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question on jeep dealer refusing service.
I recently purchased a new jeep wrangler from a dealership 170 miles from my
home. ( a better deal than the local dealer.) I have been having a problem with a noise coming from underneath the jeep when I make a sharp turn. I talked to the local dealership (I can't get it in until the 20th) and he said if it's a "prep" problem, meaning something that the other dealership failed to do then it has to go back to them to get fixed? That sure doesn't make any sense to me. Shouldn't any service be accomplished by any jeep dealership? This may turn out to be nothing major, but if anyone has any comments they are welcome. Rick |
Re: question on jeep dealer refusing service.
Your local dealership is trying to blow you off. You don't really want them
working on it anyway, do you? Ultimately, it works like this: everything a dealership does is warranted at other dealerships nationwide. They are obligated to warranty the repair, regardless. They just don't feel like it, and this is their way of letting you know that. If you had a 97 TJ with brakes grinding or a rear axle noise, I am sure they would have you in tomorrow. Jerry "Rick Dowling" <elaphe@knology.net> wrote in message news:107uj3altla9c38@corp.supernews.com... > I recently purchased a new jeep wrangler from a dealership 170 miles from my > home. ( a better deal than the local dealer.) I have been having a problem > with a noise coming from underneath the jeep when I make a sharp turn. I > talked to the local dealership (I can't get it in until the 20th) and he > said if it's a "prep" problem, meaning something that the other dealership > failed to do then it has to go back to them to get fixed? That sure doesn't > make any sense to me. Shouldn't any service be accomplished by any jeep > dealership? This may turn out to be nothing major, but if anyone has any > comments they are welcome. > > Rick > > |
Re: question on jeep dealer refusing service.
Your local dealership is trying to blow you off. You don't really want them
working on it anyway, do you? Ultimately, it works like this: everything a dealership does is warranted at other dealerships nationwide. They are obligated to warranty the repair, regardless. They just don't feel like it, and this is their way of letting you know that. If you had a 97 TJ with brakes grinding or a rear axle noise, I am sure they would have you in tomorrow. Jerry "Rick Dowling" <elaphe@knology.net> wrote in message news:107uj3altla9c38@corp.supernews.com... > I recently purchased a new jeep wrangler from a dealership 170 miles from my > home. ( a better deal than the local dealer.) I have been having a problem > with a noise coming from underneath the jeep when I make a sharp turn. I > talked to the local dealership (I can't get it in until the 20th) and he > said if it's a "prep" problem, meaning something that the other dealership > failed to do then it has to go back to them to get fixed? That sure doesn't > make any sense to me. Shouldn't any service be accomplished by any jeep > dealership? This may turn out to be nothing major, but if anyone has any > comments they are welcome. > > Rick > > |
Re: question on jeep dealer refusing service.
Your local dealership is trying to blow you off. You don't really want them
working on it anyway, do you? Ultimately, it works like this: everything a dealership does is warranted at other dealerships nationwide. They are obligated to warranty the repair, regardless. They just don't feel like it, and this is their way of letting you know that. If you had a 97 TJ with brakes grinding or a rear axle noise, I am sure they would have you in tomorrow. Jerry "Rick Dowling" <elaphe@knology.net> wrote in message news:107uj3altla9c38@corp.supernews.com... > I recently purchased a new jeep wrangler from a dealership 170 miles from my > home. ( a better deal than the local dealer.) I have been having a problem > with a noise coming from underneath the jeep when I make a sharp turn. I > talked to the local dealership (I can't get it in until the 20th) and he > said if it's a "prep" problem, meaning something that the other dealership > failed to do then it has to go back to them to get fixed? That sure doesn't > make any sense to me. Shouldn't any service be accomplished by any jeep > dealership? This may turn out to be nothing major, but if anyone has any > comments they are welcome. > > Rick > > |
Re: question on jeep dealer refusing service.
Your local dealership is trying to blow you off. You don't really want them
working on it anyway, do you? Ultimately, it works like this: everything a dealership does is warranted at other dealerships nationwide. They are obligated to warranty the repair, regardless. They just don't feel like it, and this is their way of letting you know that. If you had a 97 TJ with brakes grinding or a rear axle noise, I am sure they would have you in tomorrow. Jerry "Rick Dowling" <elaphe@knology.net> wrote in message news:107uj3altla9c38@corp.supernews.com... > I recently purchased a new jeep wrangler from a dealership 170 miles from my > home. ( a better deal than the local dealer.) I have been having a problem > with a noise coming from underneath the jeep when I make a sharp turn. I > talked to the local dealership (I can't get it in until the 20th) and he > said if it's a "prep" problem, meaning something that the other dealership > failed to do then it has to go back to them to get fixed? That sure doesn't > make any sense to me. Shouldn't any service be accomplished by any jeep > dealership? This may turn out to be nothing major, but if anyone has any > comments they are welcome. > > Rick > > |
Re: question on jeep dealer refusing service.
I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
you didn't negotiate properly with your local dealer? Where I work, we don't lose deals over price to competing dealers, no matter where they're located. By the way, what kind of expenses did you incur to travel 170 miles to take delivery of your new jeep? Time off work, gasoline costs, restaurant meals, motel room perhaps? Was that factored into the alleged "better deal"? I live in a small town in NW Wyoming. With very, very few exceptions, I do all of my shopping locally. It's important to me that I support my friends and neighbors and the local economy. My car store supports our community, giving generously to non-profit organizations, sponsoring the county fair, 4H programs, etc...... In contrast, residents here who spend money out of state (typically Billings, Montana) contribute absolutely NOTHING to the local Wyoming economy. What's my store's attitude when customers who've bought elsewhere (usually without ever giving us a chance to earn their business) come in for warranty work? We take care of our loyal (bought local) customers first. Our loyal customers get the red carpet treatment. They're scheduled right away, if possible. Loaner cars are available to them at no charge. A shuttle van will quickly get them to work or back home. We'll often perform a courtesy wash and vac at no charge. The 'bought elsewhere' customers are second priority. Your local dealership is NOT REFUSING to service your Jeep, as your subject header suggests. No doubt they've scheduled you out to the 20th because they're more concerned with taking care of preferred customers who've bought from them. That's only fair, isn't it? If you don't the situation, take time off work, and drive 170 miles to where you bought the Jeep for service. As you lose income from missing work, burn more gas, and possibly pay for a motel room, think long and hard about the faulty logic of "better deals" far from home. Maybe you should reconsider the value of buying local and supporting your friends and neighbors. After all, the job you save by doing so may be your own. Best of luck with the noise problem. I hope it's nothing serious and it's resolved to your satisfaction. Best regards, Dave Rose Cactus Cowboy Big Wonderful Wyoming '49 Willys Pickup (parts truck) '62 Willys Pickup 4WD 226 '98 XJ Sport O|||||||O "Rick Dowling" <elaphe@knology.net> wrote in message news:107uj3altla9c38@corp.supernews.com... > I recently purchased a new jeep wrangler from a dealership 170 miles from my > home. ( a better deal than the local dealer.) I have been having a problem > with a noise coming from underneath the jeep when I make a sharp turn. I > talked to the local dealership (I can't get it in until the 20th) and he > said if it's a "prep" problem, meaning something that the other dealership > failed to do then it has to go back to them to get fixed? That sure doesn't > make any sense to me. Shouldn't any service be accomplished by any jeep > dealership? This may turn out to be nothing major, but if anyone has any > comments they are welcome. > > Rick > > |
Re: question on jeep dealer refusing service.
I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
you didn't negotiate properly with your local dealer? Where I work, we don't lose deals over price to competing dealers, no matter where they're located. By the way, what kind of expenses did you incur to travel 170 miles to take delivery of your new jeep? Time off work, gasoline costs, restaurant meals, motel room perhaps? Was that factored into the alleged "better deal"? I live in a small town in NW Wyoming. With very, very few exceptions, I do all of my shopping locally. It's important to me that I support my friends and neighbors and the local economy. My car store supports our community, giving generously to non-profit organizations, sponsoring the county fair, 4H programs, etc...... In contrast, residents here who spend money out of state (typically Billings, Montana) contribute absolutely NOTHING to the local Wyoming economy. What's my store's attitude when customers who've bought elsewhere (usually without ever giving us a chance to earn their business) come in for warranty work? We take care of our loyal (bought local) customers first. Our loyal customers get the red carpet treatment. They're scheduled right away, if possible. Loaner cars are available to them at no charge. A shuttle van will quickly get them to work or back home. We'll often perform a courtesy wash and vac at no charge. The 'bought elsewhere' customers are second priority. Your local dealership is NOT REFUSING to service your Jeep, as your subject header suggests. No doubt they've scheduled you out to the 20th because they're more concerned with taking care of preferred customers who've bought from them. That's only fair, isn't it? If you don't the situation, take time off work, and drive 170 miles to where you bought the Jeep for service. As you lose income from missing work, burn more gas, and possibly pay for a motel room, think long and hard about the faulty logic of "better deals" far from home. Maybe you should reconsider the value of buying local and supporting your friends and neighbors. After all, the job you save by doing so may be your own. Best of luck with the noise problem. I hope it's nothing serious and it's resolved to your satisfaction. Best regards, Dave Rose Cactus Cowboy Big Wonderful Wyoming '49 Willys Pickup (parts truck) '62 Willys Pickup 4WD 226 '98 XJ Sport O|||||||O "Rick Dowling" <elaphe@knology.net> wrote in message news:107uj3altla9c38@corp.supernews.com... > I recently purchased a new jeep wrangler from a dealership 170 miles from my > home. ( a better deal than the local dealer.) I have been having a problem > with a noise coming from underneath the jeep when I make a sharp turn. I > talked to the local dealership (I can't get it in until the 20th) and he > said if it's a "prep" problem, meaning something that the other dealership > failed to do then it has to go back to them to get fixed? That sure doesn't > make any sense to me. Shouldn't any service be accomplished by any jeep > dealership? This may turn out to be nothing major, but if anyone has any > comments they are welcome. > > Rick > > |
Re: question on jeep dealer refusing service.
I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
you didn't negotiate properly with your local dealer? Where I work, we don't lose deals over price to competing dealers, no matter where they're located. By the way, what kind of expenses did you incur to travel 170 miles to take delivery of your new jeep? Time off work, gasoline costs, restaurant meals, motel room perhaps? Was that factored into the alleged "better deal"? I live in a small town in NW Wyoming. With very, very few exceptions, I do all of my shopping locally. It's important to me that I support my friends and neighbors and the local economy. My car store supports our community, giving generously to non-profit organizations, sponsoring the county fair, 4H programs, etc...... In contrast, residents here who spend money out of state (typically Billings, Montana) contribute absolutely NOTHING to the local Wyoming economy. What's my store's attitude when customers who've bought elsewhere (usually without ever giving us a chance to earn their business) come in for warranty work? We take care of our loyal (bought local) customers first. Our loyal customers get the red carpet treatment. They're scheduled right away, if possible. Loaner cars are available to them at no charge. A shuttle van will quickly get them to work or back home. We'll often perform a courtesy wash and vac at no charge. The 'bought elsewhere' customers are second priority. Your local dealership is NOT REFUSING to service your Jeep, as your subject header suggests. No doubt they've scheduled you out to the 20th because they're more concerned with taking care of preferred customers who've bought from them. That's only fair, isn't it? If you don't the situation, take time off work, and drive 170 miles to where you bought the Jeep for service. As you lose income from missing work, burn more gas, and possibly pay for a motel room, think long and hard about the faulty logic of "better deals" far from home. Maybe you should reconsider the value of buying local and supporting your friends and neighbors. After all, the job you save by doing so may be your own. Best of luck with the noise problem. I hope it's nothing serious and it's resolved to your satisfaction. Best regards, Dave Rose Cactus Cowboy Big Wonderful Wyoming '49 Willys Pickup (parts truck) '62 Willys Pickup 4WD 226 '98 XJ Sport O|||||||O "Rick Dowling" <elaphe@knology.net> wrote in message news:107uj3altla9c38@corp.supernews.com... > I recently purchased a new jeep wrangler from a dealership 170 miles from my > home. ( a better deal than the local dealer.) I have been having a problem > with a noise coming from underneath the jeep when I make a sharp turn. I > talked to the local dealership (I can't get it in until the 20th) and he > said if it's a "prep" problem, meaning something that the other dealership > failed to do then it has to go back to them to get fixed? That sure doesn't > make any sense to me. Shouldn't any service be accomplished by any jeep > dealership? This may turn out to be nothing major, but if anyone has any > comments they are welcome. > > Rick > > |
Re: question on jeep dealer refusing service.
I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps
you didn't negotiate properly with your local dealer? Where I work, we don't lose deals over price to competing dealers, no matter where they're located. By the way, what kind of expenses did you incur to travel 170 miles to take delivery of your new jeep? Time off work, gasoline costs, restaurant meals, motel room perhaps? Was that factored into the alleged "better deal"? I live in a small town in NW Wyoming. With very, very few exceptions, I do all of my shopping locally. It's important to me that I support my friends and neighbors and the local economy. My car store supports our community, giving generously to non-profit organizations, sponsoring the county fair, 4H programs, etc...... In contrast, residents here who spend money out of state (typically Billings, Montana) contribute absolutely NOTHING to the local Wyoming economy. What's my store's attitude when customers who've bought elsewhere (usually without ever giving us a chance to earn their business) come in for warranty work? We take care of our loyal (bought local) customers first. Our loyal customers get the red carpet treatment. They're scheduled right away, if possible. Loaner cars are available to them at no charge. A shuttle van will quickly get them to work or back home. We'll often perform a courtesy wash and vac at no charge. The 'bought elsewhere' customers are second priority. Your local dealership is NOT REFUSING to service your Jeep, as your subject header suggests. No doubt they've scheduled you out to the 20th because they're more concerned with taking care of preferred customers who've bought from them. That's only fair, isn't it? If you don't the situation, take time off work, and drive 170 miles to where you bought the Jeep for service. As you lose income from missing work, burn more gas, and possibly pay for a motel room, think long and hard about the faulty logic of "better deals" far from home. Maybe you should reconsider the value of buying local and supporting your friends and neighbors. After all, the job you save by doing so may be your own. Best of luck with the noise problem. I hope it's nothing serious and it's resolved to your satisfaction. Best regards, Dave Rose Cactus Cowboy Big Wonderful Wyoming '49 Willys Pickup (parts truck) '62 Willys Pickup 4WD 226 '98 XJ Sport O|||||||O "Rick Dowling" <elaphe@knology.net> wrote in message news:107uj3altla9c38@corp.supernews.com... > I recently purchased a new jeep wrangler from a dealership 170 miles from my > home. ( a better deal than the local dealer.) I have been having a problem > with a noise coming from underneath the jeep when I make a sharp turn. I > talked to the local dealership (I can't get it in until the 20th) and he > said if it's a "prep" problem, meaning something that the other dealership > failed to do then it has to go back to them to get fixed? That sure doesn't > make any sense to me. Shouldn't any service be accomplished by any jeep > dealership? This may turn out to be nothing major, but if anyone has any > comments they are welcome. > > Rick > > |
Re: question on jeep dealer refusing service.
Cactuscowboy made some very good points, and they echo my sentiments
as well. If you were more comfortable purchasing your Wrangler 170 miles away from home, it would reason that you would also be more comfortable having it serviced 170 miles away from home, from the same people. Ultimately, yes, I think the 'local' dealer bears as much responsibility as the dealer that sold you the vehicle... I mean, people do move and relocate etc while their vehicle is still under warranty. I'd hope (and think) that all service will be accomplished by any Jeep dealership like you mention, but I doubt the Red Carpet will be extended to you in this situation. Understandable IMO. Dave http://mysite.verizon.net/res0p2es/david/index.htm On Thu, 15 Apr 2004 22:00:55 -0500, "Rick Dowling" <elaphe@knology.net> wrote: >I recently purchased a new jeep wrangler from a dealership 170 miles from my >home. ( a better deal than the local dealer.) I have been having a problem >with a noise coming from underneath the jeep when I make a sharp turn. I >talked to the local dealership (I can't get it in until the 20th) and he >said if it's a "prep" problem, meaning something that the other dealership >failed to do then it has to go back to them to get fixed? That sure doesn't >make any sense to me. Shouldn't any service be accomplished by any jeep >dealership? This may turn out to be nothing major, but if anyone has any >comments they are welcome. > >Rick > |
Re: question on jeep dealer refusing service.
Cactuscowboy made some very good points, and they echo my sentiments
as well. If you were more comfortable purchasing your Wrangler 170 miles away from home, it would reason that you would also be more comfortable having it serviced 170 miles away from home, from the same people. Ultimately, yes, I think the 'local' dealer bears as much responsibility as the dealer that sold you the vehicle... I mean, people do move and relocate etc while their vehicle is still under warranty. I'd hope (and think) that all service will be accomplished by any Jeep dealership like you mention, but I doubt the Red Carpet will be extended to you in this situation. Understandable IMO. Dave http://mysite.verizon.net/res0p2es/david/index.htm On Thu, 15 Apr 2004 22:00:55 -0500, "Rick Dowling" <elaphe@knology.net> wrote: >I recently purchased a new jeep wrangler from a dealership 170 miles from my >home. ( a better deal than the local dealer.) I have been having a problem >with a noise coming from underneath the jeep when I make a sharp turn. I >talked to the local dealership (I can't get it in until the 20th) and he >said if it's a "prep" problem, meaning something that the other dealership >failed to do then it has to go back to them to get fixed? That sure doesn't >make any sense to me. Shouldn't any service be accomplished by any jeep >dealership? This may turn out to be nothing major, but if anyone has any >comments they are welcome. > >Rick > |
Re: question on jeep dealer refusing service.
Cactuscowboy made some very good points, and they echo my sentiments
as well. If you were more comfortable purchasing your Wrangler 170 miles away from home, it would reason that you would also be more comfortable having it serviced 170 miles away from home, from the same people. Ultimately, yes, I think the 'local' dealer bears as much responsibility as the dealer that sold you the vehicle... I mean, people do move and relocate etc while their vehicle is still under warranty. I'd hope (and think) that all service will be accomplished by any Jeep dealership like you mention, but I doubt the Red Carpet will be extended to you in this situation. Understandable IMO. Dave http://mysite.verizon.net/res0p2es/david/index.htm On Thu, 15 Apr 2004 22:00:55 -0500, "Rick Dowling" <elaphe@knology.net> wrote: >I recently purchased a new jeep wrangler from a dealership 170 miles from my >home. ( a better deal than the local dealer.) I have been having a problem >with a noise coming from underneath the jeep when I make a sharp turn. I >talked to the local dealership (I can't get it in until the 20th) and he >said if it's a "prep" problem, meaning something that the other dealership >failed to do then it has to go back to them to get fixed? That sure doesn't >make any sense to me. Shouldn't any service be accomplished by any jeep >dealership? This may turn out to be nothing major, but if anyone has any >comments they are welcome. > >Rick > |
Re: question on jeep dealer refusing service.
Cactuscowboy made some very good points, and they echo my sentiments
as well. If you were more comfortable purchasing your Wrangler 170 miles away from home, it would reason that you would also be more comfortable having it serviced 170 miles away from home, from the same people. Ultimately, yes, I think the 'local' dealer bears as much responsibility as the dealer that sold you the vehicle... I mean, people do move and relocate etc while their vehicle is still under warranty. I'd hope (and think) that all service will be accomplished by any Jeep dealership like you mention, but I doubt the Red Carpet will be extended to you in this situation. Understandable IMO. Dave http://mysite.verizon.net/res0p2es/david/index.htm On Thu, 15 Apr 2004 22:00:55 -0500, "Rick Dowling" <elaphe@knology.net> wrote: >I recently purchased a new jeep wrangler from a dealership 170 miles from my >home. ( a better deal than the local dealer.) I have been having a problem >with a noise coming from underneath the jeep when I make a sharp turn. I >talked to the local dealership (I can't get it in until the 20th) and he >said if it's a "prep" problem, meaning something that the other dealership >failed to do then it has to go back to them to get fixed? That sure doesn't >make any sense to me. Shouldn't any service be accomplished by any jeep >dealership? This may turn out to be nothing major, but if anyone has any >comments they are welcome. > >Rick > |
Re: question on jeep dealer refusing service.
I'll tell you about my experience with this type of situation. I was in the
market for a new Dodge vehicle a few years back. I happened to be in a town about 75-80 miles from where I live and just tested out a car there for the heck of it. I ended up liking the car and worked up a deal with the out of town dealer with the agreement that I had a couple weeks to make my decision, get financing, etc. I brought all the paperwork to the dealer in the town I live in and told him if he matched the deal I would buy the car from him. He had the EXACT same car on the lot, with the only difference being the destination charge on the sticker. The difference was less than $100. He said no way he could match the deal. I gave him 8 business days to call me if he changed his mind and told him after that I would purchase from the out of town dealer. The guy never called back so I went and bought the car out of town. About a week later the guy called and said he'd match the deal. Obviously, I told him it was too late. He got all huffy and hung up on me. I also got a scowl from him any time I brought the car in for service. So who's fault is this? The fact is, not all dealers are equal obviously. I do agree that it is good to support local economy, and I would have done so even if the price was a bit more, but this guy was way off on his price. The other thing is that how do you know that keeping your money local really keeps it local. This dealer took all his earnings and went and boat a Cigarette boat in Florida (among his many other "toys") for 100's of thousands of dollars. That didn't do ---- for the local economy in Wisconsin now did it? Chris "cactuscowboy" <cactuscowboy@bresnan.net> wrote in message news:eDJfc.148333$w54.1033494@attbi_s01... > I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps > you didn't negotiate properly with your local dealer? Where I work, we > don't lose deals over price to competing dealers, no matter where they're > located. By the way, what kind of expenses did you incur to travel 170 > miles to take delivery of your new jeep? Time off work, gasoline costs, > restaurant meals, motel room perhaps? Was that factored into the alleged > "better deal"? > > I live in a small town in NW Wyoming. With very, very few exceptions, I do > all of my shopping locally. It's important to me that I support my friends > and neighbors and the local economy. My car store supports our community, > giving generously to non-profit organizations, sponsoring the county fair, > 4H programs, etc...... In contrast, residents here who spend money out of > state (typically Billings, Montana) contribute absolutely NOTHING to the > local Wyoming economy. > > What's my store's attitude when customers who've bought elsewhere (usually > without ever giving us a chance to earn their business) come in for warranty > work? We take care of our loyal (bought local) customers first. Our loyal > customers get the red carpet treatment. They're scheduled right away, if > possible. Loaner cars are available to them at no charge. A shuttle van > will quickly get them to work or back home. We'll often perform a courtesy > wash and vac at no charge. The 'bought elsewhere' customers are second > priority. > > Your local dealership is NOT REFUSING to service your Jeep, as your subject > header suggests. No doubt they've scheduled you out to the 20th because > they're more concerned with taking care of preferred customers who've bought > from them. That's only fair, isn't it? If you don't the situation, take > time off work, and drive 170 miles to where you bought the Jeep for service. > As you lose income from missing work, burn more gas, and possibly pay for a > motel room, think long and hard about the faulty logic of "better deals" far > from home. Maybe you should reconsider the value of buying local and > supporting your friends and neighbors. After all, the job you save by doing > so may be your own. > > Best of luck with the noise problem. I hope it's nothing serious and it's > resolved to your satisfaction. > > Best regards, > Dave Rose > Cactus Cowboy > Big Wonderful Wyoming > '49 Willys Pickup (parts truck) > '62 Willys Pickup 4WD 226 > '98 XJ Sport > O|||||||O > > > "Rick Dowling" <elaphe@knology.net> wrote in message > news:107uj3altla9c38@corp.supernews.com... > > I recently purchased a new jeep wrangler from a dealership 170 miles from > my > > home. ( a better deal than the local dealer.) I have been having a > problem > > with a noise coming from underneath the jeep when I make a sharp turn. I > > talked to the local dealership (I can't get it in until the 20th) and he > > said if it's a "prep" problem, meaning something that the other dealership > > failed to do then it has to go back to them to get fixed? That sure > doesn't > > make any sense to me. Shouldn't any service be accomplished by any jeep > > dealership? This may turn out to be nothing major, but if anyone has any > > comments they are welcome. > > > > Rick > > > > > > |
Re: question on jeep dealer refusing service.
I'll tell you about my experience with this type of situation. I was in the
market for a new Dodge vehicle a few years back. I happened to be in a town about 75-80 miles from where I live and just tested out a car there for the heck of it. I ended up liking the car and worked up a deal with the out of town dealer with the agreement that I had a couple weeks to make my decision, get financing, etc. I brought all the paperwork to the dealer in the town I live in and told him if he matched the deal I would buy the car from him. He had the EXACT same car on the lot, with the only difference being the destination charge on the sticker. The difference was less than $100. He said no way he could match the deal. I gave him 8 business days to call me if he changed his mind and told him after that I would purchase from the out of town dealer. The guy never called back so I went and bought the car out of town. About a week later the guy called and said he'd match the deal. Obviously, I told him it was too late. He got all huffy and hung up on me. I also got a scowl from him any time I brought the car in for service. So who's fault is this? The fact is, not all dealers are equal obviously. I do agree that it is good to support local economy, and I would have done so even if the price was a bit more, but this guy was way off on his price. The other thing is that how do you know that keeping your money local really keeps it local. This dealer took all his earnings and went and boat a Cigarette boat in Florida (among his many other "toys") for 100's of thousands of dollars. That didn't do ---- for the local economy in Wisconsin now did it? Chris "cactuscowboy" <cactuscowboy@bresnan.net> wrote in message news:eDJfc.148333$w54.1033494@attbi_s01... > I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps > you didn't negotiate properly with your local dealer? Where I work, we > don't lose deals over price to competing dealers, no matter where they're > located. By the way, what kind of expenses did you incur to travel 170 > miles to take delivery of your new jeep? Time off work, gasoline costs, > restaurant meals, motel room perhaps? Was that factored into the alleged > "better deal"? > > I live in a small town in NW Wyoming. With very, very few exceptions, I do > all of my shopping locally. It's important to me that I support my friends > and neighbors and the local economy. My car store supports our community, > giving generously to non-profit organizations, sponsoring the county fair, > 4H programs, etc...... In contrast, residents here who spend money out of > state (typically Billings, Montana) contribute absolutely NOTHING to the > local Wyoming economy. > > What's my store's attitude when customers who've bought elsewhere (usually > without ever giving us a chance to earn their business) come in for warranty > work? We take care of our loyal (bought local) customers first. Our loyal > customers get the red carpet treatment. They're scheduled right away, if > possible. Loaner cars are available to them at no charge. A shuttle van > will quickly get them to work or back home. We'll often perform a courtesy > wash and vac at no charge. The 'bought elsewhere' customers are second > priority. > > Your local dealership is NOT REFUSING to service your Jeep, as your subject > header suggests. No doubt they've scheduled you out to the 20th because > they're more concerned with taking care of preferred customers who've bought > from them. That's only fair, isn't it? If you don't the situation, take > time off work, and drive 170 miles to where you bought the Jeep for service. > As you lose income from missing work, burn more gas, and possibly pay for a > motel room, think long and hard about the faulty logic of "better deals" far > from home. Maybe you should reconsider the value of buying local and > supporting your friends and neighbors. After all, the job you save by doing > so may be your own. > > Best of luck with the noise problem. I hope it's nothing serious and it's > resolved to your satisfaction. > > Best regards, > Dave Rose > Cactus Cowboy > Big Wonderful Wyoming > '49 Willys Pickup (parts truck) > '62 Willys Pickup 4WD 226 > '98 XJ Sport > O|||||||O > > > "Rick Dowling" <elaphe@knology.net> wrote in message > news:107uj3altla9c38@corp.supernews.com... > > I recently purchased a new jeep wrangler from a dealership 170 miles from > my > > home. ( a better deal than the local dealer.) I have been having a > problem > > with a noise coming from underneath the jeep when I make a sharp turn. I > > talked to the local dealership (I can't get it in until the 20th) and he > > said if it's a "prep" problem, meaning something that the other dealership > > failed to do then it has to go back to them to get fixed? That sure > doesn't > > make any sense to me. Shouldn't any service be accomplished by any jeep > > dealership? This may turn out to be nothing major, but if anyone has any > > comments they are welcome. > > > > Rick > > > > > > |
Re: question on jeep dealer refusing service.
I'll tell you about my experience with this type of situation. I was in the
market for a new Dodge vehicle a few years back. I happened to be in a town about 75-80 miles from where I live and just tested out a car there for the heck of it. I ended up liking the car and worked up a deal with the out of town dealer with the agreement that I had a couple weeks to make my decision, get financing, etc. I brought all the paperwork to the dealer in the town I live in and told him if he matched the deal I would buy the car from him. He had the EXACT same car on the lot, with the only difference being the destination charge on the sticker. The difference was less than $100. He said no way he could match the deal. I gave him 8 business days to call me if he changed his mind and told him after that I would purchase from the out of town dealer. The guy never called back so I went and bought the car out of town. About a week later the guy called and said he'd match the deal. Obviously, I told him it was too late. He got all huffy and hung up on me. I also got a scowl from him any time I brought the car in for service. So who's fault is this? The fact is, not all dealers are equal obviously. I do agree that it is good to support local economy, and I would have done so even if the price was a bit more, but this guy was way off on his price. The other thing is that how do you know that keeping your money local really keeps it local. This dealer took all his earnings and went and boat a Cigarette boat in Florida (among his many other "toys") for 100's of thousands of dollars. That didn't do ---- for the local economy in Wisconsin now did it? Chris "cactuscowboy" <cactuscowboy@bresnan.net> wrote in message news:eDJfc.148333$w54.1033494@attbi_s01... > I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps > you didn't negotiate properly with your local dealer? Where I work, we > don't lose deals over price to competing dealers, no matter where they're > located. By the way, what kind of expenses did you incur to travel 170 > miles to take delivery of your new jeep? Time off work, gasoline costs, > restaurant meals, motel room perhaps? Was that factored into the alleged > "better deal"? > > I live in a small town in NW Wyoming. With very, very few exceptions, I do > all of my shopping locally. It's important to me that I support my friends > and neighbors and the local economy. My car store supports our community, > giving generously to non-profit organizations, sponsoring the county fair, > 4H programs, etc...... In contrast, residents here who spend money out of > state (typically Billings, Montana) contribute absolutely NOTHING to the > local Wyoming economy. > > What's my store's attitude when customers who've bought elsewhere (usually > without ever giving us a chance to earn their business) come in for warranty > work? We take care of our loyal (bought local) customers first. Our loyal > customers get the red carpet treatment. They're scheduled right away, if > possible. Loaner cars are available to them at no charge. A shuttle van > will quickly get them to work or back home. We'll often perform a courtesy > wash and vac at no charge. The 'bought elsewhere' customers are second > priority. > > Your local dealership is NOT REFUSING to service your Jeep, as your subject > header suggests. No doubt they've scheduled you out to the 20th because > they're more concerned with taking care of preferred customers who've bought > from them. That's only fair, isn't it? If you don't the situation, take > time off work, and drive 170 miles to where you bought the Jeep for service. > As you lose income from missing work, burn more gas, and possibly pay for a > motel room, think long and hard about the faulty logic of "better deals" far > from home. Maybe you should reconsider the value of buying local and > supporting your friends and neighbors. After all, the job you save by doing > so may be your own. > > Best of luck with the noise problem. I hope it's nothing serious and it's > resolved to your satisfaction. > > Best regards, > Dave Rose > Cactus Cowboy > Big Wonderful Wyoming > '49 Willys Pickup (parts truck) > '62 Willys Pickup 4WD 226 > '98 XJ Sport > O|||||||O > > > "Rick Dowling" <elaphe@knology.net> wrote in message > news:107uj3altla9c38@corp.supernews.com... > > I recently purchased a new jeep wrangler from a dealership 170 miles from > my > > home. ( a better deal than the local dealer.) I have been having a > problem > > with a noise coming from underneath the jeep when I make a sharp turn. I > > talked to the local dealership (I can't get it in until the 20th) and he > > said if it's a "prep" problem, meaning something that the other dealership > > failed to do then it has to go back to them to get fixed? That sure > doesn't > > make any sense to me. Shouldn't any service be accomplished by any jeep > > dealership? This may turn out to be nothing major, but if anyone has any > > comments they are welcome. > > > > Rick > > > > > > |
Re: question on jeep dealer refusing service.
I'll tell you about my experience with this type of situation. I was in the
market for a new Dodge vehicle a few years back. I happened to be in a town about 75-80 miles from where I live and just tested out a car there for the heck of it. I ended up liking the car and worked up a deal with the out of town dealer with the agreement that I had a couple weeks to make my decision, get financing, etc. I brought all the paperwork to the dealer in the town I live in and told him if he matched the deal I would buy the car from him. He had the EXACT same car on the lot, with the only difference being the destination charge on the sticker. The difference was less than $100. He said no way he could match the deal. I gave him 8 business days to call me if he changed his mind and told him after that I would purchase from the out of town dealer. The guy never called back so I went and bought the car out of town. About a week later the guy called and said he'd match the deal. Obviously, I told him it was too late. He got all huffy and hung up on me. I also got a scowl from him any time I brought the car in for service. So who's fault is this? The fact is, not all dealers are equal obviously. I do agree that it is good to support local economy, and I would have done so even if the price was a bit more, but this guy was way off on his price. The other thing is that how do you know that keeping your money local really keeps it local. This dealer took all his earnings and went and boat a Cigarette boat in Florida (among his many other "toys") for 100's of thousands of dollars. That didn't do ---- for the local economy in Wisconsin now did it? Chris "cactuscowboy" <cactuscowboy@bresnan.net> wrote in message news:eDJfc.148333$w54.1033494@attbi_s01... > I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps > you didn't negotiate properly with your local dealer? Where I work, we > don't lose deals over price to competing dealers, no matter where they're > located. By the way, what kind of expenses did you incur to travel 170 > miles to take delivery of your new jeep? Time off work, gasoline costs, > restaurant meals, motel room perhaps? Was that factored into the alleged > "better deal"? > > I live in a small town in NW Wyoming. With very, very few exceptions, I do > all of my shopping locally. It's important to me that I support my friends > and neighbors and the local economy. My car store supports our community, > giving generously to non-profit organizations, sponsoring the county fair, > 4H programs, etc...... In contrast, residents here who spend money out of > state (typically Billings, Montana) contribute absolutely NOTHING to the > local Wyoming economy. > > What's my store's attitude when customers who've bought elsewhere (usually > without ever giving us a chance to earn their business) come in for warranty > work? We take care of our loyal (bought local) customers first. Our loyal > customers get the red carpet treatment. They're scheduled right away, if > possible. Loaner cars are available to them at no charge. A shuttle van > will quickly get them to work or back home. We'll often perform a courtesy > wash and vac at no charge. The 'bought elsewhere' customers are second > priority. > > Your local dealership is NOT REFUSING to service your Jeep, as your subject > header suggests. No doubt they've scheduled you out to the 20th because > they're more concerned with taking care of preferred customers who've bought > from them. That's only fair, isn't it? If you don't the situation, take > time off work, and drive 170 miles to where you bought the Jeep for service. > As you lose income from missing work, burn more gas, and possibly pay for a > motel room, think long and hard about the faulty logic of "better deals" far > from home. Maybe you should reconsider the value of buying local and > supporting your friends and neighbors. After all, the job you save by doing > so may be your own. > > Best of luck with the noise problem. I hope it's nothing serious and it's > resolved to your satisfaction. > > Best regards, > Dave Rose > Cactus Cowboy > Big Wonderful Wyoming > '49 Willys Pickup (parts truck) > '62 Willys Pickup 4WD 226 > '98 XJ Sport > O|||||||O > > > "Rick Dowling" <elaphe@knology.net> wrote in message > news:107uj3altla9c38@corp.supernews.com... > > I recently purchased a new jeep wrangler from a dealership 170 miles from > my > > home. ( a better deal than the local dealer.) I have been having a > problem > > with a noise coming from underneath the jeep when I make a sharp turn. I > > talked to the local dealership (I can't get it in until the 20th) and he > > said if it's a "prep" problem, meaning something that the other dealership > > failed to do then it has to go back to them to get fixed? That sure > doesn't > > make any sense to me. Shouldn't any service be accomplished by any jeep > > dealership? This may turn out to be nothing major, but if anyone has any > > comments they are welcome. > > > > Rick > > > > > > |
Re: question on jeep dealer refusing service.
Ummmmm the difference was less than $100, yet you would have done so
if this guy wasn't way off? What am I missing here? Less than $100 is 'way off'? I agree, $100 is $100, and can buy a lot of things, but you're talking about a substantial purchase here. Dave http://mysite.verizon.net/res0p2es/david/index.htm On Fri, 16 Apr 2004 00:17:32 -0500, "c" <c@me.org> wrote: *snip* >The difference was less than $100. *snip* >The fact is, not all dealers are equal obviously. I >do agree that it is good to support local economy, and I would have done so >even if the price was a bit more, but this guy was way off on his price. *snip* |
Re: question on jeep dealer refusing service.
Ummmmm the difference was less than $100, yet you would have done so
if this guy wasn't way off? What am I missing here? Less than $100 is 'way off'? I agree, $100 is $100, and can buy a lot of things, but you're talking about a substantial purchase here. Dave http://mysite.verizon.net/res0p2es/david/index.htm On Fri, 16 Apr 2004 00:17:32 -0500, "c" <c@me.org> wrote: *snip* >The difference was less than $100. *snip* >The fact is, not all dealers are equal obviously. I >do agree that it is good to support local economy, and I would have done so >even if the price was a bit more, but this guy was way off on his price. *snip* |
Re: question on jeep dealer refusing service.
Ummmmm the difference was less than $100, yet you would have done so
if this guy wasn't way off? What am I missing here? Less than $100 is 'way off'? I agree, $100 is $100, and can buy a lot of things, but you're talking about a substantial purchase here. Dave http://mysite.verizon.net/res0p2es/david/index.htm On Fri, 16 Apr 2004 00:17:32 -0500, "c" <c@me.org> wrote: *snip* >The difference was less than $100. *snip* >The fact is, not all dealers are equal obviously. I >do agree that it is good to support local economy, and I would have done so >even if the price was a bit more, but this guy was way off on his price. *snip* |
Re: question on jeep dealer refusing service.
Ummmmm the difference was less than $100, yet you would have done so
if this guy wasn't way off? What am I missing here? Less than $100 is 'way off'? I agree, $100 is $100, and can buy a lot of things, but you're talking about a substantial purchase here. Dave http://mysite.verizon.net/res0p2es/david/index.htm On Fri, 16 Apr 2004 00:17:32 -0500, "c" <c@me.org> wrote: *snip* >The difference was less than $100. *snip* >The fact is, not all dealers are equal obviously. I >do agree that it is good to support local economy, and I would have done so >even if the price was a bit more, but this guy was way off on his price. *snip* |
Re: question on jeep dealer refusing service.
That may work in NW Wyoming, but in the real world, it's a global
economy. I find it kind of interesting that you base all of your business decisions on proximity. Most people factor in other things to the equation. People deal with people thousands of miles away these days. While I agree 170 miles is a long way to go for an oil change, it is becoming more and more common to make large purchases/sales at a great distance. I've got about a dozen Jeep dealerships where I live, obviously Rick doesn't. The inexcusable attitude of the dealership near him is probably the exact reason his purchase wasn't made there. Obviously, they pride themselves in being the only game in town, and lost the vehicle sale because of it. Those type businesses are a dying breed, and not soon enough. cactuscowboy wrote: > I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps > you didn't negotiate properly with your local dealer? Where I work, we > don't lose deals over price to competing dealers, no matter where they're > located. By the way, what kind of expenses did you incur to travel 170 > miles to take delivery of your new jeep? Time off work, gasoline costs, > restaurant meals, motel room perhaps? Was that factored into the alleged > "better deal"? > > I live in a small town in NW Wyoming. With very, very few exceptions, I do > all of my shopping locally. It's important to me that I support my friends > and neighbors and the local economy. My car store supports our community, > giving generously to non-profit organizations, sponsoring the county fair, > 4H programs, etc...... In contrast, residents here who spend money out of > state (typically Billings, Montana) contribute absolutely NOTHING to the > local Wyoming economy. > > What's my store's attitude when customers who've bought elsewhere (usually > without ever giving us a chance to earn their business) come in for warranty > work? We take care of our loyal (bought local) customers first. Our loyal > customers get the red carpet treatment. They're scheduled right away, if > possible. Loaner cars are available to them at no charge. A shuttle van > will quickly get them to work or back home. We'll often perform a courtesy > wash and vac at no charge. The 'bought elsewhere' customers are second > priority. > > Your local dealership is NOT REFUSING to service your Jeep, as your subject > header suggests. No doubt they've scheduled you out to the 20th because > they're more concerned with taking care of preferred customers who've bought > from them. That's only fair, isn't it? If you don't the situation, take > time off work, and drive 170 miles to where you bought the Jeep for service. > As you lose income from missing work, burn more gas, and possibly pay for a > motel room, think long and hard about the faulty logic of "better deals" far > from home. Maybe you should reconsider the value of buying local and > supporting your friends and neighbors. After all, the job you save by doing > so may be your own. > > Best of luck with the noise problem. I hope it's nothing serious and it's > resolved to your satisfaction. > > Best regards, > Dave Rose > Cactus Cowboy > Big Wonderful Wyoming > '49 Willys Pickup (parts truck) > '62 Willys Pickup 4WD 226 > '98 XJ Sport > O|||||||O > > > "Rick Dowling" <elaphe@knology.net> wrote in message > news:107uj3altla9c38@corp.supernews.com... > >>I recently purchased a new jeep wrangler from a dealership 170 miles from > > my > >>home. ( a better deal than the local dealer.) I have been having a > > problem > >>with a noise coming from underneath the jeep when I make a sharp turn. I >>talked to the local dealership (I can't get it in until the 20th) and he >>said if it's a "prep" problem, meaning something that the other dealership >>failed to do then it has to go back to them to get fixed? That sure > > doesn't > >>make any sense to me. Shouldn't any service be accomplished by any jeep >>dealership? This may turn out to be nothing major, but if anyone has any >>comments they are welcome. >> >>Rick >> >> > > > -- __________________________________________________ _________ tw 03 TJ Rubicon - Rubicon Express 4.5" 01 XJ Sport There is a very fine line between "hobby" and "mental illness." -- Dave Barry Pronunciation: 'jEp Function: noun Date: 1940 Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase') A small general-purpose motor vehicle with 80-inch wheelbase, 1/4-ton capacity, and four-wheel drive used by the U.S. army in World War II. (Please remove the OBVIOUS to reply by email) __________________________________________________ _________ |
Re: question on jeep dealer refusing service.
That may work in NW Wyoming, but in the real world, it's a global
economy. I find it kind of interesting that you base all of your business decisions on proximity. Most people factor in other things to the equation. People deal with people thousands of miles away these days. While I agree 170 miles is a long way to go for an oil change, it is becoming more and more common to make large purchases/sales at a great distance. I've got about a dozen Jeep dealerships where I live, obviously Rick doesn't. The inexcusable attitude of the dealership near him is probably the exact reason his purchase wasn't made there. Obviously, they pride themselves in being the only game in town, and lost the vehicle sale because of it. Those type businesses are a dying breed, and not soon enough. cactuscowboy wrote: > I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps > you didn't negotiate properly with your local dealer? Where I work, we > don't lose deals over price to competing dealers, no matter where they're > located. By the way, what kind of expenses did you incur to travel 170 > miles to take delivery of your new jeep? Time off work, gasoline costs, > restaurant meals, motel room perhaps? Was that factored into the alleged > "better deal"? > > I live in a small town in NW Wyoming. With very, very few exceptions, I do > all of my shopping locally. It's important to me that I support my friends > and neighbors and the local economy. My car store supports our community, > giving generously to non-profit organizations, sponsoring the county fair, > 4H programs, etc...... In contrast, residents here who spend money out of > state (typically Billings, Montana) contribute absolutely NOTHING to the > local Wyoming economy. > > What's my store's attitude when customers who've bought elsewhere (usually > without ever giving us a chance to earn their business) come in for warranty > work? We take care of our loyal (bought local) customers first. Our loyal > customers get the red carpet treatment. They're scheduled right away, if > possible. Loaner cars are available to them at no charge. A shuttle van > will quickly get them to work or back home. We'll often perform a courtesy > wash and vac at no charge. The 'bought elsewhere' customers are second > priority. > > Your local dealership is NOT REFUSING to service your Jeep, as your subject > header suggests. No doubt they've scheduled you out to the 20th because > they're more concerned with taking care of preferred customers who've bought > from them. That's only fair, isn't it? If you don't the situation, take > time off work, and drive 170 miles to where you bought the Jeep for service. > As you lose income from missing work, burn more gas, and possibly pay for a > motel room, think long and hard about the faulty logic of "better deals" far > from home. Maybe you should reconsider the value of buying local and > supporting your friends and neighbors. After all, the job you save by doing > so may be your own. > > Best of luck with the noise problem. I hope it's nothing serious and it's > resolved to your satisfaction. > > Best regards, > Dave Rose > Cactus Cowboy > Big Wonderful Wyoming > '49 Willys Pickup (parts truck) > '62 Willys Pickup 4WD 226 > '98 XJ Sport > O|||||||O > > > "Rick Dowling" <elaphe@knology.net> wrote in message > news:107uj3altla9c38@corp.supernews.com... > >>I recently purchased a new jeep wrangler from a dealership 170 miles from > > my > >>home. ( a better deal than the local dealer.) I have been having a > > problem > >>with a noise coming from underneath the jeep when I make a sharp turn. I >>talked to the local dealership (I can't get it in until the 20th) and he >>said if it's a "prep" problem, meaning something that the other dealership >>failed to do then it has to go back to them to get fixed? That sure > > doesn't > >>make any sense to me. Shouldn't any service be accomplished by any jeep >>dealership? This may turn out to be nothing major, but if anyone has any >>comments they are welcome. >> >>Rick >> >> > > > -- __________________________________________________ _________ tw 03 TJ Rubicon - Rubicon Express 4.5" 01 XJ Sport There is a very fine line between "hobby" and "mental illness." -- Dave Barry Pronunciation: 'jEp Function: noun Date: 1940 Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase') A small general-purpose motor vehicle with 80-inch wheelbase, 1/4-ton capacity, and four-wheel drive used by the U.S. army in World War II. (Please remove the OBVIOUS to reply by email) __________________________________________________ _________ |
Re: question on jeep dealer refusing service.
That may work in NW Wyoming, but in the real world, it's a global
economy. I find it kind of interesting that you base all of your business decisions on proximity. Most people factor in other things to the equation. People deal with people thousands of miles away these days. While I agree 170 miles is a long way to go for an oil change, it is becoming more and more common to make large purchases/sales at a great distance. I've got about a dozen Jeep dealerships where I live, obviously Rick doesn't. The inexcusable attitude of the dealership near him is probably the exact reason his purchase wasn't made there. Obviously, they pride themselves in being the only game in town, and lost the vehicle sale because of it. Those type businesses are a dying breed, and not soon enough. cactuscowboy wrote: > I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps > you didn't negotiate properly with your local dealer? Where I work, we > don't lose deals over price to competing dealers, no matter where they're > located. By the way, what kind of expenses did you incur to travel 170 > miles to take delivery of your new jeep? Time off work, gasoline costs, > restaurant meals, motel room perhaps? Was that factored into the alleged > "better deal"? > > I live in a small town in NW Wyoming. With very, very few exceptions, I do > all of my shopping locally. It's important to me that I support my friends > and neighbors and the local economy. My car store supports our community, > giving generously to non-profit organizations, sponsoring the county fair, > 4H programs, etc...... In contrast, residents here who spend money out of > state (typically Billings, Montana) contribute absolutely NOTHING to the > local Wyoming economy. > > What's my store's attitude when customers who've bought elsewhere (usually > without ever giving us a chance to earn their business) come in for warranty > work? We take care of our loyal (bought local) customers first. Our loyal > customers get the red carpet treatment. They're scheduled right away, if > possible. Loaner cars are available to them at no charge. A shuttle van > will quickly get them to work or back home. We'll often perform a courtesy > wash and vac at no charge. The 'bought elsewhere' customers are second > priority. > > Your local dealership is NOT REFUSING to service your Jeep, as your subject > header suggests. No doubt they've scheduled you out to the 20th because > they're more concerned with taking care of preferred customers who've bought > from them. That's only fair, isn't it? If you don't the situation, take > time off work, and drive 170 miles to where you bought the Jeep for service. > As you lose income from missing work, burn more gas, and possibly pay for a > motel room, think long and hard about the faulty logic of "better deals" far > from home. Maybe you should reconsider the value of buying local and > supporting your friends and neighbors. After all, the job you save by doing > so may be your own. > > Best of luck with the noise problem. I hope it's nothing serious and it's > resolved to your satisfaction. > > Best regards, > Dave Rose > Cactus Cowboy > Big Wonderful Wyoming > '49 Willys Pickup (parts truck) > '62 Willys Pickup 4WD 226 > '98 XJ Sport > O|||||||O > > > "Rick Dowling" <elaphe@knology.net> wrote in message > news:107uj3altla9c38@corp.supernews.com... > >>I recently purchased a new jeep wrangler from a dealership 170 miles from > > my > >>home. ( a better deal than the local dealer.) I have been having a > > problem > >>with a noise coming from underneath the jeep when I make a sharp turn. I >>talked to the local dealership (I can't get it in until the 20th) and he >>said if it's a "prep" problem, meaning something that the other dealership >>failed to do then it has to go back to them to get fixed? That sure > > doesn't > >>make any sense to me. Shouldn't any service be accomplished by any jeep >>dealership? This may turn out to be nothing major, but if anyone has any >>comments they are welcome. >> >>Rick >> >> > > > -- __________________________________________________ _________ tw 03 TJ Rubicon - Rubicon Express 4.5" 01 XJ Sport There is a very fine line between "hobby" and "mental illness." -- Dave Barry Pronunciation: 'jEp Function: noun Date: 1940 Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase') A small general-purpose motor vehicle with 80-inch wheelbase, 1/4-ton capacity, and four-wheel drive used by the U.S. army in World War II. (Please remove the OBVIOUS to reply by email) __________________________________________________ _________ |
Re: question on jeep dealer refusing service.
That may work in NW Wyoming, but in the real world, it's a global
economy. I find it kind of interesting that you base all of your business decisions on proximity. Most people factor in other things to the equation. People deal with people thousands of miles away these days. While I agree 170 miles is a long way to go for an oil change, it is becoming more and more common to make large purchases/sales at a great distance. I've got about a dozen Jeep dealerships where I live, obviously Rick doesn't. The inexcusable attitude of the dealership near him is probably the exact reason his purchase wasn't made there. Obviously, they pride themselves in being the only game in town, and lost the vehicle sale because of it. Those type businesses are a dying breed, and not soon enough. cactuscowboy wrote: > I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps > you didn't negotiate properly with your local dealer? Where I work, we > don't lose deals over price to competing dealers, no matter where they're > located. By the way, what kind of expenses did you incur to travel 170 > miles to take delivery of your new jeep? Time off work, gasoline costs, > restaurant meals, motel room perhaps? Was that factored into the alleged > "better deal"? > > I live in a small town in NW Wyoming. With very, very few exceptions, I do > all of my shopping locally. It's important to me that I support my friends > and neighbors and the local economy. My car store supports our community, > giving generously to non-profit organizations, sponsoring the county fair, > 4H programs, etc...... In contrast, residents here who spend money out of > state (typically Billings, Montana) contribute absolutely NOTHING to the > local Wyoming economy. > > What's my store's attitude when customers who've bought elsewhere (usually > without ever giving us a chance to earn their business) come in for warranty > work? We take care of our loyal (bought local) customers first. Our loyal > customers get the red carpet treatment. They're scheduled right away, if > possible. Loaner cars are available to them at no charge. A shuttle van > will quickly get them to work or back home. We'll often perform a courtesy > wash and vac at no charge. The 'bought elsewhere' customers are second > priority. > > Your local dealership is NOT REFUSING to service your Jeep, as your subject > header suggests. No doubt they've scheduled you out to the 20th because > they're more concerned with taking care of preferred customers who've bought > from them. That's only fair, isn't it? If you don't the situation, take > time off work, and drive 170 miles to where you bought the Jeep for service. > As you lose income from missing work, burn more gas, and possibly pay for a > motel room, think long and hard about the faulty logic of "better deals" far > from home. Maybe you should reconsider the value of buying local and > supporting your friends and neighbors. After all, the job you save by doing > so may be your own. > > Best of luck with the noise problem. I hope it's nothing serious and it's > resolved to your satisfaction. > > Best regards, > Dave Rose > Cactus Cowboy > Big Wonderful Wyoming > '49 Willys Pickup (parts truck) > '62 Willys Pickup 4WD 226 > '98 XJ Sport > O|||||||O > > > "Rick Dowling" <elaphe@knology.net> wrote in message > news:107uj3altla9c38@corp.supernews.com... > >>I recently purchased a new jeep wrangler from a dealership 170 miles from > > my > >>home. ( a better deal than the local dealer.) I have been having a > > problem > >>with a noise coming from underneath the jeep when I make a sharp turn. I >>talked to the local dealership (I can't get it in until the 20th) and he >>said if it's a "prep" problem, meaning something that the other dealership >>failed to do then it has to go back to them to get fixed? That sure > > doesn't > >>make any sense to me. Shouldn't any service be accomplished by any jeep >>dealership? This may turn out to be nothing major, but if anyone has any >>comments they are welcome. >> >>Rick >> >> > > > -- __________________________________________________ _________ tw 03 TJ Rubicon - Rubicon Express 4.5" 01 XJ Sport There is a very fine line between "hobby" and "mental illness." -- Dave Barry Pronunciation: 'jEp Function: noun Date: 1940 Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase') A small general-purpose motor vehicle with 80-inch wheelbase, 1/4-ton capacity, and four-wheel drive used by the U.S. army in World War II. (Please remove the OBVIOUS to reply by email) __________________________________________________ _________ |
Re: question on jeep dealer refusing service.
I bought my wife's jeep from a dealer 50 miles away. And happily paid more
for it than the local dealer was charging. Simply because the local dealer was a total ass. Every point of the transaction was such a sham and I just got so fed up I didnt care what I paid just knew what I wanted and wasn't buying from them. Ricart Jeep here in columbus Ohio, run away far far away. I was going to buy 2 identical Grand Cherokee Limited's for cash. Wasn't bickering over price just wanted to see what I was paying for, and they wouldnt tell me I'd ask what something costs and they'd have to call the "tower" to ask the manager and then not get the answer to the question I asked. Told them I had a limited amount of time (doctor's appt. for my father in law) and they spent an hour of my time trying to sell the add on protection crap I told them I didnt want. I drove to the next closest dealer and purchased my wife's car, great dealer in Deleware, OH. He charged me more than alot of others would have but it was still a pleasant experience. My father inlaw was going to purchase the second jeep, but instead bought a Mercedes ML-350 what a piece of chrysler mini-van junk. He's had it around 9 months and going to take a loss trading it in on the big Lexus. He likes to throw away more money than most of us make in months. There's often alot more to the transaction than just a better deal. This thread would be something good to forward off to Jeep, see what they have to say about a dealer refusing to further the brand by providing poor customer service and service a Jeep vehicle? Tom "cactuscowboy" <cactuscowboy@bresnan.net> wrote in message news:eDJfc.148333$w54.1033494@attbi_s01... > I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps > you didn't negotiate properly with your local dealer? Where I work, we > don't lose deals over price to competing dealers, no matter where they're > located. By the way, what kind of expenses did you incur to travel 170 > miles to take delivery of your new jeep? Time off work, gasoline costs, > restaurant meals, motel room perhaps? Was that factored into the alleged > "better deal"? > > I live in a small town in NW Wyoming. With very, very few exceptions, I do > all of my shopping locally. It's important to me that I support my friends > and neighbors and the local economy. My car store supports our community, > giving generously to non-profit organizations, sponsoring the county fair, > 4H programs, etc...... In contrast, residents here who spend money out of > state (typically Billings, Montana) contribute absolutely NOTHING to the > local Wyoming economy. > > What's my store's attitude when customers who've bought elsewhere (usually > without ever giving us a chance to earn their business) come in for warranty > work? We take care of our loyal (bought local) customers first. Our loyal > customers get the red carpet treatment. They're scheduled right away, if > possible. Loaner cars are available to them at no charge. A shuttle van > will quickly get them to work or back home. We'll often perform a courtesy > wash and vac at no charge. The 'bought elsewhere' customers are second > priority. > > Your local dealership is NOT REFUSING to service your Jeep, as your subject > header suggests. No doubt they've scheduled you out to the 20th because > they're more concerned with taking care of preferred customers who've bought > from them. That's only fair, isn't it? If you don't the situation, take > time off work, and drive 170 miles to where you bought the Jeep for service. > As you lose income from missing work, burn more gas, and possibly pay for a > motel room, think long and hard about the faulty logic of "better deals" far > from home. Maybe you should reconsider the value of buying local and > supporting your friends and neighbors. After all, the job you save by doing > so may be your own. > > Best of luck with the noise problem. I hope it's nothing serious and it's > resolved to your satisfaction. > > Best regards, > Dave Rose > Cactus Cowboy > Big Wonderful Wyoming > '49 Willys Pickup (parts truck) > '62 Willys Pickup 4WD 226 > '98 XJ Sport > O|||||||O > > > "Rick Dowling" <elaphe@knology.net> wrote in message > news:107uj3altla9c38@corp.supernews.com... > > I recently purchased a new jeep wrangler from a dealership 170 miles from > my > > home. ( a better deal than the local dealer.) I have been having a > problem > > with a noise coming from underneath the jeep when I make a sharp turn. I > > talked to the local dealership (I can't get it in until the 20th) and he > > said if it's a "prep" problem, meaning something that the other dealership > > failed to do then it has to go back to them to get fixed? That sure > doesn't > > make any sense to me. Shouldn't any service be accomplished by any jeep > > dealership? This may turn out to be nothing major, but if anyone has any > > comments they are welcome. > > > > Rick > > > > > > |
Re: question on jeep dealer refusing service.
I bought my wife's jeep from a dealer 50 miles away. And happily paid more
for it than the local dealer was charging. Simply because the local dealer was a total ass. Every point of the transaction was such a sham and I just got so fed up I didnt care what I paid just knew what I wanted and wasn't buying from them. Ricart Jeep here in columbus Ohio, run away far far away. I was going to buy 2 identical Grand Cherokee Limited's for cash. Wasn't bickering over price just wanted to see what I was paying for, and they wouldnt tell me I'd ask what something costs and they'd have to call the "tower" to ask the manager and then not get the answer to the question I asked. Told them I had a limited amount of time (doctor's appt. for my father in law) and they spent an hour of my time trying to sell the add on protection crap I told them I didnt want. I drove to the next closest dealer and purchased my wife's car, great dealer in Deleware, OH. He charged me more than alot of others would have but it was still a pleasant experience. My father inlaw was going to purchase the second jeep, but instead bought a Mercedes ML-350 what a piece of chrysler mini-van junk. He's had it around 9 months and going to take a loss trading it in on the big Lexus. He likes to throw away more money than most of us make in months. There's often alot more to the transaction than just a better deal. This thread would be something good to forward off to Jeep, see what they have to say about a dealer refusing to further the brand by providing poor customer service and service a Jeep vehicle? Tom "cactuscowboy" <cactuscowboy@bresnan.net> wrote in message news:eDJfc.148333$w54.1033494@attbi_s01... > I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps > you didn't negotiate properly with your local dealer? Where I work, we > don't lose deals over price to competing dealers, no matter where they're > located. By the way, what kind of expenses did you incur to travel 170 > miles to take delivery of your new jeep? Time off work, gasoline costs, > restaurant meals, motel room perhaps? Was that factored into the alleged > "better deal"? > > I live in a small town in NW Wyoming. With very, very few exceptions, I do > all of my shopping locally. It's important to me that I support my friends > and neighbors and the local economy. My car store supports our community, > giving generously to non-profit organizations, sponsoring the county fair, > 4H programs, etc...... In contrast, residents here who spend money out of > state (typically Billings, Montana) contribute absolutely NOTHING to the > local Wyoming economy. > > What's my store's attitude when customers who've bought elsewhere (usually > without ever giving us a chance to earn their business) come in for warranty > work? We take care of our loyal (bought local) customers first. Our loyal > customers get the red carpet treatment. They're scheduled right away, if > possible. Loaner cars are available to them at no charge. A shuttle van > will quickly get them to work or back home. We'll often perform a courtesy > wash and vac at no charge. The 'bought elsewhere' customers are second > priority. > > Your local dealership is NOT REFUSING to service your Jeep, as your subject > header suggests. No doubt they've scheduled you out to the 20th because > they're more concerned with taking care of preferred customers who've bought > from them. That's only fair, isn't it? If you don't the situation, take > time off work, and drive 170 miles to where you bought the Jeep for service. > As you lose income from missing work, burn more gas, and possibly pay for a > motel room, think long and hard about the faulty logic of "better deals" far > from home. Maybe you should reconsider the value of buying local and > supporting your friends and neighbors. After all, the job you save by doing > so may be your own. > > Best of luck with the noise problem. I hope it's nothing serious and it's > resolved to your satisfaction. > > Best regards, > Dave Rose > Cactus Cowboy > Big Wonderful Wyoming > '49 Willys Pickup (parts truck) > '62 Willys Pickup 4WD 226 > '98 XJ Sport > O|||||||O > > > "Rick Dowling" <elaphe@knology.net> wrote in message > news:107uj3altla9c38@corp.supernews.com... > > I recently purchased a new jeep wrangler from a dealership 170 miles from > my > > home. ( a better deal than the local dealer.) I have been having a > problem > > with a noise coming from underneath the jeep when I make a sharp turn. I > > talked to the local dealership (I can't get it in until the 20th) and he > > said if it's a "prep" problem, meaning something that the other dealership > > failed to do then it has to go back to them to get fixed? That sure > doesn't > > make any sense to me. Shouldn't any service be accomplished by any jeep > > dealership? This may turn out to be nothing major, but if anyone has any > > comments they are welcome. > > > > Rick > > > > > > |
Re: question on jeep dealer refusing service.
I bought my wife's jeep from a dealer 50 miles away. And happily paid more
for it than the local dealer was charging. Simply because the local dealer was a total ass. Every point of the transaction was such a sham and I just got so fed up I didnt care what I paid just knew what I wanted and wasn't buying from them. Ricart Jeep here in columbus Ohio, run away far far away. I was going to buy 2 identical Grand Cherokee Limited's for cash. Wasn't bickering over price just wanted to see what I was paying for, and they wouldnt tell me I'd ask what something costs and they'd have to call the "tower" to ask the manager and then not get the answer to the question I asked. Told them I had a limited amount of time (doctor's appt. for my father in law) and they spent an hour of my time trying to sell the add on protection crap I told them I didnt want. I drove to the next closest dealer and purchased my wife's car, great dealer in Deleware, OH. He charged me more than alot of others would have but it was still a pleasant experience. My father inlaw was going to purchase the second jeep, but instead bought a Mercedes ML-350 what a piece of chrysler mini-van junk. He's had it around 9 months and going to take a loss trading it in on the big Lexus. He likes to throw away more money than most of us make in months. There's often alot more to the transaction than just a better deal. This thread would be something good to forward off to Jeep, see what they have to say about a dealer refusing to further the brand by providing poor customer service and service a Jeep vehicle? Tom "cactuscowboy" <cactuscowboy@bresnan.net> wrote in message news:eDJfc.148333$w54.1033494@attbi_s01... > I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps > you didn't negotiate properly with your local dealer? Where I work, we > don't lose deals over price to competing dealers, no matter where they're > located. By the way, what kind of expenses did you incur to travel 170 > miles to take delivery of your new jeep? Time off work, gasoline costs, > restaurant meals, motel room perhaps? Was that factored into the alleged > "better deal"? > > I live in a small town in NW Wyoming. With very, very few exceptions, I do > all of my shopping locally. It's important to me that I support my friends > and neighbors and the local economy. My car store supports our community, > giving generously to non-profit organizations, sponsoring the county fair, > 4H programs, etc...... In contrast, residents here who spend money out of > state (typically Billings, Montana) contribute absolutely NOTHING to the > local Wyoming economy. > > What's my store's attitude when customers who've bought elsewhere (usually > without ever giving us a chance to earn their business) come in for warranty > work? We take care of our loyal (bought local) customers first. Our loyal > customers get the red carpet treatment. They're scheduled right away, if > possible. Loaner cars are available to them at no charge. A shuttle van > will quickly get them to work or back home. We'll often perform a courtesy > wash and vac at no charge. The 'bought elsewhere' customers are second > priority. > > Your local dealership is NOT REFUSING to service your Jeep, as your subject > header suggests. No doubt they've scheduled you out to the 20th because > they're more concerned with taking care of preferred customers who've bought > from them. That's only fair, isn't it? If you don't the situation, take > time off work, and drive 170 miles to where you bought the Jeep for service. > As you lose income from missing work, burn more gas, and possibly pay for a > motel room, think long and hard about the faulty logic of "better deals" far > from home. Maybe you should reconsider the value of buying local and > supporting your friends and neighbors. After all, the job you save by doing > so may be your own. > > Best of luck with the noise problem. I hope it's nothing serious and it's > resolved to your satisfaction. > > Best regards, > Dave Rose > Cactus Cowboy > Big Wonderful Wyoming > '49 Willys Pickup (parts truck) > '62 Willys Pickup 4WD 226 > '98 XJ Sport > O|||||||O > > > "Rick Dowling" <elaphe@knology.net> wrote in message > news:107uj3altla9c38@corp.supernews.com... > > I recently purchased a new jeep wrangler from a dealership 170 miles from > my > > home. ( a better deal than the local dealer.) I have been having a > problem > > with a noise coming from underneath the jeep when I make a sharp turn. I > > talked to the local dealership (I can't get it in until the 20th) and he > > said if it's a "prep" problem, meaning something that the other dealership > > failed to do then it has to go back to them to get fixed? That sure > doesn't > > make any sense to me. Shouldn't any service be accomplished by any jeep > > dealership? This may turn out to be nothing major, but if anyone has any > > comments they are welcome. > > > > Rick > > > > > > |
Re: question on jeep dealer refusing service.
I bought my wife's jeep from a dealer 50 miles away. And happily paid more
for it than the local dealer was charging. Simply because the local dealer was a total ass. Every point of the transaction was such a sham and I just got so fed up I didnt care what I paid just knew what I wanted and wasn't buying from them. Ricart Jeep here in columbus Ohio, run away far far away. I was going to buy 2 identical Grand Cherokee Limited's for cash. Wasn't bickering over price just wanted to see what I was paying for, and they wouldnt tell me I'd ask what something costs and they'd have to call the "tower" to ask the manager and then not get the answer to the question I asked. Told them I had a limited amount of time (doctor's appt. for my father in law) and they spent an hour of my time trying to sell the add on protection crap I told them I didnt want. I drove to the next closest dealer and purchased my wife's car, great dealer in Deleware, OH. He charged me more than alot of others would have but it was still a pleasant experience. My father inlaw was going to purchase the second jeep, but instead bought a Mercedes ML-350 what a piece of chrysler mini-van junk. He's had it around 9 months and going to take a loss trading it in on the big Lexus. He likes to throw away more money than most of us make in months. There's often alot more to the transaction than just a better deal. This thread would be something good to forward off to Jeep, see what they have to say about a dealer refusing to further the brand by providing poor customer service and service a Jeep vehicle? Tom "cactuscowboy" <cactuscowboy@bresnan.net> wrote in message news:eDJfc.148333$w54.1033494@attbi_s01... > I sell Jeeps. Did you really get a "better deal" 170 miles away? Perhaps > you didn't negotiate properly with your local dealer? Where I work, we > don't lose deals over price to competing dealers, no matter where they're > located. By the way, what kind of expenses did you incur to travel 170 > miles to take delivery of your new jeep? Time off work, gasoline costs, > restaurant meals, motel room perhaps? Was that factored into the alleged > "better deal"? > > I live in a small town in NW Wyoming. With very, very few exceptions, I do > all of my shopping locally. It's important to me that I support my friends > and neighbors and the local economy. My car store supports our community, > giving generously to non-profit organizations, sponsoring the county fair, > 4H programs, etc...... In contrast, residents here who spend money out of > state (typically Billings, Montana) contribute absolutely NOTHING to the > local Wyoming economy. > > What's my store's attitude when customers who've bought elsewhere (usually > without ever giving us a chance to earn their business) come in for warranty > work? We take care of our loyal (bought local) customers first. Our loyal > customers get the red carpet treatment. They're scheduled right away, if > possible. Loaner cars are available to them at no charge. A shuttle van > will quickly get them to work or back home. We'll often perform a courtesy > wash and vac at no charge. The 'bought elsewhere' customers are second > priority. > > Your local dealership is NOT REFUSING to service your Jeep, as your subject > header suggests. No doubt they've scheduled you out to the 20th because > they're more concerned with taking care of preferred customers who've bought > from them. That's only fair, isn't it? If you don't the situation, take > time off work, and drive 170 miles to where you bought the Jeep for service. > As you lose income from missing work, burn more gas, and possibly pay for a > motel room, think long and hard about the faulty logic of "better deals" far > from home. Maybe you should reconsider the value of buying local and > supporting your friends and neighbors. After all, the job you save by doing > so may be your own. > > Best of luck with the noise problem. I hope it's nothing serious and it's > resolved to your satisfaction. > > Best regards, > Dave Rose > Cactus Cowboy > Big Wonderful Wyoming > '49 Willys Pickup (parts truck) > '62 Willys Pickup 4WD 226 > '98 XJ Sport > O|||||||O > > > "Rick Dowling" <elaphe@knology.net> wrote in message > news:107uj3altla9c38@corp.supernews.com... > > I recently purchased a new jeep wrangler from a dealership 170 miles from > my > > home. ( a better deal than the local dealer.) I have been having a > problem > > with a noise coming from underneath the jeep when I make a sharp turn. I > > talked to the local dealership (I can't get it in until the 20th) and he > > said if it's a "prep" problem, meaning something that the other dealership > > failed to do then it has to go back to them to get fixed? That sure > doesn't > > make any sense to me. Shouldn't any service be accomplished by any jeep > > dealership? This may turn out to be nothing major, but if anyone has any > > comments they are welcome. > > > > Rick > > > > > > |
Re: question on jeep dealer refusing service.
On Fri, 16 Apr 2004 05:36:11 GMT, twaldron
<thomas@OBVIOUSrubicons.com> wrote: *snip* >The inexcusable attitude of the dealership near >him is probably the exact reason his purchase wasn't made there. >Obviously, they pride themselves in being the only game in town, and >lost the vehicle sale because of it. *snip* And the exact reason he didn't get his vehicle serviced the same day? And, if this *is* the reason this dealership 'lost' his business, why be bringing it there for service now? Dave http://mysite.verizon.net/res0p2es/david/index.htm |
Re: question on jeep dealer refusing service.
On Fri, 16 Apr 2004 05:36:11 GMT, twaldron
<thomas@OBVIOUSrubicons.com> wrote: *snip* >The inexcusable attitude of the dealership near >him is probably the exact reason his purchase wasn't made there. >Obviously, they pride themselves in being the only game in town, and >lost the vehicle sale because of it. *snip* And the exact reason he didn't get his vehicle serviced the same day? And, if this *is* the reason this dealership 'lost' his business, why be bringing it there for service now? Dave http://mysite.verizon.net/res0p2es/david/index.htm |
Re: question on jeep dealer refusing service.
On Fri, 16 Apr 2004 05:36:11 GMT, twaldron
<thomas@OBVIOUSrubicons.com> wrote: *snip* >The inexcusable attitude of the dealership near >him is probably the exact reason his purchase wasn't made there. >Obviously, they pride themselves in being the only game in town, and >lost the vehicle sale because of it. *snip* And the exact reason he didn't get his vehicle serviced the same day? And, if this *is* the reason this dealership 'lost' his business, why be bringing it there for service now? Dave http://mysite.verizon.net/res0p2es/david/index.htm |
Re: question on jeep dealer refusing service.
On Fri, 16 Apr 2004 05:36:11 GMT, twaldron
<thomas@OBVIOUSrubicons.com> wrote: *snip* >The inexcusable attitude of the dealership near >him is probably the exact reason his purchase wasn't made there. >Obviously, they pride themselves in being the only game in town, and >lost the vehicle sale because of it. *snip* And the exact reason he didn't get his vehicle serviced the same day? And, if this *is* the reason this dealership 'lost' his business, why be bringing it there for service now? Dave http://mysite.verizon.net/res0p2es/david/index.htm |
Re: question on jeep dealer refusing service.
In <fhru701dh0r8j25f7ugps64usqnol163c3@4ax.com> David C. Moller wrote:
> Ummmmm the difference was less than $100, yet you would have done so > if this guy wasn't way off? What am I missing here? Less than $100 is > 'way off'? I agree, $100 is $100, and can buy a lot of things, but > you're talking about a substantial purchase here. He said the sticker price was only $100 different, not the actual negotiated selling price. ---------------------------------------------------- Del Rawlins- del@_kills_spammers_rawlinsbrothers.org Remove _kills_spammers_ to reply via email. Unofficial Bearhawk FAQ website: http://www.rawlinsbrothers.org/bhfaq/ |
Re: question on jeep dealer refusing service.
In <fhru701dh0r8j25f7ugps64usqnol163c3@4ax.com> David C. Moller wrote:
> Ummmmm the difference was less than $100, yet you would have done so > if this guy wasn't way off? What am I missing here? Less than $100 is > 'way off'? I agree, $100 is $100, and can buy a lot of things, but > you're talking about a substantial purchase here. He said the sticker price was only $100 different, not the actual negotiated selling price. ---------------------------------------------------- Del Rawlins- del@_kills_spammers_rawlinsbrothers.org Remove _kills_spammers_ to reply via email. Unofficial Bearhawk FAQ website: http://www.rawlinsbrothers.org/bhfaq/ |
Re: question on jeep dealer refusing service.
In <fhru701dh0r8j25f7ugps64usqnol163c3@4ax.com> David C. Moller wrote:
> Ummmmm the difference was less than $100, yet you would have done so > if this guy wasn't way off? What am I missing here? Less than $100 is > 'way off'? I agree, $100 is $100, and can buy a lot of things, but > you're talking about a substantial purchase here. He said the sticker price was only $100 different, not the actual negotiated selling price. ---------------------------------------------------- Del Rawlins- del@_kills_spammers_rawlinsbrothers.org Remove _kills_spammers_ to reply via email. Unofficial Bearhawk FAQ website: http://www.rawlinsbrothers.org/bhfaq/ |
Re: question on jeep dealer refusing service.
In <fhru701dh0r8j25f7ugps64usqnol163c3@4ax.com> David C. Moller wrote:
> Ummmmm the difference was less than $100, yet you would have done so > if this guy wasn't way off? What am I missing here? Less than $100 is > 'way off'? I agree, $100 is $100, and can buy a lot of things, but > you're talking about a substantial purchase here. He said the sticker price was only $100 different, not the actual negotiated selling price. ---------------------------------------------------- Del Rawlins- del@_kills_spammers_rawlinsbrothers.org Remove _kills_spammers_ to reply via email. Unofficial Bearhawk FAQ website: http://www.rawlinsbrothers.org/bhfaq/ |
Re: question on jeep dealer refusing service.
On 16 Apr 2004 06:13:09 GMT, Del Rawlins
<del@_kills_spammers_rawlinsbrothers.org> wrote: >In <fhru701dh0r8j25f7ugps64usqnol163c3@4ax.com> David C. Moller wrote: >> Ummmmm the difference was less than $100, yet you would have done so >> if this guy wasn't way off? What am I missing here? Less than $100 is >> 'way off'? I agree, $100 is $100, and can buy a lot of things, but >> you're talking about a substantial purchase here. > >He said the sticker price was only $100 different, not the actual >negotiated selling price. > >---------------------------------------------------- >Del Rawlins- del@_kills_spammers_rawlinsbrothers.org >Remove _kills_spammers_ to reply via email. >Unofficial Bearhawk FAQ website: >http://www.rawlinsbrothers.org/bhfaq/ So the sticker price was inflated? Usually the sticker price declines in my experience. What he said was: "He had the EXACT same car on the lot, with the only difference being the destination charge on the sticker. The difference was less than $100." You mean to tell me that the sticker price was less than $100 difference, and the negotiated price was higher than that? Somehow I don't think so hehehe. Dave |
Re: question on jeep dealer refusing service.
On 16 Apr 2004 06:13:09 GMT, Del Rawlins
<del@_kills_spammers_rawlinsbrothers.org> wrote: >In <fhru701dh0r8j25f7ugps64usqnol163c3@4ax.com> David C. Moller wrote: >> Ummmmm the difference was less than $100, yet you would have done so >> if this guy wasn't way off? What am I missing here? Less than $100 is >> 'way off'? I agree, $100 is $100, and can buy a lot of things, but >> you're talking about a substantial purchase here. > >He said the sticker price was only $100 different, not the actual >negotiated selling price. > >---------------------------------------------------- >Del Rawlins- del@_kills_spammers_rawlinsbrothers.org >Remove _kills_spammers_ to reply via email. >Unofficial Bearhawk FAQ website: >http://www.rawlinsbrothers.org/bhfaq/ So the sticker price was inflated? Usually the sticker price declines in my experience. What he said was: "He had the EXACT same car on the lot, with the only difference being the destination charge on the sticker. The difference was less than $100." You mean to tell me that the sticker price was less than $100 difference, and the negotiated price was higher than that? Somehow I don't think so hehehe. Dave |
Re: question on jeep dealer refusing service.
On 16 Apr 2004 06:13:09 GMT, Del Rawlins
<del@_kills_spammers_rawlinsbrothers.org> wrote: >In <fhru701dh0r8j25f7ugps64usqnol163c3@4ax.com> David C. Moller wrote: >> Ummmmm the difference was less than $100, yet you would have done so >> if this guy wasn't way off? What am I missing here? Less than $100 is >> 'way off'? I agree, $100 is $100, and can buy a lot of things, but >> you're talking about a substantial purchase here. > >He said the sticker price was only $100 different, not the actual >negotiated selling price. > >---------------------------------------------------- >Del Rawlins- del@_kills_spammers_rawlinsbrothers.org >Remove _kills_spammers_ to reply via email. >Unofficial Bearhawk FAQ website: >http://www.rawlinsbrothers.org/bhfaq/ So the sticker price was inflated? Usually the sticker price declines in my experience. What he said was: "He had the EXACT same car on the lot, with the only difference being the destination charge on the sticker. The difference was less than $100." You mean to tell me that the sticker price was less than $100 difference, and the negotiated price was higher than that? Somehow I don't think so hehehe. Dave |
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