On Mon, 3 May 2004, DougW wrote:

> Jo did pass the time by typing:
> > Resubmit and ask ONLY for the build list. They should send that without
> > a problem. Keep it simple.
> > They won't send you maintenance records because they probably don't have
> > them. They won't send you an owners manual but they did send you inof
> > on how to get one. So, what did the refuse??????
>
> Try this for the history.
>
> Go to your local Jeep dealership (preferably when you are having some
> work done, like an oil change) Talk to the service manager and ask
> politely if he can pull up the service history because you want to make
> sure any recall work was done, etc. I'm not sure if that history is
> dealer specific but I believe it's available to any tech/service manager.
> I've read through mine before at the local dealership.

Recall service history seems to be system-wide, if my `89 Cherokee is any
indication. The local dealer was able to find out with a few keystrokes
if all recall work had been done to mine after I bought it from a used car
lot. I'd imagine that records of non-mandated work (oil changes,
out-of-warantee repairs, etc.) is kept only in the servicing dealership.


> Keep in mind, DC doesn't know if you are actually the owner or someone
> that copied down the VIN. Not that there is any personal info in there.

True, or you could be someone working for a law office on a fishing
expedition. From a target's point of view there's no value in assisting
you.

 

On Mon, 3 May 2004, DougW wrote:

> Jo did pass the time by typing:
> > Resubmit and ask ONLY for the build list. They should send that without
> > a problem. Keep it simple.
> > They won't send you maintenance records because they probably don't have
> > them. They won't send you an owners manual but they did send you inof
> > on how to get one. So, what did the refuse??????
>
> Try this for the history.
>
> Go to your local Jeep dealership (preferably when you are having some
> work done, like an oil change) Talk to the service manager and ask
> politely if he can pull up the service history because you want to make
> sure any recall work was done, etc. I'm not sure if that history is
> dealer specific but I believe it's available to any tech/service manager.
> I've read through mine before at the local dealership.

Recall service history seems to be system-wide, if my `89 Cherokee is any
indication. The local dealer was able to find out with a few keystrokes
if all recall work had been done to mine after I bought it from a used car
lot. I'd imagine that records of non-mandated work (oil changes,
out-of-warantee repairs, etc.) is kept only in the servicing dealership.


> Keep in mind, DC doesn't know if you are actually the owner or someone
> that copied down the VIN. Not that there is any personal info in there.

True, or you could be someone working for a law office on a fishing
expedition. From a target's point of view there's no value in assisting
you.

 

On Mon, 3 May 2004, DougW wrote:

> Jo did pass the time by typing:
> > Resubmit and ask ONLY for the build list. They should send that without
> > a problem. Keep it simple.
> > They won't send you maintenance records because they probably don't have
> > them. They won't send you an owners manual but they did send you inof
> > on how to get one. So, what did the refuse??????
>
> Try this for the history.
>
> Go to your local Jeep dealership (preferably when you are having some
> work done, like an oil change) Talk to the service manager and ask
> politely if he can pull up the service history because you want to make
> sure any recall work was done, etc. I'm not sure if that history is
> dealer specific but I believe it's available to any tech/service manager.
> I've read through mine before at the local dealership.

Recall service history seems to be system-wide, if my `89 Cherokee is any
indication. The local dealer was able to find out with a few keystrokes
if all recall work had been done to mine after I bought it from a used car
lot. I'd imagine that records of non-mandated work (oil changes,
out-of-warantee repairs, etc.) is kept only in the servicing dealership.


> Keep in mind, DC doesn't know if you are actually the owner or someone
> that copied down the VIN. Not that there is any personal info in there.

True, or you could be someone working for a law office on a fishing
expedition. From a target's point of view there's no value in assisting
you.