Grand Cherokee Owners - Fight back!!
#241
Guest
Posts: n/a
Re: Grand Cherokee Owners - Fight back!!
In article <xdqGc.6191$PO3.1875@fe39.usenetserver.com>,
noneofyourbusiness@mindyourbusiness.com says...
> A clearer definition of flat rate:
>
> If the rate manual gives four hours to do a particular job, for an arbitrary
> figure. You take eight hours. You get paid for four hours, and if it comes
> back for defective workmanship, not a part failure in the allotted warranty
> time.
>
> Guess what? you fix it for free!
>
> So in essence, a flat rate technician is most likely the technician you want
> working on your car!
>
> Employers are very leery about putting shoddy or inexperienced technicians
> or butchers on flat rate!
>
> The End.
>
> Refinish King
Jeeps don't start to fall apart until the day after the warranty
expires.
--
____________________
Remove "X" from email address to reply.
noneofyourbusiness@mindyourbusiness.com says...
> A clearer definition of flat rate:
>
> If the rate manual gives four hours to do a particular job, for an arbitrary
> figure. You take eight hours. You get paid for four hours, and if it comes
> back for defective workmanship, not a part failure in the allotted warranty
> time.
>
> Guess what? you fix it for free!
>
> So in essence, a flat rate technician is most likely the technician you want
> working on your car!
>
> Employers are very leery about putting shoddy or inexperienced technicians
> or butchers on flat rate!
>
> The End.
>
> Refinish King
Jeeps don't start to fall apart until the day after the warranty
expires.
--
____________________
Remove "X" from email address to reply.
#242
Guest
Posts: n/a
Re: Grand Cherokee Owners - Fight back!!
In article <Af-dnZJDSeiWNnfdRVn-jA@comcast.com>, dbs58
@nospam.hotmail.com says...
>
> Who the hell are you calling a trolling customer? I am totally for the flat
> rate. I was trying to explain WHY they use the flat rate over an hourly
> rate. Too many customers were screwed by dishonest mechanics who would fix a
> car in 2 hours and said it took 4 hours. The flat rate stopped this. And
> even the flat rate is over estimated but it works. When I took a vehicle in
> for work, I was charged the flat rate for each item done. They charged me
> the flat rate for the catalytic converter. Then added in the flat rate for
> the brakes. Total time was about 6 hours but they were done in 2. So the
> mechanic made out. I have no problem with that. They did a good job. But
> before the flat rate, when I had work done, they would end up keeping it
> over night and charge me for 10 hours labor for something that I could have
> done myself in 3 hours. So no, I have nothing against the flat rate since I
> am told up front what it is going to cost me.
>
I don't know what magical book they showed you but all the flat rate
manuals I have read are HEAVILY in the customer's favor. .2 hours to
change brake pads, christ it takes that long to get it on the lift.
--
____________________
Remove "X" from email address to reply.
@nospam.hotmail.com says...
>
> Who the hell are you calling a trolling customer? I am totally for the flat
> rate. I was trying to explain WHY they use the flat rate over an hourly
> rate. Too many customers were screwed by dishonest mechanics who would fix a
> car in 2 hours and said it took 4 hours. The flat rate stopped this. And
> even the flat rate is over estimated but it works. When I took a vehicle in
> for work, I was charged the flat rate for each item done. They charged me
> the flat rate for the catalytic converter. Then added in the flat rate for
> the brakes. Total time was about 6 hours but they were done in 2. So the
> mechanic made out. I have no problem with that. They did a good job. But
> before the flat rate, when I had work done, they would end up keeping it
> over night and charge me for 10 hours labor for something that I could have
> done myself in 3 hours. So no, I have nothing against the flat rate since I
> am told up front what it is going to cost me.
>
I don't know what magical book they showed you but all the flat rate
manuals I have read are HEAVILY in the customer's favor. .2 hours to
change brake pads, christ it takes that long to get it on the lift.
--
____________________
Remove "X" from email address to reply.
#243
Guest
Posts: n/a
Re: Grand Cherokee Owners - Fight back!!
In article <Af-dnZJDSeiWNnfdRVn-jA@comcast.com>, dbs58
@nospam.hotmail.com says...
>
> Who the hell are you calling a trolling customer? I am totally for the flat
> rate. I was trying to explain WHY they use the flat rate over an hourly
> rate. Too many customers were screwed by dishonest mechanics who would fix a
> car in 2 hours and said it took 4 hours. The flat rate stopped this. And
> even the flat rate is over estimated but it works. When I took a vehicle in
> for work, I was charged the flat rate for each item done. They charged me
> the flat rate for the catalytic converter. Then added in the flat rate for
> the brakes. Total time was about 6 hours but they were done in 2. So the
> mechanic made out. I have no problem with that. They did a good job. But
> before the flat rate, when I had work done, they would end up keeping it
> over night and charge me for 10 hours labor for something that I could have
> done myself in 3 hours. So no, I have nothing against the flat rate since I
> am told up front what it is going to cost me.
>
I don't know what magical book they showed you but all the flat rate
manuals I have read are HEAVILY in the customer's favor. .2 hours to
change brake pads, christ it takes that long to get it on the lift.
--
____________________
Remove "X" from email address to reply.
@nospam.hotmail.com says...
>
> Who the hell are you calling a trolling customer? I am totally for the flat
> rate. I was trying to explain WHY they use the flat rate over an hourly
> rate. Too many customers were screwed by dishonest mechanics who would fix a
> car in 2 hours and said it took 4 hours. The flat rate stopped this. And
> even the flat rate is over estimated but it works. When I took a vehicle in
> for work, I was charged the flat rate for each item done. They charged me
> the flat rate for the catalytic converter. Then added in the flat rate for
> the brakes. Total time was about 6 hours but they were done in 2. So the
> mechanic made out. I have no problem with that. They did a good job. But
> before the flat rate, when I had work done, they would end up keeping it
> over night and charge me for 10 hours labor for something that I could have
> done myself in 3 hours. So no, I have nothing against the flat rate since I
> am told up front what it is going to cost me.
>
I don't know what magical book they showed you but all the flat rate
manuals I have read are HEAVILY in the customer's favor. .2 hours to
change brake pads, christ it takes that long to get it on the lift.
--
____________________
Remove "X" from email address to reply.
#244
Guest
Posts: n/a
Re: Grand Cherokee Owners - Fight back!!
In article <Af-dnZJDSeiWNnfdRVn-jA@comcast.com>, dbs58
@nospam.hotmail.com says...
>
> Who the hell are you calling a trolling customer? I am totally for the flat
> rate. I was trying to explain WHY they use the flat rate over an hourly
> rate. Too many customers were screwed by dishonest mechanics who would fix a
> car in 2 hours and said it took 4 hours. The flat rate stopped this. And
> even the flat rate is over estimated but it works. When I took a vehicle in
> for work, I was charged the flat rate for each item done. They charged me
> the flat rate for the catalytic converter. Then added in the flat rate for
> the brakes. Total time was about 6 hours but they were done in 2. So the
> mechanic made out. I have no problem with that. They did a good job. But
> before the flat rate, when I had work done, they would end up keeping it
> over night and charge me for 10 hours labor for something that I could have
> done myself in 3 hours. So no, I have nothing against the flat rate since I
> am told up front what it is going to cost me.
>
I don't know what magical book they showed you but all the flat rate
manuals I have read are HEAVILY in the customer's favor. .2 hours to
change brake pads, christ it takes that long to get it on the lift.
--
____________________
Remove "X" from email address to reply.
@nospam.hotmail.com says...
>
> Who the hell are you calling a trolling customer? I am totally for the flat
> rate. I was trying to explain WHY they use the flat rate over an hourly
> rate. Too many customers were screwed by dishonest mechanics who would fix a
> car in 2 hours and said it took 4 hours. The flat rate stopped this. And
> even the flat rate is over estimated but it works. When I took a vehicle in
> for work, I was charged the flat rate for each item done. They charged me
> the flat rate for the catalytic converter. Then added in the flat rate for
> the brakes. Total time was about 6 hours but they were done in 2. So the
> mechanic made out. I have no problem with that. They did a good job. But
> before the flat rate, when I had work done, they would end up keeping it
> over night and charge me for 10 hours labor for something that I could have
> done myself in 3 hours. So no, I have nothing against the flat rate since I
> am told up front what it is going to cost me.
>
I don't know what magical book they showed you but all the flat rate
manuals I have read are HEAVILY in the customer's favor. .2 hours to
change brake pads, christ it takes that long to get it on the lift.
--
____________________
Remove "X" from email address to reply.
#245
Guest
Posts: n/a
Re: Grand Cherokee Owners - Fight back!!
In article <Af-dnZJDSeiWNnfdRVn-jA@comcast.com>, dbs58
@nospam.hotmail.com says...
>
> Who the hell are you calling a trolling customer? I am totally for the flat
> rate. I was trying to explain WHY they use the flat rate over an hourly
> rate. Too many customers were screwed by dishonest mechanics who would fix a
> car in 2 hours and said it took 4 hours. The flat rate stopped this. And
> even the flat rate is over estimated but it works. When I took a vehicle in
> for work, I was charged the flat rate for each item done. They charged me
> the flat rate for the catalytic converter. Then added in the flat rate for
> the brakes. Total time was about 6 hours but they were done in 2. So the
> mechanic made out. I have no problem with that. They did a good job. But
> before the flat rate, when I had work done, they would end up keeping it
> over night and charge me for 10 hours labor for something that I could have
> done myself in 3 hours. So no, I have nothing against the flat rate since I
> am told up front what it is going to cost me.
>
I don't know what magical book they showed you but all the flat rate
manuals I have read are HEAVILY in the customer's favor. .2 hours to
change brake pads, christ it takes that long to get it on the lift.
--
____________________
Remove "X" from email address to reply.
@nospam.hotmail.com says...
>
> Who the hell are you calling a trolling customer? I am totally for the flat
> rate. I was trying to explain WHY they use the flat rate over an hourly
> rate. Too many customers were screwed by dishonest mechanics who would fix a
> car in 2 hours and said it took 4 hours. The flat rate stopped this. And
> even the flat rate is over estimated but it works. When I took a vehicle in
> for work, I was charged the flat rate for each item done. They charged me
> the flat rate for the catalytic converter. Then added in the flat rate for
> the brakes. Total time was about 6 hours but they were done in 2. So the
> mechanic made out. I have no problem with that. They did a good job. But
> before the flat rate, when I had work done, they would end up keeping it
> over night and charge me for 10 hours labor for something that I could have
> done myself in 3 hours. So no, I have nothing against the flat rate since I
> am told up front what it is going to cost me.
>
I don't know what magical book they showed you but all the flat rate
manuals I have read are HEAVILY in the customer's favor. .2 hours to
change brake pads, christ it takes that long to get it on the lift.
--
____________________
Remove "X" from email address to reply.
#246
Guest
Posts: n/a
Re: Grand Cherokee Owners - Fight back!!
What ever the book said:
times my labor rate!
To charge different customers, a different labor rate is illegal.
Unless you set up an account with a large fleet or a used car dealer.
How can you charge one customer four hours to do a heater core, and another
four hours to do brakes?
Are you on crack?
Refinish King
"Jim85CJ" <jim_85cj@NOSPAMyahoo.com> wrote in message
news:VpIGc.10602$yy1.8175@newsread2.news.atl.earth link.net...
> You didn't charge every customer the same rate? That's illegal, isn't it?
>
> Refinish King wrote:
>
> > Then you were a victim:
> >
> > I ran an honest shop, and even cut time off of flat rate for seniors and
> > people of less privilege. So before you come out of the gate asking me
who
> > the hell I think I am? I'm an honest shop operator, nothing like the
ones
> > who took advantage of you.
> >
> > I refuse to be compared to the grease monkey image you speak of, when I
took
> > time to help the local action groups and churches with the poor that
needed
> > their cars fixed, in order to find jobs, I treated customers fairly and
paid
> > for training for my employees so they would "Do the job right the first
> > time" plus quicker!
> >
> > Maybe you got screwed, but not by me!
> >
> > So if you have a bone to pick, go to the source that stuck it to you,
not
> > the one who gave you an accurate description.
> >
> > With kind regards,
> >
> > Refinish King
> >
> >
> > "Dave" <dbs58@nospam.hotmail.com> wrote in message
> > news:Af-dnZJDSeiWNnfdRVn-jA@comcast.com...
> >
> >>Who the hell are you calling a trolling customer? I am totally for the
> >
> > flat
> >
> >>rate. I was trying to explain WHY they use the flat rate over an hourly
> >>rate. Too many customers were screwed by dishonest mechanics who would
fix
> >
> > a
> >
> >>car in 2 hours and said it took 4 hours. The flat rate stopped this. And
> >>even the flat rate is over estimated but it works. When I took a vehicle
> >
> > in
> >
> >>for work, I was charged the flat rate for each item done. They charged
me
> >>the flat rate for the catalytic converter. Then added in the flat rate
for
> >>the brakes. Total time was about 6 hours but they were done in 2. So the
> >>mechanic made out. I have no problem with that. They did a good job. But
> >>before the flat rate, when I had work done, they would end up keeping it
> >>over night and charge me for 10 hours labor for something that I could
> >
> > have
> >
> >>done myself in 3 hours. So no, I have nothing against the flat rate
since
> >
> > I
> >
> >>am told up front what it is going to cost me.
> >>"Refinish King" <noneofyourbusiness@mindyourbusiness.com> wrote in
message
> >>news:o7xGc.6874$PO3.5094@fe39.usenetserver.com.. .
> >>
> >>>Flat rate books were written for a reason:
> >>>
> >>>to give technicians an estimated time that it would require to do the
> >
> > job.
> >
> >>>If a technician is proficient, and beats it. Should he be penalized?
> >>>
> >>>The customer asks how much?
> >>>
> >>>The customer is told 4 hours at $50.00.
> >>>
> >>>If it takes 10 hours, the customer gets to slide, but if the job goes
> >>
> >>well.
> >>
> >>>The business owner gets dorked?
> >>>
> >>>Where's the incentive to be in business?
> >>>
> >>>You must be a trolling customer, who wants it all, a guarantee that he
> >>
> >>will
> >>
> >>>get it cheap, and none of the things that can go wrong on the job. Flat
> >>>rate, you win some and lose some!
> >>>
> >>>Refinish King
> >>>
> >>>
> >>>"Dave" <dbs58@nospam.hotmail.com> wrote in message
> >>>news:a8mdnU_GPMvJp3fdRVn-ug@comcast.com...
> >>>
> >>>>And using the same thought, if it is an hourly rate you will still fix
> >>
> >>it
> >>
> >>>>for free since you screwed it up the first time. But then with the
> >
> > flat
> >
> >>>>rate, if you charge for 4 hours and only take 2 hours, then you are
> >>
> >>ahead
> >>
> >>>of
> >>>
> >>>>the game. Unless, if doing it hourly, you lie and say it took longer.
> >>
> >>But
> >>
> >>>>doing this you will run out of customers fast. Flat rate are charged
> >
> > for
> >
> >>a
> >>
> >>>>reason. Very few people want to pay by the hour. You could make a 2
> >
> > hour
> >
> >>>job
> >>>
> >>>>last for days.
> >>>>"Refinish King" <noneofyourbusiness@mindyourbusiness.com> wrote in
> >>
> >>message
> >>
> >>>>news:xdqGc.6191$PO3.1875@fe39.usenetserver.com ...
> >>>>
> >>>>>A clearer definition of flat rate:
> >>>>>
> >>>>>If the rate manual gives four hours to do a particular job, for an
> >>>>
> >>>>arbitrary
> >>>>
> >>>>>figure. You take eight hours. You get paid for four hours, and if it
> >>>
> >>>comes
> >>>
> >>>>>back for defective workmanship, not a part failure in the allotted
> >>>>
> >>>>warranty
> >>>>
> >>>>>time.
> >>>>>
> >>>>>Guess what? you fix it for free!
> >>>>>
> >>>>>So in essence, a flat rate technician is most likely the technician
> >>
> >>you
> >>
> >>>>want
> >>>>
> >>>>>working on your car!
> >>>>>
> >>>>>Employers are very leery about putting shoddy or inexperienced
> >>>
> >>>technicians
> >>>
> >>>>>or butchers on flat rate!
> >>>>>
> >>>>>The End.
> >>>>>
> >>>>>Refinish King
> >>>>>
> >>>>>
> >>>>>"Chris Phillipo" <Xcphillipo@ns.sympatico.ca> wrote in message
> >>>>>news:MPG.1b53e9d59ccc2e809898cc@news.eastlink .ca...
> >>>>>
> >>>>>>In article <KysFc.3227$oD3.1853@newsread1.news.pas.earthlink. net>,
> >>>>>>johanberkhoff.spam@earthlink.net says...
> >>>>>>
> >>>>>>>
> >>>>>>>mic canic wrote:
> >>>>>>>
> >>>>>>>
> >>>>>>>>end the flat rate pay system and everyone will have fixed cars
> >>>
> >>>first
> >>>
> >>>>>time
> >>>>>
> >>>>>>>Do you like to xplain your logic ????
> >>>>>>>
> >>>>>>>How about fix it right the first time or you will be doing it
> >
> > for
> >
> >>>free
> >>>
> >>>>>>>the second time.....
> >>>>>>>
> >>>>>>>Thats better then sit on your lazy ***, F*ck up again, and get
> >>
> >>your
> >>
> >>>8
> >>>
> >>>>>>>hours anyway
> >>>>>>>
> >>>>>>>Johan
> >>>>>>>
> >>>>>>
> >>>>>>Do you know what flat rate means? It means you'll get paid the
> >
> > same
> >
> >>>>>>even if you work on it for twice as long as you're getting paid
> >
> > for
> >
> >>to
> >>
> >>>>>>fix it right, so where's the incentive?
> >>>>>>--
> >>>>>>____________________
> >>>>>>Remove "X" from email address to reply.
> >>>>>
> >>>>>
> >>>>>
> >>>>
> >>>
> >>>
> >>
> >
> >
> >
>
times my labor rate!
To charge different customers, a different labor rate is illegal.
Unless you set up an account with a large fleet or a used car dealer.
How can you charge one customer four hours to do a heater core, and another
four hours to do brakes?
Are you on crack?
Refinish King
"Jim85CJ" <jim_85cj@NOSPAMyahoo.com> wrote in message
news:VpIGc.10602$yy1.8175@newsread2.news.atl.earth link.net...
> You didn't charge every customer the same rate? That's illegal, isn't it?
>
> Refinish King wrote:
>
> > Then you were a victim:
> >
> > I ran an honest shop, and even cut time off of flat rate for seniors and
> > people of less privilege. So before you come out of the gate asking me
who
> > the hell I think I am? I'm an honest shop operator, nothing like the
ones
> > who took advantage of you.
> >
> > I refuse to be compared to the grease monkey image you speak of, when I
took
> > time to help the local action groups and churches with the poor that
needed
> > their cars fixed, in order to find jobs, I treated customers fairly and
paid
> > for training for my employees so they would "Do the job right the first
> > time" plus quicker!
> >
> > Maybe you got screwed, but not by me!
> >
> > So if you have a bone to pick, go to the source that stuck it to you,
not
> > the one who gave you an accurate description.
> >
> > With kind regards,
> >
> > Refinish King
> >
> >
> > "Dave" <dbs58@nospam.hotmail.com> wrote in message
> > news:Af-dnZJDSeiWNnfdRVn-jA@comcast.com...
> >
> >>Who the hell are you calling a trolling customer? I am totally for the
> >
> > flat
> >
> >>rate. I was trying to explain WHY they use the flat rate over an hourly
> >>rate. Too many customers were screwed by dishonest mechanics who would
fix
> >
> > a
> >
> >>car in 2 hours and said it took 4 hours. The flat rate stopped this. And
> >>even the flat rate is over estimated but it works. When I took a vehicle
> >
> > in
> >
> >>for work, I was charged the flat rate for each item done. They charged
me
> >>the flat rate for the catalytic converter. Then added in the flat rate
for
> >>the brakes. Total time was about 6 hours but they were done in 2. So the
> >>mechanic made out. I have no problem with that. They did a good job. But
> >>before the flat rate, when I had work done, they would end up keeping it
> >>over night and charge me for 10 hours labor for something that I could
> >
> > have
> >
> >>done myself in 3 hours. So no, I have nothing against the flat rate
since
> >
> > I
> >
> >>am told up front what it is going to cost me.
> >>"Refinish King" <noneofyourbusiness@mindyourbusiness.com> wrote in
message
> >>news:o7xGc.6874$PO3.5094@fe39.usenetserver.com.. .
> >>
> >>>Flat rate books were written for a reason:
> >>>
> >>>to give technicians an estimated time that it would require to do the
> >
> > job.
> >
> >>>If a technician is proficient, and beats it. Should he be penalized?
> >>>
> >>>The customer asks how much?
> >>>
> >>>The customer is told 4 hours at $50.00.
> >>>
> >>>If it takes 10 hours, the customer gets to slide, but if the job goes
> >>
> >>well.
> >>
> >>>The business owner gets dorked?
> >>>
> >>>Where's the incentive to be in business?
> >>>
> >>>You must be a trolling customer, who wants it all, a guarantee that he
> >>
> >>will
> >>
> >>>get it cheap, and none of the things that can go wrong on the job. Flat
> >>>rate, you win some and lose some!
> >>>
> >>>Refinish King
> >>>
> >>>
> >>>"Dave" <dbs58@nospam.hotmail.com> wrote in message
> >>>news:a8mdnU_GPMvJp3fdRVn-ug@comcast.com...
> >>>
> >>>>And using the same thought, if it is an hourly rate you will still fix
> >>
> >>it
> >>
> >>>>for free since you screwed it up the first time. But then with the
> >
> > flat
> >
> >>>>rate, if you charge for 4 hours and only take 2 hours, then you are
> >>
> >>ahead
> >>
> >>>of
> >>>
> >>>>the game. Unless, if doing it hourly, you lie and say it took longer.
> >>
> >>But
> >>
> >>>>doing this you will run out of customers fast. Flat rate are charged
> >
> > for
> >
> >>a
> >>
> >>>>reason. Very few people want to pay by the hour. You could make a 2
> >
> > hour
> >
> >>>job
> >>>
> >>>>last for days.
> >>>>"Refinish King" <noneofyourbusiness@mindyourbusiness.com> wrote in
> >>
> >>message
> >>
> >>>>news:xdqGc.6191$PO3.1875@fe39.usenetserver.com ...
> >>>>
> >>>>>A clearer definition of flat rate:
> >>>>>
> >>>>>If the rate manual gives four hours to do a particular job, for an
> >>>>
> >>>>arbitrary
> >>>>
> >>>>>figure. You take eight hours. You get paid for four hours, and if it
> >>>
> >>>comes
> >>>
> >>>>>back for defective workmanship, not a part failure in the allotted
> >>>>
> >>>>warranty
> >>>>
> >>>>>time.
> >>>>>
> >>>>>Guess what? you fix it for free!
> >>>>>
> >>>>>So in essence, a flat rate technician is most likely the technician
> >>
> >>you
> >>
> >>>>want
> >>>>
> >>>>>working on your car!
> >>>>>
> >>>>>Employers are very leery about putting shoddy or inexperienced
> >>>
> >>>technicians
> >>>
> >>>>>or butchers on flat rate!
> >>>>>
> >>>>>The End.
> >>>>>
> >>>>>Refinish King
> >>>>>
> >>>>>
> >>>>>"Chris Phillipo" <Xcphillipo@ns.sympatico.ca> wrote in message
> >>>>>news:MPG.1b53e9d59ccc2e809898cc@news.eastlink .ca...
> >>>>>
> >>>>>>In article <KysFc.3227$oD3.1853@newsread1.news.pas.earthlink. net>,
> >>>>>>johanberkhoff.spam@earthlink.net says...
> >>>>>>
> >>>>>>>
> >>>>>>>mic canic wrote:
> >>>>>>>
> >>>>>>>
> >>>>>>>>end the flat rate pay system and everyone will have fixed cars
> >>>
> >>>first
> >>>
> >>>>>time
> >>>>>
> >>>>>>>Do you like to xplain your logic ????
> >>>>>>>
> >>>>>>>How about fix it right the first time or you will be doing it
> >
> > for
> >
> >>>free
> >>>
> >>>>>>>the second time.....
> >>>>>>>
> >>>>>>>Thats better then sit on your lazy ***, F*ck up again, and get
> >>
> >>your
> >>
> >>>8
> >>>
> >>>>>>>hours anyway
> >>>>>>>
> >>>>>>>Johan
> >>>>>>>
> >>>>>>
> >>>>>>Do you know what flat rate means? It means you'll get paid the
> >
> > same
> >
> >>>>>>even if you work on it for twice as long as you're getting paid
> >
> > for
> >
> >>to
> >>
> >>>>>>fix it right, so where's the incentive?
> >>>>>>--
> >>>>>>____________________
> >>>>>>Remove "X" from email address to reply.
> >>>>>
> >>>>>
> >>>>>
> >>>>
> >>>
> >>>
> >>
> >
> >
> >
>
#247
Guest
Posts: n/a
Re: Grand Cherokee Owners - Fight back!!
What ever the book said:
times my labor rate!
To charge different customers, a different labor rate is illegal.
Unless you set up an account with a large fleet or a used car dealer.
How can you charge one customer four hours to do a heater core, and another
four hours to do brakes?
Are you on crack?
Refinish King
"Jim85CJ" <jim_85cj@NOSPAMyahoo.com> wrote in message
news:VpIGc.10602$yy1.8175@newsread2.news.atl.earth link.net...
> You didn't charge every customer the same rate? That's illegal, isn't it?
>
> Refinish King wrote:
>
> > Then you were a victim:
> >
> > I ran an honest shop, and even cut time off of flat rate for seniors and
> > people of less privilege. So before you come out of the gate asking me
who
> > the hell I think I am? I'm an honest shop operator, nothing like the
ones
> > who took advantage of you.
> >
> > I refuse to be compared to the grease monkey image you speak of, when I
took
> > time to help the local action groups and churches with the poor that
needed
> > their cars fixed, in order to find jobs, I treated customers fairly and
paid
> > for training for my employees so they would "Do the job right the first
> > time" plus quicker!
> >
> > Maybe you got screwed, but not by me!
> >
> > So if you have a bone to pick, go to the source that stuck it to you,
not
> > the one who gave you an accurate description.
> >
> > With kind regards,
> >
> > Refinish King
> >
> >
> > "Dave" <dbs58@nospam.hotmail.com> wrote in message
> > news:Af-dnZJDSeiWNnfdRVn-jA@comcast.com...
> >
> >>Who the hell are you calling a trolling customer? I am totally for the
> >
> > flat
> >
> >>rate. I was trying to explain WHY they use the flat rate over an hourly
> >>rate. Too many customers were screwed by dishonest mechanics who would
fix
> >
> > a
> >
> >>car in 2 hours and said it took 4 hours. The flat rate stopped this. And
> >>even the flat rate is over estimated but it works. When I took a vehicle
> >
> > in
> >
> >>for work, I was charged the flat rate for each item done. They charged
me
> >>the flat rate for the catalytic converter. Then added in the flat rate
for
> >>the brakes. Total time was about 6 hours but they were done in 2. So the
> >>mechanic made out. I have no problem with that. They did a good job. But
> >>before the flat rate, when I had work done, they would end up keeping it
> >>over night and charge me for 10 hours labor for something that I could
> >
> > have
> >
> >>done myself in 3 hours. So no, I have nothing against the flat rate
since
> >
> > I
> >
> >>am told up front what it is going to cost me.
> >>"Refinish King" <noneofyourbusiness@mindyourbusiness.com> wrote in
message
> >>news:o7xGc.6874$PO3.5094@fe39.usenetserver.com.. .
> >>
> >>>Flat rate books were written for a reason:
> >>>
> >>>to give technicians an estimated time that it would require to do the
> >
> > job.
> >
> >>>If a technician is proficient, and beats it. Should he be penalized?
> >>>
> >>>The customer asks how much?
> >>>
> >>>The customer is told 4 hours at $50.00.
> >>>
> >>>If it takes 10 hours, the customer gets to slide, but if the job goes
> >>
> >>well.
> >>
> >>>The business owner gets dorked?
> >>>
> >>>Where's the incentive to be in business?
> >>>
> >>>You must be a trolling customer, who wants it all, a guarantee that he
> >>
> >>will
> >>
> >>>get it cheap, and none of the things that can go wrong on the job. Flat
> >>>rate, you win some and lose some!
> >>>
> >>>Refinish King
> >>>
> >>>
> >>>"Dave" <dbs58@nospam.hotmail.com> wrote in message
> >>>news:a8mdnU_GPMvJp3fdRVn-ug@comcast.com...
> >>>
> >>>>And using the same thought, if it is an hourly rate you will still fix
> >>
> >>it
> >>
> >>>>for free since you screwed it up the first time. But then with the
> >
> > flat
> >
> >>>>rate, if you charge for 4 hours and only take 2 hours, then you are
> >>
> >>ahead
> >>
> >>>of
> >>>
> >>>>the game. Unless, if doing it hourly, you lie and say it took longer.
> >>
> >>But
> >>
> >>>>doing this you will run out of customers fast. Flat rate are charged
> >
> > for
> >
> >>a
> >>
> >>>>reason. Very few people want to pay by the hour. You could make a 2
> >
> > hour
> >
> >>>job
> >>>
> >>>>last for days.
> >>>>"Refinish King" <noneofyourbusiness@mindyourbusiness.com> wrote in
> >>
> >>message
> >>
> >>>>news:xdqGc.6191$PO3.1875@fe39.usenetserver.com ...
> >>>>
> >>>>>A clearer definition of flat rate:
> >>>>>
> >>>>>If the rate manual gives four hours to do a particular job, for an
> >>>>
> >>>>arbitrary
> >>>>
> >>>>>figure. You take eight hours. You get paid for four hours, and if it
> >>>
> >>>comes
> >>>
> >>>>>back for defective workmanship, not a part failure in the allotted
> >>>>
> >>>>warranty
> >>>>
> >>>>>time.
> >>>>>
> >>>>>Guess what? you fix it for free!
> >>>>>
> >>>>>So in essence, a flat rate technician is most likely the technician
> >>
> >>you
> >>
> >>>>want
> >>>>
> >>>>>working on your car!
> >>>>>
> >>>>>Employers are very leery about putting shoddy or inexperienced
> >>>
> >>>technicians
> >>>
> >>>>>or butchers on flat rate!
> >>>>>
> >>>>>The End.
> >>>>>
> >>>>>Refinish King
> >>>>>
> >>>>>
> >>>>>"Chris Phillipo" <Xcphillipo@ns.sympatico.ca> wrote in message
> >>>>>news:MPG.1b53e9d59ccc2e809898cc@news.eastlink .ca...
> >>>>>
> >>>>>>In article <KysFc.3227$oD3.1853@newsread1.news.pas.earthlink. net>,
> >>>>>>johanberkhoff.spam@earthlink.net says...
> >>>>>>
> >>>>>>>
> >>>>>>>mic canic wrote:
> >>>>>>>
> >>>>>>>
> >>>>>>>>end the flat rate pay system and everyone will have fixed cars
> >>>
> >>>first
> >>>
> >>>>>time
> >>>>>
> >>>>>>>Do you like to xplain your logic ????
> >>>>>>>
> >>>>>>>How about fix it right the first time or you will be doing it
> >
> > for
> >
> >>>free
> >>>
> >>>>>>>the second time.....
> >>>>>>>
> >>>>>>>Thats better then sit on your lazy ***, F*ck up again, and get
> >>
> >>your
> >>
> >>>8
> >>>
> >>>>>>>hours anyway
> >>>>>>>
> >>>>>>>Johan
> >>>>>>>
> >>>>>>
> >>>>>>Do you know what flat rate means? It means you'll get paid the
> >
> > same
> >
> >>>>>>even if you work on it for twice as long as you're getting paid
> >
> > for
> >
> >>to
> >>
> >>>>>>fix it right, so where's the incentive?
> >>>>>>--
> >>>>>>____________________
> >>>>>>Remove "X" from email address to reply.
> >>>>>
> >>>>>
> >>>>>
> >>>>
> >>>
> >>>
> >>
> >
> >
> >
>
times my labor rate!
To charge different customers, a different labor rate is illegal.
Unless you set up an account with a large fleet or a used car dealer.
How can you charge one customer four hours to do a heater core, and another
four hours to do brakes?
Are you on crack?
Refinish King
"Jim85CJ" <jim_85cj@NOSPAMyahoo.com> wrote in message
news:VpIGc.10602$yy1.8175@newsread2.news.atl.earth link.net...
> You didn't charge every customer the same rate? That's illegal, isn't it?
>
> Refinish King wrote:
>
> > Then you were a victim:
> >
> > I ran an honest shop, and even cut time off of flat rate for seniors and
> > people of less privilege. So before you come out of the gate asking me
who
> > the hell I think I am? I'm an honest shop operator, nothing like the
ones
> > who took advantage of you.
> >
> > I refuse to be compared to the grease monkey image you speak of, when I
took
> > time to help the local action groups and churches with the poor that
needed
> > their cars fixed, in order to find jobs, I treated customers fairly and
paid
> > for training for my employees so they would "Do the job right the first
> > time" plus quicker!
> >
> > Maybe you got screwed, but not by me!
> >
> > So if you have a bone to pick, go to the source that stuck it to you,
not
> > the one who gave you an accurate description.
> >
> > With kind regards,
> >
> > Refinish King
> >
> >
> > "Dave" <dbs58@nospam.hotmail.com> wrote in message
> > news:Af-dnZJDSeiWNnfdRVn-jA@comcast.com...
> >
> >>Who the hell are you calling a trolling customer? I am totally for the
> >
> > flat
> >
> >>rate. I was trying to explain WHY they use the flat rate over an hourly
> >>rate. Too many customers were screwed by dishonest mechanics who would
fix
> >
> > a
> >
> >>car in 2 hours and said it took 4 hours. The flat rate stopped this. And
> >>even the flat rate is over estimated but it works. When I took a vehicle
> >
> > in
> >
> >>for work, I was charged the flat rate for each item done. They charged
me
> >>the flat rate for the catalytic converter. Then added in the flat rate
for
> >>the brakes. Total time was about 6 hours but they were done in 2. So the
> >>mechanic made out. I have no problem with that. They did a good job. But
> >>before the flat rate, when I had work done, they would end up keeping it
> >>over night and charge me for 10 hours labor for something that I could
> >
> > have
> >
> >>done myself in 3 hours. So no, I have nothing against the flat rate
since
> >
> > I
> >
> >>am told up front what it is going to cost me.
> >>"Refinish King" <noneofyourbusiness@mindyourbusiness.com> wrote in
message
> >>news:o7xGc.6874$PO3.5094@fe39.usenetserver.com.. .
> >>
> >>>Flat rate books were written for a reason:
> >>>
> >>>to give technicians an estimated time that it would require to do the
> >
> > job.
> >
> >>>If a technician is proficient, and beats it. Should he be penalized?
> >>>
> >>>The customer asks how much?
> >>>
> >>>The customer is told 4 hours at $50.00.
> >>>
> >>>If it takes 10 hours, the customer gets to slide, but if the job goes
> >>
> >>well.
> >>
> >>>The business owner gets dorked?
> >>>
> >>>Where's the incentive to be in business?
> >>>
> >>>You must be a trolling customer, who wants it all, a guarantee that he
> >>
> >>will
> >>
> >>>get it cheap, and none of the things that can go wrong on the job. Flat
> >>>rate, you win some and lose some!
> >>>
> >>>Refinish King
> >>>
> >>>
> >>>"Dave" <dbs58@nospam.hotmail.com> wrote in message
> >>>news:a8mdnU_GPMvJp3fdRVn-ug@comcast.com...
> >>>
> >>>>And using the same thought, if it is an hourly rate you will still fix
> >>
> >>it
> >>
> >>>>for free since you screwed it up the first time. But then with the
> >
> > flat
> >
> >>>>rate, if you charge for 4 hours and only take 2 hours, then you are
> >>
> >>ahead
> >>
> >>>of
> >>>
> >>>>the game. Unless, if doing it hourly, you lie and say it took longer.
> >>
> >>But
> >>
> >>>>doing this you will run out of customers fast. Flat rate are charged
> >
> > for
> >
> >>a
> >>
> >>>>reason. Very few people want to pay by the hour. You could make a 2
> >
> > hour
> >
> >>>job
> >>>
> >>>>last for days.
> >>>>"Refinish King" <noneofyourbusiness@mindyourbusiness.com> wrote in
> >>
> >>message
> >>
> >>>>news:xdqGc.6191$PO3.1875@fe39.usenetserver.com ...
> >>>>
> >>>>>A clearer definition of flat rate:
> >>>>>
> >>>>>If the rate manual gives four hours to do a particular job, for an
> >>>>
> >>>>arbitrary
> >>>>
> >>>>>figure. You take eight hours. You get paid for four hours, and if it
> >>>
> >>>comes
> >>>
> >>>>>back for defective workmanship, not a part failure in the allotted
> >>>>
> >>>>warranty
> >>>>
> >>>>>time.
> >>>>>
> >>>>>Guess what? you fix it for free!
> >>>>>
> >>>>>So in essence, a flat rate technician is most likely the technician
> >>
> >>you
> >>
> >>>>want
> >>>>
> >>>>>working on your car!
> >>>>>
> >>>>>Employers are very leery about putting shoddy or inexperienced
> >>>
> >>>technicians
> >>>
> >>>>>or butchers on flat rate!
> >>>>>
> >>>>>The End.
> >>>>>
> >>>>>Refinish King
> >>>>>
> >>>>>
> >>>>>"Chris Phillipo" <Xcphillipo@ns.sympatico.ca> wrote in message
> >>>>>news:MPG.1b53e9d59ccc2e809898cc@news.eastlink .ca...
> >>>>>
> >>>>>>In article <KysFc.3227$oD3.1853@newsread1.news.pas.earthlink. net>,
> >>>>>>johanberkhoff.spam@earthlink.net says...
> >>>>>>
> >>>>>>>
> >>>>>>>mic canic wrote:
> >>>>>>>
> >>>>>>>
> >>>>>>>>end the flat rate pay system and everyone will have fixed cars
> >>>
> >>>first
> >>>
> >>>>>time
> >>>>>
> >>>>>>>Do you like to xplain your logic ????
> >>>>>>>
> >>>>>>>How about fix it right the first time or you will be doing it
> >
> > for
> >
> >>>free
> >>>
> >>>>>>>the second time.....
> >>>>>>>
> >>>>>>>Thats better then sit on your lazy ***, F*ck up again, and get
> >>
> >>your
> >>
> >>>8
> >>>
> >>>>>>>hours anyway
> >>>>>>>
> >>>>>>>Johan
> >>>>>>>
> >>>>>>
> >>>>>>Do you know what flat rate means? It means you'll get paid the
> >
> > same
> >
> >>>>>>even if you work on it for twice as long as you're getting paid
> >
> > for
> >
> >>to
> >>
> >>>>>>fix it right, so where's the incentive?
> >>>>>>--
> >>>>>>____________________
> >>>>>>Remove "X" from email address to reply.
> >>>>>
> >>>>>
> >>>>>
> >>>>
> >>>
> >>>
> >>
> >
> >
> >
>
#248
Guest
Posts: n/a
Re: Grand Cherokee Owners - Fight back!!
What ever the book said:
times my labor rate!
To charge different customers, a different labor rate is illegal.
Unless you set up an account with a large fleet or a used car dealer.
How can you charge one customer four hours to do a heater core, and another
four hours to do brakes?
Are you on crack?
Refinish King
"Jim85CJ" <jim_85cj@NOSPAMyahoo.com> wrote in message
news:VpIGc.10602$yy1.8175@newsread2.news.atl.earth link.net...
> You didn't charge every customer the same rate? That's illegal, isn't it?
>
> Refinish King wrote:
>
> > Then you were a victim:
> >
> > I ran an honest shop, and even cut time off of flat rate for seniors and
> > people of less privilege. So before you come out of the gate asking me
who
> > the hell I think I am? I'm an honest shop operator, nothing like the
ones
> > who took advantage of you.
> >
> > I refuse to be compared to the grease monkey image you speak of, when I
took
> > time to help the local action groups and churches with the poor that
needed
> > their cars fixed, in order to find jobs, I treated customers fairly and
paid
> > for training for my employees so they would "Do the job right the first
> > time" plus quicker!
> >
> > Maybe you got screwed, but not by me!
> >
> > So if you have a bone to pick, go to the source that stuck it to you,
not
> > the one who gave you an accurate description.
> >
> > With kind regards,
> >
> > Refinish King
> >
> >
> > "Dave" <dbs58@nospam.hotmail.com> wrote in message
> > news:Af-dnZJDSeiWNnfdRVn-jA@comcast.com...
> >
> >>Who the hell are you calling a trolling customer? I am totally for the
> >
> > flat
> >
> >>rate. I was trying to explain WHY they use the flat rate over an hourly
> >>rate. Too many customers were screwed by dishonest mechanics who would
fix
> >
> > a
> >
> >>car in 2 hours and said it took 4 hours. The flat rate stopped this. And
> >>even the flat rate is over estimated but it works. When I took a vehicle
> >
> > in
> >
> >>for work, I was charged the flat rate for each item done. They charged
me
> >>the flat rate for the catalytic converter. Then added in the flat rate
for
> >>the brakes. Total time was about 6 hours but they were done in 2. So the
> >>mechanic made out. I have no problem with that. They did a good job. But
> >>before the flat rate, when I had work done, they would end up keeping it
> >>over night and charge me for 10 hours labor for something that I could
> >
> > have
> >
> >>done myself in 3 hours. So no, I have nothing against the flat rate
since
> >
> > I
> >
> >>am told up front what it is going to cost me.
> >>"Refinish King" <noneofyourbusiness@mindyourbusiness.com> wrote in
message
> >>news:o7xGc.6874$PO3.5094@fe39.usenetserver.com.. .
> >>
> >>>Flat rate books were written for a reason:
> >>>
> >>>to give technicians an estimated time that it would require to do the
> >
> > job.
> >
> >>>If a technician is proficient, and beats it. Should he be penalized?
> >>>
> >>>The customer asks how much?
> >>>
> >>>The customer is told 4 hours at $50.00.
> >>>
> >>>If it takes 10 hours, the customer gets to slide, but if the job goes
> >>
> >>well.
> >>
> >>>The business owner gets dorked?
> >>>
> >>>Where's the incentive to be in business?
> >>>
> >>>You must be a trolling customer, who wants it all, a guarantee that he
> >>
> >>will
> >>
> >>>get it cheap, and none of the things that can go wrong on the job. Flat
> >>>rate, you win some and lose some!
> >>>
> >>>Refinish King
> >>>
> >>>
> >>>"Dave" <dbs58@nospam.hotmail.com> wrote in message
> >>>news:a8mdnU_GPMvJp3fdRVn-ug@comcast.com...
> >>>
> >>>>And using the same thought, if it is an hourly rate you will still fix
> >>
> >>it
> >>
> >>>>for free since you screwed it up the first time. But then with the
> >
> > flat
> >
> >>>>rate, if you charge for 4 hours and only take 2 hours, then you are
> >>
> >>ahead
> >>
> >>>of
> >>>
> >>>>the game. Unless, if doing it hourly, you lie and say it took longer.
> >>
> >>But
> >>
> >>>>doing this you will run out of customers fast. Flat rate are charged
> >
> > for
> >
> >>a
> >>
> >>>>reason. Very few people want to pay by the hour. You could make a 2
> >
> > hour
> >
> >>>job
> >>>
> >>>>last for days.
> >>>>"Refinish King" <noneofyourbusiness@mindyourbusiness.com> wrote in
> >>
> >>message
> >>
> >>>>news:xdqGc.6191$PO3.1875@fe39.usenetserver.com ...
> >>>>
> >>>>>A clearer definition of flat rate:
> >>>>>
> >>>>>If the rate manual gives four hours to do a particular job, for an
> >>>>
> >>>>arbitrary
> >>>>
> >>>>>figure. You take eight hours. You get paid for four hours, and if it
> >>>
> >>>comes
> >>>
> >>>>>back for defective workmanship, not a part failure in the allotted
> >>>>
> >>>>warranty
> >>>>
> >>>>>time.
> >>>>>
> >>>>>Guess what? you fix it for free!
> >>>>>
> >>>>>So in essence, a flat rate technician is most likely the technician
> >>
> >>you
> >>
> >>>>want
> >>>>
> >>>>>working on your car!
> >>>>>
> >>>>>Employers are very leery about putting shoddy or inexperienced
> >>>
> >>>technicians
> >>>
> >>>>>or butchers on flat rate!
> >>>>>
> >>>>>The End.
> >>>>>
> >>>>>Refinish King
> >>>>>
> >>>>>
> >>>>>"Chris Phillipo" <Xcphillipo@ns.sympatico.ca> wrote in message
> >>>>>news:MPG.1b53e9d59ccc2e809898cc@news.eastlink .ca...
> >>>>>
> >>>>>>In article <KysFc.3227$oD3.1853@newsread1.news.pas.earthlink. net>,
> >>>>>>johanberkhoff.spam@earthlink.net says...
> >>>>>>
> >>>>>>>
> >>>>>>>mic canic wrote:
> >>>>>>>
> >>>>>>>
> >>>>>>>>end the flat rate pay system and everyone will have fixed cars
> >>>
> >>>first
> >>>
> >>>>>time
> >>>>>
> >>>>>>>Do you like to xplain your logic ????
> >>>>>>>
> >>>>>>>How about fix it right the first time or you will be doing it
> >
> > for
> >
> >>>free
> >>>
> >>>>>>>the second time.....
> >>>>>>>
> >>>>>>>Thats better then sit on your lazy ***, F*ck up again, and get
> >>
> >>your
> >>
> >>>8
> >>>
> >>>>>>>hours anyway
> >>>>>>>
> >>>>>>>Johan
> >>>>>>>
> >>>>>>
> >>>>>>Do you know what flat rate means? It means you'll get paid the
> >
> > same
> >
> >>>>>>even if you work on it for twice as long as you're getting paid
> >
> > for
> >
> >>to
> >>
> >>>>>>fix it right, so where's the incentive?
> >>>>>>--
> >>>>>>____________________
> >>>>>>Remove "X" from email address to reply.
> >>>>>
> >>>>>
> >>>>>
> >>>>
> >>>
> >>>
> >>
> >
> >
> >
>
times my labor rate!
To charge different customers, a different labor rate is illegal.
Unless you set up an account with a large fleet or a used car dealer.
How can you charge one customer four hours to do a heater core, and another
four hours to do brakes?
Are you on crack?
Refinish King
"Jim85CJ" <jim_85cj@NOSPAMyahoo.com> wrote in message
news:VpIGc.10602$yy1.8175@newsread2.news.atl.earth link.net...
> You didn't charge every customer the same rate? That's illegal, isn't it?
>
> Refinish King wrote:
>
> > Then you were a victim:
> >
> > I ran an honest shop, and even cut time off of flat rate for seniors and
> > people of less privilege. So before you come out of the gate asking me
who
> > the hell I think I am? I'm an honest shop operator, nothing like the
ones
> > who took advantage of you.
> >
> > I refuse to be compared to the grease monkey image you speak of, when I
took
> > time to help the local action groups and churches with the poor that
needed
> > their cars fixed, in order to find jobs, I treated customers fairly and
paid
> > for training for my employees so they would "Do the job right the first
> > time" plus quicker!
> >
> > Maybe you got screwed, but not by me!
> >
> > So if you have a bone to pick, go to the source that stuck it to you,
not
> > the one who gave you an accurate description.
> >
> > With kind regards,
> >
> > Refinish King
> >
> >
> > "Dave" <dbs58@nospam.hotmail.com> wrote in message
> > news:Af-dnZJDSeiWNnfdRVn-jA@comcast.com...
> >
> >>Who the hell are you calling a trolling customer? I am totally for the
> >
> > flat
> >
> >>rate. I was trying to explain WHY they use the flat rate over an hourly
> >>rate. Too many customers were screwed by dishonest mechanics who would
fix
> >
> > a
> >
> >>car in 2 hours and said it took 4 hours. The flat rate stopped this. And
> >>even the flat rate is over estimated but it works. When I took a vehicle
> >
> > in
> >
> >>for work, I was charged the flat rate for each item done. They charged
me
> >>the flat rate for the catalytic converter. Then added in the flat rate
for
> >>the brakes. Total time was about 6 hours but they were done in 2. So the
> >>mechanic made out. I have no problem with that. They did a good job. But
> >>before the flat rate, when I had work done, they would end up keeping it
> >>over night and charge me for 10 hours labor for something that I could
> >
> > have
> >
> >>done myself in 3 hours. So no, I have nothing against the flat rate
since
> >
> > I
> >
> >>am told up front what it is going to cost me.
> >>"Refinish King" <noneofyourbusiness@mindyourbusiness.com> wrote in
message
> >>news:o7xGc.6874$PO3.5094@fe39.usenetserver.com.. .
> >>
> >>>Flat rate books were written for a reason:
> >>>
> >>>to give technicians an estimated time that it would require to do the
> >
> > job.
> >
> >>>If a technician is proficient, and beats it. Should he be penalized?
> >>>
> >>>The customer asks how much?
> >>>
> >>>The customer is told 4 hours at $50.00.
> >>>
> >>>If it takes 10 hours, the customer gets to slide, but if the job goes
> >>
> >>well.
> >>
> >>>The business owner gets dorked?
> >>>
> >>>Where's the incentive to be in business?
> >>>
> >>>You must be a trolling customer, who wants it all, a guarantee that he
> >>
> >>will
> >>
> >>>get it cheap, and none of the things that can go wrong on the job. Flat
> >>>rate, you win some and lose some!
> >>>
> >>>Refinish King
> >>>
> >>>
> >>>"Dave" <dbs58@nospam.hotmail.com> wrote in message
> >>>news:a8mdnU_GPMvJp3fdRVn-ug@comcast.com...
> >>>
> >>>>And using the same thought, if it is an hourly rate you will still fix
> >>
> >>it
> >>
> >>>>for free since you screwed it up the first time. But then with the
> >
> > flat
> >
> >>>>rate, if you charge for 4 hours and only take 2 hours, then you are
> >>
> >>ahead
> >>
> >>>of
> >>>
> >>>>the game. Unless, if doing it hourly, you lie and say it took longer.
> >>
> >>But
> >>
> >>>>doing this you will run out of customers fast. Flat rate are charged
> >
> > for
> >
> >>a
> >>
> >>>>reason. Very few people want to pay by the hour. You could make a 2
> >
> > hour
> >
> >>>job
> >>>
> >>>>last for days.
> >>>>"Refinish King" <noneofyourbusiness@mindyourbusiness.com> wrote in
> >>
> >>message
> >>
> >>>>news:xdqGc.6191$PO3.1875@fe39.usenetserver.com ...
> >>>>
> >>>>>A clearer definition of flat rate:
> >>>>>
> >>>>>If the rate manual gives four hours to do a particular job, for an
> >>>>
> >>>>arbitrary
> >>>>
> >>>>>figure. You take eight hours. You get paid for four hours, and if it
> >>>
> >>>comes
> >>>
> >>>>>back for defective workmanship, not a part failure in the allotted
> >>>>
> >>>>warranty
> >>>>
> >>>>>time.
> >>>>>
> >>>>>Guess what? you fix it for free!
> >>>>>
> >>>>>So in essence, a flat rate technician is most likely the technician
> >>
> >>you
> >>
> >>>>want
> >>>>
> >>>>>working on your car!
> >>>>>
> >>>>>Employers are very leery about putting shoddy or inexperienced
> >>>
> >>>technicians
> >>>
> >>>>>or butchers on flat rate!
> >>>>>
> >>>>>The End.
> >>>>>
> >>>>>Refinish King
> >>>>>
> >>>>>
> >>>>>"Chris Phillipo" <Xcphillipo@ns.sympatico.ca> wrote in message
> >>>>>news:MPG.1b53e9d59ccc2e809898cc@news.eastlink .ca...
> >>>>>
> >>>>>>In article <KysFc.3227$oD3.1853@newsread1.news.pas.earthlink. net>,
> >>>>>>johanberkhoff.spam@earthlink.net says...
> >>>>>>
> >>>>>>>
> >>>>>>>mic canic wrote:
> >>>>>>>
> >>>>>>>
> >>>>>>>>end the flat rate pay system and everyone will have fixed cars
> >>>
> >>>first
> >>>
> >>>>>time
> >>>>>
> >>>>>>>Do you like to xplain your logic ????
> >>>>>>>
> >>>>>>>How about fix it right the first time or you will be doing it
> >
> > for
> >
> >>>free
> >>>
> >>>>>>>the second time.....
> >>>>>>>
> >>>>>>>Thats better then sit on your lazy ***, F*ck up again, and get
> >>
> >>your
> >>
> >>>8
> >>>
> >>>>>>>hours anyway
> >>>>>>>
> >>>>>>>Johan
> >>>>>>>
> >>>>>>
> >>>>>>Do you know what flat rate means? It means you'll get paid the
> >
> > same
> >
> >>>>>>even if you work on it for twice as long as you're getting paid
> >
> > for
> >
> >>to
> >>
> >>>>>>fix it right, so where's the incentive?
> >>>>>>--
> >>>>>>____________________
> >>>>>>Remove "X" from email address to reply.
> >>>>>
> >>>>>
> >>>>>
> >>>>
> >>>
> >>>
> >>
> >
> >
> >
>
#249
Guest
Posts: n/a
Re: Grand Cherokee Owners - Fight back!!
What ever the book said:
times my labor rate!
To charge different customers, a different labor rate is illegal.
Unless you set up an account with a large fleet or a used car dealer.
How can you charge one customer four hours to do a heater core, and another
four hours to do brakes?
Are you on crack?
Refinish King
"Jim85CJ" <jim_85cj@NOSPAMyahoo.com> wrote in message
news:VpIGc.10602$yy1.8175@newsread2.news.atl.earth link.net...
> You didn't charge every customer the same rate? That's illegal, isn't it?
>
> Refinish King wrote:
>
> > Then you were a victim:
> >
> > I ran an honest shop, and even cut time off of flat rate for seniors and
> > people of less privilege. So before you come out of the gate asking me
who
> > the hell I think I am? I'm an honest shop operator, nothing like the
ones
> > who took advantage of you.
> >
> > I refuse to be compared to the grease monkey image you speak of, when I
took
> > time to help the local action groups and churches with the poor that
needed
> > their cars fixed, in order to find jobs, I treated customers fairly and
paid
> > for training for my employees so they would "Do the job right the first
> > time" plus quicker!
> >
> > Maybe you got screwed, but not by me!
> >
> > So if you have a bone to pick, go to the source that stuck it to you,
not
> > the one who gave you an accurate description.
> >
> > With kind regards,
> >
> > Refinish King
> >
> >
> > "Dave" <dbs58@nospam.hotmail.com> wrote in message
> > news:Af-dnZJDSeiWNnfdRVn-jA@comcast.com...
> >
> >>Who the hell are you calling a trolling customer? I am totally for the
> >
> > flat
> >
> >>rate. I was trying to explain WHY they use the flat rate over an hourly
> >>rate. Too many customers were screwed by dishonest mechanics who would
fix
> >
> > a
> >
> >>car in 2 hours and said it took 4 hours. The flat rate stopped this. And
> >>even the flat rate is over estimated but it works. When I took a vehicle
> >
> > in
> >
> >>for work, I was charged the flat rate for each item done. They charged
me
> >>the flat rate for the catalytic converter. Then added in the flat rate
for
> >>the brakes. Total time was about 6 hours but they were done in 2. So the
> >>mechanic made out. I have no problem with that. They did a good job. But
> >>before the flat rate, when I had work done, they would end up keeping it
> >>over night and charge me for 10 hours labor for something that I could
> >
> > have
> >
> >>done myself in 3 hours. So no, I have nothing against the flat rate
since
> >
> > I
> >
> >>am told up front what it is going to cost me.
> >>"Refinish King" <noneofyourbusiness@mindyourbusiness.com> wrote in
message
> >>news:o7xGc.6874$PO3.5094@fe39.usenetserver.com.. .
> >>
> >>>Flat rate books were written for a reason:
> >>>
> >>>to give technicians an estimated time that it would require to do the
> >
> > job.
> >
> >>>If a technician is proficient, and beats it. Should he be penalized?
> >>>
> >>>The customer asks how much?
> >>>
> >>>The customer is told 4 hours at $50.00.
> >>>
> >>>If it takes 10 hours, the customer gets to slide, but if the job goes
> >>
> >>well.
> >>
> >>>The business owner gets dorked?
> >>>
> >>>Where's the incentive to be in business?
> >>>
> >>>You must be a trolling customer, who wants it all, a guarantee that he
> >>
> >>will
> >>
> >>>get it cheap, and none of the things that can go wrong on the job. Flat
> >>>rate, you win some and lose some!
> >>>
> >>>Refinish King
> >>>
> >>>
> >>>"Dave" <dbs58@nospam.hotmail.com> wrote in message
> >>>news:a8mdnU_GPMvJp3fdRVn-ug@comcast.com...
> >>>
> >>>>And using the same thought, if it is an hourly rate you will still fix
> >>
> >>it
> >>
> >>>>for free since you screwed it up the first time. But then with the
> >
> > flat
> >
> >>>>rate, if you charge for 4 hours and only take 2 hours, then you are
> >>
> >>ahead
> >>
> >>>of
> >>>
> >>>>the game. Unless, if doing it hourly, you lie and say it took longer.
> >>
> >>But
> >>
> >>>>doing this you will run out of customers fast. Flat rate are charged
> >
> > for
> >
> >>a
> >>
> >>>>reason. Very few people want to pay by the hour. You could make a 2
> >
> > hour
> >
> >>>job
> >>>
> >>>>last for days.
> >>>>"Refinish King" <noneofyourbusiness@mindyourbusiness.com> wrote in
> >>
> >>message
> >>
> >>>>news:xdqGc.6191$PO3.1875@fe39.usenetserver.com ...
> >>>>
> >>>>>A clearer definition of flat rate:
> >>>>>
> >>>>>If the rate manual gives four hours to do a particular job, for an
> >>>>
> >>>>arbitrary
> >>>>
> >>>>>figure. You take eight hours. You get paid for four hours, and if it
> >>>
> >>>comes
> >>>
> >>>>>back for defective workmanship, not a part failure in the allotted
> >>>>
> >>>>warranty
> >>>>
> >>>>>time.
> >>>>>
> >>>>>Guess what? you fix it for free!
> >>>>>
> >>>>>So in essence, a flat rate technician is most likely the technician
> >>
> >>you
> >>
> >>>>want
> >>>>
> >>>>>working on your car!
> >>>>>
> >>>>>Employers are very leery about putting shoddy or inexperienced
> >>>
> >>>technicians
> >>>
> >>>>>or butchers on flat rate!
> >>>>>
> >>>>>The End.
> >>>>>
> >>>>>Refinish King
> >>>>>
> >>>>>
> >>>>>"Chris Phillipo" <Xcphillipo@ns.sympatico.ca> wrote in message
> >>>>>news:MPG.1b53e9d59ccc2e809898cc@news.eastlink .ca...
> >>>>>
> >>>>>>In article <KysFc.3227$oD3.1853@newsread1.news.pas.earthlink. net>,
> >>>>>>johanberkhoff.spam@earthlink.net says...
> >>>>>>
> >>>>>>>
> >>>>>>>mic canic wrote:
> >>>>>>>
> >>>>>>>
> >>>>>>>>end the flat rate pay system and everyone will have fixed cars
> >>>
> >>>first
> >>>
> >>>>>time
> >>>>>
> >>>>>>>Do you like to xplain your logic ????
> >>>>>>>
> >>>>>>>How about fix it right the first time or you will be doing it
> >
> > for
> >
> >>>free
> >>>
> >>>>>>>the second time.....
> >>>>>>>
> >>>>>>>Thats better then sit on your lazy ***, F*ck up again, and get
> >>
> >>your
> >>
> >>>8
> >>>
> >>>>>>>hours anyway
> >>>>>>>
> >>>>>>>Johan
> >>>>>>>
> >>>>>>
> >>>>>>Do you know what flat rate means? It means you'll get paid the
> >
> > same
> >
> >>>>>>even if you work on it for twice as long as you're getting paid
> >
> > for
> >
> >>to
> >>
> >>>>>>fix it right, so where's the incentive?
> >>>>>>--
> >>>>>>____________________
> >>>>>>Remove "X" from email address to reply.
> >>>>>
> >>>>>
> >>>>>
> >>>>
> >>>
> >>>
> >>
> >
> >
> >
>
times my labor rate!
To charge different customers, a different labor rate is illegal.
Unless you set up an account with a large fleet or a used car dealer.
How can you charge one customer four hours to do a heater core, and another
four hours to do brakes?
Are you on crack?
Refinish King
"Jim85CJ" <jim_85cj@NOSPAMyahoo.com> wrote in message
news:VpIGc.10602$yy1.8175@newsread2.news.atl.earth link.net...
> You didn't charge every customer the same rate? That's illegal, isn't it?
>
> Refinish King wrote:
>
> > Then you were a victim:
> >
> > I ran an honest shop, and even cut time off of flat rate for seniors and
> > people of less privilege. So before you come out of the gate asking me
who
> > the hell I think I am? I'm an honest shop operator, nothing like the
ones
> > who took advantage of you.
> >
> > I refuse to be compared to the grease monkey image you speak of, when I
took
> > time to help the local action groups and churches with the poor that
needed
> > their cars fixed, in order to find jobs, I treated customers fairly and
paid
> > for training for my employees so they would "Do the job right the first
> > time" plus quicker!
> >
> > Maybe you got screwed, but not by me!
> >
> > So if you have a bone to pick, go to the source that stuck it to you,
not
> > the one who gave you an accurate description.
> >
> > With kind regards,
> >
> > Refinish King
> >
> >
> > "Dave" <dbs58@nospam.hotmail.com> wrote in message
> > news:Af-dnZJDSeiWNnfdRVn-jA@comcast.com...
> >
> >>Who the hell are you calling a trolling customer? I am totally for the
> >
> > flat
> >
> >>rate. I was trying to explain WHY they use the flat rate over an hourly
> >>rate. Too many customers were screwed by dishonest mechanics who would
fix
> >
> > a
> >
> >>car in 2 hours and said it took 4 hours. The flat rate stopped this. And
> >>even the flat rate is over estimated but it works. When I took a vehicle
> >
> > in
> >
> >>for work, I was charged the flat rate for each item done. They charged
me
> >>the flat rate for the catalytic converter. Then added in the flat rate
for
> >>the brakes. Total time was about 6 hours but they were done in 2. So the
> >>mechanic made out. I have no problem with that. They did a good job. But
> >>before the flat rate, when I had work done, they would end up keeping it
> >>over night and charge me for 10 hours labor for something that I could
> >
> > have
> >
> >>done myself in 3 hours. So no, I have nothing against the flat rate
since
> >
> > I
> >
> >>am told up front what it is going to cost me.
> >>"Refinish King" <noneofyourbusiness@mindyourbusiness.com> wrote in
message
> >>news:o7xGc.6874$PO3.5094@fe39.usenetserver.com.. .
> >>
> >>>Flat rate books were written for a reason:
> >>>
> >>>to give technicians an estimated time that it would require to do the
> >
> > job.
> >
> >>>If a technician is proficient, and beats it. Should he be penalized?
> >>>
> >>>The customer asks how much?
> >>>
> >>>The customer is told 4 hours at $50.00.
> >>>
> >>>If it takes 10 hours, the customer gets to slide, but if the job goes
> >>
> >>well.
> >>
> >>>The business owner gets dorked?
> >>>
> >>>Where's the incentive to be in business?
> >>>
> >>>You must be a trolling customer, who wants it all, a guarantee that he
> >>
> >>will
> >>
> >>>get it cheap, and none of the things that can go wrong on the job. Flat
> >>>rate, you win some and lose some!
> >>>
> >>>Refinish King
> >>>
> >>>
> >>>"Dave" <dbs58@nospam.hotmail.com> wrote in message
> >>>news:a8mdnU_GPMvJp3fdRVn-ug@comcast.com...
> >>>
> >>>>And using the same thought, if it is an hourly rate you will still fix
> >>
> >>it
> >>
> >>>>for free since you screwed it up the first time. But then with the
> >
> > flat
> >
> >>>>rate, if you charge for 4 hours and only take 2 hours, then you are
> >>
> >>ahead
> >>
> >>>of
> >>>
> >>>>the game. Unless, if doing it hourly, you lie and say it took longer.
> >>
> >>But
> >>
> >>>>doing this you will run out of customers fast. Flat rate are charged
> >
> > for
> >
> >>a
> >>
> >>>>reason. Very few people want to pay by the hour. You could make a 2
> >
> > hour
> >
> >>>job
> >>>
> >>>>last for days.
> >>>>"Refinish King" <noneofyourbusiness@mindyourbusiness.com> wrote in
> >>
> >>message
> >>
> >>>>news:xdqGc.6191$PO3.1875@fe39.usenetserver.com ...
> >>>>
> >>>>>A clearer definition of flat rate:
> >>>>>
> >>>>>If the rate manual gives four hours to do a particular job, for an
> >>>>
> >>>>arbitrary
> >>>>
> >>>>>figure. You take eight hours. You get paid for four hours, and if it
> >>>
> >>>comes
> >>>
> >>>>>back for defective workmanship, not a part failure in the allotted
> >>>>
> >>>>warranty
> >>>>
> >>>>>time.
> >>>>>
> >>>>>Guess what? you fix it for free!
> >>>>>
> >>>>>So in essence, a flat rate technician is most likely the technician
> >>
> >>you
> >>
> >>>>want
> >>>>
> >>>>>working on your car!
> >>>>>
> >>>>>Employers are very leery about putting shoddy or inexperienced
> >>>
> >>>technicians
> >>>
> >>>>>or butchers on flat rate!
> >>>>>
> >>>>>The End.
> >>>>>
> >>>>>Refinish King
> >>>>>
> >>>>>
> >>>>>"Chris Phillipo" <Xcphillipo@ns.sympatico.ca> wrote in message
> >>>>>news:MPG.1b53e9d59ccc2e809898cc@news.eastlink .ca...
> >>>>>
> >>>>>>In article <KysFc.3227$oD3.1853@newsread1.news.pas.earthlink. net>,
> >>>>>>johanberkhoff.spam@earthlink.net says...
> >>>>>>
> >>>>>>>
> >>>>>>>mic canic wrote:
> >>>>>>>
> >>>>>>>
> >>>>>>>>end the flat rate pay system and everyone will have fixed cars
> >>>
> >>>first
> >>>
> >>>>>time
> >>>>>
> >>>>>>>Do you like to xplain your logic ????
> >>>>>>>
> >>>>>>>How about fix it right the first time or you will be doing it
> >
> > for
> >
> >>>free
> >>>
> >>>>>>>the second time.....
> >>>>>>>
> >>>>>>>Thats better then sit on your lazy ***, F*ck up again, and get
> >>
> >>your
> >>
> >>>8
> >>>
> >>>>>>>hours anyway
> >>>>>>>
> >>>>>>>Johan
> >>>>>>>
> >>>>>>
> >>>>>>Do you know what flat rate means? It means you'll get paid the
> >
> > same
> >
> >>>>>>even if you work on it for twice as long as you're getting paid
> >
> > for
> >
> >>to
> >>
> >>>>>>fix it right, so where's the incentive?
> >>>>>>--
> >>>>>>____________________
> >>>>>>Remove "X" from email address to reply.
> >>>>>
> >>>>>
> >>>>>
> >>>>
> >>>
> >>>
> >>
> >
> >
> >
>
#250
Guest
Posts: n/a
Re: Grand Cherokee Owners - Fight back!!
LOL
If they last till the warranty expires you mean?
Refinish King
PS
I managed a Dodge/Chrysler/jeep body shop and helped the inept service
manager in service. So I know first hand of the Dakota 4Wd differential
failures that Mopar wouldn't cover, and all of their wonderful business
philosophies.
Sincerely,
Refinish King
"Chris Phillipo" <Xcphillipo@ns.sympatico.ca> wrote in message
news:MPG.1b554ed4568c81d39898ce@news.eastlink.ca.. .
> In article <xdqGc.6191$PO3.1875@fe39.usenetserver.com>,
> noneofyourbusiness@mindyourbusiness.com says...
> > A clearer definition of flat rate:
> >
> > If the rate manual gives four hours to do a particular job, for an
arbitrary
> > figure. You take eight hours. You get paid for four hours, and if it
comes
> > back for defective workmanship, not a part failure in the allotted
warranty
> > time.
> >
> > Guess what? you fix it for free!
> >
> > So in essence, a flat rate technician is most likely the technician you
want
> > working on your car!
> >
> > Employers are very leery about putting shoddy or inexperienced
technicians
> > or butchers on flat rate!
> >
> > The End.
> >
> > Refinish King
>
> Jeeps don't start to fall apart until the day after the warranty
> expires.
>
> --
> ____________________
> Remove "X" from email address to reply.
If they last till the warranty expires you mean?
Refinish King
PS
I managed a Dodge/Chrysler/jeep body shop and helped the inept service
manager in service. So I know first hand of the Dakota 4Wd differential
failures that Mopar wouldn't cover, and all of their wonderful business
philosophies.
Sincerely,
Refinish King
"Chris Phillipo" <Xcphillipo@ns.sympatico.ca> wrote in message
news:MPG.1b554ed4568c81d39898ce@news.eastlink.ca.. .
> In article <xdqGc.6191$PO3.1875@fe39.usenetserver.com>,
> noneofyourbusiness@mindyourbusiness.com says...
> > A clearer definition of flat rate:
> >
> > If the rate manual gives four hours to do a particular job, for an
arbitrary
> > figure. You take eight hours. You get paid for four hours, and if it
comes
> > back for defective workmanship, not a part failure in the allotted
warranty
> > time.
> >
> > Guess what? you fix it for free!
> >
> > So in essence, a flat rate technician is most likely the technician you
want
> > working on your car!
> >
> > Employers are very leery about putting shoddy or inexperienced
technicians
> > or butchers on flat rate!
> >
> > The End.
> >
> > Refinish King
>
> Jeeps don't start to fall apart until the day after the warranty
> expires.
>
> --
> ____________________
> Remove "X" from email address to reply.