David C. Moller

Ummmmm the difference was less than $100, yet you would have done so
if this guy wasn't way off? What am I missing here? Less than $100 is
'way off'? I agree, $100 is $100, and can buy a lot of things, but
you're talking about a substantial purchase here.

Dave
http://mysite.verizon.net/res0p2es/david/index.htm

On Fri, 16 Apr 2004 00:17:32 -0500, "c" <c@me.org> wrote:

*snip*
>The difference was less than $100.
*snip*
>The fact is, not all dealers are equal obviously. I
>do agree that it is good to support local economy, and I would have done so
>even if the price was a bit more, but this guy was way off on his price.
*snip*

twaldron

That may work in NW Wyoming, but in the real world, it's a global
economy. I find it kind of interesting that you base all of your
business decisions on proximity. Most people factor in other things to
the equation. People deal with people thousands of miles away these days.

While I agree 170 miles is a long way to go for an oil change, it is
becoming more and more common to make large purchases/sales at a great
distance. I've got about a dozen Jeep dealerships where I live,
obviously Rick doesn't. The inexcusable attitude of the dealership near
him is probably the exact reason his purchase wasn't made there.
Obviously, they pride themselves in being the only game in town, and
lost the vehicle sale because of it. Those type businesses are a dying
breed, and not soon enough.



cactuscowboy wrote:

> I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
> you didn't negotiate properly with your local dealer? Where I work, we
> don't lose deals over price to competing dealers, no matter where they're
> located. By the way, what kind of expenses did you incur to travel 170
> miles to take delivery of your new jeep? Time off work, gasoline costs,
> restaurant meals, motel room perhaps? Was that factored into the alleged
> "better deal"?
>
> I live in a small town in NW Wyoming. With very, very few exceptions, I do
> all of my shopping locally. It's important to me that I support my friends
> and neighbors and the local economy. My car store supports our community,
> giving generously to non-profit organizations, sponsoring the county fair,
> 4H programs, etc...... In contrast, residents here who spend money out of
> state (typically Billings, Montana) contribute absolutely NOTHING to the
> local Wyoming economy.
>
> What's my store's attitude when customers who've bought elsewhere (usually
> without ever giving us a chance to earn their business) come in for warranty
> work? We take care of our loyal (bought local) customers first. Our loyal
> customers get the red carpet treatment. They're scheduled right away, if
> possible. Loaner cars are available to them at no charge. A shuttle van
> will quickly get them to work or back home. We'll often perform a courtesy
> wash and vac at no charge. The 'bought elsewhere' customers are second
> priority.
>
> Your local dealership is NOT REFUSING to service your Jeep, as your subject
> header suggests. No doubt they've scheduled you out to the 20th because
> they're more concerned with taking care of preferred customers who've bought
> from them. That's only fair, isn't it? If you don't the situation, take
> time off work, and drive 170 miles to where you bought the Jeep for service.
> As you lose income from missing work, burn more gas, and possibly pay for a
> motel room, think long and hard about the faulty logic of "better deals" far
> from home. Maybe you should reconsider the value of buying local and
> supporting your friends and neighbors. After all, the job you save by doing
> so may be your own.
>
> Best of luck with the noise problem. I hope it's nothing serious and it's
> resolved to your satisfaction.
>
> Best regards,
> Dave Rose
> Cactus Cowboy
> Big Wonderful Wyoming
> '49 ****** Pickup (parts truck)
> '62 ****** Pickup 4WD 226
> '98 XJ Sport
> O|||||||O
>
>
> "Rick Dowling" <elaphe@knology.net> wrote in message
> news:107uj3altla9c38@corp.supernews.com...
>
>>I recently purchased a new jeep wrangler from a dealership 170 miles from
>
> my
>
>>home. ( a better deal than the local dealer.) I have been having a
>
> problem
>
>>with a noise coming from underneath the jeep when I make a sharp turn. I
>>talked to the local dealership (I can't get it in until the 20th) and he
>>said if it's a "prep" problem, meaning something that the other dealership
>>failed to do then it has to go back to them to get fixed? That sure
>
> doesn't
>
>>make any sense to me. Shouldn't any service be accomplished by any jeep
>>dealership? This may turn out to be nothing major, but if anyone has any
>>comments they are welcome.
>>
>>Rick
>>
>>
>
>
>

--
__________________________________________________ _________
tw

03 TJ Rubicon - Rubicon Express 4.5"
01 XJ Sport

There is a very fine line between "hobby" and "mental illness."
-- Dave Barry

Pronunciation: 'jEp
Function: noun
Date: 1940

Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase')
A small general-purpose motor vehicle with 80-inch wheelbase,
1/4-ton capacity, and four-wheel drive used by the U.S. army in
World War II.

(Please remove the OBVIOUS to reply by email)
__________________________________________________ _________

twaldron

That may work in NW Wyoming, but in the real world, it's a global
economy. I find it kind of interesting that you base all of your
business decisions on proximity. Most people factor in other things to
the equation. People deal with people thousands of miles away these days.

While I agree 170 miles is a long way to go for an oil change, it is
becoming more and more common to make large purchases/sales at a great
distance. I've got about a dozen Jeep dealerships where I live,
obviously Rick doesn't. The inexcusable attitude of the dealership near
him is probably the exact reason his purchase wasn't made there.
Obviously, they pride themselves in being the only game in town, and
lost the vehicle sale because of it. Those type businesses are a dying
breed, and not soon enough.



cactuscowboy wrote:

> I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
> you didn't negotiate properly with your local dealer? Where I work, we
> don't lose deals over price to competing dealers, no matter where they're
> located. By the way, what kind of expenses did you incur to travel 170
> miles to take delivery of your new jeep? Time off work, gasoline costs,
> restaurant meals, motel room perhaps? Was that factored into the alleged
> "better deal"?
>
> I live in a small town in NW Wyoming. With very, very few exceptions, I do
> all of my shopping locally. It's important to me that I support my friends
> and neighbors and the local economy. My car store supports our community,
> giving generously to non-profit organizations, sponsoring the county fair,
> 4H programs, etc...... In contrast, residents here who spend money out of
> state (typically Billings, Montana) contribute absolutely NOTHING to the
> local Wyoming economy.
>
> What's my store's attitude when customers who've bought elsewhere (usually
> without ever giving us a chance to earn their business) come in for warranty
> work? We take care of our loyal (bought local) customers first. Our loyal
> customers get the red carpet treatment. They're scheduled right away, if
> possible. Loaner cars are available to them at no charge. A shuttle van
> will quickly get them to work or back home. We'll often perform a courtesy
> wash and vac at no charge. The 'bought elsewhere' customers are second
> priority.
>
> Your local dealership is NOT REFUSING to service your Jeep, as your subject
> header suggests. No doubt they've scheduled you out to the 20th because
> they're more concerned with taking care of preferred customers who've bought
> from them. That's only fair, isn't it? If you don't the situation, take
> time off work, and drive 170 miles to where you bought the Jeep for service.
> As you lose income from missing work, burn more gas, and possibly pay for a
> motel room, think long and hard about the faulty logic of "better deals" far
> from home. Maybe you should reconsider the value of buying local and
> supporting your friends and neighbors. After all, the job you save by doing
> so may be your own.
>
> Best of luck with the noise problem. I hope it's nothing serious and it's
> resolved to your satisfaction.
>
> Best regards,
> Dave Rose
> Cactus Cowboy
> Big Wonderful Wyoming
> '49 ****** Pickup (parts truck)
> '62 ****** Pickup 4WD 226
> '98 XJ Sport
> O|||||||O
>
>
> "Rick Dowling" <elaphe@knology.net> wrote in message
> news:107uj3altla9c38@corp.supernews.com...
>
>>I recently purchased a new jeep wrangler from a dealership 170 miles from
>
> my
>
>>home. ( a better deal than the local dealer.) I have been having a
>
> problem
>
>>with a noise coming from underneath the jeep when I make a sharp turn. I
>>talked to the local dealership (I can't get it in until the 20th) and he
>>said if it's a "prep" problem, meaning something that the other dealership
>>failed to do then it has to go back to them to get fixed? That sure
>
> doesn't
>
>>make any sense to me. Shouldn't any service be accomplished by any jeep
>>dealership? This may turn out to be nothing major, but if anyone has any
>>comments they are welcome.
>>
>>Rick
>>
>>
>
>
>

--
__________________________________________________ _________
tw

03 TJ Rubicon - Rubicon Express 4.5"
01 XJ Sport

There is a very fine line between "hobby" and "mental illness."
-- Dave Barry

Pronunciation: 'jEp
Function: noun
Date: 1940

Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase')
A small general-purpose motor vehicle with 80-inch wheelbase,
1/4-ton capacity, and four-wheel drive used by the U.S. army in
World War II.

(Please remove the OBVIOUS to reply by email)
__________________________________________________ _________

twaldron

That may work in NW Wyoming, but in the real world, it's a global
economy. I find it kind of interesting that you base all of your
business decisions on proximity. Most people factor in other things to
the equation. People deal with people thousands of miles away these days.

While I agree 170 miles is a long way to go for an oil change, it is
becoming more and more common to make large purchases/sales at a great
distance. I've got about a dozen Jeep dealerships where I live,
obviously Rick doesn't. The inexcusable attitude of the dealership near
him is probably the exact reason his purchase wasn't made there.
Obviously, they pride themselves in being the only game in town, and
lost the vehicle sale because of it. Those type businesses are a dying
breed, and not soon enough.



cactuscowboy wrote:

> I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
> you didn't negotiate properly with your local dealer? Where I work, we
> don't lose deals over price to competing dealers, no matter where they're
> located. By the way, what kind of expenses did you incur to travel 170
> miles to take delivery of your new jeep? Time off work, gasoline costs,
> restaurant meals, motel room perhaps? Was that factored into the alleged
> "better deal"?
>
> I live in a small town in NW Wyoming. With very, very few exceptions, I do
> all of my shopping locally. It's important to me that I support my friends
> and neighbors and the local economy. My car store supports our community,
> giving generously to non-profit organizations, sponsoring the county fair,
> 4H programs, etc...... In contrast, residents here who spend money out of
> state (typically Billings, Montana) contribute absolutely NOTHING to the
> local Wyoming economy.
>
> What's my store's attitude when customers who've bought elsewhere (usually
> without ever giving us a chance to earn their business) come in for warranty
> work? We take care of our loyal (bought local) customers first. Our loyal
> customers get the red carpet treatment. They're scheduled right away, if
> possible. Loaner cars are available to them at no charge. A shuttle van
> will quickly get them to work or back home. We'll often perform a courtesy
> wash and vac at no charge. The 'bought elsewhere' customers are second
> priority.
>
> Your local dealership is NOT REFUSING to service your Jeep, as your subject
> header suggests. No doubt they've scheduled you out to the 20th because
> they're more concerned with taking care of preferred customers who've bought
> from them. That's only fair, isn't it? If you don't the situation, take
> time off work, and drive 170 miles to where you bought the Jeep for service.
> As you lose income from missing work, burn more gas, and possibly pay for a
> motel room, think long and hard about the faulty logic of "better deals" far
> from home. Maybe you should reconsider the value of buying local and
> supporting your friends and neighbors. After all, the job you save by doing
> so may be your own.
>
> Best of luck with the noise problem. I hope it's nothing serious and it's
> resolved to your satisfaction.
>
> Best regards,
> Dave Rose
> Cactus Cowboy
> Big Wonderful Wyoming
> '49 ****** Pickup (parts truck)
> '62 ****** Pickup 4WD 226
> '98 XJ Sport
> O|||||||O
>
>
> "Rick Dowling" <elaphe@knology.net> wrote in message
> news:107uj3altla9c38@corp.supernews.com...
>
>>I recently purchased a new jeep wrangler from a dealership 170 miles from
>
> my
>
>>home. ( a better deal than the local dealer.) I have been having a
>
> problem
>
>>with a noise coming from underneath the jeep when I make a sharp turn. I
>>talked to the local dealership (I can't get it in until the 20th) and he
>>said if it's a "prep" problem, meaning something that the other dealership
>>failed to do then it has to go back to them to get fixed? That sure
>
> doesn't
>
>>make any sense to me. Shouldn't any service be accomplished by any jeep
>>dealership? This may turn out to be nothing major, but if anyone has any
>>comments they are welcome.
>>
>>Rick
>>
>>
>
>
>

--
__________________________________________________ _________
tw

03 TJ Rubicon - Rubicon Express 4.5"
01 XJ Sport

There is a very fine line between "hobby" and "mental illness."
-- Dave Barry

Pronunciation: 'jEp
Function: noun
Date: 1940

Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase')
A small general-purpose motor vehicle with 80-inch wheelbase,
1/4-ton capacity, and four-wheel drive used by the U.S. army in
World War II.

(Please remove the OBVIOUS to reply by email)
__________________________________________________ _________

twaldron

That may work in NW Wyoming, but in the real world, it's a global
economy. I find it kind of interesting that you base all of your
business decisions on proximity. Most people factor in other things to
the equation. People deal with people thousands of miles away these days.

While I agree 170 miles is a long way to go for an oil change, it is
becoming more and more common to make large purchases/sales at a great
distance. I've got about a dozen Jeep dealerships where I live,
obviously Rick doesn't. The inexcusable attitude of the dealership near
him is probably the exact reason his purchase wasn't made there.
Obviously, they pride themselves in being the only game in town, and
lost the vehicle sale because of it. Those type businesses are a dying
breed, and not soon enough.



cactuscowboy wrote:

> I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
> you didn't negotiate properly with your local dealer? Where I work, we
> don't lose deals over price to competing dealers, no matter where they're
> located. By the way, what kind of expenses did you incur to travel 170
> miles to take delivery of your new jeep? Time off work, gasoline costs,
> restaurant meals, motel room perhaps? Was that factored into the alleged
> "better deal"?
>
> I live in a small town in NW Wyoming. With very, very few exceptions, I do
> all of my shopping locally. It's important to me that I support my friends
> and neighbors and the local economy. My car store supports our community,
> giving generously to non-profit organizations, sponsoring the county fair,
> 4H programs, etc...... In contrast, residents here who spend money out of
> state (typically Billings, Montana) contribute absolutely NOTHING to the
> local Wyoming economy.
>
> What's my store's attitude when customers who've bought elsewhere (usually
> without ever giving us a chance to earn their business) come in for warranty
> work? We take care of our loyal (bought local) customers first. Our loyal
> customers get the red carpet treatment. They're scheduled right away, if
> possible. Loaner cars are available to them at no charge. A shuttle van
> will quickly get them to work or back home. We'll often perform a courtesy
> wash and vac at no charge. The 'bought elsewhere' customers are second
> priority.
>
> Your local dealership is NOT REFUSING to service your Jeep, as your subject
> header suggests. No doubt they've scheduled you out to the 20th because
> they're more concerned with taking care of preferred customers who've bought
> from them. That's only fair, isn't it? If you don't the situation, take
> time off work, and drive 170 miles to where you bought the Jeep for service.
> As you lose income from missing work, burn more gas, and possibly pay for a
> motel room, think long and hard about the faulty logic of "better deals" far
> from home. Maybe you should reconsider the value of buying local and
> supporting your friends and neighbors. After all, the job you save by doing
> so may be your own.
>
> Best of luck with the noise problem. I hope it's nothing serious and it's
> resolved to your satisfaction.
>
> Best regards,
> Dave Rose
> Cactus Cowboy
> Big Wonderful Wyoming
> '49 ****** Pickup (parts truck)
> '62 ****** Pickup 4WD 226
> '98 XJ Sport
> O|||||||O
>
>
> "Rick Dowling" <elaphe@knology.net> wrote in message
> news:107uj3altla9c38@corp.supernews.com...
>
>>I recently purchased a new jeep wrangler from a dealership 170 miles from
>
> my
>
>>home. ( a better deal than the local dealer.) I have been having a
>
> problem
>
>>with a noise coming from underneath the jeep when I make a sharp turn. I
>>talked to the local dealership (I can't get it in until the 20th) and he
>>said if it's a "prep" problem, meaning something that the other dealership
>>failed to do then it has to go back to them to get fixed? That sure
>
> doesn't
>
>>make any sense to me. Shouldn't any service be accomplished by any jeep
>>dealership? This may turn out to be nothing major, but if anyone has any
>>comments they are welcome.
>>
>>Rick
>>
>>
>
>
>

--
__________________________________________________ _________
tw

03 TJ Rubicon - Rubicon Express 4.5"
01 XJ Sport

There is a very fine line between "hobby" and "mental illness."
-- Dave Barry

Pronunciation: 'jEp
Function: noun
Date: 1940

Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase')
A small general-purpose motor vehicle with 80-inch wheelbase,
1/4-ton capacity, and four-wheel drive used by the U.S. army in
World War II.

(Please remove the OBVIOUS to reply by email)
__________________________________________________ _________

Tom Eller

I bought my wife's jeep from a dealer 50 miles away. And happily paid more
for it than the local dealer was charging. Simply because the local dealer
was a total ***. Every point of the transaction was such a sham and I just
got so fed up I didnt care what I paid just knew what I wanted and wasn't
buying from them.
Ricart Jeep here in columbus Ohio, run away far far away. I was going to
buy 2 identical Grand Cherokee Limited's for cash. Wasn't bickering over
price just wanted to see what I was paying for, and they wouldnt tell me I'd
ask what something costs and they'd have to call the "tower" to ask the
manager and then not get the answer to the question I asked. Told them I
had a limited amount of time (doctor's appt. for my father in law) and they
spent an hour of my time trying to sell the add on protection crap I told
them I didnt want.
I drove to the next closest dealer and purchased my wife's car, great dealer
in Deleware, OH. He charged me more than alot of others would have but it
was still a pleasant experience. My father inlaw was going to purchase the
second jeep, but instead bought a Mercedes ML-350 what a piece of chrysler
mini-van junk. He's had it around 9 months and going to take a loss trading
it in on the big Lexus. He likes to throw away more money than most of us
make in months.
There's often alot more to the transaction than just a better deal.
This thread would be something good to forward off to Jeep, see what they
have to say about a dealer refusing to further the brand by providing poor
customer service and service a Jeep vehicle?

Tom


"cactuscowboy" <cactuscowboy@bresnan.net> wrote in message
news:eDJfc.148333$w54.1033494@attbi_s01...
> I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
> you didn't negotiate properly with your local dealer? Where I work, we
> don't lose deals over price to competing dealers, no matter where they're
> located. By the way, what kind of expenses did you incur to travel 170
> miles to take delivery of your new jeep? Time off work, gasoline costs,
> restaurant meals, motel room perhaps? Was that factored into the alleged
> "better deal"?
>
> I live in a small town in NW Wyoming. With very, very few exceptions, I
do
> all of my shopping locally. It's important to me that I support my
friends
> and neighbors and the local economy. My car store supports our community,
> giving generously to non-profit organizations, sponsoring the county fair,
> 4H programs, etc...... In contrast, residents here who spend money out of
> state (typically Billings, Montana) contribute absolutely NOTHING to the
> local Wyoming economy.
>
> What's my store's attitude when customers who've bought elsewhere (usually
> without ever giving us a chance to earn their business) come in for
warranty
> work? We take care of our loyal (bought local) customers first. Our
loyal
> customers get the red carpet treatment. They're scheduled right away, if
> possible. Loaner cars are available to them at no charge. A shuttle van
> will quickly get them to work or back home. We'll often perform a
courtesy
> wash and vac at no charge. The 'bought elsewhere' customers are second
> priority.
>
> Your local dealership is NOT REFUSING to service your Jeep, as your
subject
> header suggests. No doubt they've scheduled you out to the 20th because
> they're more concerned with taking care of preferred customers who've
bought
> from them. That's only fair, isn't it? If you don't the situation, take
> time off work, and drive 170 miles to where you bought the Jeep for
service.
> As you lose income from missing work, burn more gas, and possibly pay for
a
> motel room, think long and hard about the faulty logic of "better deals"
far
> from home. Maybe you should reconsider the value of buying local and
> supporting your friends and neighbors. After all, the job you save by
doing
> so may be your own.
>
> Best of luck with the noise problem. I hope it's nothing serious and it's
> resolved to your satisfaction.
>
> Best regards,
> Dave Rose
> Cactus Cowboy
> Big Wonderful Wyoming
> '49 ****** Pickup (parts truck)
> '62 ****** Pickup 4WD 226
> '98 XJ Sport
> O|||||||O
>
>
> "Rick Dowling" <elaphe@knology.net> wrote in message
> news:107uj3altla9c38@corp.supernews.com...
> > I recently purchased a new jeep wrangler from a dealership 170 miles
from
> my
> > home. ( a better deal than the local dealer.) I have been having a
> problem
> > with a noise coming from underneath the jeep when I make a sharp turn.
I
> > talked to the local dealership (I can't get it in until the 20th) and he
> > said if it's a "prep" problem, meaning something that the other
dealership
> > failed to do then it has to go back to them to get fixed? That sure
> doesn't
> > make any sense to me. Shouldn't any service be accomplished by any jeep
> > dealership? This may turn out to be nothing major, but if anyone has
any
> > comments they are welcome.
> >
> > Rick
> >
> >
>
>

Tom Eller

I bought my wife's jeep from a dealer 50 miles away. And happily paid more
for it than the local dealer was charging. Simply because the local dealer
was a total ***. Every point of the transaction was such a sham and I just
got so fed up I didnt care what I paid just knew what I wanted and wasn't
buying from them.
Ricart Jeep here in columbus Ohio, run away far far away. I was going to
buy 2 identical Grand Cherokee Limited's for cash. Wasn't bickering over
price just wanted to see what I was paying for, and they wouldnt tell me I'd
ask what something costs and they'd have to call the "tower" to ask the
manager and then not get the answer to the question I asked. Told them I
had a limited amount of time (doctor's appt. for my father in law) and they
spent an hour of my time trying to sell the add on protection crap I told
them I didnt want.
I drove to the next closest dealer and purchased my wife's car, great dealer
in Deleware, OH. He charged me more than alot of others would have but it
was still a pleasant experience. My father inlaw was going to purchase the
second jeep, but instead bought a Mercedes ML-350 what a piece of chrysler
mini-van junk. He's had it around 9 months and going to take a loss trading
it in on the big Lexus. He likes to throw away more money than most of us
make in months.
There's often alot more to the transaction than just a better deal.
This thread would be something good to forward off to Jeep, see what they
have to say about a dealer refusing to further the brand by providing poor
customer service and service a Jeep vehicle?

Tom


"cactuscowboy" <cactuscowboy@bresnan.net> wrote in message
news:eDJfc.148333$w54.1033494@attbi_s01...
> I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
> you didn't negotiate properly with your local dealer? Where I work, we
> don't lose deals over price to competing dealers, no matter where they're
> located. By the way, what kind of expenses did you incur to travel 170
> miles to take delivery of your new jeep? Time off work, gasoline costs,
> restaurant meals, motel room perhaps? Was that factored into the alleged
> "better deal"?
>
> I live in a small town in NW Wyoming. With very, very few exceptions, I
do
> all of my shopping locally. It's important to me that I support my
friends
> and neighbors and the local economy. My car store supports our community,
> giving generously to non-profit organizations, sponsoring the county fair,
> 4H programs, etc...... In contrast, residents here who spend money out of
> state (typically Billings, Montana) contribute absolutely NOTHING to the
> local Wyoming economy.
>
> What's my store's attitude when customers who've bought elsewhere (usually
> without ever giving us a chance to earn their business) come in for
warranty
> work? We take care of our loyal (bought local) customers first. Our
loyal
> customers get the red carpet treatment. They're scheduled right away, if
> possible. Loaner cars are available to them at no charge. A shuttle van
> will quickly get them to work or back home. We'll often perform a
courtesy
> wash and vac at no charge. The 'bought elsewhere' customers are second
> priority.
>
> Your local dealership is NOT REFUSING to service your Jeep, as your
subject
> header suggests. No doubt they've scheduled you out to the 20th because
> they're more concerned with taking care of preferred customers who've
bought
> from them. That's only fair, isn't it? If you don't the situation, take
> time off work, and drive 170 miles to where you bought the Jeep for
service.
> As you lose income from missing work, burn more gas, and possibly pay for
a
> motel room, think long and hard about the faulty logic of "better deals"
far
> from home. Maybe you should reconsider the value of buying local and
> supporting your friends and neighbors. After all, the job you save by
doing
> so may be your own.
>
> Best of luck with the noise problem. I hope it's nothing serious and it's
> resolved to your satisfaction.
>
> Best regards,
> Dave Rose
> Cactus Cowboy
> Big Wonderful Wyoming
> '49 ****** Pickup (parts truck)
> '62 ****** Pickup 4WD 226
> '98 XJ Sport
> O|||||||O
>
>
> "Rick Dowling" <elaphe@knology.net> wrote in message
> news:107uj3altla9c38@corp.supernews.com...
> > I recently purchased a new jeep wrangler from a dealership 170 miles
from
> my
> > home. ( a better deal than the local dealer.) I have been having a
> problem
> > with a noise coming from underneath the jeep when I make a sharp turn.
I
> > talked to the local dealership (I can't get it in until the 20th) and he
> > said if it's a "prep" problem, meaning something that the other
dealership
> > failed to do then it has to go back to them to get fixed? That sure
> doesn't
> > make any sense to me. Shouldn't any service be accomplished by any jeep
> > dealership? This may turn out to be nothing major, but if anyone has
any
> > comments they are welcome.
> >
> > Rick
> >
> >
>
>

Tom Eller

I bought my wife's jeep from a dealer 50 miles away. And happily paid more
for it than the local dealer was charging. Simply because the local dealer
was a total ***. Every point of the transaction was such a sham and I just
got so fed up I didnt care what I paid just knew what I wanted and wasn't
buying from them.
Ricart Jeep here in columbus Ohio, run away far far away. I was going to
buy 2 identical Grand Cherokee Limited's for cash. Wasn't bickering over
price just wanted to see what I was paying for, and they wouldnt tell me I'd
ask what something costs and they'd have to call the "tower" to ask the
manager and then not get the answer to the question I asked. Told them I
had a limited amount of time (doctor's appt. for my father in law) and they
spent an hour of my time trying to sell the add on protection crap I told
them I didnt want.
I drove to the next closest dealer and purchased my wife's car, great dealer
in Deleware, OH. He charged me more than alot of others would have but it
was still a pleasant experience. My father inlaw was going to purchase the
second jeep, but instead bought a Mercedes ML-350 what a piece of chrysler
mini-van junk. He's had it around 9 months and going to take a loss trading
it in on the big Lexus. He likes to throw away more money than most of us
make in months.
There's often alot more to the transaction than just a better deal.
This thread would be something good to forward off to Jeep, see what they
have to say about a dealer refusing to further the brand by providing poor
customer service and service a Jeep vehicle?

Tom


"cactuscowboy" <cactuscowboy@bresnan.net> wrote in message
news:eDJfc.148333$w54.1033494@attbi_s01...
> I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
> you didn't negotiate properly with your local dealer? Where I work, we
> don't lose deals over price to competing dealers, no matter where they're
> located. By the way, what kind of expenses did you incur to travel 170
> miles to take delivery of your new jeep? Time off work, gasoline costs,
> restaurant meals, motel room perhaps? Was that factored into the alleged
> "better deal"?
>
> I live in a small town in NW Wyoming. With very, very few exceptions, I
do
> all of my shopping locally. It's important to me that I support my
friends
> and neighbors and the local economy. My car store supports our community,
> giving generously to non-profit organizations, sponsoring the county fair,
> 4H programs, etc...... In contrast, residents here who spend money out of
> state (typically Billings, Montana) contribute absolutely NOTHING to the
> local Wyoming economy.
>
> What's my store's attitude when customers who've bought elsewhere (usually
> without ever giving us a chance to earn their business) come in for
warranty
> work? We take care of our loyal (bought local) customers first. Our
loyal
> customers get the red carpet treatment. They're scheduled right away, if
> possible. Loaner cars are available to them at no charge. A shuttle van
> will quickly get them to work or back home. We'll often perform a
courtesy
> wash and vac at no charge. The 'bought elsewhere' customers are second
> priority.
>
> Your local dealership is NOT REFUSING to service your Jeep, as your
subject
> header suggests. No doubt they've scheduled you out to the 20th because
> they're more concerned with taking care of preferred customers who've
bought
> from them. That's only fair, isn't it? If you don't the situation, take
> time off work, and drive 170 miles to where you bought the Jeep for
service.
> As you lose income from missing work, burn more gas, and possibly pay for
a
> motel room, think long and hard about the faulty logic of "better deals"
far
> from home. Maybe you should reconsider the value of buying local and
> supporting your friends and neighbors. After all, the job you save by
doing
> so may be your own.
>
> Best of luck with the noise problem. I hope it's nothing serious and it's
> resolved to your satisfaction.
>
> Best regards,
> Dave Rose
> Cactus Cowboy
> Big Wonderful Wyoming
> '49 ****** Pickup (parts truck)
> '62 ****** Pickup 4WD 226
> '98 XJ Sport
> O|||||||O
>
>
> "Rick Dowling" <elaphe@knology.net> wrote in message
> news:107uj3altla9c38@corp.supernews.com...
> > I recently purchased a new jeep wrangler from a dealership 170 miles
from
> my
> > home. ( a better deal than the local dealer.) I have been having a
> problem
> > with a noise coming from underneath the jeep when I make a sharp turn.
I
> > talked to the local dealership (I can't get it in until the 20th) and he
> > said if it's a "prep" problem, meaning something that the other
dealership
> > failed to do then it has to go back to them to get fixed? That sure
> doesn't
> > make any sense to me. Shouldn't any service be accomplished by any jeep
> > dealership? This may turn out to be nothing major, but if anyone has
any
> > comments they are welcome.
> >
> > Rick
> >
> >
>
>

Tom Eller

I bought my wife's jeep from a dealer 50 miles away. And happily paid more
for it than the local dealer was charging. Simply because the local dealer
was a total ***. Every point of the transaction was such a sham and I just
got so fed up I didnt care what I paid just knew what I wanted and wasn't
buying from them.
Ricart Jeep here in columbus Ohio, run away far far away. I was going to
buy 2 identical Grand Cherokee Limited's for cash. Wasn't bickering over
price just wanted to see what I was paying for, and they wouldnt tell me I'd
ask what something costs and they'd have to call the "tower" to ask the
manager and then not get the answer to the question I asked. Told them I
had a limited amount of time (doctor's appt. for my father in law) and they
spent an hour of my time trying to sell the add on protection crap I told
them I didnt want.
I drove to the next closest dealer and purchased my wife's car, great dealer
in Deleware, OH. He charged me more than alot of others would have but it
was still a pleasant experience. My father inlaw was going to purchase the
second jeep, but instead bought a Mercedes ML-350 what a piece of chrysler
mini-van junk. He's had it around 9 months and going to take a loss trading
it in on the big Lexus. He likes to throw away more money than most of us
make in months.
There's often alot more to the transaction than just a better deal.
This thread would be something good to forward off to Jeep, see what they
have to say about a dealer refusing to further the brand by providing poor
customer service and service a Jeep vehicle?

Tom


"cactuscowboy" <cactuscowboy@bresnan.net> wrote in message
news:eDJfc.148333$w54.1033494@attbi_s01...
> I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
> you didn't negotiate properly with your local dealer? Where I work, we
> don't lose deals over price to competing dealers, no matter where they're
> located. By the way, what kind of expenses did you incur to travel 170
> miles to take delivery of your new jeep? Time off work, gasoline costs,
> restaurant meals, motel room perhaps? Was that factored into the alleged
> "better deal"?
>
> I live in a small town in NW Wyoming. With very, very few exceptions, I
do
> all of my shopping locally. It's important to me that I support my
friends
> and neighbors and the local economy. My car store supports our community,
> giving generously to non-profit organizations, sponsoring the county fair,
> 4H programs, etc...... In contrast, residents here who spend money out of
> state (typically Billings, Montana) contribute absolutely NOTHING to the
> local Wyoming economy.
>
> What's my store's attitude when customers who've bought elsewhere (usually
> without ever giving us a chance to earn their business) come in for
warranty
> work? We take care of our loyal (bought local) customers first. Our
loyal
> customers get the red carpet treatment. They're scheduled right away, if
> possible. Loaner cars are available to them at no charge. A shuttle van
> will quickly get them to work or back home. We'll often perform a
courtesy
> wash and vac at no charge. The 'bought elsewhere' customers are second
> priority.
>
> Your local dealership is NOT REFUSING to service your Jeep, as your
subject
> header suggests. No doubt they've scheduled you out to the 20th because
> they're more concerned with taking care of preferred customers who've
bought
> from them. That's only fair, isn't it? If you don't the situation, take
> time off work, and drive 170 miles to where you bought the Jeep for
service.
> As you lose income from missing work, burn more gas, and possibly pay for
a
> motel room, think long and hard about the faulty logic of "better deals"
far
> from home. Maybe you should reconsider the value of buying local and
> supporting your friends and neighbors. After all, the job you save by
doing
> so may be your own.
>
> Best of luck with the noise problem. I hope it's nothing serious and it's
> resolved to your satisfaction.
>
> Best regards,
> Dave Rose
> Cactus Cowboy
> Big Wonderful Wyoming
> '49 ****** Pickup (parts truck)
> '62 ****** Pickup 4WD 226
> '98 XJ Sport
> O|||||||O
>
>
> "Rick Dowling" <elaphe@knology.net> wrote in message
> news:107uj3altla9c38@corp.supernews.com...
> > I recently purchased a new jeep wrangler from a dealership 170 miles
from
> my
> > home. ( a better deal than the local dealer.) I have been having a
> problem
> > with a noise coming from underneath the jeep when I make a sharp turn.
I
> > talked to the local dealership (I can't get it in until the 20th) and he
> > said if it's a "prep" problem, meaning something that the other
dealership
> > failed to do then it has to go back to them to get fixed? That sure
> doesn't
> > make any sense to me. Shouldn't any service be accomplished by any jeep
> > dealership? This may turn out to be nothing major, but if anyone has
any
> > comments they are welcome.
> >
> > Rick
> >
> >
>
>

David C. Moller

On Fri, 16 Apr 2004 05:36:11 GMT, twaldron
<thomas@OBVIOUSrubicons.com> wrote:

*snip*
>The inexcusable attitude of the dealership near
>him is probably the exact reason his purchase wasn't made there.
>Obviously, they pride themselves in being the only game in town, and
>lost the vehicle sale because of it.
*snip*

And the exact reason he didn't get his vehicle serviced the same day?
And, if this *is* the reason this dealership 'lost' his business, why
be bringing it there for service now?

Dave
http://mysite.verizon.net/res0p2es/david/index.htm