question on jeep dealer refusing service.
#401
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
My experience with car dealers (prior to selling cars) was good. I bought 8
vehicles from dealers in Colorado, Wyoming, New Jersey, and Massachusetts.
Small or large store didn't make a difference, I was treated with courtesy
and respect in all cases, getting a good deal through negotiation. I did
buy two Saturns - no negotiation. Did I encounter a few salespeople with
very little experience and practically no product knowledge? Yes. I walked
out of those stores. Did I encounter some car stores exhibiting
overbearing and uncomfortable sales tactics? Yes. Again, I walked.
In some ways, things are different here in rural Wyoming. Word gets around
real quick if any business is treating customers poorly. Businesses in
large urban areas can more easily get away with abusive tactics, there's
always a fresh supply of new customers and word-of-mouth only goes so far.
Note that I'm talking about businesses, not car stores specifically. While
the auto industry has its share of problems, many other businesses do as
well.
Sorry to hear of your bad buying experience with the black Jeep.
Best regards,
Dave Rose
Cactus Cowboy
Big Wonderful Wyoming
'49 ****** Pickup (parts truck)
'62 ****** Pickup 4WD 226
'98 XJ Sport
O|||||||O
"Jersey" <IamHellbound@comcast.net> wrote in message
news:sMmdnda1y4XJ_RvdRVn-sA@comcast.com...
>
> The Cactus Cowboy is all concerned about:
> >Why characterize car salesman as "sleaze ball"? I sell cars. I'm just a
> >normal guy making an honest living. NOTHING sleazy about it.
>
> Okay don't go postal on me. The "sleaze ball" comment wasn't meant as
> a personal attack, it's a general perception. I think if you ask, the
> majority
> of the population is gona agree with me. Besides where are you from,
> Wyoming? There's probably more people in my town then are in your
> whole state & I'm sure things are a bit different in your area then in
mine.
> I will agree that in the last few years things are starting to turn around
> at some dealers as for how they are doing business but all you
> have to do is check out the local news to see that the industry still has
> it's share of "sleaze *****".
>
> http://www.sptimes.com/2002/03/27/Bu...aler_set.shtml
>
> >You need to honestly examine YOUR attitude and why it's so poor
> >regarding car dealers.
>
> Oh you mean the ones that lie & missrepsent the auto they are trying
> to get me to buy? When I bought my TJ last year I did it over the net.
> I sent out the info with some service (?) & got several emails from
dealers
> in my area with offers. I picked one, went down to check out the Jeep
> & told the one I wanted was at another lot of theirs (I wanted black on
> black)
> but they had the "Exact one except in a different color", I could test
drive
> & would have the other one sent up from the other dealers. So I did
> the test drive, worked out a deal with my trade-in & was told to come back
> the next day & they would have the Jeep there. When I went back the
> first thing the salesman wanted to do was have me sign the paper work
> BUT I wanted to see the Jeep & it's a good thing cause the thing had
> none of the options I wanted. Already long story short I was lied to &
> then I got to see him do the dance & try to convince me that was the Jeep
> I wanted. I should have walked right there but I sat & renegotiated the
> price.
> Listen I'm no kid, I've been buying a new vehicle every 3 - 4 years for
the
> last 30 some years. You figure out how many that is & all in all it's a
big
> PIA. Maybe next time I should drive out to Wyoming or get a Saturn.
>
> And as for
> >Is your Email address "IamHellbound" indicative of your life view?
>
> That's only one of like 17 email address I have & it's a crossover
> from a Harley (biker) newsgroup I visit & like the Ol saying goes,
> "If I have to explain - you wouldn't understand"
>
> L8r - Jersey
>
>
vehicles from dealers in Colorado, Wyoming, New Jersey, and Massachusetts.
Small or large store didn't make a difference, I was treated with courtesy
and respect in all cases, getting a good deal through negotiation. I did
buy two Saturns - no negotiation. Did I encounter a few salespeople with
very little experience and practically no product knowledge? Yes. I walked
out of those stores. Did I encounter some car stores exhibiting
overbearing and uncomfortable sales tactics? Yes. Again, I walked.
In some ways, things are different here in rural Wyoming. Word gets around
real quick if any business is treating customers poorly. Businesses in
large urban areas can more easily get away with abusive tactics, there's
always a fresh supply of new customers and word-of-mouth only goes so far.
Note that I'm talking about businesses, not car stores specifically. While
the auto industry has its share of problems, many other businesses do as
well.
Sorry to hear of your bad buying experience with the black Jeep.
Best regards,
Dave Rose
Cactus Cowboy
Big Wonderful Wyoming
'49 ****** Pickup (parts truck)
'62 ****** Pickup 4WD 226
'98 XJ Sport
O|||||||O
"Jersey" <IamHellbound@comcast.net> wrote in message
news:sMmdnda1y4XJ_RvdRVn-sA@comcast.com...
>
> The Cactus Cowboy is all concerned about:
> >Why characterize car salesman as "sleaze ball"? I sell cars. I'm just a
> >normal guy making an honest living. NOTHING sleazy about it.
>
> Okay don't go postal on me. The "sleaze ball" comment wasn't meant as
> a personal attack, it's a general perception. I think if you ask, the
> majority
> of the population is gona agree with me. Besides where are you from,
> Wyoming? There's probably more people in my town then are in your
> whole state & I'm sure things are a bit different in your area then in
mine.
> I will agree that in the last few years things are starting to turn around
> at some dealers as for how they are doing business but all you
> have to do is check out the local news to see that the industry still has
> it's share of "sleaze *****".
>
> http://www.sptimes.com/2002/03/27/Bu...aler_set.shtml
>
> >You need to honestly examine YOUR attitude and why it's so poor
> >regarding car dealers.
>
> Oh you mean the ones that lie & missrepsent the auto they are trying
> to get me to buy? When I bought my TJ last year I did it over the net.
> I sent out the info with some service (?) & got several emails from
dealers
> in my area with offers. I picked one, went down to check out the Jeep
> & told the one I wanted was at another lot of theirs (I wanted black on
> black)
> but they had the "Exact one except in a different color", I could test
drive
> & would have the other one sent up from the other dealers. So I did
> the test drive, worked out a deal with my trade-in & was told to come back
> the next day & they would have the Jeep there. When I went back the
> first thing the salesman wanted to do was have me sign the paper work
> BUT I wanted to see the Jeep & it's a good thing cause the thing had
> none of the options I wanted. Already long story short I was lied to &
> then I got to see him do the dance & try to convince me that was the Jeep
> I wanted. I should have walked right there but I sat & renegotiated the
> price.
> Listen I'm no kid, I've been buying a new vehicle every 3 - 4 years for
the
> last 30 some years. You figure out how many that is & all in all it's a
big
> PIA. Maybe next time I should drive out to Wyoming or get a Saturn.
>
> And as for
> >Is your Email address "IamHellbound" indicative of your life view?
>
> That's only one of like 17 email address I have & it's a crossover
> from a Harley (biker) newsgroup I visit & like the Ol saying goes,
> "If I have to explain - you wouldn't understand"
>
> L8r - Jersey
>
>
#402
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
"cactuscowboy" <cactuscowboy@bresnan.net> did peck
> Sorry to hear of your bad buying experience with the black Jeep.
I like that "black Jeep" as in Black Sheep, gota see how I can fit
that into a name & Cowboy it sounds like your one of the lucky
ones & your able to make a career from something you enjoy.
I know there are good salesmen out there just hasn't been my
luck to run into one yet. I really think that someone puts a sign on
my back that says "kick my ***" every time I walk into a dealers.
Personally, growing up I had a uncle that was a car salesman
& I still remember my father & a couple on my other uncles
kicking the hell out of him at a family picnic, (I think my Mom
even got in a couple shots) but that was because he turned
out to be a wife beater as well as a car salesman but I guess I'm
getting a little off topic.
L8r - Jersey
#403
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
"cactuscowboy" <cactuscowboy@bresnan.net> did peck
> Sorry to hear of your bad buying experience with the black Jeep.
I like that "black Jeep" as in Black Sheep, gota see how I can fit
that into a name & Cowboy it sounds like your one of the lucky
ones & your able to make a career from something you enjoy.
I know there are good salesmen out there just hasn't been my
luck to run into one yet. I really think that someone puts a sign on
my back that says "kick my ***" every time I walk into a dealers.
Personally, growing up I had a uncle that was a car salesman
& I still remember my father & a couple on my other uncles
kicking the hell out of him at a family picnic, (I think my Mom
even got in a couple shots) but that was because he turned
out to be a wife beater as well as a car salesman but I guess I'm
getting a little off topic.
L8r - Jersey
#404
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
"cactuscowboy" <cactuscowboy@bresnan.net> did peck
> Sorry to hear of your bad buying experience with the black Jeep.
I like that "black Jeep" as in Black Sheep, gota see how I can fit
that into a name & Cowboy it sounds like your one of the lucky
ones & your able to make a career from something you enjoy.
I know there are good salesmen out there just hasn't been my
luck to run into one yet. I really think that someone puts a sign on
my back that says "kick my ***" every time I walk into a dealers.
Personally, growing up I had a uncle that was a car salesman
& I still remember my father & a couple on my other uncles
kicking the hell out of him at a family picnic, (I think my Mom
even got in a couple shots) but that was because he turned
out to be a wife beater as well as a car salesman but I guess I'm
getting a little off topic.
L8r - Jersey
#405
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
"cactuscowboy" <cactuscowboy@bresnan.net> did peck
> Sorry to hear of your bad buying experience with the black Jeep.
I like that "black Jeep" as in Black Sheep, gota see how I can fit
that into a name & Cowboy it sounds like your one of the lucky
ones & your able to make a career from something you enjoy.
I know there are good salesmen out there just hasn't been my
luck to run into one yet. I really think that someone puts a sign on
my back that says "kick my ***" every time I walk into a dealers.
Personally, growing up I had a uncle that was a car salesman
& I still remember my father & a couple on my other uncles
kicking the hell out of him at a family picnic, (I think my Mom
even got in a couple shots) but that was because he turned
out to be a wife beater as well as a car salesman but I guess I'm
getting a little off topic.
L8r - Jersey
#406
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
cactuscowboy wrote:
>
> Why characterize car salesman as "sleaze ball"? I sell cars. I'm just a
> normal guy making an honest living. NOTHING sleazy about it.
>
ROTFLMAO!!!!!
You Have to be kidding or you 'really' are a born car salesman to
believe that BS!!!
I have worked for car lots for years. I have met a 'lot' of sleazebags
that call themselves 'car salesmen'.
I worked at the job of sales very successfully for over a year and just
couldn't take the sleazebags I had to work with so I went back to
wrenching them.
I have never met a more depraved group of ******** than a room full of
'professional' car salesmen.
Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
>
> Why characterize car salesman as "sleaze ball"? I sell cars. I'm just a
> normal guy making an honest living. NOTHING sleazy about it.
>
ROTFLMAO!!!!!
You Have to be kidding or you 'really' are a born car salesman to
believe that BS!!!
I have worked for car lots for years. I have met a 'lot' of sleazebags
that call themselves 'car salesmen'.
I worked at the job of sales very successfully for over a year and just
couldn't take the sleazebags I had to work with so I went back to
wrenching them.
I have never met a more depraved group of ******** than a room full of
'professional' car salesmen.
Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
#407
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
cactuscowboy wrote:
>
> Why characterize car salesman as "sleaze ball"? I sell cars. I'm just a
> normal guy making an honest living. NOTHING sleazy about it.
>
ROTFLMAO!!!!!
You Have to be kidding or you 'really' are a born car salesman to
believe that BS!!!
I have worked for car lots for years. I have met a 'lot' of sleazebags
that call themselves 'car salesmen'.
I worked at the job of sales very successfully for over a year and just
couldn't take the sleazebags I had to work with so I went back to
wrenching them.
I have never met a more depraved group of ******** than a room full of
'professional' car salesmen.
Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
>
> Why characterize car salesman as "sleaze ball"? I sell cars. I'm just a
> normal guy making an honest living. NOTHING sleazy about it.
>
ROTFLMAO!!!!!
You Have to be kidding or you 'really' are a born car salesman to
believe that BS!!!
I have worked for car lots for years. I have met a 'lot' of sleazebags
that call themselves 'car salesmen'.
I worked at the job of sales very successfully for over a year and just
couldn't take the sleazebags I had to work with so I went back to
wrenching them.
I have never met a more depraved group of ******** than a room full of
'professional' car salesmen.
Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
#408
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
cactuscowboy wrote:
>
> Why characterize car salesman as "sleaze ball"? I sell cars. I'm just a
> normal guy making an honest living. NOTHING sleazy about it.
>
ROTFLMAO!!!!!
You Have to be kidding or you 'really' are a born car salesman to
believe that BS!!!
I have worked for car lots for years. I have met a 'lot' of sleazebags
that call themselves 'car salesmen'.
I worked at the job of sales very successfully for over a year and just
couldn't take the sleazebags I had to work with so I went back to
wrenching them.
I have never met a more depraved group of ******** than a room full of
'professional' car salesmen.
Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
>
> Why characterize car salesman as "sleaze ball"? I sell cars. I'm just a
> normal guy making an honest living. NOTHING sleazy about it.
>
ROTFLMAO!!!!!
You Have to be kidding or you 'really' are a born car salesman to
believe that BS!!!
I have worked for car lots for years. I have met a 'lot' of sleazebags
that call themselves 'car salesmen'.
I worked at the job of sales very successfully for over a year and just
couldn't take the sleazebags I had to work with so I went back to
wrenching them.
I have never met a more depraved group of ******** than a room full of
'professional' car salesmen.
Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
#409
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
cactuscowboy wrote:
>
> Why characterize car salesman as "sleaze ball"? I sell cars. I'm just a
> normal guy making an honest living. NOTHING sleazy about it.
>
ROTFLMAO!!!!!
You Have to be kidding or you 'really' are a born car salesman to
believe that BS!!!
I have worked for car lots for years. I have met a 'lot' of sleazebags
that call themselves 'car salesmen'.
I worked at the job of sales very successfully for over a year and just
couldn't take the sleazebags I had to work with so I went back to
wrenching them.
I have never met a more depraved group of ******** than a room full of
'professional' car salesmen.
Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
>
> Why characterize car salesman as "sleaze ball"? I sell cars. I'm just a
> normal guy making an honest living. NOTHING sleazy about it.
>
ROTFLMAO!!!!!
You Have to be kidding or you 'really' are a born car salesman to
believe that BS!!!
I have worked for car lots for years. I have met a 'lot' of sleazebags
that call themselves 'car salesmen'.
I worked at the job of sales very successfully for over a year and just
couldn't take the sleazebags I had to work with so I went back to
wrenching them.
I have never met a more depraved group of ******** than a room full of
'professional' car salesmen.
Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
#410
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
Some people just want to buy a car in a civilised manner without feeling
that they are in an Arab market place.
WTF should I practice my negotiating skills when I don't have to ?
You have a car, I have money - you want more than I pay, I walk without
further ado.
Do you 'negotiate' at the supermarket ?
Dave Milne, Scotland
'91 Grand Wagoneer, '99 TJ
"cactuscowboy" <cactuscowboy@bresnan.net> wrote in message
news:tOqdndJ45_iwPRzdRVn-vg@bresnan.com...
> It sounds like you prefer receiving a 'bottom dollar' price without
> negotiation, or as you put it, "playing head games" & "childish stunts".
If
> that's what you want, simply ask for it the next time you car shop. As a
> salesman, I'm perfectly happy to accomodate such demands. Keep in mind
that
> negotiation is a buying/selling skill and you're more likely to get a
better
> price by effectively negotiating versus demanding bottom dollar. Don't
view
> negotiating as confrontation, personal attacks, game playing, etc.....
> It's not.
>
> There is absolutely nothing wrong with any dealer asking full list price
and
> showing ACV on a trade. Don't ever take that as an insult. Some
customers
> (very few actually) will sign up and take delivery when asked for all the
> money. Guess what? Those customers are by far the happiest! They'll
tell
> friends and family about the great deal they got and send us referrals.
Did
> they really get a great deal? Yes, in their minds they did, and that's
all
> that really matters.
>
> In contrast, there are "ten percenters", the customers who negotiate
> relentlessly until we're discounting below invoice, going into holdback.
> (They actually will drive 300 miles to save $50 - I've seen it). I've
sold
> my share of ten percenters and they're usually the biggest complainers in
> the service and parts department. Some will bitterly complain to their
> friends and family about getting their "heads ripped off" and how all car
> dealers are "crooks". In many cases, we're talking about people who are
mad
> at world and unhappy in general.
>
> Buying vehicles is never a simple matter of getting the "best price".
There
> are many other factors such as supply and demand on a particular model,
how
> long the desired vehicle has been in the dealer's inventory, what the
> customer is trading in, customers with negative equity in a trade and/or
bad
> credit, the car store's sales philosophy and style, etc........
>
> My advice is to lighten up a bit the next time you buy. Having less of an
> adversarial attitude will do much to make car shopping more enjoyable.
Also
> consider that a true sales professional will try to control the sales
> process by following the basics: greeting, establish rapport, fact
> finding/assess needs, presentation/walk around, demo drive, write up, and
> delivery. Shortcutting that process is unfair to the customer and the car
> dealer. Plan to spend 45 minutes, or longer if you buy and the dealer
does
> a spot delivery. If 45 minutes is too much to ask of your "precious
time",
> plan to walk in and write a check for an advertised special when it
appears
> in the newspaper.
>
> Best regards,
> Dave Rose
> Cactus Cowboy
> Big Wonderful Wyoming
> '49 ****** Pickup (parts truck)
> '62 ****** Pickup 4WD 226
> '98 XJ Sport
> O|||||||O
>
>
>
> "L0nD0t.$t0we11" <"L0nD0t.$t0we11"@ComcastDot.Net> wrote in message
> news:du0gc.8345$aM4.20562@attbi_s53...
> > Roughly 4/15/04 21:51, cactuscowboy's monkeys randomly typed:
> >
> > > I sell Jeeps. Did you really get a "better deal" 170 miles away?
> Perhaps
> > > you didn't negotiate properly with your local dealer?
> >
> > Some dealers are just more interested in playing head games than
> > making money. I would drive 170 miles and pay *more* to make sure
> > this type never accidentally makes as much as a penny from me.
> >
> > On the other hand, a dealershipt that does not insist on playing
> > games or wasting my valuable time in "hang on, gotta go check with
> > the manager" childish stunts can make extra money... my time is
> > worth more than a few lousy dollars.
> >
> >
> > > Where I work, we
> > > don't lose deals over price to competing dealers, no matter where
> they're
> > > located.
> >
> > Note that I am not saying your dealership does this, but if I come
> > there and get one price, then drive 170 miles and get a far better
> > one, the odds of me wasting my valuable time coming back to you
> > to see if you'll match or beat it are zero and none. If you offer
> > the cheaper price only after I've found a better one, you have
> > already kissed the deal goodbye by playing games. You can add
> > an additional penalty factor if I've been getting my vehicle
> > serviced at your dealership for the past couple years and then
> > some salestype tries this on what would be presumed to be a
> > reasonably loyal customer. Granted before I go to the front of
> > a dealer I'll be very likely to ask the service writer which
> > salesman pisses him off the least.
> >
> >
> > > Was that factored into the alleged "better deal"?
> >
> > It ain't always money.
> > >
> > > I live in a small town in NW Wyoming. With very, very few exceptions,
I
> do
> > > all of my shopping locally. It's important to me that I support my
> friends
> > > and neighbors and the local economy. My car store supports our
> community,
> > > giving generously to non-profit organizations, sponsoring the county
> fair,
> > > 4H programs, etc...... In contrast, residents here who spend money
out
> of
> > > state (typically Billings, Montana) contribute absolutely NOTHING to
the
> > > local Wyoming economy.
> >
> > Yeah, I gotta agree there... a local dealer who treats folks right
> > is worth extra money in my book. However if that dealer offers to
> > beat an out of town offer only after I've wasted 300+ miles, they
> > tend to get removed from the "treats loyal customers right" category
> > in a hurry.
> >
> >
> >
> > --
> > Evolution is merely survival of the minimally adequate
> >
>
>
that they are in an Arab market place.
WTF should I practice my negotiating skills when I don't have to ?
You have a car, I have money - you want more than I pay, I walk without
further ado.
Do you 'negotiate' at the supermarket ?
Dave Milne, Scotland
'91 Grand Wagoneer, '99 TJ
"cactuscowboy" <cactuscowboy@bresnan.net> wrote in message
news:tOqdndJ45_iwPRzdRVn-vg@bresnan.com...
> It sounds like you prefer receiving a 'bottom dollar' price without
> negotiation, or as you put it, "playing head games" & "childish stunts".
If
> that's what you want, simply ask for it the next time you car shop. As a
> salesman, I'm perfectly happy to accomodate such demands. Keep in mind
that
> negotiation is a buying/selling skill and you're more likely to get a
better
> price by effectively negotiating versus demanding bottom dollar. Don't
view
> negotiating as confrontation, personal attacks, game playing, etc.....
> It's not.
>
> There is absolutely nothing wrong with any dealer asking full list price
and
> showing ACV on a trade. Don't ever take that as an insult. Some
customers
> (very few actually) will sign up and take delivery when asked for all the
> money. Guess what? Those customers are by far the happiest! They'll
tell
> friends and family about the great deal they got and send us referrals.
Did
> they really get a great deal? Yes, in their minds they did, and that's
all
> that really matters.
>
> In contrast, there are "ten percenters", the customers who negotiate
> relentlessly until we're discounting below invoice, going into holdback.
> (They actually will drive 300 miles to save $50 - I've seen it). I've
sold
> my share of ten percenters and they're usually the biggest complainers in
> the service and parts department. Some will bitterly complain to their
> friends and family about getting their "heads ripped off" and how all car
> dealers are "crooks". In many cases, we're talking about people who are
mad
> at world and unhappy in general.
>
> Buying vehicles is never a simple matter of getting the "best price".
There
> are many other factors such as supply and demand on a particular model,
how
> long the desired vehicle has been in the dealer's inventory, what the
> customer is trading in, customers with negative equity in a trade and/or
bad
> credit, the car store's sales philosophy and style, etc........
>
> My advice is to lighten up a bit the next time you buy. Having less of an
> adversarial attitude will do much to make car shopping more enjoyable.
Also
> consider that a true sales professional will try to control the sales
> process by following the basics: greeting, establish rapport, fact
> finding/assess needs, presentation/walk around, demo drive, write up, and
> delivery. Shortcutting that process is unfair to the customer and the car
> dealer. Plan to spend 45 minutes, or longer if you buy and the dealer
does
> a spot delivery. If 45 minutes is too much to ask of your "precious
time",
> plan to walk in and write a check for an advertised special when it
appears
> in the newspaper.
>
> Best regards,
> Dave Rose
> Cactus Cowboy
> Big Wonderful Wyoming
> '49 ****** Pickup (parts truck)
> '62 ****** Pickup 4WD 226
> '98 XJ Sport
> O|||||||O
>
>
>
> "L0nD0t.$t0we11" <"L0nD0t.$t0we11"@ComcastDot.Net> wrote in message
> news:du0gc.8345$aM4.20562@attbi_s53...
> > Roughly 4/15/04 21:51, cactuscowboy's monkeys randomly typed:
> >
> > > I sell Jeeps. Did you really get a "better deal" 170 miles away?
> Perhaps
> > > you didn't negotiate properly with your local dealer?
> >
> > Some dealers are just more interested in playing head games than
> > making money. I would drive 170 miles and pay *more* to make sure
> > this type never accidentally makes as much as a penny from me.
> >
> > On the other hand, a dealershipt that does not insist on playing
> > games or wasting my valuable time in "hang on, gotta go check with
> > the manager" childish stunts can make extra money... my time is
> > worth more than a few lousy dollars.
> >
> >
> > > Where I work, we
> > > don't lose deals over price to competing dealers, no matter where
> they're
> > > located.
> >
> > Note that I am not saying your dealership does this, but if I come
> > there and get one price, then drive 170 miles and get a far better
> > one, the odds of me wasting my valuable time coming back to you
> > to see if you'll match or beat it are zero and none. If you offer
> > the cheaper price only after I've found a better one, you have
> > already kissed the deal goodbye by playing games. You can add
> > an additional penalty factor if I've been getting my vehicle
> > serviced at your dealership for the past couple years and then
> > some salestype tries this on what would be presumed to be a
> > reasonably loyal customer. Granted before I go to the front of
> > a dealer I'll be very likely to ask the service writer which
> > salesman pisses him off the least.
> >
> >
> > > Was that factored into the alleged "better deal"?
> >
> > It ain't always money.
> > >
> > > I live in a small town in NW Wyoming. With very, very few exceptions,
I
> do
> > > all of my shopping locally. It's important to me that I support my
> friends
> > > and neighbors and the local economy. My car store supports our
> community,
> > > giving generously to non-profit organizations, sponsoring the county
> fair,
> > > 4H programs, etc...... In contrast, residents here who spend money
out
> of
> > > state (typically Billings, Montana) contribute absolutely NOTHING to
the
> > > local Wyoming economy.
> >
> > Yeah, I gotta agree there... a local dealer who treats folks right
> > is worth extra money in my book. However if that dealer offers to
> > beat an out of town offer only after I've wasted 300+ miles, they
> > tend to get removed from the "treats loyal customers right" category
> > in a hurry.
> >
> >
> >
> > --
> > Evolution is merely survival of the minimally adequate
> >
>
>