Customer Comments to Quadratec
 

I'd heard that Steelhorse accessories were junk, but the Smittybuilt
stuff my fiancee bought me for Christmas from your outfit is running a
close "second" in that department, in my opinion. One item she bought
me (and which is being sent back for credit) was the billet gas hatch
cover (15006.100). Just how long do you (or Smittybuilt) figure the
weak little spring that holds the cover in the open and closed
position will last... especially when it would be under a constant
barrage of road salt during long, northern Wisconsin winters? Had I
known that the other item, Euro Guard Rear Light Guards (13007.08),
were going to be such a pain in the ass to install, they'd be on their
way back, too. First off, there were no installation instructions.
It would have been nice to know that I had to pull the wiring harness
out and unplug the light fixtures before they could be installed (the
harness on the passenger side would not pull out far enough for me to
get to the connection... it did disconnect, however, inside of the
bodywork and at this time I have absolutely no idea how I am going to
retrieve it). It also would have been a good idea to send along the
CORRECT size screws for installation. The screws included were way
too short and not near the proper girth. I had to make a special trip
to the hardware store to purchase $3.60 worth of screws and washers to
make the install.
Right now, I'm not a very satisfied customer. In future catalogs, how
'bout indicating the manufacturer's name on ALL items. You do it for
the quality names such as Bestop, why not do it for the crap
manufacturers so that people can avoid it if they want to?

Re: Customer Comments to Quadratec
 

Let me get this straight, you are complaining to QTech that an accessory
item they sell but did not build hasn't got instructions that tell you the
car you are installing the accessory onto will resist your efforts to
install the accessory?





"M. E. Bye" <fxdyna@hotmail.com> wrote in message
news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
> stuff my fiancee bought me for Christmas from your outfit is running a
> close "second" in that department, in my opinion. One item she bought
> me (and which is being sent back for credit) was the billet gas hatch
> cover (15006.100). Just how long do you (or Smittybuilt) figure the
> weak little spring that holds the cover in the open and closed
> position will last... especially when it would be under a constant
> barrage of road salt during long, northern Wisconsin winters? Had I
> known that the other item, Euro Guard Rear Light Guards (13007.08),
> were going to be such a pain in the ass to install, they'd be on their
> way back, too. First off, there were no installation instructions.
> It would have been nice to know that I had to pull the wiring harness
> out and unplug the light fixtures before they could be installed (the
> harness on the passenger side would not pull out far enough for me to
> get to the connection... it did disconnect, however, inside of the
> bodywork and at this time I have absolutely no idea how I am going to
> retrieve it). It also would have been a good idea to send along the
> CORRECT size screws for installation. The screws included were way
> too short and not near the proper girth. I had to make a special trip
> to the hardware store to purchase $3.60 worth of screws and washers to
> make the install.
> Right now, I'm not a very satisfied customer. In future catalogs, how
> 'bout indicating the manufacturer's name on ALL items. You do it for
> the quality names such as Bestop, why not do it for the crap
> manufacturers so that people can avoid it if they want to?

Re: Customer Comments to Quadratec
 

Let me get this straight, you are complaining to QTech that an accessory
item they sell but did not build hasn't got instructions that tell you the
car you are installing the accessory onto will resist your efforts to
install the accessory?





"M. E. Bye" <fxdyna@hotmail.com> wrote in message
news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
> stuff my fiancee bought me for Christmas from your outfit is running a
> close "second" in that department, in my opinion. One item she bought
> me (and which is being sent back for credit) was the billet gas hatch
> cover (15006.100). Just how long do you (or Smittybuilt) figure the
> weak little spring that holds the cover in the open and closed
> position will last... especially when it would be under a constant
> barrage of road salt during long, northern Wisconsin winters? Had I
> known that the other item, Euro Guard Rear Light Guards (13007.08),
> were going to be such a pain in the ass to install, they'd be on their
> way back, too. First off, there were no installation instructions.
> It would have been nice to know that I had to pull the wiring harness
> out and unplug the light fixtures before they could be installed (the
> harness on the passenger side would not pull out far enough for me to
> get to the connection... it did disconnect, however, inside of the
> bodywork and at this time I have absolutely no idea how I am going to
> retrieve it). It also would have been a good idea to send along the
> CORRECT size screws for installation. The screws included were way
> too short and not near the proper girth. I had to make a special trip
> to the hardware store to purchase $3.60 worth of screws and washers to
> make the install.
> Right now, I'm not a very satisfied customer. In future catalogs, how
> 'bout indicating the manufacturer's name on ALL items. You do it for
> the quality names such as Bestop, why not do it for the crap
> manufacturers so that people can avoid it if they want to?

Re: Customer Comments to Quadratec
 

Let me get this straight, you are complaining to QTech that an accessory
item they sell but did not build hasn't got instructions that tell you the
car you are installing the accessory onto will resist your efforts to
install the accessory?





"M. E. Bye" <fxdyna@hotmail.com> wrote in message
news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
> stuff my fiancee bought me for Christmas from your outfit is running a
> close "second" in that department, in my opinion. One item she bought
> me (and which is being sent back for credit) was the billet gas hatch
> cover (15006.100). Just how long do you (or Smittybuilt) figure the
> weak little spring that holds the cover in the open and closed
> position will last... especially when it would be under a constant
> barrage of road salt during long, northern Wisconsin winters? Had I
> known that the other item, Euro Guard Rear Light Guards (13007.08),
> were going to be such a pain in the ass to install, they'd be on their
> way back, too. First off, there were no installation instructions.
> It would have been nice to know that I had to pull the wiring harness
> out and unplug the light fixtures before they could be installed (the
> harness on the passenger side would not pull out far enough for me to
> get to the connection... it did disconnect, however, inside of the
> bodywork and at this time I have absolutely no idea how I am going to
> retrieve it). It also would have been a good idea to send along the
> CORRECT size screws for installation. The screws included were way
> too short and not near the proper girth. I had to make a special trip
> to the hardware store to purchase $3.60 worth of screws and washers to
> make the install.
> Right now, I'm not a very satisfied customer. In future catalogs, how
> 'bout indicating the manufacturer's name on ALL items. You do it for
> the quality names such as Bestop, why not do it for the crap
> manufacturers so that people can avoid it if they want to?

Re: Customer Comments to Quadratec
 

I'm pretty sure they have most of their 'installation instructions' on their
website.


"Jeff Strickland" <spamcatcher@yahoo.net> wrote in message
news:10t69mrbv6uk39b@corp.supernews.com...
> Let me get this straight, you are complaining to QTech that an accessory
> item they sell but did not build hasn't got instructions that tell you the
> car you are installing the accessory onto will resist your efforts to
> install the accessory?
>
>
>
>
>
> "M. E. Bye" <fxdyna@hotmail.com> wrote in message
> news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
>> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
>> stuff my fiancee bought me for Christmas from your outfit is running a
>> close "second" in that department, in my opinion. One item she bought
>> me (and which is being sent back for credit) was the billet gas hatch
>> cover (15006.100). Just how long do you (or Smittybuilt) figure the
>> weak little spring that holds the cover in the open and closed
>> position will last... especially when it would be under a constant
>> barrage of road salt during long, northern Wisconsin winters? Had I
>> known that the other item, Euro Guard Rear Light Guards (13007.08),
>> were going to be such a pain in the ass to install, they'd be on their
>> way back, too. First off, there were no installation instructions.
>> It would have been nice to know that I had to pull the wiring harness
>> out and unplug the light fixtures before they could be installed (the
>> harness on the passenger side would not pull out far enough for me to
>> get to the connection... it did disconnect, however, inside of the
>> bodywork and at this time I have absolutely no idea how I am going to
>> retrieve it). It also would have been a good idea to send along the
>> CORRECT size screws for installation. The screws included were way
>> too short and not near the proper girth. I had to make a special trip
>> to the hardware store to purchase $3.60 worth of screws and washers to
>> make the install.
>> Right now, I'm not a very satisfied customer. In future catalogs, how
>> 'bout indicating the manufacturer's name on ALL items. You do it for
>> the quality names such as Bestop, why not do it for the crap
>> manufacturers so that people can avoid it if they want to?
>
>

Re: Customer Comments to Quadratec
 

I'm pretty sure they have most of their 'installation instructions' on their
website.


"Jeff Strickland" <spamcatcher@yahoo.net> wrote in message
news:10t69mrbv6uk39b@corp.supernews.com...
> Let me get this straight, you are complaining to QTech that an accessory
> item they sell but did not build hasn't got instructions that tell you the
> car you are installing the accessory onto will resist your efforts to
> install the accessory?
>
>
>
>
>
> "M. E. Bye" <fxdyna@hotmail.com> wrote in message
> news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
>> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
>> stuff my fiancee bought me for Christmas from your outfit is running a
>> close "second" in that department, in my opinion. One item she bought
>> me (and which is being sent back for credit) was the billet gas hatch
>> cover (15006.100). Just how long do you (or Smittybuilt) figure the
>> weak little spring that holds the cover in the open and closed
>> position will last... especially when it would be under a constant
>> barrage of road salt during long, northern Wisconsin winters? Had I
>> known that the other item, Euro Guard Rear Light Guards (13007.08),
>> were going to be such a pain in the ass to install, they'd be on their
>> way back, too. First off, there were no installation instructions.
>> It would have been nice to know that I had to pull the wiring harness
>> out and unplug the light fixtures before they could be installed (the
>> harness on the passenger side would not pull out far enough for me to
>> get to the connection... it did disconnect, however, inside of the
>> bodywork and at this time I have absolutely no idea how I am going to
>> retrieve it). It also would have been a good idea to send along the
>> CORRECT size screws for installation. The screws included were way
>> too short and not near the proper girth. I had to make a special trip
>> to the hardware store to purchase $3.60 worth of screws and washers to
>> make the install.
>> Right now, I'm not a very satisfied customer. In future catalogs, how
>> 'bout indicating the manufacturer's name on ALL items. You do it for
>> the quality names such as Bestop, why not do it for the crap
>> manufacturers so that people can avoid it if they want to?
>
>

Re: Customer Comments to Quadratec
 

I'm pretty sure they have most of their 'installation instructions' on their
website.


"Jeff Strickland" <spamcatcher@yahoo.net> wrote in message
news:10t69mrbv6uk39b@corp.supernews.com...
> Let me get this straight, you are complaining to QTech that an accessory
> item they sell but did not build hasn't got instructions that tell you the
> car you are installing the accessory onto will resist your efforts to
> install the accessory?
>
>
>
>
>
> "M. E. Bye" <fxdyna@hotmail.com> wrote in message
> news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
>> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
>> stuff my fiancee bought me for Christmas from your outfit is running a
>> close "second" in that department, in my opinion. One item she bought
>> me (and which is being sent back for credit) was the billet gas hatch
>> cover (15006.100). Just how long do you (or Smittybuilt) figure the
>> weak little spring that holds the cover in the open and closed
>> position will last... especially when it would be under a constant
>> barrage of road salt during long, northern Wisconsin winters? Had I
>> known that the other item, Euro Guard Rear Light Guards (13007.08),
>> were going to be such a pain in the ass to install, they'd be on their
>> way back, too. First off, there were no installation instructions.
>> It would have been nice to know that I had to pull the wiring harness
>> out and unplug the light fixtures before they could be installed (the
>> harness on the passenger side would not pull out far enough for me to
>> get to the connection... it did disconnect, however, inside of the
>> bodywork and at this time I have absolutely no idea how I am going to
>> retrieve it). It also would have been a good idea to send along the
>> CORRECT size screws for installation. The screws included were way
>> too short and not near the proper girth. I had to make a special trip
>> to the hardware store to purchase $3.60 worth of screws and washers to
>> make the install.
>> Right now, I'm not a very satisfied customer. In future catalogs, how
>> 'bout indicating the manufacturer's name on ALL items. You do it for
>> the quality names such as Bestop, why not do it for the crap
>> manufacturers so that people can avoid it if they want to?
>
>

Re: Customer Comments to Quadratec
 

FYI, Steelhorse was bought out by Smittybuilt a year or so ago. From your
comments Smittybuilt have by now re-branded the same useless junk under
their own name. It's a shame, I was hoping the Steelhorse crap would never
again be foisted on the public, but apprently it's just a shell game.

I spoke with the Quadratec people at Moab two years ago about the Steelhorse
branded junk they were selling as CJ replacement parts. At the time I was in
the middle of a restoration on a '76 CJ5 and I'd returned numerous
Steelhorse branded items to them which turned out to be junk. Their reps
assured me they had severed all business ties to the offshore mfr that made
Steelhorse. Apprently the curse is back: Caveat Emptor!


"M. E. Bye" <fxdyna@hotmail.com> wrote in message
news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
> stuff my fiancee bought me for Christmas from your outfit is running a
> close "second" in that department, in my opinion. One item she bought
> me (and which is being sent back for credit) was the billet gas hatch
> cover (15006.100). Just how long do you (or Smittybuilt) figure the
> weak little spring that holds the cover in the open and closed
> position will last... especially when it would be under a constant
> barrage of road salt during long, northern Wisconsin winters? Had I
> known that the other item, Euro Guard Rear Light Guards (13007.08),
> were going to be such a pain in the ass to install, they'd be on their
> way back, too. First off, there were no installation instructions.
> It would have been nice to know that I had to pull the wiring harness
> out and unplug the light fixtures before they could be installed (the
> harness on the passenger side would not pull out far enough for me to
> get to the connection... it did disconnect, however, inside of the
> bodywork and at this time I have absolutely no idea how I am going to
> retrieve it). It also would have been a good idea to send along the
> CORRECT size screws for installation. The screws included were way
> too short and not near the proper girth. I had to make a special trip
> to the hardware store to purchase $3.60 worth of screws and washers to
> make the install.
> Right now, I'm not a very satisfied customer. In future catalogs, how
> 'bout indicating the manufacturer's name on ALL items. You do it for
> the quality names such as Bestop, why not do it for the crap
> manufacturers so that people can avoid it if they want to?

Re: Customer Comments to Quadratec
 

FYI, Steelhorse was bought out by Smittybuilt a year or so ago. From your
comments Smittybuilt have by now re-branded the same useless junk under
their own name. It's a shame, I was hoping the Steelhorse crap would never
again be foisted on the public, but apprently it's just a shell game.

I spoke with the Quadratec people at Moab two years ago about the Steelhorse
branded junk they were selling as CJ replacement parts. At the time I was in
the middle of a restoration on a '76 CJ5 and I'd returned numerous
Steelhorse branded items to them which turned out to be junk. Their reps
assured me they had severed all business ties to the offshore mfr that made
Steelhorse. Apprently the curse is back: Caveat Emptor!


"M. E. Bye" <fxdyna@hotmail.com> wrote in message
news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
> stuff my fiancee bought me for Christmas from your outfit is running a
> close "second" in that department, in my opinion. One item she bought
> me (and which is being sent back for credit) was the billet gas hatch
> cover (15006.100). Just how long do you (or Smittybuilt) figure the
> weak little spring that holds the cover in the open and closed
> position will last... especially when it would be under a constant
> barrage of road salt during long, northern Wisconsin winters? Had I
> known that the other item, Euro Guard Rear Light Guards (13007.08),
> were going to be such a pain in the ass to install, they'd be on their
> way back, too. First off, there were no installation instructions.
> It would have been nice to know that I had to pull the wiring harness
> out and unplug the light fixtures before they could be installed (the
> harness on the passenger side would not pull out far enough for me to
> get to the connection... it did disconnect, however, inside of the
> bodywork and at this time I have absolutely no idea how I am going to
> retrieve it). It also would have been a good idea to send along the
> CORRECT size screws for installation. The screws included were way
> too short and not near the proper girth. I had to make a special trip
> to the hardware store to purchase $3.60 worth of screws and washers to
> make the install.
> Right now, I'm not a very satisfied customer. In future catalogs, how
> 'bout indicating the manufacturer's name on ALL items. You do it for
> the quality names such as Bestop, why not do it for the crap
> manufacturers so that people can avoid it if they want to?

Re: Customer Comments to Quadratec
 

FYI, Steelhorse was bought out by Smittybuilt a year or so ago. From your
comments Smittybuilt have by now re-branded the same useless junk under
their own name. It's a shame, I was hoping the Steelhorse crap would never
again be foisted on the public, but apprently it's just a shell game.

I spoke with the Quadratec people at Moab two years ago about the Steelhorse
branded junk they were selling as CJ replacement parts. At the time I was in
the middle of a restoration on a '76 CJ5 and I'd returned numerous
Steelhorse branded items to them which turned out to be junk. Their reps
assured me they had severed all business ties to the offshore mfr that made
Steelhorse. Apprently the curse is back: Caveat Emptor!


"M. E. Bye" <fxdyna@hotmail.com> wrote in message
news:3a66t0p29o4046docpbkptd21c3u9v82bi@4ax.com...
> I'd heard that Steelhorse accessories were junk, but the Smittybuilt
> stuff my fiancee bought me for Christmas from your outfit is running a
> close "second" in that department, in my opinion. One item she bought
> me (and which is being sent back for credit) was the billet gas hatch
> cover (15006.100). Just how long do you (or Smittybuilt) figure the
> weak little spring that holds the cover in the open and closed
> position will last... especially when it would be under a constant
> barrage of road salt during long, northern Wisconsin winters? Had I
> known that the other item, Euro Guard Rear Light Guards (13007.08),
> were going to be such a pain in the ass to install, they'd be on their
> way back, too. First off, there were no installation instructions.
> It would have been nice to know that I had to pull the wiring harness
> out and unplug the light fixtures before they could be installed (the
> harness on the passenger side would not pull out far enough for me to
> get to the connection... it did disconnect, however, inside of the
> bodywork and at this time I have absolutely no idea how I am going to
> retrieve it). It also would have been a good idea to send along the
> CORRECT size screws for installation. The screws included were way
> too short and not near the proper girth. I had to make a special trip
> to the hardware store to purchase $3.60 worth of screws and washers to
> make the install.
> Right now, I'm not a very satisfied customer. In future catalogs, how
> 'bout indicating the manufacturer's name on ALL items. You do it for
> the quality names such as Bestop, why not do it for the crap
> manufacturers so that people can avoid it if they want to?