Typical Dealer Service
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Re: Typical Dealer Service
On Fri, 09 Jul 2004 15:20:43 GMT, in rec.autos.makers.jeep+******, RoyJ
<spamless@microsoft.net> wrote:
>> I made it a point to send my daughter in for a 'free' inspection a
>> while back then took her with me when I bought the parts she needed
>> for all 4 wheels. As she paid the bill she kept muttering about
>> "those damned theives...".
>I've got to try that with my offspring!
Just recently, My better half complained her Dodge auto had a squeaky
brakes on the left front. I told her to take it to the shop for an
"evaluation". This same shop redid the front brakes last summer in the last
week of August.
The Results was both front and rear brakes needed redone, and new rotors on
the front. The rotors were going to cost $87 each and $35/per set of Pads.
Machining of the new rotors was going to be $26. The rear Brakes were $23
bucks each Plus turning the drums at $26. Plus new brake springs for the
Rear was $9.50 each wheel and $17 for a front caliper kit for each of the
front calipers. Labor was another $345.
Total cost was going to be: $733.00
The results: They lost a client which had been a steady buyer for the last
35 years. I also had recommended them to maybe a hundred other people in
last few years.
Total cost for me to do the job... 197 bucks and 30 minutes per wheel.
I also found out they had lost a lug nut and put on a odd sized lugnut
which didn't fit the lug wrench.
They were upset when I called and told them to find the proper sized
lugnut. Or I would go to the bother of reporting them to the State
Mechanical inspectors office, for changing out or substitution of parts
differing from OEM standards without informing me of it.
I decided I would again be doing most of the light mechanical/brake work on
her auto and My Jeep.
--
Aktohdi
<spamless@microsoft.net> wrote:
>> I made it a point to send my daughter in for a 'free' inspection a
>> while back then took her with me when I bought the parts she needed
>> for all 4 wheels. As she paid the bill she kept muttering about
>> "those damned theives...".
>I've got to try that with my offspring!
Just recently, My better half complained her Dodge auto had a squeaky
brakes on the left front. I told her to take it to the shop for an
"evaluation". This same shop redid the front brakes last summer in the last
week of August.
The Results was both front and rear brakes needed redone, and new rotors on
the front. The rotors were going to cost $87 each and $35/per set of Pads.
Machining of the new rotors was going to be $26. The rear Brakes were $23
bucks each Plus turning the drums at $26. Plus new brake springs for the
Rear was $9.50 each wheel and $17 for a front caliper kit for each of the
front calipers. Labor was another $345.
Total cost was going to be: $733.00
The results: They lost a client which had been a steady buyer for the last
35 years. I also had recommended them to maybe a hundred other people in
last few years.
Total cost for me to do the job... 197 bucks and 30 minutes per wheel.
I also found out they had lost a lug nut and put on a odd sized lugnut
which didn't fit the lug wrench.
They were upset when I called and told them to find the proper sized
lugnut. Or I would go to the bother of reporting them to the State
Mechanical inspectors office, for changing out or substitution of parts
differing from OEM standards without informing me of it.
I decided I would again be doing most of the light mechanical/brake work on
her auto and My Jeep.
--
Aktohdi
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