question on jeep dealer refusing service.
#371
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
"What the dealer makes" (dealer invoice minus holdback) can be determined
with a little research on the internet. The dealer needs to make a profit,
so negotiate with that in mind. If you have a trade-in, that's another
point of negotiation. If you're financing, rate can be negotiated. Like it
or not, you'll get your best deal by negotiating. Go in with a positive
attitude. It's not game-playing, confrontation and personal attacks. It's
business.
What does the manufacturer make? It doesn't really matter. The dealer
can't negotiate price with DC, so why worry about something you have no
control over?
Buying a car is an emotional experience. As best as you can, remain
emotionally detached and ready to walk away. It's kind of like playing
poker. There is a basis for negotiation.
Best regards,
Dave Rose
Cactus Cowboy
Big Wonderful Wyoming
'49 ****** Pickup (parts truck)
'62 ****** Pickup 4WD 226
'98 XJ Sport
O|||||||O
"Matt Osborn" <msosborn@spam_trap@attglobal.net> wrote in message
news:i0m880dom3v00f8hf04j1je3jcf9uqlpq8@4ax.com...
> On Mon, 19 Apr 2004 10:07:16 -0400, "cooper" <noone@home.com> wrote:
>
> >My negotiation skills suck. I don't think I _have_ to be skilled in
> >negotiating to spend thousands of my dollars at a dealership. I'm one of
> >those people that just can't seem to say what they need to say, or have
the
> >directness needed to be a 'negotiator'. I HATE trying to buy a new car,
and
> >it's why I passed on an 02 and bought my 94 YJ from a private sale.
>
> The biggest problem with negotiating is not knowing what to negotiate.
> How in the hell do we know what the dealer makes, what the
> manufacturer makes and what to negotiate.
>
> Negotiating for a car is having an emotional argument with yourself.
> How bad do you want the car? That's no basis for negotiation.
with a little research on the internet. The dealer needs to make a profit,
so negotiate with that in mind. If you have a trade-in, that's another
point of negotiation. If you're financing, rate can be negotiated. Like it
or not, you'll get your best deal by negotiating. Go in with a positive
attitude. It's not game-playing, confrontation and personal attacks. It's
business.
What does the manufacturer make? It doesn't really matter. The dealer
can't negotiate price with DC, so why worry about something you have no
control over?
Buying a car is an emotional experience. As best as you can, remain
emotionally detached and ready to walk away. It's kind of like playing
poker. There is a basis for negotiation.
Best regards,
Dave Rose
Cactus Cowboy
Big Wonderful Wyoming
'49 ****** Pickup (parts truck)
'62 ****** Pickup 4WD 226
'98 XJ Sport
O|||||||O
"Matt Osborn" <msosborn@spam_trap@attglobal.net> wrote in message
news:i0m880dom3v00f8hf04j1je3jcf9uqlpq8@4ax.com...
> On Mon, 19 Apr 2004 10:07:16 -0400, "cooper" <noone@home.com> wrote:
>
> >My negotiation skills suck. I don't think I _have_ to be skilled in
> >negotiating to spend thousands of my dollars at a dealership. I'm one of
> >those people that just can't seem to say what they need to say, or have
the
> >directness needed to be a 'negotiator'. I HATE trying to buy a new car,
and
> >it's why I passed on an 02 and bought my 94 YJ from a private sale.
>
> The biggest problem with negotiating is not knowing what to negotiate.
> How in the hell do we know what the dealer makes, what the
> manufacturer makes and what to negotiate.
>
> Negotiating for a car is having an emotional argument with yourself.
> How bad do you want the car? That's no basis for negotiation.
#372
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
"What the dealer makes" (dealer invoice minus holdback) can be determined
with a little research on the internet. The dealer needs to make a profit,
so negotiate with that in mind. If you have a trade-in, that's another
point of negotiation. If you're financing, rate can be negotiated. Like it
or not, you'll get your best deal by negotiating. Go in with a positive
attitude. It's not game-playing, confrontation and personal attacks. It's
business.
What does the manufacturer make? It doesn't really matter. The dealer
can't negotiate price with DC, so why worry about something you have no
control over?
Buying a car is an emotional experience. As best as you can, remain
emotionally detached and ready to walk away. It's kind of like playing
poker. There is a basis for negotiation.
Best regards,
Dave Rose
Cactus Cowboy
Big Wonderful Wyoming
'49 ****** Pickup (parts truck)
'62 ****** Pickup 4WD 226
'98 XJ Sport
O|||||||O
"Matt Osborn" <msosborn@spam_trap@attglobal.net> wrote in message
news:i0m880dom3v00f8hf04j1je3jcf9uqlpq8@4ax.com...
> On Mon, 19 Apr 2004 10:07:16 -0400, "cooper" <noone@home.com> wrote:
>
> >My negotiation skills suck. I don't think I _have_ to be skilled in
> >negotiating to spend thousands of my dollars at a dealership. I'm one of
> >those people that just can't seem to say what they need to say, or have
the
> >directness needed to be a 'negotiator'. I HATE trying to buy a new car,
and
> >it's why I passed on an 02 and bought my 94 YJ from a private sale.
>
> The biggest problem with negotiating is not knowing what to negotiate.
> How in the hell do we know what the dealer makes, what the
> manufacturer makes and what to negotiate.
>
> Negotiating for a car is having an emotional argument with yourself.
> How bad do you want the car? That's no basis for negotiation.
with a little research on the internet. The dealer needs to make a profit,
so negotiate with that in mind. If you have a trade-in, that's another
point of negotiation. If you're financing, rate can be negotiated. Like it
or not, you'll get your best deal by negotiating. Go in with a positive
attitude. It's not game-playing, confrontation and personal attacks. It's
business.
What does the manufacturer make? It doesn't really matter. The dealer
can't negotiate price with DC, so why worry about something you have no
control over?
Buying a car is an emotional experience. As best as you can, remain
emotionally detached and ready to walk away. It's kind of like playing
poker. There is a basis for negotiation.
Best regards,
Dave Rose
Cactus Cowboy
Big Wonderful Wyoming
'49 ****** Pickup (parts truck)
'62 ****** Pickup 4WD 226
'98 XJ Sport
O|||||||O
"Matt Osborn" <msosborn@spam_trap@attglobal.net> wrote in message
news:i0m880dom3v00f8hf04j1je3jcf9uqlpq8@4ax.com...
> On Mon, 19 Apr 2004 10:07:16 -0400, "cooper" <noone@home.com> wrote:
>
> >My negotiation skills suck. I don't think I _have_ to be skilled in
> >negotiating to spend thousands of my dollars at a dealership. I'm one of
> >those people that just can't seem to say what they need to say, or have
the
> >directness needed to be a 'negotiator'. I HATE trying to buy a new car,
and
> >it's why I passed on an 02 and bought my 94 YJ from a private sale.
>
> The biggest problem with negotiating is not knowing what to negotiate.
> How in the hell do we know what the dealer makes, what the
> manufacturer makes and what to negotiate.
>
> Negotiating for a car is having an emotional argument with yourself.
> How bad do you want the car? That's no basis for negotiation.
#373
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
"What the dealer makes" (dealer invoice minus holdback) can be determined
with a little research on the internet. The dealer needs to make a profit,
so negotiate with that in mind. If you have a trade-in, that's another
point of negotiation. If you're financing, rate can be negotiated. Like it
or not, you'll get your best deal by negotiating. Go in with a positive
attitude. It's not game-playing, confrontation and personal attacks. It's
business.
What does the manufacturer make? It doesn't really matter. The dealer
can't negotiate price with DC, so why worry about something you have no
control over?
Buying a car is an emotional experience. As best as you can, remain
emotionally detached and ready to walk away. It's kind of like playing
poker. There is a basis for negotiation.
Best regards,
Dave Rose
Cactus Cowboy
Big Wonderful Wyoming
'49 ****** Pickup (parts truck)
'62 ****** Pickup 4WD 226
'98 XJ Sport
O|||||||O
"Matt Osborn" <msosborn@spam_trap@attglobal.net> wrote in message
news:i0m880dom3v00f8hf04j1je3jcf9uqlpq8@4ax.com...
> On Mon, 19 Apr 2004 10:07:16 -0400, "cooper" <noone@home.com> wrote:
>
> >My negotiation skills suck. I don't think I _have_ to be skilled in
> >negotiating to spend thousands of my dollars at a dealership. I'm one of
> >those people that just can't seem to say what they need to say, or have
the
> >directness needed to be a 'negotiator'. I HATE trying to buy a new car,
and
> >it's why I passed on an 02 and bought my 94 YJ from a private sale.
>
> The biggest problem with negotiating is not knowing what to negotiate.
> How in the hell do we know what the dealer makes, what the
> manufacturer makes and what to negotiate.
>
> Negotiating for a car is having an emotional argument with yourself.
> How bad do you want the car? That's no basis for negotiation.
with a little research on the internet. The dealer needs to make a profit,
so negotiate with that in mind. If you have a trade-in, that's another
point of negotiation. If you're financing, rate can be negotiated. Like it
or not, you'll get your best deal by negotiating. Go in with a positive
attitude. It's not game-playing, confrontation and personal attacks. It's
business.
What does the manufacturer make? It doesn't really matter. The dealer
can't negotiate price with DC, so why worry about something you have no
control over?
Buying a car is an emotional experience. As best as you can, remain
emotionally detached and ready to walk away. It's kind of like playing
poker. There is a basis for negotiation.
Best regards,
Dave Rose
Cactus Cowboy
Big Wonderful Wyoming
'49 ****** Pickup (parts truck)
'62 ****** Pickup 4WD 226
'98 XJ Sport
O|||||||O
"Matt Osborn" <msosborn@spam_trap@attglobal.net> wrote in message
news:i0m880dom3v00f8hf04j1je3jcf9uqlpq8@4ax.com...
> On Mon, 19 Apr 2004 10:07:16 -0400, "cooper" <noone@home.com> wrote:
>
> >My negotiation skills suck. I don't think I _have_ to be skilled in
> >negotiating to spend thousands of my dollars at a dealership. I'm one of
> >those people that just can't seem to say what they need to say, or have
the
> >directness needed to be a 'negotiator'. I HATE trying to buy a new car,
and
> >it's why I passed on an 02 and bought my 94 YJ from a private sale.
>
> The biggest problem with negotiating is not knowing what to negotiate.
> How in the hell do we know what the dealer makes, what the
> manufacturer makes and what to negotiate.
>
> Negotiating for a car is having an emotional argument with yourself.
> How bad do you want the car? That's no basis for negotiation.
#374
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
Why characterize car salesman as "sleaze ball"? I sell cars. I'm just a
normal guy making an honest living. NOTHING sleazy about it.
Prior to selling cars, I bought plenty of vehicles from dealers. I NEVER had
a bad experience, nothing remotely akin to "root canal without Novocain".
You need to honestly examine YOUR attitude and why it's so poor regarding
car dealers. Is your Email address "IamHellbound" indicative of your life
view?
I've dealt with many satisfied customers. The customers who are super
defensive, hostile, confrontational, and difficult are usually carrying lots
of baggage and bad attitude when they walk in the door. For example:
*Deadbeats with horrible credit, couldn't finance a happy meal at McDonalds.
*Mad at the world - salesman a convenient target.
*Idiot at financing/buying cars - e.g. finance with zero down for 72 months,
drive 40,000 miles a year and try to trade in every 18 months...and
unwilling to accept personal responsibility for their negative equity in
their trade.
*Thinks that depreciation does not apply to their trade.
*Unfairly blames dealer for unchangeable market forces that dictate
depreciation/trade value
*Negotiating ploy - take ankle shot $5K below dealer's cost and storm out
muttering obscenities.
*Negotiating ploy - "The competing dealer quoted price $5K below yours"....
BIG FAT LIE.
*Trade-in with serious mechanical issues....hoping for a '2 minute quickie
appraisal' that won't catch the problems.
For every story you or anyone else can offer about a terrible experience
(real or imagined) you've had at a car store, I can counter with HUNDREDS of
real life CUSTOMER horror stories based on variations of the above examples.
In the 2 1/2 years I've been selling cars, I've been lied to by customers so
many times I've lost count. It's hard not to become totally cynical about
the general public.
What makes my job worth it? I've sold lots of cars to lots of great folks.
People who come in the store happy and excited about buying a car. People
without a hostile and defensive attitude.
What kind of experience do you want to have the next time you buy a car?
How will your personal attitude influence that experience?
Best regards,
Dave Rose
Cactus Cowboy
Big Wonderful Wyoming
'49 ****** Pickup (parts truck)
'62 ****** Pickup 4WD 226
'98 XJ Sport
O|||||||O
"Jersey" <IamHellbound@comcast.net> wrote in message
news:cZOdnXII3c_9CRjd4p2dnA@comcast.com...
> I don't believe I read through this whole post & didn't
> learn crap about negotiating a deal with a sleaze ball
> car sales man I just hate walking into a dealers, I think
> I'd rather have a root canal without Novocain but
> at least I sure feel a bunch better about top posting.
>
> L8r - Jersey
>
>
>
normal guy making an honest living. NOTHING sleazy about it.
Prior to selling cars, I bought plenty of vehicles from dealers. I NEVER had
a bad experience, nothing remotely akin to "root canal without Novocain".
You need to honestly examine YOUR attitude and why it's so poor regarding
car dealers. Is your Email address "IamHellbound" indicative of your life
view?
I've dealt with many satisfied customers. The customers who are super
defensive, hostile, confrontational, and difficult are usually carrying lots
of baggage and bad attitude when they walk in the door. For example:
*Deadbeats with horrible credit, couldn't finance a happy meal at McDonalds.
*Mad at the world - salesman a convenient target.
*Idiot at financing/buying cars - e.g. finance with zero down for 72 months,
drive 40,000 miles a year and try to trade in every 18 months...and
unwilling to accept personal responsibility for their negative equity in
their trade.
*Thinks that depreciation does not apply to their trade.
*Unfairly blames dealer for unchangeable market forces that dictate
depreciation/trade value
*Negotiating ploy - take ankle shot $5K below dealer's cost and storm out
muttering obscenities.
*Negotiating ploy - "The competing dealer quoted price $5K below yours"....
BIG FAT LIE.
*Trade-in with serious mechanical issues....hoping for a '2 minute quickie
appraisal' that won't catch the problems.
For every story you or anyone else can offer about a terrible experience
(real or imagined) you've had at a car store, I can counter with HUNDREDS of
real life CUSTOMER horror stories based on variations of the above examples.
In the 2 1/2 years I've been selling cars, I've been lied to by customers so
many times I've lost count. It's hard not to become totally cynical about
the general public.
What makes my job worth it? I've sold lots of cars to lots of great folks.
People who come in the store happy and excited about buying a car. People
without a hostile and defensive attitude.
What kind of experience do you want to have the next time you buy a car?
How will your personal attitude influence that experience?
Best regards,
Dave Rose
Cactus Cowboy
Big Wonderful Wyoming
'49 ****** Pickup (parts truck)
'62 ****** Pickup 4WD 226
'98 XJ Sport
O|||||||O
"Jersey" <IamHellbound@comcast.net> wrote in message
news:cZOdnXII3c_9CRjd4p2dnA@comcast.com...
> I don't believe I read through this whole post & didn't
> learn crap about negotiating a deal with a sleaze ball
> car sales man I just hate walking into a dealers, I think
> I'd rather have a root canal without Novocain but
> at least I sure feel a bunch better about top posting.
>
> L8r - Jersey
>
>
>
#375
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
Why characterize car salesman as "sleaze ball"? I sell cars. I'm just a
normal guy making an honest living. NOTHING sleazy about it.
Prior to selling cars, I bought plenty of vehicles from dealers. I NEVER had
a bad experience, nothing remotely akin to "root canal without Novocain".
You need to honestly examine YOUR attitude and why it's so poor regarding
car dealers. Is your Email address "IamHellbound" indicative of your life
view?
I've dealt with many satisfied customers. The customers who are super
defensive, hostile, confrontational, and difficult are usually carrying lots
of baggage and bad attitude when they walk in the door. For example:
*Deadbeats with horrible credit, couldn't finance a happy meal at McDonalds.
*Mad at the world - salesman a convenient target.
*Idiot at financing/buying cars - e.g. finance with zero down for 72 months,
drive 40,000 miles a year and try to trade in every 18 months...and
unwilling to accept personal responsibility for their negative equity in
their trade.
*Thinks that depreciation does not apply to their trade.
*Unfairly blames dealer for unchangeable market forces that dictate
depreciation/trade value
*Negotiating ploy - take ankle shot $5K below dealer's cost and storm out
muttering obscenities.
*Negotiating ploy - "The competing dealer quoted price $5K below yours"....
BIG FAT LIE.
*Trade-in with serious mechanical issues....hoping for a '2 minute quickie
appraisal' that won't catch the problems.
For every story you or anyone else can offer about a terrible experience
(real or imagined) you've had at a car store, I can counter with HUNDREDS of
real life CUSTOMER horror stories based on variations of the above examples.
In the 2 1/2 years I've been selling cars, I've been lied to by customers so
many times I've lost count. It's hard not to become totally cynical about
the general public.
What makes my job worth it? I've sold lots of cars to lots of great folks.
People who come in the store happy and excited about buying a car. People
without a hostile and defensive attitude.
What kind of experience do you want to have the next time you buy a car?
How will your personal attitude influence that experience?
Best regards,
Dave Rose
Cactus Cowboy
Big Wonderful Wyoming
'49 ****** Pickup (parts truck)
'62 ****** Pickup 4WD 226
'98 XJ Sport
O|||||||O
"Jersey" <IamHellbound@comcast.net> wrote in message
news:cZOdnXII3c_9CRjd4p2dnA@comcast.com...
> I don't believe I read through this whole post & didn't
> learn crap about negotiating a deal with a sleaze ball
> car sales man I just hate walking into a dealers, I think
> I'd rather have a root canal without Novocain but
> at least I sure feel a bunch better about top posting.
>
> L8r - Jersey
>
>
>
normal guy making an honest living. NOTHING sleazy about it.
Prior to selling cars, I bought plenty of vehicles from dealers. I NEVER had
a bad experience, nothing remotely akin to "root canal without Novocain".
You need to honestly examine YOUR attitude and why it's so poor regarding
car dealers. Is your Email address "IamHellbound" indicative of your life
view?
I've dealt with many satisfied customers. The customers who are super
defensive, hostile, confrontational, and difficult are usually carrying lots
of baggage and bad attitude when they walk in the door. For example:
*Deadbeats with horrible credit, couldn't finance a happy meal at McDonalds.
*Mad at the world - salesman a convenient target.
*Idiot at financing/buying cars - e.g. finance with zero down for 72 months,
drive 40,000 miles a year and try to trade in every 18 months...and
unwilling to accept personal responsibility for their negative equity in
their trade.
*Thinks that depreciation does not apply to their trade.
*Unfairly blames dealer for unchangeable market forces that dictate
depreciation/trade value
*Negotiating ploy - take ankle shot $5K below dealer's cost and storm out
muttering obscenities.
*Negotiating ploy - "The competing dealer quoted price $5K below yours"....
BIG FAT LIE.
*Trade-in with serious mechanical issues....hoping for a '2 minute quickie
appraisal' that won't catch the problems.
For every story you or anyone else can offer about a terrible experience
(real or imagined) you've had at a car store, I can counter with HUNDREDS of
real life CUSTOMER horror stories based on variations of the above examples.
In the 2 1/2 years I've been selling cars, I've been lied to by customers so
many times I've lost count. It's hard not to become totally cynical about
the general public.
What makes my job worth it? I've sold lots of cars to lots of great folks.
People who come in the store happy and excited about buying a car. People
without a hostile and defensive attitude.
What kind of experience do you want to have the next time you buy a car?
How will your personal attitude influence that experience?
Best regards,
Dave Rose
Cactus Cowboy
Big Wonderful Wyoming
'49 ****** Pickup (parts truck)
'62 ****** Pickup 4WD 226
'98 XJ Sport
O|||||||O
"Jersey" <IamHellbound@comcast.net> wrote in message
news:cZOdnXII3c_9CRjd4p2dnA@comcast.com...
> I don't believe I read through this whole post & didn't
> learn crap about negotiating a deal with a sleaze ball
> car sales man I just hate walking into a dealers, I think
> I'd rather have a root canal without Novocain but
> at least I sure feel a bunch better about top posting.
>
> L8r - Jersey
>
>
>
#376
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
Why characterize car salesman as "sleaze ball"? I sell cars. I'm just a
normal guy making an honest living. NOTHING sleazy about it.
Prior to selling cars, I bought plenty of vehicles from dealers. I NEVER had
a bad experience, nothing remotely akin to "root canal without Novocain".
You need to honestly examine YOUR attitude and why it's so poor regarding
car dealers. Is your Email address "IamHellbound" indicative of your life
view?
I've dealt with many satisfied customers. The customers who are super
defensive, hostile, confrontational, and difficult are usually carrying lots
of baggage and bad attitude when they walk in the door. For example:
*Deadbeats with horrible credit, couldn't finance a happy meal at McDonalds.
*Mad at the world - salesman a convenient target.
*Idiot at financing/buying cars - e.g. finance with zero down for 72 months,
drive 40,000 miles a year and try to trade in every 18 months...and
unwilling to accept personal responsibility for their negative equity in
their trade.
*Thinks that depreciation does not apply to their trade.
*Unfairly blames dealer for unchangeable market forces that dictate
depreciation/trade value
*Negotiating ploy - take ankle shot $5K below dealer's cost and storm out
muttering obscenities.
*Negotiating ploy - "The competing dealer quoted price $5K below yours"....
BIG FAT LIE.
*Trade-in with serious mechanical issues....hoping for a '2 minute quickie
appraisal' that won't catch the problems.
For every story you or anyone else can offer about a terrible experience
(real or imagined) you've had at a car store, I can counter with HUNDREDS of
real life CUSTOMER horror stories based on variations of the above examples.
In the 2 1/2 years I've been selling cars, I've been lied to by customers so
many times I've lost count. It's hard not to become totally cynical about
the general public.
What makes my job worth it? I've sold lots of cars to lots of great folks.
People who come in the store happy and excited about buying a car. People
without a hostile and defensive attitude.
What kind of experience do you want to have the next time you buy a car?
How will your personal attitude influence that experience?
Best regards,
Dave Rose
Cactus Cowboy
Big Wonderful Wyoming
'49 ****** Pickup (parts truck)
'62 ****** Pickup 4WD 226
'98 XJ Sport
O|||||||O
"Jersey" <IamHellbound@comcast.net> wrote in message
news:cZOdnXII3c_9CRjd4p2dnA@comcast.com...
> I don't believe I read through this whole post & didn't
> learn crap about negotiating a deal with a sleaze ball
> car sales man I just hate walking into a dealers, I think
> I'd rather have a root canal without Novocain but
> at least I sure feel a bunch better about top posting.
>
> L8r - Jersey
>
>
>
normal guy making an honest living. NOTHING sleazy about it.
Prior to selling cars, I bought plenty of vehicles from dealers. I NEVER had
a bad experience, nothing remotely akin to "root canal without Novocain".
You need to honestly examine YOUR attitude and why it's so poor regarding
car dealers. Is your Email address "IamHellbound" indicative of your life
view?
I've dealt with many satisfied customers. The customers who are super
defensive, hostile, confrontational, and difficult are usually carrying lots
of baggage and bad attitude when they walk in the door. For example:
*Deadbeats with horrible credit, couldn't finance a happy meal at McDonalds.
*Mad at the world - salesman a convenient target.
*Idiot at financing/buying cars - e.g. finance with zero down for 72 months,
drive 40,000 miles a year and try to trade in every 18 months...and
unwilling to accept personal responsibility for their negative equity in
their trade.
*Thinks that depreciation does not apply to their trade.
*Unfairly blames dealer for unchangeable market forces that dictate
depreciation/trade value
*Negotiating ploy - take ankle shot $5K below dealer's cost and storm out
muttering obscenities.
*Negotiating ploy - "The competing dealer quoted price $5K below yours"....
BIG FAT LIE.
*Trade-in with serious mechanical issues....hoping for a '2 minute quickie
appraisal' that won't catch the problems.
For every story you or anyone else can offer about a terrible experience
(real or imagined) you've had at a car store, I can counter with HUNDREDS of
real life CUSTOMER horror stories based on variations of the above examples.
In the 2 1/2 years I've been selling cars, I've been lied to by customers so
many times I've lost count. It's hard not to become totally cynical about
the general public.
What makes my job worth it? I've sold lots of cars to lots of great folks.
People who come in the store happy and excited about buying a car. People
without a hostile and defensive attitude.
What kind of experience do you want to have the next time you buy a car?
How will your personal attitude influence that experience?
Best regards,
Dave Rose
Cactus Cowboy
Big Wonderful Wyoming
'49 ****** Pickup (parts truck)
'62 ****** Pickup 4WD 226
'98 XJ Sport
O|||||||O
"Jersey" <IamHellbound@comcast.net> wrote in message
news:cZOdnXII3c_9CRjd4p2dnA@comcast.com...
> I don't believe I read through this whole post & didn't
> learn crap about negotiating a deal with a sleaze ball
> car sales man I just hate walking into a dealers, I think
> I'd rather have a root canal without Novocain but
> at least I sure feel a bunch better about top posting.
>
> L8r - Jersey
>
>
>
#377
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
Why characterize car salesman as "sleaze ball"? I sell cars. I'm just a
normal guy making an honest living. NOTHING sleazy about it.
Prior to selling cars, I bought plenty of vehicles from dealers. I NEVER had
a bad experience, nothing remotely akin to "root canal without Novocain".
You need to honestly examine YOUR attitude and why it's so poor regarding
car dealers. Is your Email address "IamHellbound" indicative of your life
view?
I've dealt with many satisfied customers. The customers who are super
defensive, hostile, confrontational, and difficult are usually carrying lots
of baggage and bad attitude when they walk in the door. For example:
*Deadbeats with horrible credit, couldn't finance a happy meal at McDonalds.
*Mad at the world - salesman a convenient target.
*Idiot at financing/buying cars - e.g. finance with zero down for 72 months,
drive 40,000 miles a year and try to trade in every 18 months...and
unwilling to accept personal responsibility for their negative equity in
their trade.
*Thinks that depreciation does not apply to their trade.
*Unfairly blames dealer for unchangeable market forces that dictate
depreciation/trade value
*Negotiating ploy - take ankle shot $5K below dealer's cost and storm out
muttering obscenities.
*Negotiating ploy - "The competing dealer quoted price $5K below yours"....
BIG FAT LIE.
*Trade-in with serious mechanical issues....hoping for a '2 minute quickie
appraisal' that won't catch the problems.
For every story you or anyone else can offer about a terrible experience
(real or imagined) you've had at a car store, I can counter with HUNDREDS of
real life CUSTOMER horror stories based on variations of the above examples.
In the 2 1/2 years I've been selling cars, I've been lied to by customers so
many times I've lost count. It's hard not to become totally cynical about
the general public.
What makes my job worth it? I've sold lots of cars to lots of great folks.
People who come in the store happy and excited about buying a car. People
without a hostile and defensive attitude.
What kind of experience do you want to have the next time you buy a car?
How will your personal attitude influence that experience?
Best regards,
Dave Rose
Cactus Cowboy
Big Wonderful Wyoming
'49 ****** Pickup (parts truck)
'62 ****** Pickup 4WD 226
'98 XJ Sport
O|||||||O
"Jersey" <IamHellbound@comcast.net> wrote in message
news:cZOdnXII3c_9CRjd4p2dnA@comcast.com...
> I don't believe I read through this whole post & didn't
> learn crap about negotiating a deal with a sleaze ball
> car sales man I just hate walking into a dealers, I think
> I'd rather have a root canal without Novocain but
> at least I sure feel a bunch better about top posting.
>
> L8r - Jersey
>
>
>
normal guy making an honest living. NOTHING sleazy about it.
Prior to selling cars, I bought plenty of vehicles from dealers. I NEVER had
a bad experience, nothing remotely akin to "root canal without Novocain".
You need to honestly examine YOUR attitude and why it's so poor regarding
car dealers. Is your Email address "IamHellbound" indicative of your life
view?
I've dealt with many satisfied customers. The customers who are super
defensive, hostile, confrontational, and difficult are usually carrying lots
of baggage and bad attitude when they walk in the door. For example:
*Deadbeats with horrible credit, couldn't finance a happy meal at McDonalds.
*Mad at the world - salesman a convenient target.
*Idiot at financing/buying cars - e.g. finance with zero down for 72 months,
drive 40,000 miles a year and try to trade in every 18 months...and
unwilling to accept personal responsibility for their negative equity in
their trade.
*Thinks that depreciation does not apply to their trade.
*Unfairly blames dealer for unchangeable market forces that dictate
depreciation/trade value
*Negotiating ploy - take ankle shot $5K below dealer's cost and storm out
muttering obscenities.
*Negotiating ploy - "The competing dealer quoted price $5K below yours"....
BIG FAT LIE.
*Trade-in with serious mechanical issues....hoping for a '2 minute quickie
appraisal' that won't catch the problems.
For every story you or anyone else can offer about a terrible experience
(real or imagined) you've had at a car store, I can counter with HUNDREDS of
real life CUSTOMER horror stories based on variations of the above examples.
In the 2 1/2 years I've been selling cars, I've been lied to by customers so
many times I've lost count. It's hard not to become totally cynical about
the general public.
What makes my job worth it? I've sold lots of cars to lots of great folks.
People who come in the store happy and excited about buying a car. People
without a hostile and defensive attitude.
What kind of experience do you want to have the next time you buy a car?
How will your personal attitude influence that experience?
Best regards,
Dave Rose
Cactus Cowboy
Big Wonderful Wyoming
'49 ****** Pickup (parts truck)
'62 ****** Pickup 4WD 226
'98 XJ Sport
O|||||||O
"Jersey" <IamHellbound@comcast.net> wrote in message
news:cZOdnXII3c_9CRjd4p2dnA@comcast.com...
> I don't believe I read through this whole post & didn't
> learn crap about negotiating a deal with a sleaze ball
> car sales man I just hate walking into a dealers, I think
> I'd rather have a root canal without Novocain but
> at least I sure feel a bunch better about top posting.
>
> L8r - Jersey
>
>
>
#378
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
On Tue, 20 Apr 2004 22:15:53 -0600, "cactuscowboy"
<cactuscowboy@bresnan.net> wrote:
>
>"RJ" <re_johnson@hotmail.com> wrote in message
>news:g45880la5mp78jnahd154d30ha9gkpnad7@4ax.com.. .
>> On Sun, 18 Apr 2004 22:10:03 -0600, "cactuscowboy"
>> <cactuscowboy@bresnan.net> wrote:
>>
>> >Correct. But it's not just the money.
>>
>> Do you enjoy taking extra money from elderly or naive people who are
>> not good negotiators or who believe you when you 'negotiate'?
>>
>
>If a customer pays top dollar, e.g. over retail book value, for a vehicle
>and is completely satisfied with the vehicle and the purchase, is that not a
>good deal?
Not if they could have had it for hundreds or thousands less if they
were less trusting.
>Would you consider that "taking extra money"?
Yes.
> I wouldn't, nor
>would the customer.
Wait until they find out what their hard-nosed neighbor paid.
>BTW, some of the toughest negotiators are the elderly
>customers I deal with.
And some of the easiest, too.
>I enjoy helping customers find the right vehicle for
>their needs. I enjoy coming to terms on a price that a customer is happy
>with, whether or not you or anyone else thinks they paid too much.
Including window sticker price?
>I offer no apologies for selling vehicles at a profit. We do not take
>unfair advantage of demented or retarded customers.
You would if you could get away with it.
> The dealership I work
>for employs 17 people at good wages, offers a valuable and needed service,
>and gives generously to the local community. We deserve to make a profit.
I'm practically weeping.
>Why is it that everyone bitches about the fear of 'paying too much for a
>car', but never about paying too much for groceries, the electric bill,
>medical expenses, etc....?
Because they know that they paid the same elecricity rates as
everybody else.
>Funny story - one of the worst grinders I ever
>sold a truck to was a local doctor, a guy with all the money to buy. He
>chopped us $250 into holdback, a deal that I was shocked to see our GM take.
Maybe the doctor bribed him to keep your commission down.
>Wonder how the good doctor would react to my negotiating the cost of his
>services. "Hey Doc, I'll counter-offer your $5,000 with $3,000 on that gall
>bladder operation"!
Many doctors give away part of their services as charity.
---
Bob
<cactuscowboy@bresnan.net> wrote:
>
>"RJ" <re_johnson@hotmail.com> wrote in message
>news:g45880la5mp78jnahd154d30ha9gkpnad7@4ax.com.. .
>> On Sun, 18 Apr 2004 22:10:03 -0600, "cactuscowboy"
>> <cactuscowboy@bresnan.net> wrote:
>>
>> >Correct. But it's not just the money.
>>
>> Do you enjoy taking extra money from elderly or naive people who are
>> not good negotiators or who believe you when you 'negotiate'?
>>
>
>If a customer pays top dollar, e.g. over retail book value, for a vehicle
>and is completely satisfied with the vehicle and the purchase, is that not a
>good deal?
Not if they could have had it for hundreds or thousands less if they
were less trusting.
>Would you consider that "taking extra money"?
Yes.
> I wouldn't, nor
>would the customer.
Wait until they find out what their hard-nosed neighbor paid.
>BTW, some of the toughest negotiators are the elderly
>customers I deal with.
And some of the easiest, too.
>I enjoy helping customers find the right vehicle for
>their needs. I enjoy coming to terms on a price that a customer is happy
>with, whether or not you or anyone else thinks they paid too much.
Including window sticker price?
>I offer no apologies for selling vehicles at a profit. We do not take
>unfair advantage of demented or retarded customers.
You would if you could get away with it.
> The dealership I work
>for employs 17 people at good wages, offers a valuable and needed service,
>and gives generously to the local community. We deserve to make a profit.
I'm practically weeping.
>Why is it that everyone bitches about the fear of 'paying too much for a
>car', but never about paying too much for groceries, the electric bill,
>medical expenses, etc....?
Because they know that they paid the same elecricity rates as
everybody else.
>Funny story - one of the worst grinders I ever
>sold a truck to was a local doctor, a guy with all the money to buy. He
>chopped us $250 into holdback, a deal that I was shocked to see our GM take.
Maybe the doctor bribed him to keep your commission down.
>Wonder how the good doctor would react to my negotiating the cost of his
>services. "Hey Doc, I'll counter-offer your $5,000 with $3,000 on that gall
>bladder operation"!
Many doctors give away part of their services as charity.
---
Bob
#379
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
On Tue, 20 Apr 2004 22:15:53 -0600, "cactuscowboy"
<cactuscowboy@bresnan.net> wrote:
>
>"RJ" <re_johnson@hotmail.com> wrote in message
>news:g45880la5mp78jnahd154d30ha9gkpnad7@4ax.com.. .
>> On Sun, 18 Apr 2004 22:10:03 -0600, "cactuscowboy"
>> <cactuscowboy@bresnan.net> wrote:
>>
>> >Correct. But it's not just the money.
>>
>> Do you enjoy taking extra money from elderly or naive people who are
>> not good negotiators or who believe you when you 'negotiate'?
>>
>
>If a customer pays top dollar, e.g. over retail book value, for a vehicle
>and is completely satisfied with the vehicle and the purchase, is that not a
>good deal?
Not if they could have had it for hundreds or thousands less if they
were less trusting.
>Would you consider that "taking extra money"?
Yes.
> I wouldn't, nor
>would the customer.
Wait until they find out what their hard-nosed neighbor paid.
>BTW, some of the toughest negotiators are the elderly
>customers I deal with.
And some of the easiest, too.
>I enjoy helping customers find the right vehicle for
>their needs. I enjoy coming to terms on a price that a customer is happy
>with, whether or not you or anyone else thinks they paid too much.
Including window sticker price?
>I offer no apologies for selling vehicles at a profit. We do not take
>unfair advantage of demented or retarded customers.
You would if you could get away with it.
> The dealership I work
>for employs 17 people at good wages, offers a valuable and needed service,
>and gives generously to the local community. We deserve to make a profit.
I'm practically weeping.
>Why is it that everyone bitches about the fear of 'paying too much for a
>car', but never about paying too much for groceries, the electric bill,
>medical expenses, etc....?
Because they know that they paid the same elecricity rates as
everybody else.
>Funny story - one of the worst grinders I ever
>sold a truck to was a local doctor, a guy with all the money to buy. He
>chopped us $250 into holdback, a deal that I was shocked to see our GM take.
Maybe the doctor bribed him to keep your commission down.
>Wonder how the good doctor would react to my negotiating the cost of his
>services. "Hey Doc, I'll counter-offer your $5,000 with $3,000 on that gall
>bladder operation"!
Many doctors give away part of their services as charity.
---
Bob
<cactuscowboy@bresnan.net> wrote:
>
>"RJ" <re_johnson@hotmail.com> wrote in message
>news:g45880la5mp78jnahd154d30ha9gkpnad7@4ax.com.. .
>> On Sun, 18 Apr 2004 22:10:03 -0600, "cactuscowboy"
>> <cactuscowboy@bresnan.net> wrote:
>>
>> >Correct. But it's not just the money.
>>
>> Do you enjoy taking extra money from elderly or naive people who are
>> not good negotiators or who believe you when you 'negotiate'?
>>
>
>If a customer pays top dollar, e.g. over retail book value, for a vehicle
>and is completely satisfied with the vehicle and the purchase, is that not a
>good deal?
Not if they could have had it for hundreds or thousands less if they
were less trusting.
>Would you consider that "taking extra money"?
Yes.
> I wouldn't, nor
>would the customer.
Wait until they find out what their hard-nosed neighbor paid.
>BTW, some of the toughest negotiators are the elderly
>customers I deal with.
And some of the easiest, too.
>I enjoy helping customers find the right vehicle for
>their needs. I enjoy coming to terms on a price that a customer is happy
>with, whether or not you or anyone else thinks they paid too much.
Including window sticker price?
>I offer no apologies for selling vehicles at a profit. We do not take
>unfair advantage of demented or retarded customers.
You would if you could get away with it.
> The dealership I work
>for employs 17 people at good wages, offers a valuable and needed service,
>and gives generously to the local community. We deserve to make a profit.
I'm practically weeping.
>Why is it that everyone bitches about the fear of 'paying too much for a
>car', but never about paying too much for groceries, the electric bill,
>medical expenses, etc....?
Because they know that they paid the same elecricity rates as
everybody else.
>Funny story - one of the worst grinders I ever
>sold a truck to was a local doctor, a guy with all the money to buy. He
>chopped us $250 into holdback, a deal that I was shocked to see our GM take.
Maybe the doctor bribed him to keep your commission down.
>Wonder how the good doctor would react to my negotiating the cost of his
>services. "Hey Doc, I'll counter-offer your $5,000 with $3,000 on that gall
>bladder operation"!
Many doctors give away part of their services as charity.
---
Bob
#380
Guest
Posts: n/a
Re: question on jeep dealer refusing service.
On Tue, 20 Apr 2004 22:15:53 -0600, "cactuscowboy"
<cactuscowboy@bresnan.net> wrote:
>
>"RJ" <re_johnson@hotmail.com> wrote in message
>news:g45880la5mp78jnahd154d30ha9gkpnad7@4ax.com.. .
>> On Sun, 18 Apr 2004 22:10:03 -0600, "cactuscowboy"
>> <cactuscowboy@bresnan.net> wrote:
>>
>> >Correct. But it's not just the money.
>>
>> Do you enjoy taking extra money from elderly or naive people who are
>> not good negotiators or who believe you when you 'negotiate'?
>>
>
>If a customer pays top dollar, e.g. over retail book value, for a vehicle
>and is completely satisfied with the vehicle and the purchase, is that not a
>good deal?
Not if they could have had it for hundreds or thousands less if they
were less trusting.
>Would you consider that "taking extra money"?
Yes.
> I wouldn't, nor
>would the customer.
Wait until they find out what their hard-nosed neighbor paid.
>BTW, some of the toughest negotiators are the elderly
>customers I deal with.
And some of the easiest, too.
>I enjoy helping customers find the right vehicle for
>their needs. I enjoy coming to terms on a price that a customer is happy
>with, whether or not you or anyone else thinks they paid too much.
Including window sticker price?
>I offer no apologies for selling vehicles at a profit. We do not take
>unfair advantage of demented or retarded customers.
You would if you could get away with it.
> The dealership I work
>for employs 17 people at good wages, offers a valuable and needed service,
>and gives generously to the local community. We deserve to make a profit.
I'm practically weeping.
>Why is it that everyone bitches about the fear of 'paying too much for a
>car', but never about paying too much for groceries, the electric bill,
>medical expenses, etc....?
Because they know that they paid the same elecricity rates as
everybody else.
>Funny story - one of the worst grinders I ever
>sold a truck to was a local doctor, a guy with all the money to buy. He
>chopped us $250 into holdback, a deal that I was shocked to see our GM take.
Maybe the doctor bribed him to keep your commission down.
>Wonder how the good doctor would react to my negotiating the cost of his
>services. "Hey Doc, I'll counter-offer your $5,000 with $3,000 on that gall
>bladder operation"!
Many doctors give away part of their services as charity.
---
Bob
<cactuscowboy@bresnan.net> wrote:
>
>"RJ" <re_johnson@hotmail.com> wrote in message
>news:g45880la5mp78jnahd154d30ha9gkpnad7@4ax.com.. .
>> On Sun, 18 Apr 2004 22:10:03 -0600, "cactuscowboy"
>> <cactuscowboy@bresnan.net> wrote:
>>
>> >Correct. But it's not just the money.
>>
>> Do you enjoy taking extra money from elderly or naive people who are
>> not good negotiators or who believe you when you 'negotiate'?
>>
>
>If a customer pays top dollar, e.g. over retail book value, for a vehicle
>and is completely satisfied with the vehicle and the purchase, is that not a
>good deal?
Not if they could have had it for hundreds or thousands less if they
were less trusting.
>Would you consider that "taking extra money"?
Yes.
> I wouldn't, nor
>would the customer.
Wait until they find out what their hard-nosed neighbor paid.
>BTW, some of the toughest negotiators are the elderly
>customers I deal with.
And some of the easiest, too.
>I enjoy helping customers find the right vehicle for
>their needs. I enjoy coming to terms on a price that a customer is happy
>with, whether or not you or anyone else thinks they paid too much.
Including window sticker price?
>I offer no apologies for selling vehicles at a profit. We do not take
>unfair advantage of demented or retarded customers.
You would if you could get away with it.
> The dealership I work
>for employs 17 people at good wages, offers a valuable and needed service,
>and gives generously to the local community. We deserve to make a profit.
I'm practically weeping.
>Why is it that everyone bitches about the fear of 'paying too much for a
>car', but never about paying too much for groceries, the electric bill,
>medical expenses, etc....?
Because they know that they paid the same elecricity rates as
everybody else.
>Funny story - one of the worst grinders I ever
>sold a truck to was a local doctor, a guy with all the money to buy. He
>chopped us $250 into holdback, a deal that I was shocked to see our GM take.
Maybe the doctor bribed him to keep your commission down.
>Wonder how the good doctor would react to my negotiating the cost of his
>services. "Hey Doc, I'll counter-offer your $5,000 with $3,000 on that gall
>bladder operation"!
Many doctors give away part of their services as charity.
---
Bob