spammers_rawlinsbrothers.org> wrote:
>
>>In <fhru701dh0r8j25f7ugps64usqnol163c3@4ax.com> David C. Moller wrote:
>>> Ummmmm the difference was less than $100, yet you would have done so
>>> if this guy wasn't way off? What am I missing here? Less than $100
>>> is 'way off'? I agree, $100 is $100, and can buy a lot of things,
>>> but you're talking about a substantial purchase here.
>>
>>He said the sticker price was only $100 different, not the actual
>>negotiated selling price.
>
> So the sticker price was inflated? Usually the sticker price declines
> in my experience. What he said was:
>
> "He had the EXACT same car on the lot, with the only difference
> being the destination charge on the sticker. The difference was less
> than $100."
>
> You mean to tell me that the sticker price was less than $100
> difference, and the negotiated price was higher than that? Somehow I
> don't think so hehehe.
Where in my post did I say that the negotiated price was higher than the
sticker price? You asked what you were missing there, but obviously the
problem is worse than I initially believed.
----------------------------------------------------
Del Rawlins- del@_kills_spammers_rawlinsbrothers.org
Remove _kills_spammers_ to reply via email.
Unofficial Bearhawk FAQ website:
http://www.rawlinsbrothers.org/bhfaq/
#80
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
In <jh3v701u5dpaitk33q7vh152vbagkfn4b3@4ax.com> David C. Moller wrote:
> On 16 Apr 2004 06:13:09 GMT, Del Rawlins
> <del@_kills_spammers_rawlinsbrothers.org> wrote:
>
>>In <fhru701dh0r8j25f7ugps64usqnol163c3@4ax.com> David C. Moller wrote:
>>> Ummmmm the difference was less than $100, yet you would have done so
>>> if this guy wasn't way off? What am I missing here? Less than $100
>>> is 'way off'? I agree, $100 is $100, and can buy a lot of things,
>>> but you're talking about a substantial purchase here.
>>
>>He said the sticker price was only $100 different, not the actual
>>negotiated selling price.
>
> So the sticker price was inflated? Usually the sticker price declines
> in my experience. What he said was:
>
> "He had the EXACT same car on the lot, with the only difference
> being the destination charge on the sticker. The difference was less
> than $100."
>
> You mean to tell me that the sticker price was less than $100
> difference, and the negotiated price was higher than that? Somehow I
> don't think so hehehe.
Where in my post did I say that the negotiated price was higher than the
sticker price? You asked what you were missing there, but obviously the
problem is worse than I initially believed.
----------------------------------------------------
Del Rawlins- del@_kills_spammers_rawlinsbrothers.org
Remove _kills_spammers_ to reply via email.
Unofficial Bearhawk FAQ website:
http://www.rawlinsbrothers.org/bhfaq/
> On 16 Apr 2004 06:13:09 GMT, Del Rawlins
> <del@_kills_spammers_rawlinsbrothers.org> wrote:
>
>>In <fhru701dh0r8j25f7ugps64usqnol163c3@4ax.com> David C. Moller wrote:
>>> Ummmmm the difference was less than $100, yet you would have done so
>>> if this guy wasn't way off? What am I missing here? Less than $100
>>> is 'way off'? I agree, $100 is $100, and can buy a lot of things,
>>> but you're talking about a substantial purchase here.
>>
>>He said the sticker price was only $100 different, not the actual
>>negotiated selling price.
>
> So the sticker price was inflated? Usually the sticker price declines
> in my experience. What he said was:
>
> "He had the EXACT same car on the lot, with the only difference
> being the destination charge on the sticker. The difference was less
> than $100."
>
> You mean to tell me that the sticker price was less than $100
> difference, and the negotiated price was higher than that? Somehow I
> don't think so hehehe.
Where in my post did I say that the negotiated price was higher than the
sticker price? You asked what you were missing there, but obviously the
problem is worse than I initially believed.
----------------------------------------------------
Del Rawlins- del@_kills_spammers_rawlinsbrothers.org
Remove _kills_spammers_ to reply via email.
Unofficial Bearhawk FAQ website:
http://www.rawlinsbrothers.org/bhfaq/