Rocky-Road outfitters update
12-16-2006, 08:31 PM
#11
Guest
Posts: n/a
Re: Rocky-Road outfitters update - Update #2
No, they are custom made by RRO.
Carl
"Mike Romain" <romainm@sympatico.ca> wrote in message
news:45841A74.41B9DA85@sympatico.ca...
> Are they made by 'stealhorse'?
>
> Mike
> 86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
> 88 Cherokee 235 BFG AT's
> Canadian Off Road Trips Photos: Non members can still view!
> Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
> (More Off Road album links at bottom of the view page)
>
>
> Carl wrote:
>>
>> I called RRO about 20 minutes after the OP. They said they had a shipment
>> coming in but didn't know if my lights were on that shipment. They
>> promised
>> to give me a call in a few hours. Nearly 24 hours later, nothing.
>>
>> On a side note, my initial impressions about the shackles is now less
>> than
>> stellar. The grease nipples, instead of being threaded in, are a press
>> fit.
>> The nipples have a threaded end. They both fell out before ever making it
>> onto the Jeep.
>>
>> Carl
>>
>> "Kate" <svtkate@spam.filter.selby.ws> wrote in message
>> news:3pSgh.310$cB6.77@bignews7.bellsouth.net...
>> >
>> > "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
>> > news:M4OdnWHrn7AIUB_YnZ2dnUVZ_qOpnZ2d@comcast.com. ..
>> >> On 12/6 I placed and order for two IPF headlamp lenses, two IPF h4
>> >> bulbs,
>> >> and two XJ lift shackles. On 12/11, I recieved an e-mail from UPS ship
>> >> notoification with tracking information. The package arrived on 12/12.
>> >> Untill today, 12/15, I hadn't had a chance to go pick up the package
>> >> from
>> >> my apartment complex.
>> >>
>> >> The package includes (2) XJ lift shackles. The packing list says the
>> >> headlamps and bulbs are on backorder. There was no mention of a
>> >> backorder
>> >> on the web site.
>> >>
>> >> Now, before the flaming starts, I'm not complaining about the
>> >> backorder.
>> >> That's fine. They only charged the payment for the shackles and have
>> >> not
>> >> charged for the headlamps at this time. I order online and know that
>> >> processing and shipping takes time, so I order with enough time to
>> >> accomodate.
>> >>
>> >> What am I complaning about? It's been six full business days since I
>> >> placed my order on 12/6, and no one has bothered to call or e-mail and
>> >> tell me that my other items are on backorder.
>> >>
>> >> Am I wrong to expect to be notified when items I have purchased are on
>> >> backorder, and when the anticipated ship date is?
>> >>
>> >> All that being said, the shackles appear to be very high quality and
>> >> were
>> >> very carefully and well packed. Bushings and grease nipples are
>> >> pre-installed.
>> >>
>> >> Carl
>> >
>> > Nope, I don't think you are wrong at all.
>> > I bought something from HomeDepot.com this past summer. Actually
>> > several
>> > somethings. One of the items I decided I didn't want and called them as
>> > I
>> > wanted to cancel the order. I was told to just refuse the delivery,
>> > which
>> > I did. It took me THREE MONTHS to get a refund. I had no luck with
>> > emails,
>> > not even the grouchy kind. It seems their emailing ahs been outsourced.
>> > I
>> > filed a dispute with my credit card company and within a week I had a
>> > refund ($235.00). I think it was a coincidence because when I called
>> > their
>> > 800 number the young lady told me aht I should have phoned sooner
>> > because
>> > that was all they needed to process my refund.
>> >
>> > Sooooooo where I'm going with this, call them. Don't rely on them to
>> > nitialize the communication. You have only one order to worry about,
>> > they
>> > have hundreds. Hopefully they can give you an ETA.
>> >
>> > Kate
>> >
>> >
Carl
"Mike Romain" <romainm@sympatico.ca> wrote in message
news:45841A74.41B9DA85@sympatico.ca...
> Are they made by 'stealhorse'?
>
> Mike
> 86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
> 88 Cherokee 235 BFG AT's
> Canadian Off Road Trips Photos: Non members can still view!
> Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
> (More Off Road album links at bottom of the view page)
>
>
> Carl wrote:
>>
>> I called RRO about 20 minutes after the OP. They said they had a shipment
>> coming in but didn't know if my lights were on that shipment. They
>> promised
>> to give me a call in a few hours. Nearly 24 hours later, nothing.
>>
>> On a side note, my initial impressions about the shackles is now less
>> than
>> stellar. The grease nipples, instead of being threaded in, are a press
>> fit.
>> The nipples have a threaded end. They both fell out before ever making it
>> onto the Jeep.
>>
>> Carl
>>
>> "Kate" <svtkate@spam.filter.selby.ws> wrote in message
>> news:3pSgh.310$cB6.77@bignews7.bellsouth.net...
>> >
>> > "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
>> > news:M4OdnWHrn7AIUB_YnZ2dnUVZ_qOpnZ2d@comcast.com. ..
>> >> On 12/6 I placed and order for two IPF headlamp lenses, two IPF h4
>> >> bulbs,
>> >> and two XJ lift shackles. On 12/11, I recieved an e-mail from UPS ship
>> >> notoification with tracking information. The package arrived on 12/12.
>> >> Untill today, 12/15, I hadn't had a chance to go pick up the package
>> >> from
>> >> my apartment complex.
>> >>
>> >> The package includes (2) XJ lift shackles. The packing list says the
>> >> headlamps and bulbs are on backorder. There was no mention of a
>> >> backorder
>> >> on the web site.
>> >>
>> >> Now, before the flaming starts, I'm not complaining about the
>> >> backorder.
>> >> That's fine. They only charged the payment for the shackles and have
>> >> not
>> >> charged for the headlamps at this time. I order online and know that
>> >> processing and shipping takes time, so I order with enough time to
>> >> accomodate.
>> >>
>> >> What am I complaning about? It's been six full business days since I
>> >> placed my order on 12/6, and no one has bothered to call or e-mail and
>> >> tell me that my other items are on backorder.
>> >>
>> >> Am I wrong to expect to be notified when items I have purchased are on
>> >> backorder, and when the anticipated ship date is?
>> >>
>> >> All that being said, the shackles appear to be very high quality and
>> >> were
>> >> very carefully and well packed. Bushings and grease nipples are
>> >> pre-installed.
>> >>
>> >> Carl
>> >
>> > Nope, I don't think you are wrong at all.
>> > I bought something from HomeDepot.com this past summer. Actually
>> > several
>> > somethings. One of the items I decided I didn't want and called them as
>> > I
>> > wanted to cancel the order. I was told to just refuse the delivery,
>> > which
>> > I did. It took me THREE MONTHS to get a refund. I had no luck with
>> > emails,
>> > not even the grouchy kind. It seems their emailing ahs been outsourced.
>> > I
>> > filed a dispute with my credit card company and within a week I had a
>> > refund ($235.00). I think it was a coincidence because when I called
>> > their
>> > 800 number the young lady told me aht I should have phoned sooner
>> > because
>> > that was all they needed to process my refund.
>> >
>> > Sooooooo where I'm going with this, call them. Don't rely on them to
>> > nitialize the communication. You have only one order to worry about,
>> > they
>> > have hundreds. Hopefully they can give you an ETA.
>> >
>> > Kate
>> >
>> >
12-16-2006, 08:31 PM
#12
Guest
Posts: n/a
Re: Rocky-Road outfitters update - Update #2
No, they are custom made by RRO.
Carl
"Mike Romain" <romainm@sympatico.ca> wrote in message
news:45841A74.41B9DA85@sympatico.ca...
> Are they made by 'stealhorse'?
>
> Mike
> 86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
> 88 Cherokee 235 BFG AT's
> Canadian Off Road Trips Photos: Non members can still view!
> Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
> (More Off Road album links at bottom of the view page)
>
>
> Carl wrote:
>>
>> I called RRO about 20 minutes after the OP. They said they had a shipment
>> coming in but didn't know if my lights were on that shipment. They
>> promised
>> to give me a call in a few hours. Nearly 24 hours later, nothing.
>>
>> On a side note, my initial impressions about the shackles is now less
>> than
>> stellar. The grease nipples, instead of being threaded in, are a press
>> fit.
>> The nipples have a threaded end. They both fell out before ever making it
>> onto the Jeep.
>>
>> Carl
>>
>> "Kate" <svtkate@spam.filter.selby.ws> wrote in message
>> news:3pSgh.310$cB6.77@bignews7.bellsouth.net...
>> >
>> > "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
>> > news:M4OdnWHrn7AIUB_YnZ2dnUVZ_qOpnZ2d@comcast.com. ..
>> >> On 12/6 I placed and order for two IPF headlamp lenses, two IPF h4
>> >> bulbs,
>> >> and two XJ lift shackles. On 12/11, I recieved an e-mail from UPS ship
>> >> notoification with tracking information. The package arrived on 12/12.
>> >> Untill today, 12/15, I hadn't had a chance to go pick up the package
>> >> from
>> >> my apartment complex.
>> >>
>> >> The package includes (2) XJ lift shackles. The packing list says the
>> >> headlamps and bulbs are on backorder. There was no mention of a
>> >> backorder
>> >> on the web site.
>> >>
>> >> Now, before the flaming starts, I'm not complaining about the
>> >> backorder.
>> >> That's fine. They only charged the payment for the shackles and have
>> >> not
>> >> charged for the headlamps at this time. I order online and know that
>> >> processing and shipping takes time, so I order with enough time to
>> >> accomodate.
>> >>
>> >> What am I complaning about? It's been six full business days since I
>> >> placed my order on 12/6, and no one has bothered to call or e-mail and
>> >> tell me that my other items are on backorder.
>> >>
>> >> Am I wrong to expect to be notified when items I have purchased are on
>> >> backorder, and when the anticipated ship date is?
>> >>
>> >> All that being said, the shackles appear to be very high quality and
>> >> were
>> >> very carefully and well packed. Bushings and grease nipples are
>> >> pre-installed.
>> >>
>> >> Carl
>> >
>> > Nope, I don't think you are wrong at all.
>> > I bought something from HomeDepot.com this past summer. Actually
>> > several
>> > somethings. One of the items I decided I didn't want and called them as
>> > I
>> > wanted to cancel the order. I was told to just refuse the delivery,
>> > which
>> > I did. It took me THREE MONTHS to get a refund. I had no luck with
>> > emails,
>> > not even the grouchy kind. It seems their emailing ahs been outsourced.
>> > I
>> > filed a dispute with my credit card company and within a week I had a
>> > refund ($235.00). I think it was a coincidence because when I called
>> > their
>> > 800 number the young lady told me aht I should have phoned sooner
>> > because
>> > that was all they needed to process my refund.
>> >
>> > Sooooooo where I'm going with this, call them. Don't rely on them to
>> > nitialize the communication. You have only one order to worry about,
>> > they
>> > have hundreds. Hopefully they can give you an ETA.
>> >
>> > Kate
>> >
>> >
Carl
"Mike Romain" <romainm@sympatico.ca> wrote in message
news:45841A74.41B9DA85@sympatico.ca...
> Are they made by 'stealhorse'?
>
> Mike
> 86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
> 88 Cherokee 235 BFG AT's
> Canadian Off Road Trips Photos: Non members can still view!
> Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
> (More Off Road album links at bottom of the view page)
>
>
> Carl wrote:
>>
>> I called RRO about 20 minutes after the OP. They said they had a shipment
>> coming in but didn't know if my lights were on that shipment. They
>> promised
>> to give me a call in a few hours. Nearly 24 hours later, nothing.
>>
>> On a side note, my initial impressions about the shackles is now less
>> than
>> stellar. The grease nipples, instead of being threaded in, are a press
>> fit.
>> The nipples have a threaded end. They both fell out before ever making it
>> onto the Jeep.
>>
>> Carl
>>
>> "Kate" <svtkate@spam.filter.selby.ws> wrote in message
>> news:3pSgh.310$cB6.77@bignews7.bellsouth.net...
>> >
>> > "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
>> > news:M4OdnWHrn7AIUB_YnZ2dnUVZ_qOpnZ2d@comcast.com. ..
>> >> On 12/6 I placed and order for two IPF headlamp lenses, two IPF h4
>> >> bulbs,
>> >> and two XJ lift shackles. On 12/11, I recieved an e-mail from UPS ship
>> >> notoification with tracking information. The package arrived on 12/12.
>> >> Untill today, 12/15, I hadn't had a chance to go pick up the package
>> >> from
>> >> my apartment complex.
>> >>
>> >> The package includes (2) XJ lift shackles. The packing list says the
>> >> headlamps and bulbs are on backorder. There was no mention of a
>> >> backorder
>> >> on the web site.
>> >>
>> >> Now, before the flaming starts, I'm not complaining about the
>> >> backorder.
>> >> That's fine. They only charged the payment for the shackles and have
>> >> not
>> >> charged for the headlamps at this time. I order online and know that
>> >> processing and shipping takes time, so I order with enough time to
>> >> accomodate.
>> >>
>> >> What am I complaning about? It's been six full business days since I
>> >> placed my order on 12/6, and no one has bothered to call or e-mail and
>> >> tell me that my other items are on backorder.
>> >>
>> >> Am I wrong to expect to be notified when items I have purchased are on
>> >> backorder, and when the anticipated ship date is?
>> >>
>> >> All that being said, the shackles appear to be very high quality and
>> >> were
>> >> very carefully and well packed. Bushings and grease nipples are
>> >> pre-installed.
>> >>
>> >> Carl
>> >
>> > Nope, I don't think you are wrong at all.
>> > I bought something from HomeDepot.com this past summer. Actually
>> > several
>> > somethings. One of the items I decided I didn't want and called them as
>> > I
>> > wanted to cancel the order. I was told to just refuse the delivery,
>> > which
>> > I did. It took me THREE MONTHS to get a refund. I had no luck with
>> > emails,
>> > not even the grouchy kind. It seems their emailing ahs been outsourced.
>> > I
>> > filed a dispute with my credit card company and within a week I had a
>> > refund ($235.00). I think it was a coincidence because when I called
>> > their
>> > 800 number the young lady told me aht I should have phoned sooner
>> > because
>> > that was all they needed to process my refund.
>> >
>> > Sooooooo where I'm going with this, call them. Don't rely on them to
>> > nitialize the communication. You have only one order to worry about,
>> > they
>> > have hundreds. Hopefully they can give you an ETA.
>> >
>> > Kate
>> >
>> >
12-16-2006, 08:31 PM
#13
Guest
Posts: n/a
Re: Rocky-Road outfitters update - Update #2
No, they are custom made by RRO.
Carl
"Mike Romain" <romainm@sympatico.ca> wrote in message
news:45841A74.41B9DA85@sympatico.ca...
> Are they made by 'stealhorse'?
>
> Mike
> 86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
> 88 Cherokee 235 BFG AT's
> Canadian Off Road Trips Photos: Non members can still view!
> Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
> (More Off Road album links at bottom of the view page)
>
>
> Carl wrote:
>>
>> I called RRO about 20 minutes after the OP. They said they had a shipment
>> coming in but didn't know if my lights were on that shipment. They
>> promised
>> to give me a call in a few hours. Nearly 24 hours later, nothing.
>>
>> On a side note, my initial impressions about the shackles is now less
>> than
>> stellar. The grease nipples, instead of being threaded in, are a press
>> fit.
>> The nipples have a threaded end. They both fell out before ever making it
>> onto the Jeep.
>>
>> Carl
>>
>> "Kate" <svtkate@spam.filter.selby.ws> wrote in message
>> news:3pSgh.310$cB6.77@bignews7.bellsouth.net...
>> >
>> > "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
>> > news:M4OdnWHrn7AIUB_YnZ2dnUVZ_qOpnZ2d@comcast.com. ..
>> >> On 12/6 I placed and order for two IPF headlamp lenses, two IPF h4
>> >> bulbs,
>> >> and two XJ lift shackles. On 12/11, I recieved an e-mail from UPS ship
>> >> notoification with tracking information. The package arrived on 12/12.
>> >> Untill today, 12/15, I hadn't had a chance to go pick up the package
>> >> from
>> >> my apartment complex.
>> >>
>> >> The package includes (2) XJ lift shackles. The packing list says the
>> >> headlamps and bulbs are on backorder. There was no mention of a
>> >> backorder
>> >> on the web site.
>> >>
>> >> Now, before the flaming starts, I'm not complaining about the
>> >> backorder.
>> >> That's fine. They only charged the payment for the shackles and have
>> >> not
>> >> charged for the headlamps at this time. I order online and know that
>> >> processing and shipping takes time, so I order with enough time to
>> >> accomodate.
>> >>
>> >> What am I complaning about? It's been six full business days since I
>> >> placed my order on 12/6, and no one has bothered to call or e-mail and
>> >> tell me that my other items are on backorder.
>> >>
>> >> Am I wrong to expect to be notified when items I have purchased are on
>> >> backorder, and when the anticipated ship date is?
>> >>
>> >> All that being said, the shackles appear to be very high quality and
>> >> were
>> >> very carefully and well packed. Bushings and grease nipples are
>> >> pre-installed.
>> >>
>> >> Carl
>> >
>> > Nope, I don't think you are wrong at all.
>> > I bought something from HomeDepot.com this past summer. Actually
>> > several
>> > somethings. One of the items I decided I didn't want and called them as
>> > I
>> > wanted to cancel the order. I was told to just refuse the delivery,
>> > which
>> > I did. It took me THREE MONTHS to get a refund. I had no luck with
>> > emails,
>> > not even the grouchy kind. It seems their emailing ahs been outsourced.
>> > I
>> > filed a dispute with my credit card company and within a week I had a
>> > refund ($235.00). I think it was a coincidence because when I called
>> > their
>> > 800 number the young lady told me aht I should have phoned sooner
>> > because
>> > that was all they needed to process my refund.
>> >
>> > Sooooooo where I'm going with this, call them. Don't rely on them to
>> > nitialize the communication. You have only one order to worry about,
>> > they
>> > have hundreds. Hopefully they can give you an ETA.
>> >
>> > Kate
>> >
>> >
Carl
"Mike Romain" <romainm@sympatico.ca> wrote in message
news:45841A74.41B9DA85@sympatico.ca...
> Are they made by 'stealhorse'?
>
> Mike
> 86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
> 88 Cherokee 235 BFG AT's
> Canadian Off Road Trips Photos: Non members can still view!
> Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
> (More Off Road album links at bottom of the view page)
>
>
> Carl wrote:
>>
>> I called RRO about 20 minutes after the OP. They said they had a shipment
>> coming in but didn't know if my lights were on that shipment. They
>> promised
>> to give me a call in a few hours. Nearly 24 hours later, nothing.
>>
>> On a side note, my initial impressions about the shackles is now less
>> than
>> stellar. The grease nipples, instead of being threaded in, are a press
>> fit.
>> The nipples have a threaded end. They both fell out before ever making it
>> onto the Jeep.
>>
>> Carl
>>
>> "Kate" <svtkate@spam.filter.selby.ws> wrote in message
>> news:3pSgh.310$cB6.77@bignews7.bellsouth.net...
>> >
>> > "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
>> > news:M4OdnWHrn7AIUB_YnZ2dnUVZ_qOpnZ2d@comcast.com. ..
>> >> On 12/6 I placed and order for two IPF headlamp lenses, two IPF h4
>> >> bulbs,
>> >> and two XJ lift shackles. On 12/11, I recieved an e-mail from UPS ship
>> >> notoification with tracking information. The package arrived on 12/12.
>> >> Untill today, 12/15, I hadn't had a chance to go pick up the package
>> >> from
>> >> my apartment complex.
>> >>
>> >> The package includes (2) XJ lift shackles. The packing list says the
>> >> headlamps and bulbs are on backorder. There was no mention of a
>> >> backorder
>> >> on the web site.
>> >>
>> >> Now, before the flaming starts, I'm not complaining about the
>> >> backorder.
>> >> That's fine. They only charged the payment for the shackles and have
>> >> not
>> >> charged for the headlamps at this time. I order online and know that
>> >> processing and shipping takes time, so I order with enough time to
>> >> accomodate.
>> >>
>> >> What am I complaning about? It's been six full business days since I
>> >> placed my order on 12/6, and no one has bothered to call or e-mail and
>> >> tell me that my other items are on backorder.
>> >>
>> >> Am I wrong to expect to be notified when items I have purchased are on
>> >> backorder, and when the anticipated ship date is?
>> >>
>> >> All that being said, the shackles appear to be very high quality and
>> >> were
>> >> very carefully and well packed. Bushings and grease nipples are
>> >> pre-installed.
>> >>
>> >> Carl
>> >
>> > Nope, I don't think you are wrong at all.
>> > I bought something from HomeDepot.com this past summer. Actually
>> > several
>> > somethings. One of the items I decided I didn't want and called them as
>> > I
>> > wanted to cancel the order. I was told to just refuse the delivery,
>> > which
>> > I did. It took me THREE MONTHS to get a refund. I had no luck with
>> > emails,
>> > not even the grouchy kind. It seems their emailing ahs been outsourced.
>> > I
>> > filed a dispute with my credit card company and within a week I had a
>> > refund ($235.00). I think it was a coincidence because when I called
>> > their
>> > 800 number the young lady told me aht I should have phoned sooner
>> > because
>> > that was all they needed to process my refund.
>> >
>> > Sooooooo where I'm going with this, call them. Don't rely on them to
>> > nitialize the communication. You have only one order to worry about,
>> > they
>> > have hundreds. Hopefully they can give you an ETA.
>> >
>> > Kate
>> >
>> >
12-17-2006, 10:17 AM
#14
Guest
Posts: n/a
Re: Rocky-Road outfitters update - Update #2
"Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
news:qNidnZizgZcRiRnYnZ2dnUVZ_smonZ2d@comcast.com. ..
>I called RRO about 20 minutes after the OP. They said they had a shipment
>coming in but didn't know if my lights were on that shipment. They promised
>to give me a call in a few hours. Nearly 24 hours later, nothing.
>
> On a side note, my initial impressions about the shackles is now less than
> stellar. The grease nipples, instead of being threaded in, are a press
> fit. The nipples have a threaded end. They both fell out before ever
> making it onto the Jeep.
>
> Carl
Oh well - crap!
So, what are you going to do?
Kate
12-17-2006, 10:17 AM
#15
Guest
Posts: n/a
Re: Rocky-Road outfitters update - Update #2
"Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
news:qNidnZizgZcRiRnYnZ2dnUVZ_smonZ2d@comcast.com. ..
>I called RRO about 20 minutes after the OP. They said they had a shipment
>coming in but didn't know if my lights were on that shipment. They promised
>to give me a call in a few hours. Nearly 24 hours later, nothing.
>
> On a side note, my initial impressions about the shackles is now less than
> stellar. The grease nipples, instead of being threaded in, are a press
> fit. The nipples have a threaded end. They both fell out before ever
> making it onto the Jeep.
>
> Carl
Oh well - crap!
So, what are you going to do?
Kate
12-17-2006, 10:17 AM
#16
Guest
Posts: n/a
Re: Rocky-Road outfitters update - Update #2
"Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
news:qNidnZizgZcRiRnYnZ2dnUVZ_smonZ2d@comcast.com. ..
>I called RRO about 20 minutes after the OP. They said they had a shipment
>coming in but didn't know if my lights were on that shipment. They promised
>to give me a call in a few hours. Nearly 24 hours later, nothing.
>
> On a side note, my initial impressions about the shackles is now less than
> stellar. The grease nipples, instead of being threaded in, are a press
> fit. The nipples have a threaded end. They both fell out before ever
> making it onto the Jeep.
>
> Carl
Oh well - crap!
So, what are you going to do?
Kate
12-18-2006, 12:57 AM
#17
Guest
Posts: n/a
Re: Rocky-Road outfitters update - Update #2
Kate,
I'm going to call and complain next week. I would expect cheesy 'pressed
in' grease nipples from "Steel Horse" brand shackles, but I had expected RRO
to be as they had claimed, 'High Quality'. Would it be that hard to tap the
hole and put a threaded fitting in there?
I will likely not buy from or reccomend RRO to anyone. Low quality product,
slow processing time, poor quality. The jury is still out on customer
service.
Carl
"Kate" <svtkate@spam.filter.selby.ws> wrote in message
news:zcdhh.2565$AY1.350@bignews5.bellsouth.net...
>
> "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
> news:qNidnZizgZcRiRnYnZ2dnUVZ_smonZ2d@comcast.com. ..
>>I called RRO about 20 minutes after the OP. They said they had a shipment
>>coming in but didn't know if my lights were on that shipment. They
>>promised to give me a call in a few hours. Nearly 24 hours later, nothing.
>>
>> On a side note, my initial impressions about the shackles is now less
>> than stellar. The grease nipples, instead of being threaded in, are a
>> press fit. The nipples have a threaded end. They both fell out before
>> ever making it onto the Jeep.
>>
>> Carl
>
> Oh well - crap!
> So, what are you going to do?
>
> Kate
>
I'm going to call and complain next week. I would expect cheesy 'pressed
in' grease nipples from "Steel Horse" brand shackles, but I had expected RRO
to be as they had claimed, 'High Quality'. Would it be that hard to tap the
hole and put a threaded fitting in there?
I will likely not buy from or reccomend RRO to anyone. Low quality product,
slow processing time, poor quality. The jury is still out on customer
service.
Carl
"Kate" <svtkate@spam.filter.selby.ws> wrote in message
news:zcdhh.2565$AY1.350@bignews5.bellsouth.net...
>
> "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
> news:qNidnZizgZcRiRnYnZ2dnUVZ_smonZ2d@comcast.com. ..
>>I called RRO about 20 minutes after the OP. They said they had a shipment
>>coming in but didn't know if my lights were on that shipment. They
>>promised to give me a call in a few hours. Nearly 24 hours later, nothing.
>>
>> On a side note, my initial impressions about the shackles is now less
>> than stellar. The grease nipples, instead of being threaded in, are a
>> press fit. The nipples have a threaded end. They both fell out before
>> ever making it onto the Jeep.
>>
>> Carl
>
> Oh well - crap!
> So, what are you going to do?
>
> Kate
>
12-18-2006, 12:57 AM
#18
Guest
Posts: n/a
Re: Rocky-Road outfitters update - Update #2
Kate,
I'm going to call and complain next week. I would expect cheesy 'pressed
in' grease nipples from "Steel Horse" brand shackles, but I had expected RRO
to be as they had claimed, 'High Quality'. Would it be that hard to tap the
hole and put a threaded fitting in there?
I will likely not buy from or reccomend RRO to anyone. Low quality product,
slow processing time, poor quality. The jury is still out on customer
service.
Carl
"Kate" <svtkate@spam.filter.selby.ws> wrote in message
news:zcdhh.2565$AY1.350@bignews5.bellsouth.net...
>
> "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
> news:qNidnZizgZcRiRnYnZ2dnUVZ_smonZ2d@comcast.com. ..
>>I called RRO about 20 minutes after the OP. They said they had a shipment
>>coming in but didn't know if my lights were on that shipment. They
>>promised to give me a call in a few hours. Nearly 24 hours later, nothing.
>>
>> On a side note, my initial impressions about the shackles is now less
>> than stellar. The grease nipples, instead of being threaded in, are a
>> press fit. The nipples have a threaded end. They both fell out before
>> ever making it onto the Jeep.
>>
>> Carl
>
> Oh well - crap!
> So, what are you going to do?
>
> Kate
>
I'm going to call and complain next week. I would expect cheesy 'pressed
in' grease nipples from "Steel Horse" brand shackles, but I had expected RRO
to be as they had claimed, 'High Quality'. Would it be that hard to tap the
hole and put a threaded fitting in there?
I will likely not buy from or reccomend RRO to anyone. Low quality product,
slow processing time, poor quality. The jury is still out on customer
service.
Carl
"Kate" <svtkate@spam.filter.selby.ws> wrote in message
news:zcdhh.2565$AY1.350@bignews5.bellsouth.net...
>
> "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
> news:qNidnZizgZcRiRnYnZ2dnUVZ_smonZ2d@comcast.com. ..
>>I called RRO about 20 minutes after the OP. They said they had a shipment
>>coming in but didn't know if my lights were on that shipment. They
>>promised to give me a call in a few hours. Nearly 24 hours later, nothing.
>>
>> On a side note, my initial impressions about the shackles is now less
>> than stellar. The grease nipples, instead of being threaded in, are a
>> press fit. The nipples have a threaded end. They both fell out before
>> ever making it onto the Jeep.
>>
>> Carl
>
> Oh well - crap!
> So, what are you going to do?
>
> Kate
>
12-18-2006, 12:57 AM
#19
Guest
Posts: n/a
Re: Rocky-Road outfitters update - Update #2
Kate,
I'm going to call and complain next week. I would expect cheesy 'pressed
in' grease nipples from "Steel Horse" brand shackles, but I had expected RRO
to be as they had claimed, 'High Quality'. Would it be that hard to tap the
hole and put a threaded fitting in there?
I will likely not buy from or reccomend RRO to anyone. Low quality product,
slow processing time, poor quality. The jury is still out on customer
service.
Carl
"Kate" <svtkate@spam.filter.selby.ws> wrote in message
news:zcdhh.2565$AY1.350@bignews5.bellsouth.net...
>
> "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
> news:qNidnZizgZcRiRnYnZ2dnUVZ_smonZ2d@comcast.com. ..
>>I called RRO about 20 minutes after the OP. They said they had a shipment
>>coming in but didn't know if my lights were on that shipment. They
>>promised to give me a call in a few hours. Nearly 24 hours later, nothing.
>>
>> On a side note, my initial impressions about the shackles is now less
>> than stellar. The grease nipples, instead of being threaded in, are a
>> press fit. The nipples have a threaded end. They both fell out before
>> ever making it onto the Jeep.
>>
>> Carl
>
> Oh well - crap!
> So, what are you going to do?
>
> Kate
>
I'm going to call and complain next week. I would expect cheesy 'pressed
in' grease nipples from "Steel Horse" brand shackles, but I had expected RRO
to be as they had claimed, 'High Quality'. Would it be that hard to tap the
hole and put a threaded fitting in there?
I will likely not buy from or reccomend RRO to anyone. Low quality product,
slow processing time, poor quality. The jury is still out on customer
service.
Carl
"Kate" <svtkate@spam.filter.selby.ws> wrote in message
news:zcdhh.2565$AY1.350@bignews5.bellsouth.net...
>
> "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
> news:qNidnZizgZcRiRnYnZ2dnUVZ_smonZ2d@comcast.com. ..
>>I called RRO about 20 minutes after the OP. They said they had a shipment
>>coming in but didn't know if my lights were on that shipment. They
>>promised to give me a call in a few hours. Nearly 24 hours later, nothing.
>>
>> On a side note, my initial impressions about the shackles is now less
>> than stellar. The grease nipples, instead of being threaded in, are a
>> press fit. The nipples have a threaded end. They both fell out before
>> ever making it onto the Jeep.
>>
>> Carl
>
> Oh well - crap!
> So, what are you going to do?
>
> Kate
>
12-18-2006, 10:55 AM
#20
Guest
Posts: n/a
Re: Rocky-Road outfitters update - Update #2
When I buy new ball joints and tie rod ends and u-joints, they just come
with an empty hole and either the zerk fittings and/or small blocking
bolts. These fittings are 'self threading' tapered fittings. They are
supposed to be screwed in, not pressed in.
'I' have never had a failure of one in over 30 years of changing them.
It's now too late to thread the holes or to try and self tap them with
new fittings.
Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
Canadian Off Road Trips Photos: Non members can still view!
Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
(More Off Road album links at bottom of the view page)
Carl wrote:
>
> Kate,
> I'm going to call and complain next week. I would expect cheesy 'pressed
> in' grease nipples from "Steel Horse" brand shackles, but I had expected RRO
> to be as they had claimed, 'High Quality'. Would it be that hard to tap the
> hole and put a threaded fitting in there?
>
> I will likely not buy from or reccomend RRO to anyone. Low quality product,
> slow processing time, poor quality. The jury is still out on customer
> service.
>
> Carl
>
> "Kate" <svtkate@spam.filter.selby.ws> wrote in message
> news:zcdhh.2565$AY1.350@bignews5.bellsouth.net...
> >
> > "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
> > news:qNidnZizgZcRiRnYnZ2dnUVZ_smonZ2d@comcast.com. ..
> >>I called RRO about 20 minutes after the OP. They said they had a shipment
> >>coming in but didn't know if my lights were on that shipment. They
> >>promised to give me a call in a few hours. Nearly 24 hours later, nothing.
> >>
> >> On a side note, my initial impressions about the shackles is now less
> >> than stellar. The grease nipples, instead of being threaded in, are a
> >> press fit. The nipples have a threaded end. They both fell out before
> >> ever making it onto the Jeep.
> >>
> >> Carl
> >
> > Oh well - crap!
> > So, what are you going to do?
> >
> > Kate
> >
with an empty hole and either the zerk fittings and/or small blocking
bolts. These fittings are 'self threading' tapered fittings. They are
supposed to be screwed in, not pressed in.
'I' have never had a failure of one in over 30 years of changing them.
It's now too late to thread the holes or to try and self tap them with
new fittings.
Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
Canadian Off Road Trips Photos: Non members can still view!
Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
(More Off Road album links at bottom of the view page)
Carl wrote:
>
> Kate,
> I'm going to call and complain next week. I would expect cheesy 'pressed
> in' grease nipples from "Steel Horse" brand shackles, but I had expected RRO
> to be as they had claimed, 'High Quality'. Would it be that hard to tap the
> hole and put a threaded fitting in there?
>
> I will likely not buy from or reccomend RRO to anyone. Low quality product,
> slow processing time, poor quality. The jury is still out on customer
> service.
>
> Carl
>
> "Kate" <svtkate@spam.filter.selby.ws> wrote in message
> news:zcdhh.2565$AY1.350@bignews5.bellsouth.net...
> >
> > "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
> > news:qNidnZizgZcRiRnYnZ2dnUVZ_smonZ2d@comcast.com. ..
> >>I called RRO about 20 minutes after the OP. They said they had a shipment
> >>coming in but didn't know if my lights were on that shipment. They
> >>promised to give me a call in a few hours. Nearly 24 hours later, nothing.
> >>
> >> On a side note, my initial impressions about the shackles is now less
> >> than stellar. The grease nipples, instead of being threaded in, are a
> >> press fit. The nipples have a threaded end. They both fell out before
> >> ever making it onto the Jeep.
> >>
> >> Carl
> >
> > Oh well - crap!
> > So, what are you going to do?
> >
> > Kate
> >