Re: question on jeep dealer refusing service.
 

DITTO !!!

> That may work in NW Wyoming, but in the real world, it's a global
> economy. I find it kind of interesting that you base all of your
> business decisions on proximity. Most people factor in other things to
> the equation. People deal with people thousands of miles away these days.
>
> While I agree 170 miles is a long way to go for an oil change, it is
> becoming more and more common to make large purchases/sales at a great
> distance. I've got about a dozen Jeep dealerships where I live,
> obviously Rick doesn't. The inexcusable attitude of the dealership near
> him is probably the exact reason his purchase wasn't made there.
> Obviously, they pride themselves in being the only game in town, and
> lost the vehicle sale because of it. Those type businesses are a dying
> breed, and not soon enough.
>
>

Re: question on jeep dealer refusing service.
 

> but I doubt the Red Carpet
> will be extended to you in this situation. Understandable IMO.

I would expect 99% the same, quality treatment from a dealership I chose to
service my Jeep whether I bought it there or not. Same personal treatment,
same loaner car..same everything. About the only thing I could see
happening any differently might be coupons sent or maybe a car wash as a way
of saying thank you for that extra 1% difference, "for purchasing from
us"... neither of which would sway me in to paying an extra $2 to 4 grand
for a vehicle. "so what, I don't get red carpet treatment. I still saved
$4k"

dave

Re: question on jeep dealer refusing service.
 

> but I doubt the Red Carpet
> will be extended to you in this situation. Understandable IMO.

I would expect 99% the same, quality treatment from a dealership I chose to
service my Jeep whether I bought it there or not. Same personal treatment,
same loaner car..same everything. About the only thing I could see
happening any differently might be coupons sent or maybe a car wash as a way
of saying thank you for that extra 1% difference, "for purchasing from
us"... neither of which would sway me in to paying an extra $2 to 4 grand
for a vehicle. "so what, I don't get red carpet treatment. I still saved
$4k"

dave

Re: question on jeep dealer refusing service.
 

> but I doubt the Red Carpet
> will be extended to you in this situation. Understandable IMO.

I would expect 99% the same, quality treatment from a dealership I chose to
service my Jeep whether I bought it there or not. Same personal treatment,
same loaner car..same everything. About the only thing I could see
happening any differently might be coupons sent or maybe a car wash as a way
of saying thank you for that extra 1% difference, "for purchasing from
us"... neither of which would sway me in to paying an extra $2 to 4 grand
for a vehicle. "so what, I don't get red carpet treatment. I still saved
$4k"

dave

Re: question on jeep dealer refusing service.
 

> but I doubt the Red Carpet
> will be extended to you in this situation. Understandable IMO.

I would expect 99% the same, quality treatment from a dealership I chose to
service my Jeep whether I bought it there or not. Same personal treatment,
same loaner car..same everything. About the only thing I could see
happening any differently might be coupons sent or maybe a car wash as a way
of saying thank you for that extra 1% difference, "for purchasing from
us"... neither of which would sway me in to paying an extra $2 to 4 grand
for a vehicle. "so what, I don't get red carpet treatment. I still saved
$4k"

dave

Re: question on jeep dealer refusing service.
 

On 16 Apr 2004 15:14:41 GMT, Del Rawlins
<del@_kills_spammers_rawlinsbrothers.org> wrote:

>In <jh3v701u5dpaitk33q7vh152vbagkfn4b3@4ax.com> David C. Moller wrote:
>> On 16 Apr 2004 06:13:09 GMT, Del Rawlins
>> <del@_kills_spammers_rawlinsbrothers.org> wrote:
>>
>>>In <fhru701dh0r8j25f7ugps64usqnol163c3@4ax.com> David C. Moller wrote:
>>>> Ummmmm the difference was less than $100, yet you would have done so
>>>> if this guy wasn't way off? What am I missing here? Less than $100
>>>> is 'way off'? I agree, $100 is $100, and can buy a lot of things,
>>>> but you're talking about a substantial purchase here.
>>>
>>>He said the sticker price was only $100 different, not the actual
>>>negotiated selling price.
>>
>> So the sticker price was inflated? Usually the sticker price declines
>> in my experience. What he said was:
>>
>> "He had the EXACT same car on the lot, with the only difference
>> being the destination charge on the sticker. The difference was less
>> than $100."
>>
>> You mean to tell me that the sticker price was less than $100
>> difference, and the negotiated price was higher than that? Somehow I
>> don't think so hehehe.
>
>Where in my post did I say that the negotiated price was higher than the
>sticker price? You asked what you were missing there, but obviously the
>problem is worse than I initially believed.
>
>----------------------------------------------------
>Del Rawlins- del@_kills_spammers_rawlinsbrothers.org
>Remove _kills_spammers_ to reply via email.
>Unofficial Bearhawk FAQ website:
>http://www.rawlinsbrothers.org/bhfaq/

He explained it to me, I finally got it. ;)

Dave

Re: question on jeep dealer refusing service.
 

On 16 Apr 2004 15:14:41 GMT, Del Rawlins
<del@_kills_spammers_rawlinsbrothers.org> wrote:

>In <jh3v701u5dpaitk33q7vh152vbagkfn4b3@4ax.com> David C. Moller wrote:
>> On 16 Apr 2004 06:13:09 GMT, Del Rawlins
>> <del@_kills_spammers_rawlinsbrothers.org> wrote:
>>
>>>In <fhru701dh0r8j25f7ugps64usqnol163c3@4ax.com> David C. Moller wrote:
>>>> Ummmmm the difference was less than $100, yet you would have done so
>>>> if this guy wasn't way off? What am I missing here? Less than $100
>>>> is 'way off'? I agree, $100 is $100, and can buy a lot of things,
>>>> but you're talking about a substantial purchase here.
>>>
>>>He said the sticker price was only $100 different, not the actual
>>>negotiated selling price.
>>
>> So the sticker price was inflated? Usually the sticker price declines
>> in my experience. What he said was:
>>
>> "He had the EXACT same car on the lot, with the only difference
>> being the destination charge on the sticker. The difference was less
>> than $100."
>>
>> You mean to tell me that the sticker price was less than $100
>> difference, and the negotiated price was higher than that? Somehow I
>> don't think so hehehe.
>
>Where in my post did I say that the negotiated price was higher than the
>sticker price? You asked what you were missing there, but obviously the
>problem is worse than I initially believed.
>
>----------------------------------------------------
>Del Rawlins- del@_kills_spammers_rawlinsbrothers.org
>Remove _kills_spammers_ to reply via email.
>Unofficial Bearhawk FAQ website:
>http://www.rawlinsbrothers.org/bhfaq/

He explained it to me, I finally got it. ;)

Dave

Re: question on jeep dealer refusing service.
 

On 16 Apr 2004 15:14:41 GMT, Del Rawlins
<del@_kills_spammers_rawlinsbrothers.org> wrote:

>In <jh3v701u5dpaitk33q7vh152vbagkfn4b3@4ax.com> David C. Moller wrote:
>> On 16 Apr 2004 06:13:09 GMT, Del Rawlins
>> <del@_kills_spammers_rawlinsbrothers.org> wrote:
>>
>>>In <fhru701dh0r8j25f7ugps64usqnol163c3@4ax.com> David C. Moller wrote:
>>>> Ummmmm the difference was less than $100, yet you would have done so
>>>> if this guy wasn't way off? What am I missing here? Less than $100
>>>> is 'way off'? I agree, $100 is $100, and can buy a lot of things,
>>>> but you're talking about a substantial purchase here.
>>>
>>>He said the sticker price was only $100 different, not the actual
>>>negotiated selling price.
>>
>> So the sticker price was inflated? Usually the sticker price declines
>> in my experience. What he said was:
>>
>> "He had the EXACT same car on the lot, with the only difference
>> being the destination charge on the sticker. The difference was less
>> than $100."
>>
>> You mean to tell me that the sticker price was less than $100
>> difference, and the negotiated price was higher than that? Somehow I
>> don't think so hehehe.
>
>Where in my post did I say that the negotiated price was higher than the
>sticker price? You asked what you were missing there, but obviously the
>problem is worse than I initially believed.
>
>----------------------------------------------------
>Del Rawlins- del@_kills_spammers_rawlinsbrothers.org
>Remove _kills_spammers_ to reply via email.
>Unofficial Bearhawk FAQ website:
>http://www.rawlinsbrothers.org/bhfaq/

He explained it to me, I finally got it. ;)

Dave

Re: question on jeep dealer refusing service.
 

On 16 Apr 2004 15:14:41 GMT, Del Rawlins
<del@_kills_spammers_rawlinsbrothers.org> wrote:

>In <jh3v701u5dpaitk33q7vh152vbagkfn4b3@4ax.com> David C. Moller wrote:
>> On 16 Apr 2004 06:13:09 GMT, Del Rawlins
>> <del@_kills_spammers_rawlinsbrothers.org> wrote:
>>
>>>In <fhru701dh0r8j25f7ugps64usqnol163c3@4ax.com> David C. Moller wrote:
>>>> Ummmmm the difference was less than $100, yet you would have done so
>>>> if this guy wasn't way off? What am I missing here? Less than $100
>>>> is 'way off'? I agree, $100 is $100, and can buy a lot of things,
>>>> but you're talking about a substantial purchase here.
>>>
>>>He said the sticker price was only $100 different, not the actual
>>>negotiated selling price.
>>
>> So the sticker price was inflated? Usually the sticker price declines
>> in my experience. What he said was:
>>
>> "He had the EXACT same car on the lot, with the only difference
>> being the destination charge on the sticker. The difference was less
>> than $100."
>>
>> You mean to tell me that the sticker price was less than $100
>> difference, and the negotiated price was higher than that? Somehow I
>> don't think so hehehe.
>
>Where in my post did I say that the negotiated price was higher than the
>sticker price? You asked what you were missing there, but obviously the
>problem is worse than I initially believed.
>
>----------------------------------------------------
>Del Rawlins- del@_kills_spammers_rawlinsbrothers.org
>Remove _kills_spammers_ to reply via email.
>Unofficial Bearhawk FAQ website:
>http://www.rawlinsbrothers.org/bhfaq/

He explained it to me, I finally got it. ;)

Dave

Re: question on jeep dealer refusing service.
 

Roughly 4/15/04 21:51, cactuscowboy's monkeys randomly typed:

> I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
> you didn't negotiate properly with your local dealer?

Some dealers are just more interested in playing head games than
making money. I would drive 170 miles and pay *more* to make sure
this type never accidentally makes as much as a penny from me.

On the other hand, a dealershipt that does not insist on playing
games or wasting my valuable time in "hang on, gotta go check with
the manager" childish stunts can make extra money... my time is
worth more than a few lousy dollars.


> Where I work, we
> don't lose deals over price to competing dealers, no matter where they're
> located.

Note that I am not saying your dealership does this, but if I come
there and get one price, then drive 170 miles and get a far better
one, the odds of me wasting my valuable time coming back to you
to see if you'll match or beat it are zero and none. If you offer
the cheaper price only after I've found a better one, you have
already kissed the deal goodbye by playing games. You can add
an additional penalty factor if I've been getting my vehicle
serviced at your dealership for the past couple years and then
some salestype tries this on what would be presumed to be a
reasonably loyal customer. Granted before I go to the front of
a dealer I'll be very likely to ask the service writer which
salesman pisses him off the least.


> Was that factored into the alleged "better deal"?

It ain't always money.
>
> I live in a small town in NW Wyoming. With very, very few exceptions, I do
> all of my shopping locally. It's important to me that I support my friends
> and neighbors and the local economy. My car store supports our community,
> giving generously to non-profit organizations, sponsoring the county fair,
> 4H programs, etc...... In contrast, residents here who spend money out of
> state (typically Billings, Montana) contribute absolutely NOTHING to the
> local Wyoming economy.

Yeah, I gotta agree there... a local dealer who treats folks right
is worth extra money in my book. However if that dealer offers to
beat an out of town offer only after I've wasted 300+ miles, they
tend to get removed from the "treats loyal customers right" category
in a hurry.



--
Evolution is merely survival of the minimally adequate