Customer Comments to Quadratec
12-29-2004, 11:59 PM
#11
Guest
Posts: n/a
Re: Customer Comments to Quadratec
---- runs uphill as well. Who is Smittybuilt going to listen to, the lowly
end user whose money they already have or the major distributor that buys in
bulk? If Quadratech gets enough returns of stuff people don't like...maybe
eventually they will tell the manufacturer that they get too many returns
and that they are dropping the product unless quality goes up.
"Jeff Strickland" <spamcatcher@yahoo.net> wrote in message
news:10t69mrbv6uk39b@corp.supernews.com...
> Let me get this straight, you are complaining to QTech that an accessory
> item they sell but did not build hasn't got instructions that tell you the
> car you are installing the accessory onto will resist your efforts to
> install the accessory?
>
>
>
>
>
> "M. E. Bye" <fxdyna@hotmail.com> wrote in message
> news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
>> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
>> stuff my fiancee bought me for Christmas from your outfit is running a
>> close "second" in that department, in my opinion. One item she bought
>> me (and which is being sent back for credit) was the billet gas hatch
>> cover (15006.100). Just how long do you (or Smittybuilt) figure the
>> weak little spring that holds the cover in the open and closed
>> position will last... especially when it would be under a constant
>> barrage of road salt during long, northern Wisconsin winters? Had I
>> known that the other item, Euro Guard Rear Light Guards (13007.08),
>> were going to be such a pain in the *** to install, they'd be on their
>> way back, too. First off, there were no installation instructions.
>> It would have been nice to know that I had to pull the wiring harness
>> out and unplug the light fixtures before they could be installed (the
>> harness on the passenger side would not pull out far enough for me to
>> get to the connection... it did disconnect, however, inside of the
>> bodywork and at this time I have absolutely no idea how I am going to
>> retrieve it). It also would have been a good idea to send along the
>> CORRECT size screws for installation. The screws included were way
>> too short and not near the proper girth. I had to make a special trip
>> to the hardware store to purchase $3.60 worth of screws and washers to
>> make the install.
>> Right now, I'm not a very satisfied customer. In future catalogs, how
>> 'bout indicating the manufacturer's name on ALL items. You do it for
>> the quality names such as Bestop, why not do it for the crap
>> manufacturers so that people can avoid it if they want to?
>
>
end user whose money they already have or the major distributor that buys in
bulk? If Quadratech gets enough returns of stuff people don't like...maybe
eventually they will tell the manufacturer that they get too many returns
and that they are dropping the product unless quality goes up.
"Jeff Strickland" <spamcatcher@yahoo.net> wrote in message
news:10t69mrbv6uk39b@corp.supernews.com...
> Let me get this straight, you are complaining to QTech that an accessory
> item they sell but did not build hasn't got instructions that tell you the
> car you are installing the accessory onto will resist your efforts to
> install the accessory?
>
>
>
>
>
> "M. E. Bye" <fxdyna@hotmail.com> wrote in message
> news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
>> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
>> stuff my fiancee bought me for Christmas from your outfit is running a
>> close "second" in that department, in my opinion. One item she bought
>> me (and which is being sent back for credit) was the billet gas hatch
>> cover (15006.100). Just how long do you (or Smittybuilt) figure the
>> weak little spring that holds the cover in the open and closed
>> position will last... especially when it would be under a constant
>> barrage of road salt during long, northern Wisconsin winters? Had I
>> known that the other item, Euro Guard Rear Light Guards (13007.08),
>> were going to be such a pain in the *** to install, they'd be on their
>> way back, too. First off, there were no installation instructions.
>> It would have been nice to know that I had to pull the wiring harness
>> out and unplug the light fixtures before they could be installed (the
>> harness on the passenger side would not pull out far enough for me to
>> get to the connection... it did disconnect, however, inside of the
>> bodywork and at this time I have absolutely no idea how I am going to
>> retrieve it). It also would have been a good idea to send along the
>> CORRECT size screws for installation. The screws included were way
>> too short and not near the proper girth. I had to make a special trip
>> to the hardware store to purchase $3.60 worth of screws and washers to
>> make the install.
>> Right now, I'm not a very satisfied customer. In future catalogs, how
>> 'bout indicating the manufacturer's name on ALL items. You do it for
>> the quality names such as Bestop, why not do it for the crap
>> manufacturers so that people can avoid it if they want to?
>
>
12-29-2004, 11:59 PM
#12
Guest
Posts: n/a
Re: Customer Comments to Quadratec
---- runs uphill as well. Who is Smittybuilt going to listen to, the lowly
end user whose money they already have or the major distributor that buys in
bulk? If Quadratech gets enough returns of stuff people don't like...maybe
eventually they will tell the manufacturer that they get too many returns
and that they are dropping the product unless quality goes up.
"Jeff Strickland" <spamcatcher@yahoo.net> wrote in message
news:10t69mrbv6uk39b@corp.supernews.com...
> Let me get this straight, you are complaining to QTech that an accessory
> item they sell but did not build hasn't got instructions that tell you the
> car you are installing the accessory onto will resist your efforts to
> install the accessory?
>
>
>
>
>
> "M. E. Bye" <fxdyna@hotmail.com> wrote in message
> news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
>> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
>> stuff my fiancee bought me for Christmas from your outfit is running a
>> close "second" in that department, in my opinion. One item she bought
>> me (and which is being sent back for credit) was the billet gas hatch
>> cover (15006.100). Just how long do you (or Smittybuilt) figure the
>> weak little spring that holds the cover in the open and closed
>> position will last... especially when it would be under a constant
>> barrage of road salt during long, northern Wisconsin winters? Had I
>> known that the other item, Euro Guard Rear Light Guards (13007.08),
>> were going to be such a pain in the *** to install, they'd be on their
>> way back, too. First off, there were no installation instructions.
>> It would have been nice to know that I had to pull the wiring harness
>> out and unplug the light fixtures before they could be installed (the
>> harness on the passenger side would not pull out far enough for me to
>> get to the connection... it did disconnect, however, inside of the
>> bodywork and at this time I have absolutely no idea how I am going to
>> retrieve it). It also would have been a good idea to send along the
>> CORRECT size screws for installation. The screws included were way
>> too short and not near the proper girth. I had to make a special trip
>> to the hardware store to purchase $3.60 worth of screws and washers to
>> make the install.
>> Right now, I'm not a very satisfied customer. In future catalogs, how
>> 'bout indicating the manufacturer's name on ALL items. You do it for
>> the quality names such as Bestop, why not do it for the crap
>> manufacturers so that people can avoid it if they want to?
>
>
end user whose money they already have or the major distributor that buys in
bulk? If Quadratech gets enough returns of stuff people don't like...maybe
eventually they will tell the manufacturer that they get too many returns
and that they are dropping the product unless quality goes up.
"Jeff Strickland" <spamcatcher@yahoo.net> wrote in message
news:10t69mrbv6uk39b@corp.supernews.com...
> Let me get this straight, you are complaining to QTech that an accessory
> item they sell but did not build hasn't got instructions that tell you the
> car you are installing the accessory onto will resist your efforts to
> install the accessory?
>
>
>
>
>
> "M. E. Bye" <fxdyna@hotmail.com> wrote in message
> news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
>> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
>> stuff my fiancee bought me for Christmas from your outfit is running a
>> close "second" in that department, in my opinion. One item she bought
>> me (and which is being sent back for credit) was the billet gas hatch
>> cover (15006.100). Just how long do you (or Smittybuilt) figure the
>> weak little spring that holds the cover in the open and closed
>> position will last... especially when it would be under a constant
>> barrage of road salt during long, northern Wisconsin winters? Had I
>> known that the other item, Euro Guard Rear Light Guards (13007.08),
>> were going to be such a pain in the *** to install, they'd be on their
>> way back, too. First off, there were no installation instructions.
>> It would have been nice to know that I had to pull the wiring harness
>> out and unplug the light fixtures before they could be installed (the
>> harness on the passenger side would not pull out far enough for me to
>> get to the connection... it did disconnect, however, inside of the
>> bodywork and at this time I have absolutely no idea how I am going to
>> retrieve it). It also would have been a good idea to send along the
>> CORRECT size screws for installation. The screws included were way
>> too short and not near the proper girth. I had to make a special trip
>> to the hardware store to purchase $3.60 worth of screws and washers to
>> make the install.
>> Right now, I'm not a very satisfied customer. In future catalogs, how
>> 'bout indicating the manufacturer's name on ALL items. You do it for
>> the quality names such as Bestop, why not do it for the crap
>> manufacturers so that people can avoid it if they want to?
>
>
12-29-2004, 11:59 PM
#13
Guest
Posts: n/a
Re: Customer Comments to Quadratec
---- runs uphill as well. Who is Smittybuilt going to listen to, the lowly
end user whose money they already have or the major distributor that buys in
bulk? If Quadratech gets enough returns of stuff people don't like...maybe
eventually they will tell the manufacturer that they get too many returns
and that they are dropping the product unless quality goes up.
"Jeff Strickland" <spamcatcher@yahoo.net> wrote in message
news:10t69mrbv6uk39b@corp.supernews.com...
> Let me get this straight, you are complaining to QTech that an accessory
> item they sell but did not build hasn't got instructions that tell you the
> car you are installing the accessory onto will resist your efforts to
> install the accessory?
>
>
>
>
>
> "M. E. Bye" <fxdyna@hotmail.com> wrote in message
> news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
>> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
>> stuff my fiancee bought me for Christmas from your outfit is running a
>> close "second" in that department, in my opinion. One item she bought
>> me (and which is being sent back for credit) was the billet gas hatch
>> cover (15006.100). Just how long do you (or Smittybuilt) figure the
>> weak little spring that holds the cover in the open and closed
>> position will last... especially when it would be under a constant
>> barrage of road salt during long, northern Wisconsin winters? Had I
>> known that the other item, Euro Guard Rear Light Guards (13007.08),
>> were going to be such a pain in the *** to install, they'd be on their
>> way back, too. First off, there were no installation instructions.
>> It would have been nice to know that I had to pull the wiring harness
>> out and unplug the light fixtures before they could be installed (the
>> harness on the passenger side would not pull out far enough for me to
>> get to the connection... it did disconnect, however, inside of the
>> bodywork and at this time I have absolutely no idea how I am going to
>> retrieve it). It also would have been a good idea to send along the
>> CORRECT size screws for installation. The screws included were way
>> too short and not near the proper girth. I had to make a special trip
>> to the hardware store to purchase $3.60 worth of screws and washers to
>> make the install.
>> Right now, I'm not a very satisfied customer. In future catalogs, how
>> 'bout indicating the manufacturer's name on ALL items. You do it for
>> the quality names such as Bestop, why not do it for the crap
>> manufacturers so that people can avoid it if they want to?
>
>
end user whose money they already have or the major distributor that buys in
bulk? If Quadratech gets enough returns of stuff people don't like...maybe
eventually they will tell the manufacturer that they get too many returns
and that they are dropping the product unless quality goes up.
"Jeff Strickland" <spamcatcher@yahoo.net> wrote in message
news:10t69mrbv6uk39b@corp.supernews.com...
> Let me get this straight, you are complaining to QTech that an accessory
> item they sell but did not build hasn't got instructions that tell you the
> car you are installing the accessory onto will resist your efforts to
> install the accessory?
>
>
>
>
>
> "M. E. Bye" <fxdyna@hotmail.com> wrote in message
> news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
>> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
>> stuff my fiancee bought me for Christmas from your outfit is running a
>> close "second" in that department, in my opinion. One item she bought
>> me (and which is being sent back for credit) was the billet gas hatch
>> cover (15006.100). Just how long do you (or Smittybuilt) figure the
>> weak little spring that holds the cover in the open and closed
>> position will last... especially when it would be under a constant
>> barrage of road salt during long, northern Wisconsin winters? Had I
>> known that the other item, Euro Guard Rear Light Guards (13007.08),
>> were going to be such a pain in the *** to install, they'd be on their
>> way back, too. First off, there were no installation instructions.
>> It would have been nice to know that I had to pull the wiring harness
>> out and unplug the light fixtures before they could be installed (the
>> harness on the passenger side would not pull out far enough for me to
>> get to the connection... it did disconnect, however, inside of the
>> bodywork and at this time I have absolutely no idea how I am going to
>> retrieve it). It also would have been a good idea to send along the
>> CORRECT size screws for installation. The screws included were way
>> too short and not near the proper girth. I had to make a special trip
>> to the hardware store to purchase $3.60 worth of screws and washers to
>> make the install.
>> Right now, I'm not a very satisfied customer. In future catalogs, how
>> 'bout indicating the manufacturer's name on ALL items. You do it for
>> the quality names such as Bestop, why not do it for the crap
>> manufacturers so that people can avoid it if they want to?
>
>
12-30-2004, 09:23 AM
#14
Guest
Posts: n/a
Re: Customer Comments to Quadratec
On Wed, 29 Dec 2004 18:31:53 -0500, "SteveBrady" <steve.brady@(remove
this)rogers.com> wrote:
>I'm pretty sure they have most of their 'installation instructions' on their
>website.
>
>
>"Jeff Strickland" <spamcatcher@yahoo.net> wrote in message
>news:10t69mrbv6uk39b@corp.supernews.com...
>> Let me get this straight, you are complaining to QTech that an accessory
>> item they sell but did not build hasn't got instructions that tell you the
>> car you are installing the accessory onto will resist your efforts to
>> install the accessory?
>>
>>
>>
>>
>>
>> "M. E. Bye" <fxdyna@hotmail.com> wrote in message
>> news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
>>> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
>>> stuff my fiancee bought me for Christmas from your outfit is running a
>>> close "second" in that department, in my opinion. One item she bought
>>> me (and which is being sent back for credit) was the billet gas hatch
>>> cover (15006.100). Just how long do you (or Smittybuilt) figure the
>>> weak little spring that holds the cover in the open and closed
>>> position will last... especially when it would be under a constant
>>> barrage of road salt during long, northern Wisconsin winters? Had I
>>> known that the other item, Euro Guard Rear Light Guards (13007.08),
>>> were going to be such a pain in the *** to install, they'd be on their
>>> way back, too. First off, there were no installation instructions.
>>> It would have been nice to know that I had to pull the wiring harness
>>> out and unplug the light fixtures before they could be installed (the
>>> harness on the passenger side would not pull out far enough for me to
>>> get to the connection... it did disconnect, however, inside of the
>>> bodywork and at this time I have absolutely no idea how I am going to
>>> retrieve it). It also would have been a good idea to send along the
>>> CORRECT size screws for installation. The screws included were way
>>> too short and not near the proper girth. I had to make a special trip
>>> to the hardware store to purchase $3.60 worth of screws and washers to
>>> make the install.
>>> Right now, I'm not a very satisfied customer. In future catalogs, how
>>> 'bout indicating the manufacturer's name on ALL items. You do it for
>>> the quality names such as Bestop, why not do it for the crap
>>> manufacturers so that people can avoid it if they want to?
>>
>>
>
Well, I mean, it was a "no brainer" that the tail light assemblies had
to be removed before these things could be installed. But the goofy
thing is that you've got to then slip the whole light assembly into
the guard enclosure from the top end. You cannot do it from the
bottom end of the guard, it's narrower than the light assembly itself.
If you could you wouldn't need to unplug the wiring harness. Why
couldn't the light guard have been engineeered just a little wider so
you wouldn't have to screw with the wiring harness? Aside from not
including proper hardware, *this* is what really frosts my ***.
Mark
'98 TJ
'98 XJ
this)rogers.com> wrote:
>I'm pretty sure they have most of their 'installation instructions' on their
>website.
>
>
>"Jeff Strickland" <spamcatcher@yahoo.net> wrote in message
>news:10t69mrbv6uk39b@corp.supernews.com...
>> Let me get this straight, you are complaining to QTech that an accessory
>> item they sell but did not build hasn't got instructions that tell you the
>> car you are installing the accessory onto will resist your efforts to
>> install the accessory?
>>
>>
>>
>>
>>
>> "M. E. Bye" <fxdyna@hotmail.com> wrote in message
>> news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
>>> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
>>> stuff my fiancee bought me for Christmas from your outfit is running a
>>> close "second" in that department, in my opinion. One item she bought
>>> me (and which is being sent back for credit) was the billet gas hatch
>>> cover (15006.100). Just how long do you (or Smittybuilt) figure the
>>> weak little spring that holds the cover in the open and closed
>>> position will last... especially when it would be under a constant
>>> barrage of road salt during long, northern Wisconsin winters? Had I
>>> known that the other item, Euro Guard Rear Light Guards (13007.08),
>>> were going to be such a pain in the *** to install, they'd be on their
>>> way back, too. First off, there were no installation instructions.
>>> It would have been nice to know that I had to pull the wiring harness
>>> out and unplug the light fixtures before they could be installed (the
>>> harness on the passenger side would not pull out far enough for me to
>>> get to the connection... it did disconnect, however, inside of the
>>> bodywork and at this time I have absolutely no idea how I am going to
>>> retrieve it). It also would have been a good idea to send along the
>>> CORRECT size screws for installation. The screws included were way
>>> too short and not near the proper girth. I had to make a special trip
>>> to the hardware store to purchase $3.60 worth of screws and washers to
>>> make the install.
>>> Right now, I'm not a very satisfied customer. In future catalogs, how
>>> 'bout indicating the manufacturer's name on ALL items. You do it for
>>> the quality names such as Bestop, why not do it for the crap
>>> manufacturers so that people can avoid it if they want to?
>>
>>
>
Well, I mean, it was a "no brainer" that the tail light assemblies had
to be removed before these things could be installed. But the goofy
thing is that you've got to then slip the whole light assembly into
the guard enclosure from the top end. You cannot do it from the
bottom end of the guard, it's narrower than the light assembly itself.
If you could you wouldn't need to unplug the wiring harness. Why
couldn't the light guard have been engineeered just a little wider so
you wouldn't have to screw with the wiring harness? Aside from not
including proper hardware, *this* is what really frosts my ***.
Mark
'98 TJ
'98 XJ
12-30-2004, 09:23 AM
#15
Guest
Posts: n/a
Re: Customer Comments to Quadratec
On Wed, 29 Dec 2004 18:31:53 -0500, "SteveBrady" <steve.brady@(remove
this)rogers.com> wrote:
>I'm pretty sure they have most of their 'installation instructions' on their
>website.
>
>
>"Jeff Strickland" <spamcatcher@yahoo.net> wrote in message
>news:10t69mrbv6uk39b@corp.supernews.com...
>> Let me get this straight, you are complaining to QTech that an accessory
>> item they sell but did not build hasn't got instructions that tell you the
>> car you are installing the accessory onto will resist your efforts to
>> install the accessory?
>>
>>
>>
>>
>>
>> "M. E. Bye" <fxdyna@hotmail.com> wrote in message
>> news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
>>> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
>>> stuff my fiancee bought me for Christmas from your outfit is running a
>>> close "second" in that department, in my opinion. One item she bought
>>> me (and which is being sent back for credit) was the billet gas hatch
>>> cover (15006.100). Just how long do you (or Smittybuilt) figure the
>>> weak little spring that holds the cover in the open and closed
>>> position will last... especially when it would be under a constant
>>> barrage of road salt during long, northern Wisconsin winters? Had I
>>> known that the other item, Euro Guard Rear Light Guards (13007.08),
>>> were going to be such a pain in the *** to install, they'd be on their
>>> way back, too. First off, there were no installation instructions.
>>> It would have been nice to know that I had to pull the wiring harness
>>> out and unplug the light fixtures before they could be installed (the
>>> harness on the passenger side would not pull out far enough for me to
>>> get to the connection... it did disconnect, however, inside of the
>>> bodywork and at this time I have absolutely no idea how I am going to
>>> retrieve it). It also would have been a good idea to send along the
>>> CORRECT size screws for installation. The screws included were way
>>> too short and not near the proper girth. I had to make a special trip
>>> to the hardware store to purchase $3.60 worth of screws and washers to
>>> make the install.
>>> Right now, I'm not a very satisfied customer. In future catalogs, how
>>> 'bout indicating the manufacturer's name on ALL items. You do it for
>>> the quality names such as Bestop, why not do it for the crap
>>> manufacturers so that people can avoid it if they want to?
>>
>>
>
Well, I mean, it was a "no brainer" that the tail light assemblies had
to be removed before these things could be installed. But the goofy
thing is that you've got to then slip the whole light assembly into
the guard enclosure from the top end. You cannot do it from the
bottom end of the guard, it's narrower than the light assembly itself.
If you could you wouldn't need to unplug the wiring harness. Why
couldn't the light guard have been engineeered just a little wider so
you wouldn't have to screw with the wiring harness? Aside from not
including proper hardware, *this* is what really frosts my ***.
Mark
'98 TJ
'98 XJ
this)rogers.com> wrote:
>I'm pretty sure they have most of their 'installation instructions' on their
>website.
>
>
>"Jeff Strickland" <spamcatcher@yahoo.net> wrote in message
>news:10t69mrbv6uk39b@corp.supernews.com...
>> Let me get this straight, you are complaining to QTech that an accessory
>> item they sell but did not build hasn't got instructions that tell you the
>> car you are installing the accessory onto will resist your efforts to
>> install the accessory?
>>
>>
>>
>>
>>
>> "M. E. Bye" <fxdyna@hotmail.com> wrote in message
>> news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
>>> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
>>> stuff my fiancee bought me for Christmas from your outfit is running a
>>> close "second" in that department, in my opinion. One item she bought
>>> me (and which is being sent back for credit) was the billet gas hatch
>>> cover (15006.100). Just how long do you (or Smittybuilt) figure the
>>> weak little spring that holds the cover in the open and closed
>>> position will last... especially when it would be under a constant
>>> barrage of road salt during long, northern Wisconsin winters? Had I
>>> known that the other item, Euro Guard Rear Light Guards (13007.08),
>>> were going to be such a pain in the *** to install, they'd be on their
>>> way back, too. First off, there were no installation instructions.
>>> It would have been nice to know that I had to pull the wiring harness
>>> out and unplug the light fixtures before they could be installed (the
>>> harness on the passenger side would not pull out far enough for me to
>>> get to the connection... it did disconnect, however, inside of the
>>> bodywork and at this time I have absolutely no idea how I am going to
>>> retrieve it). It also would have been a good idea to send along the
>>> CORRECT size screws for installation. The screws included were way
>>> too short and not near the proper girth. I had to make a special trip
>>> to the hardware store to purchase $3.60 worth of screws and washers to
>>> make the install.
>>> Right now, I'm not a very satisfied customer. In future catalogs, how
>>> 'bout indicating the manufacturer's name on ALL items. You do it for
>>> the quality names such as Bestop, why not do it for the crap
>>> manufacturers so that people can avoid it if they want to?
>>
>>
>
Well, I mean, it was a "no brainer" that the tail light assemblies had
to be removed before these things could be installed. But the goofy
thing is that you've got to then slip the whole light assembly into
the guard enclosure from the top end. You cannot do it from the
bottom end of the guard, it's narrower than the light assembly itself.
If you could you wouldn't need to unplug the wiring harness. Why
couldn't the light guard have been engineeered just a little wider so
you wouldn't have to screw with the wiring harness? Aside from not
including proper hardware, *this* is what really frosts my ***.
Mark
'98 TJ
'98 XJ
12-30-2004, 09:23 AM
#16
Guest
Posts: n/a
Re: Customer Comments to Quadratec
On Wed, 29 Dec 2004 18:31:53 -0500, "SteveBrady" <steve.brady@(remove
this)rogers.com> wrote:
>I'm pretty sure they have most of their 'installation instructions' on their
>website.
>
>
>"Jeff Strickland" <spamcatcher@yahoo.net> wrote in message
>news:10t69mrbv6uk39b@corp.supernews.com...
>> Let me get this straight, you are complaining to QTech that an accessory
>> item they sell but did not build hasn't got instructions that tell you the
>> car you are installing the accessory onto will resist your efforts to
>> install the accessory?
>>
>>
>>
>>
>>
>> "M. E. Bye" <fxdyna@hotmail.com> wrote in message
>> news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
>>> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
>>> stuff my fiancee bought me for Christmas from your outfit is running a
>>> close "second" in that department, in my opinion. One item she bought
>>> me (and which is being sent back for credit) was the billet gas hatch
>>> cover (15006.100). Just how long do you (or Smittybuilt) figure the
>>> weak little spring that holds the cover in the open and closed
>>> position will last... especially when it would be under a constant
>>> barrage of road salt during long, northern Wisconsin winters? Had I
>>> known that the other item, Euro Guard Rear Light Guards (13007.08),
>>> were going to be such a pain in the *** to install, they'd be on their
>>> way back, too. First off, there were no installation instructions.
>>> It would have been nice to know that I had to pull the wiring harness
>>> out and unplug the light fixtures before they could be installed (the
>>> harness on the passenger side would not pull out far enough for me to
>>> get to the connection... it did disconnect, however, inside of the
>>> bodywork and at this time I have absolutely no idea how I am going to
>>> retrieve it). It also would have been a good idea to send along the
>>> CORRECT size screws for installation. The screws included were way
>>> too short and not near the proper girth. I had to make a special trip
>>> to the hardware store to purchase $3.60 worth of screws and washers to
>>> make the install.
>>> Right now, I'm not a very satisfied customer. In future catalogs, how
>>> 'bout indicating the manufacturer's name on ALL items. You do it for
>>> the quality names such as Bestop, why not do it for the crap
>>> manufacturers so that people can avoid it if they want to?
>>
>>
>
Well, I mean, it was a "no brainer" that the tail light assemblies had
to be removed before these things could be installed. But the goofy
thing is that you've got to then slip the whole light assembly into
the guard enclosure from the top end. You cannot do it from the
bottom end of the guard, it's narrower than the light assembly itself.
If you could you wouldn't need to unplug the wiring harness. Why
couldn't the light guard have been engineeered just a little wider so
you wouldn't have to screw with the wiring harness? Aside from not
including proper hardware, *this* is what really frosts my ***.
Mark
'98 TJ
'98 XJ
this)rogers.com> wrote:
>I'm pretty sure they have most of their 'installation instructions' on their
>website.
>
>
>"Jeff Strickland" <spamcatcher@yahoo.net> wrote in message
>news:10t69mrbv6uk39b@corp.supernews.com...
>> Let me get this straight, you are complaining to QTech that an accessory
>> item they sell but did not build hasn't got instructions that tell you the
>> car you are installing the accessory onto will resist your efforts to
>> install the accessory?
>>
>>
>>
>>
>>
>> "M. E. Bye" <fxdyna@hotmail.com> wrote in message
>> news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
>>> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
>>> stuff my fiancee bought me for Christmas from your outfit is running a
>>> close "second" in that department, in my opinion. One item she bought
>>> me (and which is being sent back for credit) was the billet gas hatch
>>> cover (15006.100). Just how long do you (or Smittybuilt) figure the
>>> weak little spring that holds the cover in the open and closed
>>> position will last... especially when it would be under a constant
>>> barrage of road salt during long, northern Wisconsin winters? Had I
>>> known that the other item, Euro Guard Rear Light Guards (13007.08),
>>> were going to be such a pain in the *** to install, they'd be on their
>>> way back, too. First off, there were no installation instructions.
>>> It would have been nice to know that I had to pull the wiring harness
>>> out and unplug the light fixtures before they could be installed (the
>>> harness on the passenger side would not pull out far enough for me to
>>> get to the connection... it did disconnect, however, inside of the
>>> bodywork and at this time I have absolutely no idea how I am going to
>>> retrieve it). It also would have been a good idea to send along the
>>> CORRECT size screws for installation. The screws included were way
>>> too short and not near the proper girth. I had to make a special trip
>>> to the hardware store to purchase $3.60 worth of screws and washers to
>>> make the install.
>>> Right now, I'm not a very satisfied customer. In future catalogs, how
>>> 'bout indicating the manufacturer's name on ALL items. You do it for
>>> the quality names such as Bestop, why not do it for the crap
>>> manufacturers so that people can avoid it if they want to?
>>
>>
>
Well, I mean, it was a "no brainer" that the tail light assemblies had
to be removed before these things could be installed. But the goofy
thing is that you've got to then slip the whole light assembly into
the guard enclosure from the top end. You cannot do it from the
bottom end of the guard, it's narrower than the light assembly itself.
If you could you wouldn't need to unplug the wiring harness. Why
couldn't the light guard have been engineeered just a little wider so
you wouldn't have to screw with the wiring harness? Aside from not
including proper hardware, *this* is what really frosts my ***.
Mark
'98 TJ
'98 XJ
12-30-2004, 12:30 PM
#17
Guest
Posts: n/a
Re: Customer Comments to Quadratec
"M. E. Bye" <fxdyna@hotmail.com> wrote in message
news:3638t05tn0k1glri9vi8s3u8o4u18o8pg5@4ax.com...
> On Wed, 29 Dec 2004 18:31:53 -0500, "SteveBrady" <steve.brady@(remove
> this)rogers.com> wrote:
>
> >I'm pretty sure they have most of their 'installation instructions' on
their
> >website.
> >
> >
> >"Jeff Strickland" <spamcatcher@yahoo.net> wrote in message
> >news:10t69mrbv6uk39b@corp.supernews.com...
> >> Let me get this straight, you are complaining to QTech that an
accessory
> >> item they sell but did not build hasn't got instructions that tell you
the
> >> car you are installing the accessory onto will resist your efforts to
> >> install the accessory?
> >>
> >>
> >>
> >>
> >>
> >> "M. E. Bye" <fxdyna@hotmail.com> wrote in message
> >> news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
> >>> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
> >>> stuff my fiancee bought me for Christmas from your outfit is running a
> >>> close "second" in that department, in my opinion. One item she bought
> >>> me (and which is being sent back for credit) was the billet gas hatch
> >>> cover (15006.100). Just how long do you (or Smittybuilt) figure the
> >>> weak little spring that holds the cover in the open and closed
> >>> position will last... especially when it would be under a constant
> >>> barrage of road salt during long, northern Wisconsin winters? Had I
> >>> known that the other item, Euro Guard Rear Light Guards (13007.08),
> >>> were going to be such a pain in the *** to install, they'd be on their
> >>> way back, too. First off, there were no installation instructions.
> >>> It would have been nice to know that I had to pull the wiring harness
> >>> out and unplug the light fixtures before they could be installed (the
> >>> harness on the passenger side would not pull out far enough for me to
> >>> get to the connection... it did disconnect, however, inside of the
> >>> bodywork and at this time I have absolutely no idea how I am going to
> >>> retrieve it). It also would have been a good idea to send along the
> >>> CORRECT size screws for installation. The screws included were way
> >>> too short and not near the proper girth. I had to make a special trip
> >>> to the hardware store to purchase $3.60 worth of screws and washers to
> >>> make the install.
> >>> Right now, I'm not a very satisfied customer. In future catalogs, how
> >>> 'bout indicating the manufacturer's name on ALL items. You do it for
> >>> the quality names such as Bestop, why not do it for the crap
> >>> manufacturers so that people can avoid it if they want to?
> >>
> >>
> >
> Well, I mean, it was a "no brainer" that the tail light assemblies had
> to be removed before these things could be installed. But the goofy
> thing is that you've got to then slip the whole light assembly into
> the guard enclosure from the top end. You cannot do it from the
> bottom end of the guard, it's narrower than the light assembly itself.
> If you could you wouldn't need to unplug the wiring harness. Why
> couldn't the light guard have been engineeered just a little wider so
> you wouldn't have to screw with the wiring harness? Aside from not
> including proper hardware, *this* is what really frosts my ***.
>
> Mark
> '98 TJ
> '98 XJ
They designed the guard to follow the contours of the body so it would fit
cleanly and smoothly. If they made it so it was not tapered, then it would
not fit flush at the top.
I agree that they should include the correct screws, but the rest of your
complaint lacks merit. There is too much beer to drink to spend time
worrying about stuff like this.
12-30-2004, 12:30 PM
#18
Guest
Posts: n/a
Re: Customer Comments to Quadratec
"M. E. Bye" <fxdyna@hotmail.com> wrote in message
news:3638t05tn0k1glri9vi8s3u8o4u18o8pg5@4ax.com...
> On Wed, 29 Dec 2004 18:31:53 -0500, "SteveBrady" <steve.brady@(remove
> this)rogers.com> wrote:
>
> >I'm pretty sure they have most of their 'installation instructions' on
their
> >website.
> >
> >
> >"Jeff Strickland" <spamcatcher@yahoo.net> wrote in message
> >news:10t69mrbv6uk39b@corp.supernews.com...
> >> Let me get this straight, you are complaining to QTech that an
accessory
> >> item they sell but did not build hasn't got instructions that tell you
the
> >> car you are installing the accessory onto will resist your efforts to
> >> install the accessory?
> >>
> >>
> >>
> >>
> >>
> >> "M. E. Bye" <fxdyna@hotmail.com> wrote in message
> >> news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
> >>> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
> >>> stuff my fiancee bought me for Christmas from your outfit is running a
> >>> close "second" in that department, in my opinion. One item she bought
> >>> me (and which is being sent back for credit) was the billet gas hatch
> >>> cover (15006.100). Just how long do you (or Smittybuilt) figure the
> >>> weak little spring that holds the cover in the open and closed
> >>> position will last... especially when it would be under a constant
> >>> barrage of road salt during long, northern Wisconsin winters? Had I
> >>> known that the other item, Euro Guard Rear Light Guards (13007.08),
> >>> were going to be such a pain in the *** to install, they'd be on their
> >>> way back, too. First off, there were no installation instructions.
> >>> It would have been nice to know that I had to pull the wiring harness
> >>> out and unplug the light fixtures before they could be installed (the
> >>> harness on the passenger side would not pull out far enough for me to
> >>> get to the connection... it did disconnect, however, inside of the
> >>> bodywork and at this time I have absolutely no idea how I am going to
> >>> retrieve it). It also would have been a good idea to send along the
> >>> CORRECT size screws for installation. The screws included were way
> >>> too short and not near the proper girth. I had to make a special trip
> >>> to the hardware store to purchase $3.60 worth of screws and washers to
> >>> make the install.
> >>> Right now, I'm not a very satisfied customer. In future catalogs, how
> >>> 'bout indicating the manufacturer's name on ALL items. You do it for
> >>> the quality names such as Bestop, why not do it for the crap
> >>> manufacturers so that people can avoid it if they want to?
> >>
> >>
> >
> Well, I mean, it was a "no brainer" that the tail light assemblies had
> to be removed before these things could be installed. But the goofy
> thing is that you've got to then slip the whole light assembly into
> the guard enclosure from the top end. You cannot do it from the
> bottom end of the guard, it's narrower than the light assembly itself.
> If you could you wouldn't need to unplug the wiring harness. Why
> couldn't the light guard have been engineeered just a little wider so
> you wouldn't have to screw with the wiring harness? Aside from not
> including proper hardware, *this* is what really frosts my ***.
>
> Mark
> '98 TJ
> '98 XJ
They designed the guard to follow the contours of the body so it would fit
cleanly and smoothly. If they made it so it was not tapered, then it would
not fit flush at the top.
I agree that they should include the correct screws, but the rest of your
complaint lacks merit. There is too much beer to drink to spend time
worrying about stuff like this.
12-30-2004, 12:30 PM
#19
Guest
Posts: n/a
Re: Customer Comments to Quadratec
"M. E. Bye" <fxdyna@hotmail.com> wrote in message
news:3638t05tn0k1glri9vi8s3u8o4u18o8pg5@4ax.com...
> On Wed, 29 Dec 2004 18:31:53 -0500, "SteveBrady" <steve.brady@(remove
> this)rogers.com> wrote:
>
> >I'm pretty sure they have most of their 'installation instructions' on
their
> >website.
> >
> >
> >"Jeff Strickland" <spamcatcher@yahoo.net> wrote in message
> >news:10t69mrbv6uk39b@corp.supernews.com...
> >> Let me get this straight, you are complaining to QTech that an
accessory
> >> item they sell but did not build hasn't got instructions that tell you
the
> >> car you are installing the accessory onto will resist your efforts to
> >> install the accessory?
> >>
> >>
> >>
> >>
> >>
> >> "M. E. Bye" <fxdyna@hotmail.com> wrote in message
> >> news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
> >>> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
> >>> stuff my fiancee bought me for Christmas from your outfit is running a
> >>> close "second" in that department, in my opinion. One item she bought
> >>> me (and which is being sent back for credit) was the billet gas hatch
> >>> cover (15006.100). Just how long do you (or Smittybuilt) figure the
> >>> weak little spring that holds the cover in the open and closed
> >>> position will last... especially when it would be under a constant
> >>> barrage of road salt during long, northern Wisconsin winters? Had I
> >>> known that the other item, Euro Guard Rear Light Guards (13007.08),
> >>> were going to be such a pain in the *** to install, they'd be on their
> >>> way back, too. First off, there were no installation instructions.
> >>> It would have been nice to know that I had to pull the wiring harness
> >>> out and unplug the light fixtures before they could be installed (the
> >>> harness on the passenger side would not pull out far enough for me to
> >>> get to the connection... it did disconnect, however, inside of the
> >>> bodywork and at this time I have absolutely no idea how I am going to
> >>> retrieve it). It also would have been a good idea to send along the
> >>> CORRECT size screws for installation. The screws included were way
> >>> too short and not near the proper girth. I had to make a special trip
> >>> to the hardware store to purchase $3.60 worth of screws and washers to
> >>> make the install.
> >>> Right now, I'm not a very satisfied customer. In future catalogs, how
> >>> 'bout indicating the manufacturer's name on ALL items. You do it for
> >>> the quality names such as Bestop, why not do it for the crap
> >>> manufacturers so that people can avoid it if they want to?
> >>
> >>
> >
> Well, I mean, it was a "no brainer" that the tail light assemblies had
> to be removed before these things could be installed. But the goofy
> thing is that you've got to then slip the whole light assembly into
> the guard enclosure from the top end. You cannot do it from the
> bottom end of the guard, it's narrower than the light assembly itself.
> If you could you wouldn't need to unplug the wiring harness. Why
> couldn't the light guard have been engineeered just a little wider so
> you wouldn't have to screw with the wiring harness? Aside from not
> including proper hardware, *this* is what really frosts my ***.
>
> Mark
> '98 TJ
> '98 XJ
They designed the guard to follow the contours of the body so it would fit
cleanly and smoothly. If they made it so it was not tapered, then it would
not fit flush at the top.
I agree that they should include the correct screws, but the rest of your
complaint lacks merit. There is too much beer to drink to spend time
worrying about stuff like this.
12-30-2004, 12:55 PM
#20
Guest
Posts: n/a
Re: Customer Comments to Quadratec
On Thu, 30 Dec 2004 09:30:07 -0800, "Jeff Strickland"
<spamcatcher@yahoo.net> wrote:
>They designed the guard to follow the contours of the body so it would fit
>cleanly and smoothly. If they made it so it was not tapered, then it would
>not fit flush at the top.
>
>I agree that they should include the correct screws, but the rest of your
>complaint lacks merit. There is too much beer to drink to spend time
>worrying about stuff like this.
>
>
Point taken! On both counts.
Have a safe New Year!
Mark
'98 TJ
'98 XJ
<spamcatcher@yahoo.net> wrote:
>They designed the guard to follow the contours of the body so it would fit
>cleanly and smoothly. If they made it so it was not tapered, then it would
>not fit flush at the top.
>
>I agree that they should include the correct screws, but the rest of your
>complaint lacks merit. There is too much beer to drink to spend time
>worrying about stuff like this.
>
>
Point taken! On both counts.
Have a safe New Year!
Mark
'98 TJ
'98 XJ