(More) Bad luck with Quadratec
01-22-2006, 10:18 AM
#21
Guest
Posts: n/a
Re: (More) Bad luck with Quadratec
Curious, where do they stuff the extra two mounts?
Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
Canadian Off Road Trips Photos: Non members can still view!
Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
(More Off Road album links at bottom of the view page)
QuickTruck wrote:
>
> Hey Everyone,
> Once again Quadratec has dropped the ball for me. Two months ago I
> ordered body mount channels because mine are shot. I need to replace
> the body mounts and metal channels that go to the frame. Only place I
> could find the channels was Quadratec. After a few bad experiences
> (wrong parts, poor phone service) I was skeptical but I can't find them
> anywhere else. Plus they're in PA so my stuff is usually here in 2
> days or less. Not these. I called a month ago to see where they were.
> Turns out these channels are shipped from the manufacturer, not
> stocked. So shipping is up to the manufacturer. So they finally get
> here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
> guessing)in the box. Quadratec says not their fault, they obviously
> ordered the right stuff, no returns since non-stocked. I don't even
> know who the manufacturer is! So far no help. And I'm stuck with a
> set that won't do what i need.... i need all 8 pieces.
> Anyone know where else I might find these? Anyone with a CJ7 need a
> set? New in box!!!
>
> Sorry for ranting,
> Don W
Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
Canadian Off Road Trips Photos: Non members can still view!
Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
(More Off Road album links at bottom of the view page)
QuickTruck wrote:
>
> Hey Everyone,
> Once again Quadratec has dropped the ball for me. Two months ago I
> ordered body mount channels because mine are shot. I need to replace
> the body mounts and metal channels that go to the frame. Only place I
> could find the channels was Quadratec. After a few bad experiences
> (wrong parts, poor phone service) I was skeptical but I can't find them
> anywhere else. Plus they're in PA so my stuff is usually here in 2
> days or less. Not these. I called a month ago to see where they were.
> Turns out these channels are shipped from the manufacturer, not
> stocked. So shipping is up to the manufacturer. So they finally get
> here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
> guessing)in the box. Quadratec says not their fault, they obviously
> ordered the right stuff, no returns since non-stocked. I don't even
> know who the manufacturer is! So far no help. And I'm stuck with a
> set that won't do what i need.... i need all 8 pieces.
> Anyone know where else I might find these? Anyone with a CJ7 need a
> set? New in box!!!
>
> Sorry for ranting,
> Don W
01-22-2006, 10:18 AM
#22
Guest
Posts: n/a
Re: (More) Bad luck with Quadratec
Curious, where do they stuff the extra two mounts?
Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
Canadian Off Road Trips Photos: Non members can still view!
Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
(More Off Road album links at bottom of the view page)
QuickTruck wrote:
>
> Hey Everyone,
> Once again Quadratec has dropped the ball for me. Two months ago I
> ordered body mount channels because mine are shot. I need to replace
> the body mounts and metal channels that go to the frame. Only place I
> could find the channels was Quadratec. After a few bad experiences
> (wrong parts, poor phone service) I was skeptical but I can't find them
> anywhere else. Plus they're in PA so my stuff is usually here in 2
> days or less. Not these. I called a month ago to see where they were.
> Turns out these channels are shipped from the manufacturer, not
> stocked. So shipping is up to the manufacturer. So they finally get
> here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
> guessing)in the box. Quadratec says not their fault, they obviously
> ordered the right stuff, no returns since non-stocked. I don't even
> know who the manufacturer is! So far no help. And I'm stuck with a
> set that won't do what i need.... i need all 8 pieces.
> Anyone know where else I might find these? Anyone with a CJ7 need a
> set? New in box!!!
>
> Sorry for ranting,
> Don W
Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
Canadian Off Road Trips Photos: Non members can still view!
Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
(More Off Road album links at bottom of the view page)
QuickTruck wrote:
>
> Hey Everyone,
> Once again Quadratec has dropped the ball for me. Two months ago I
> ordered body mount channels because mine are shot. I need to replace
> the body mounts and metal channels that go to the frame. Only place I
> could find the channels was Quadratec. After a few bad experiences
> (wrong parts, poor phone service) I was skeptical but I can't find them
> anywhere else. Plus they're in PA so my stuff is usually here in 2
> days or less. Not these. I called a month ago to see where they were.
> Turns out these channels are shipped from the manufacturer, not
> stocked. So shipping is up to the manufacturer. So they finally get
> here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
> guessing)in the box. Quadratec says not their fault, they obviously
> ordered the right stuff, no returns since non-stocked. I don't even
> know who the manufacturer is! So far no help. And I'm stuck with a
> set that won't do what i need.... i need all 8 pieces.
> Anyone know where else I might find these? Anyone with a CJ7 need a
> set? New in box!!!
>
> Sorry for ranting,
> Don W
01-22-2006, 10:54 AM
#23
Guest
Posts: n/a
Re: (More) Bad luck with Quadratec
Not sure, but I think ours is in case law. In all fairness, I would like to
point out that all of the drop-shipped parts I have ordered, so far, have
been first rate, as ordered, and even delivered on time. The original
poster's experience seems to be out of the ordinary, a combination of a
manufacturer not delivering what was ordered, and the merchant, in this case
Quadratec, dropping the ball when it came back to their court. You can't
fault them for the manufacturer screwing up, but you can fault them for not
offering to correct the situation. If they keep that manufacturer, you can
fault them for that too.
Earle
"Dave Milne" <jeep@_nospam_milne.info> wrote in message
news:TjMAf.5694$wl.2867@text.news.blueyonder.co.uk ...
> I don't think that would work here; there is a Unfair Contract Terms Act
> 1979 for stuff like that.
>
> Dave Milne, Scotland
>
> "Earle Horton" <nurse--NOSPAM--busters@msn.com> wrote in message
> news:43d36fbe$0$31825$a82e2bb9@reader.athenanews.c om...
> > That is the law in the U.S. too. See my in-depth legal analysis
elsewhere
> > in this thread. However, unscrupulous vendors, bureaucrats and others
in
> > positions of power often feel the freedom to make up laws and
regulations
> > "on the fly". This is called "dishonest". Unless the catalog entry
said
> > "DROP SHIPPED--CUSTOMER ASSUMES ALL RESPONSIBILITY FOR RECEIVING CORRECT
> > PARTS" then Quadratec is liable. Maybe even a disclaimer like that
> wouldn't
> > work, if there is an "implied warranty" of proper performance in
statutory
> > or case law.
> >
> > Earle
> >
> > "Dave Milne" <jeep@_nospam_milne.info> wrote in message
> > news:iXJAf.5560$wl.3575@text.news.blueyonder.co.uk ...
> > > If Quadratec contracted to sell you 8 pieces then they either have to
do
> > > that or give you your money back.
> > > Surely,that's the law also in the USA ? Where they get them from and
how
> > > they are shipped is not your concern.
> > >
> > > Dave Milne, Scotland
> > >
> > > "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> > > news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
> > > > Hey Everyone,
> > > > Once again Quadratec has dropped the ball for me. Two months ago
I
> > > > ordered body mount channels because mine are shot. I need to
replace
> > > > the body mounts and metal channels that go to the frame. Only place
I
> > > > could find the channels was Quadratec. After a few bad experiences
> > > > (wrong parts, poor phone service) I was skeptical but I can't find
> them
> > > > anywhere else. Plus they're in PA so my stuff is usually here in 2
> > > > days or less. Not these. I called a month ago to see where they
> were.
> > > > Turns out these channels are shipped from the manufacturer, not
> > > > stocked. So shipping is up to the manufacturer. So they finally
get
> > > > here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> > > > invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7
> i'm
> > > > guessing)in the box. Quadratec says not their fault, they obviously
> > > > ordered the right stuff, no returns since non-stocked. I don't even
> > > > know who the manufacturer is! So far no help. And I'm stuck with a
> > > > set that won't do what i need.... i need all 8 pieces.
> > > > Anyone know where else I might find these? Anyone with a CJ7 need
a
> > > > set? New in box!!!
> > > >
> > > > Sorry for ranting,
> > > > Don W
> > > >
> > >
> > >
> >
> >
>
>
point out that all of the drop-shipped parts I have ordered, so far, have
been first rate, as ordered, and even delivered on time. The original
poster's experience seems to be out of the ordinary, a combination of a
manufacturer not delivering what was ordered, and the merchant, in this case
Quadratec, dropping the ball when it came back to their court. You can't
fault them for the manufacturer screwing up, but you can fault them for not
offering to correct the situation. If they keep that manufacturer, you can
fault them for that too.
Earle
"Dave Milne" <jeep@_nospam_milne.info> wrote in message
news:TjMAf.5694$wl.2867@text.news.blueyonder.co.uk ...
> I don't think that would work here; there is a Unfair Contract Terms Act
> 1979 for stuff like that.
>
> Dave Milne, Scotland
>
> "Earle Horton" <nurse--NOSPAM--busters@msn.com> wrote in message
> news:43d36fbe$0$31825$a82e2bb9@reader.athenanews.c om...
> > That is the law in the U.S. too. See my in-depth legal analysis
elsewhere
> > in this thread. However, unscrupulous vendors, bureaucrats and others
in
> > positions of power often feel the freedom to make up laws and
regulations
> > "on the fly". This is called "dishonest". Unless the catalog entry
said
> > "DROP SHIPPED--CUSTOMER ASSUMES ALL RESPONSIBILITY FOR RECEIVING CORRECT
> > PARTS" then Quadratec is liable. Maybe even a disclaimer like that
> wouldn't
> > work, if there is an "implied warranty" of proper performance in
statutory
> > or case law.
> >
> > Earle
> >
> > "Dave Milne" <jeep@_nospam_milne.info> wrote in message
> > news:iXJAf.5560$wl.3575@text.news.blueyonder.co.uk ...
> > > If Quadratec contracted to sell you 8 pieces then they either have to
do
> > > that or give you your money back.
> > > Surely,that's the law also in the USA ? Where they get them from and
how
> > > they are shipped is not your concern.
> > >
> > > Dave Milne, Scotland
> > >
> > > "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> > > news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
> > > > Hey Everyone,
> > > > Once again Quadratec has dropped the ball for me. Two months ago
I
> > > > ordered body mount channels because mine are shot. I need to
replace
> > > > the body mounts and metal channels that go to the frame. Only place
I
> > > > could find the channels was Quadratec. After a few bad experiences
> > > > (wrong parts, poor phone service) I was skeptical but I can't find
> them
> > > > anywhere else. Plus they're in PA so my stuff is usually here in 2
> > > > days or less. Not these. I called a month ago to see where they
> were.
> > > > Turns out these channels are shipped from the manufacturer, not
> > > > stocked. So shipping is up to the manufacturer. So they finally
get
> > > > here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> > > > invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7
> i'm
> > > > guessing)in the box. Quadratec says not their fault, they obviously
> > > > ordered the right stuff, no returns since non-stocked. I don't even
> > > > know who the manufacturer is! So far no help. And I'm stuck with a
> > > > set that won't do what i need.... i need all 8 pieces.
> > > > Anyone know where else I might find these? Anyone with a CJ7 need
a
> > > > set? New in box!!!
> > > >
> > > > Sorry for ranting,
> > > > Don W
> > > >
> > >
> > >
> >
> >
>
>
01-22-2006, 10:54 AM
#24
Guest
Posts: n/a
Re: (More) Bad luck with Quadratec
Not sure, but I think ours is in case law. In all fairness, I would like to
point out that all of the drop-shipped parts I have ordered, so far, have
been first rate, as ordered, and even delivered on time. The original
poster's experience seems to be out of the ordinary, a combination of a
manufacturer not delivering what was ordered, and the merchant, in this case
Quadratec, dropping the ball when it came back to their court. You can't
fault them for the manufacturer screwing up, but you can fault them for not
offering to correct the situation. If they keep that manufacturer, you can
fault them for that too.
Earle
"Dave Milne" <jeep@_nospam_milne.info> wrote in message
news:TjMAf.5694$wl.2867@text.news.blueyonder.co.uk ...
> I don't think that would work here; there is a Unfair Contract Terms Act
> 1979 for stuff like that.
>
> Dave Milne, Scotland
>
> "Earle Horton" <nurse--NOSPAM--busters@msn.com> wrote in message
> news:43d36fbe$0$31825$a82e2bb9@reader.athenanews.c om...
> > That is the law in the U.S. too. See my in-depth legal analysis
elsewhere
> > in this thread. However, unscrupulous vendors, bureaucrats and others
in
> > positions of power often feel the freedom to make up laws and
regulations
> > "on the fly". This is called "dishonest". Unless the catalog entry
said
> > "DROP SHIPPED--CUSTOMER ASSUMES ALL RESPONSIBILITY FOR RECEIVING CORRECT
> > PARTS" then Quadratec is liable. Maybe even a disclaimer like that
> wouldn't
> > work, if there is an "implied warranty" of proper performance in
statutory
> > or case law.
> >
> > Earle
> >
> > "Dave Milne" <jeep@_nospam_milne.info> wrote in message
> > news:iXJAf.5560$wl.3575@text.news.blueyonder.co.uk ...
> > > If Quadratec contracted to sell you 8 pieces then they either have to
do
> > > that or give you your money back.
> > > Surely,that's the law also in the USA ? Where they get them from and
how
> > > they are shipped is not your concern.
> > >
> > > Dave Milne, Scotland
> > >
> > > "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> > > news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
> > > > Hey Everyone,
> > > > Once again Quadratec has dropped the ball for me. Two months ago
I
> > > > ordered body mount channels because mine are shot. I need to
replace
> > > > the body mounts and metal channels that go to the frame. Only place
I
> > > > could find the channels was Quadratec. After a few bad experiences
> > > > (wrong parts, poor phone service) I was skeptical but I can't find
> them
> > > > anywhere else. Plus they're in PA so my stuff is usually here in 2
> > > > days or less. Not these. I called a month ago to see where they
> were.
> > > > Turns out these channels are shipped from the manufacturer, not
> > > > stocked. So shipping is up to the manufacturer. So they finally
get
> > > > here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> > > > invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7
> i'm
> > > > guessing)in the box. Quadratec says not their fault, they obviously
> > > > ordered the right stuff, no returns since non-stocked. I don't even
> > > > know who the manufacturer is! So far no help. And I'm stuck with a
> > > > set that won't do what i need.... i need all 8 pieces.
> > > > Anyone know where else I might find these? Anyone with a CJ7 need
a
> > > > set? New in box!!!
> > > >
> > > > Sorry for ranting,
> > > > Don W
> > > >
> > >
> > >
> >
> >
>
>
point out that all of the drop-shipped parts I have ordered, so far, have
been first rate, as ordered, and even delivered on time. The original
poster's experience seems to be out of the ordinary, a combination of a
manufacturer not delivering what was ordered, and the merchant, in this case
Quadratec, dropping the ball when it came back to their court. You can't
fault them for the manufacturer screwing up, but you can fault them for not
offering to correct the situation. If they keep that manufacturer, you can
fault them for that too.
Earle
"Dave Milne" <jeep@_nospam_milne.info> wrote in message
news:TjMAf.5694$wl.2867@text.news.blueyonder.co.uk ...
> I don't think that would work here; there is a Unfair Contract Terms Act
> 1979 for stuff like that.
>
> Dave Milne, Scotland
>
> "Earle Horton" <nurse--NOSPAM--busters@msn.com> wrote in message
> news:43d36fbe$0$31825$a82e2bb9@reader.athenanews.c om...
> > That is the law in the U.S. too. See my in-depth legal analysis
elsewhere
> > in this thread. However, unscrupulous vendors, bureaucrats and others
in
> > positions of power often feel the freedom to make up laws and
regulations
> > "on the fly". This is called "dishonest". Unless the catalog entry
said
> > "DROP SHIPPED--CUSTOMER ASSUMES ALL RESPONSIBILITY FOR RECEIVING CORRECT
> > PARTS" then Quadratec is liable. Maybe even a disclaimer like that
> wouldn't
> > work, if there is an "implied warranty" of proper performance in
statutory
> > or case law.
> >
> > Earle
> >
> > "Dave Milne" <jeep@_nospam_milne.info> wrote in message
> > news:iXJAf.5560$wl.3575@text.news.blueyonder.co.uk ...
> > > If Quadratec contracted to sell you 8 pieces then they either have to
do
> > > that or give you your money back.
> > > Surely,that's the law also in the USA ? Where they get them from and
how
> > > they are shipped is not your concern.
> > >
> > > Dave Milne, Scotland
> > >
> > > "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> > > news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
> > > > Hey Everyone,
> > > > Once again Quadratec has dropped the ball for me. Two months ago
I
> > > > ordered body mount channels because mine are shot. I need to
replace
> > > > the body mounts and metal channels that go to the frame. Only place
I
> > > > could find the channels was Quadratec. After a few bad experiences
> > > > (wrong parts, poor phone service) I was skeptical but I can't find
> them
> > > > anywhere else. Plus they're in PA so my stuff is usually here in 2
> > > > days or less. Not these. I called a month ago to see where they
> were.
> > > > Turns out these channels are shipped from the manufacturer, not
> > > > stocked. So shipping is up to the manufacturer. So they finally
get
> > > > here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> > > > invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7
> i'm
> > > > guessing)in the box. Quadratec says not their fault, they obviously
> > > > ordered the right stuff, no returns since non-stocked. I don't even
> > > > know who the manufacturer is! So far no help. And I'm stuck with a
> > > > set that won't do what i need.... i need all 8 pieces.
> > > > Anyone know where else I might find these? Anyone with a CJ7 need
a
> > > > set? New in box!!!
> > > >
> > > > Sorry for ranting,
> > > > Don W
> > > >
> > >
> > >
> >
> >
>
>
01-22-2006, 10:54 AM
#25
Guest
Posts: n/a
Re: (More) Bad luck with Quadratec
Not sure, but I think ours is in case law. In all fairness, I would like to
point out that all of the drop-shipped parts I have ordered, so far, have
been first rate, as ordered, and even delivered on time. The original
poster's experience seems to be out of the ordinary, a combination of a
manufacturer not delivering what was ordered, and the merchant, in this case
Quadratec, dropping the ball when it came back to their court. You can't
fault them for the manufacturer screwing up, but you can fault them for not
offering to correct the situation. If they keep that manufacturer, you can
fault them for that too.
Earle
"Dave Milne" <jeep@_nospam_milne.info> wrote in message
news:TjMAf.5694$wl.2867@text.news.blueyonder.co.uk ...
> I don't think that would work here; there is a Unfair Contract Terms Act
> 1979 for stuff like that.
>
> Dave Milne, Scotland
>
> "Earle Horton" <nurse--NOSPAM--busters@msn.com> wrote in message
> news:43d36fbe$0$31825$a82e2bb9@reader.athenanews.c om...
> > That is the law in the U.S. too. See my in-depth legal analysis
elsewhere
> > in this thread. However, unscrupulous vendors, bureaucrats and others
in
> > positions of power often feel the freedom to make up laws and
regulations
> > "on the fly". This is called "dishonest". Unless the catalog entry
said
> > "DROP SHIPPED--CUSTOMER ASSUMES ALL RESPONSIBILITY FOR RECEIVING CORRECT
> > PARTS" then Quadratec is liable. Maybe even a disclaimer like that
> wouldn't
> > work, if there is an "implied warranty" of proper performance in
statutory
> > or case law.
> >
> > Earle
> >
> > "Dave Milne" <jeep@_nospam_milne.info> wrote in message
> > news:iXJAf.5560$wl.3575@text.news.blueyonder.co.uk ...
> > > If Quadratec contracted to sell you 8 pieces then they either have to
do
> > > that or give you your money back.
> > > Surely,that's the law also in the USA ? Where they get them from and
how
> > > they are shipped is not your concern.
> > >
> > > Dave Milne, Scotland
> > >
> > > "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> > > news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
> > > > Hey Everyone,
> > > > Once again Quadratec has dropped the ball for me. Two months ago
I
> > > > ordered body mount channels because mine are shot. I need to
replace
> > > > the body mounts and metal channels that go to the frame. Only place
I
> > > > could find the channels was Quadratec. After a few bad experiences
> > > > (wrong parts, poor phone service) I was skeptical but I can't find
> them
> > > > anywhere else. Plus they're in PA so my stuff is usually here in 2
> > > > days or less. Not these. I called a month ago to see where they
> were.
> > > > Turns out these channels are shipped from the manufacturer, not
> > > > stocked. So shipping is up to the manufacturer. So they finally
get
> > > > here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> > > > invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7
> i'm
> > > > guessing)in the box. Quadratec says not their fault, they obviously
> > > > ordered the right stuff, no returns since non-stocked. I don't even
> > > > know who the manufacturer is! So far no help. And I'm stuck with a
> > > > set that won't do what i need.... i need all 8 pieces.
> > > > Anyone know where else I might find these? Anyone with a CJ7 need
a
> > > > set? New in box!!!
> > > >
> > > > Sorry for ranting,
> > > > Don W
> > > >
> > >
> > >
> >
> >
>
>
point out that all of the drop-shipped parts I have ordered, so far, have
been first rate, as ordered, and even delivered on time. The original
poster's experience seems to be out of the ordinary, a combination of a
manufacturer not delivering what was ordered, and the merchant, in this case
Quadratec, dropping the ball when it came back to their court. You can't
fault them for the manufacturer screwing up, but you can fault them for not
offering to correct the situation. If they keep that manufacturer, you can
fault them for that too.
Earle
"Dave Milne" <jeep@_nospam_milne.info> wrote in message
news:TjMAf.5694$wl.2867@text.news.blueyonder.co.uk ...
> I don't think that would work here; there is a Unfair Contract Terms Act
> 1979 for stuff like that.
>
> Dave Milne, Scotland
>
> "Earle Horton" <nurse--NOSPAM--busters@msn.com> wrote in message
> news:43d36fbe$0$31825$a82e2bb9@reader.athenanews.c om...
> > That is the law in the U.S. too. See my in-depth legal analysis
elsewhere
> > in this thread. However, unscrupulous vendors, bureaucrats and others
in
> > positions of power often feel the freedom to make up laws and
regulations
> > "on the fly". This is called "dishonest". Unless the catalog entry
said
> > "DROP SHIPPED--CUSTOMER ASSUMES ALL RESPONSIBILITY FOR RECEIVING CORRECT
> > PARTS" then Quadratec is liable. Maybe even a disclaimer like that
> wouldn't
> > work, if there is an "implied warranty" of proper performance in
statutory
> > or case law.
> >
> > Earle
> >
> > "Dave Milne" <jeep@_nospam_milne.info> wrote in message
> > news:iXJAf.5560$wl.3575@text.news.blueyonder.co.uk ...
> > > If Quadratec contracted to sell you 8 pieces then they either have to
do
> > > that or give you your money back.
> > > Surely,that's the law also in the USA ? Where they get them from and
how
> > > they are shipped is not your concern.
> > >
> > > Dave Milne, Scotland
> > >
> > > "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> > > news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
> > > > Hey Everyone,
> > > > Once again Quadratec has dropped the ball for me. Two months ago
I
> > > > ordered body mount channels because mine are shot. I need to
replace
> > > > the body mounts and metal channels that go to the frame. Only place
I
> > > > could find the channels was Quadratec. After a few bad experiences
> > > > (wrong parts, poor phone service) I was skeptical but I can't find
> them
> > > > anywhere else. Plus they're in PA so my stuff is usually here in 2
> > > > days or less. Not these. I called a month ago to see where they
> were.
> > > > Turns out these channels are shipped from the manufacturer, not
> > > > stocked. So shipping is up to the manufacturer. So they finally
get
> > > > here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> > > > invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7
> i'm
> > > > guessing)in the box. Quadratec says not their fault, they obviously
> > > > ordered the right stuff, no returns since non-stocked. I don't even
> > > > know who the manufacturer is! So far no help. And I'm stuck with a
> > > > set that won't do what i need.... i need all 8 pieces.
> > > > Anyone know where else I might find these? Anyone with a CJ7 need
a
> > > > set? New in box!!!
> > > >
> > > > Sorry for ranting,
> > > > Don W
> > > >
> > >
> > >
> >
> >
>
>
01-22-2006, 11:29 AM
#26
Guest
Posts: n/a
Re: (More) Bad luck with Quadratec
If Quadratec did not ship what it advertised and if they don't make it ,
that's fraud. Makes no difference that Quadratec subcontracted with
someone, they are still on the hook.
Hopefully, you paid with a credit card. Just call and dispute the bill.
Also, IIRC there is some Federal law or regulation that you can't be
billed on a credit card if the product is not expected to ship within 30
days and you do not specifically agree to the longer term.
But it probably would be easier to just fabricate the last two mounts. I
have the frame specs somewhere, Bill H problably has it on his web site.
QuickTruck wrote:
> Hey Everyone,
> Once again Quadratec has dropped the ball for me. Two months ago I
> ordered body mount channels because mine are shot. I need to replace
> the body mounts and metal channels that go to the frame. Only place I
> could find the channels was Quadratec. After a few bad experiences
> (wrong parts, poor phone service) I was skeptical but I can't find them
> anywhere else. Plus they're in PA so my stuff is usually here in 2
> days or less. Not these. I called a month ago to see where they were.
> Turns out these channels are shipped from the manufacturer, not
> stocked. So shipping is up to the manufacturer. So they finally get
> here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
> guessing)in the box. Quadratec says not their fault, they obviously
> ordered the right stuff, no returns since non-stocked. I don't even
> know who the manufacturer is! So far no help. And I'm stuck with a
> set that won't do what i need.... i need all 8 pieces.
> Anyone know where else I might find these? Anyone with a CJ7 need a
> set? New in box!!!
>
> Sorry for ranting,
> Don W
>
that's fraud. Makes no difference that Quadratec subcontracted with
someone, they are still on the hook.
Hopefully, you paid with a credit card. Just call and dispute the bill.
Also, IIRC there is some Federal law or regulation that you can't be
billed on a credit card if the product is not expected to ship within 30
days and you do not specifically agree to the longer term.
But it probably would be easier to just fabricate the last two mounts. I
have the frame specs somewhere, Bill H problably has it on his web site.
QuickTruck wrote:
> Hey Everyone,
> Once again Quadratec has dropped the ball for me. Two months ago I
> ordered body mount channels because mine are shot. I need to replace
> the body mounts and metal channels that go to the frame. Only place I
> could find the channels was Quadratec. After a few bad experiences
> (wrong parts, poor phone service) I was skeptical but I can't find them
> anywhere else. Plus they're in PA so my stuff is usually here in 2
> days or less. Not these. I called a month ago to see where they were.
> Turns out these channels are shipped from the manufacturer, not
> stocked. So shipping is up to the manufacturer. So they finally get
> here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
> guessing)in the box. Quadratec says not their fault, they obviously
> ordered the right stuff, no returns since non-stocked. I don't even
> know who the manufacturer is! So far no help. And I'm stuck with a
> set that won't do what i need.... i need all 8 pieces.
> Anyone know where else I might find these? Anyone with a CJ7 need a
> set? New in box!!!
>
> Sorry for ranting,
> Don W
>
01-22-2006, 11:29 AM
#27
Guest
Posts: n/a
Re: (More) Bad luck with Quadratec
If Quadratec did not ship what it advertised and if they don't make it ,
that's fraud. Makes no difference that Quadratec subcontracted with
someone, they are still on the hook.
Hopefully, you paid with a credit card. Just call and dispute the bill.
Also, IIRC there is some Federal law or regulation that you can't be
billed on a credit card if the product is not expected to ship within 30
days and you do not specifically agree to the longer term.
But it probably would be easier to just fabricate the last two mounts. I
have the frame specs somewhere, Bill H problably has it on his web site.
QuickTruck wrote:
> Hey Everyone,
> Once again Quadratec has dropped the ball for me. Two months ago I
> ordered body mount channels because mine are shot. I need to replace
> the body mounts and metal channels that go to the frame. Only place I
> could find the channels was Quadratec. After a few bad experiences
> (wrong parts, poor phone service) I was skeptical but I can't find them
> anywhere else. Plus they're in PA so my stuff is usually here in 2
> days or less. Not these. I called a month ago to see where they were.
> Turns out these channels are shipped from the manufacturer, not
> stocked. So shipping is up to the manufacturer. So they finally get
> here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
> guessing)in the box. Quadratec says not their fault, they obviously
> ordered the right stuff, no returns since non-stocked. I don't even
> know who the manufacturer is! So far no help. And I'm stuck with a
> set that won't do what i need.... i need all 8 pieces.
> Anyone know where else I might find these? Anyone with a CJ7 need a
> set? New in box!!!
>
> Sorry for ranting,
> Don W
>
that's fraud. Makes no difference that Quadratec subcontracted with
someone, they are still on the hook.
Hopefully, you paid with a credit card. Just call and dispute the bill.
Also, IIRC there is some Federal law or regulation that you can't be
billed on a credit card if the product is not expected to ship within 30
days and you do not specifically agree to the longer term.
But it probably would be easier to just fabricate the last two mounts. I
have the frame specs somewhere, Bill H problably has it on his web site.
QuickTruck wrote:
> Hey Everyone,
> Once again Quadratec has dropped the ball for me. Two months ago I
> ordered body mount channels because mine are shot. I need to replace
> the body mounts and metal channels that go to the frame. Only place I
> could find the channels was Quadratec. After a few bad experiences
> (wrong parts, poor phone service) I was skeptical but I can't find them
> anywhere else. Plus they're in PA so my stuff is usually here in 2
> days or less. Not these. I called a month ago to see where they were.
> Turns out these channels are shipped from the manufacturer, not
> stocked. So shipping is up to the manufacturer. So they finally get
> here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
> guessing)in the box. Quadratec says not their fault, they obviously
> ordered the right stuff, no returns since non-stocked. I don't even
> know who the manufacturer is! So far no help. And I'm stuck with a
> set that won't do what i need.... i need all 8 pieces.
> Anyone know where else I might find these? Anyone with a CJ7 need a
> set? New in box!!!
>
> Sorry for ranting,
> Don W
>
01-22-2006, 11:29 AM
#28
Guest
Posts: n/a
Re: (More) Bad luck with Quadratec
If Quadratec did not ship what it advertised and if they don't make it ,
that's fraud. Makes no difference that Quadratec subcontracted with
someone, they are still on the hook.
Hopefully, you paid with a credit card. Just call and dispute the bill.
Also, IIRC there is some Federal law or regulation that you can't be
billed on a credit card if the product is not expected to ship within 30
days and you do not specifically agree to the longer term.
But it probably would be easier to just fabricate the last two mounts. I
have the frame specs somewhere, Bill H problably has it on his web site.
QuickTruck wrote:
> Hey Everyone,
> Once again Quadratec has dropped the ball for me. Two months ago I
> ordered body mount channels because mine are shot. I need to replace
> the body mounts and metal channels that go to the frame. Only place I
> could find the channels was Quadratec. After a few bad experiences
> (wrong parts, poor phone service) I was skeptical but I can't find them
> anywhere else. Plus they're in PA so my stuff is usually here in 2
> days or less. Not these. I called a month ago to see where they were.
> Turns out these channels are shipped from the manufacturer, not
> stocked. So shipping is up to the manufacturer. So they finally get
> here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
> guessing)in the box. Quadratec says not their fault, they obviously
> ordered the right stuff, no returns since non-stocked. I don't even
> know who the manufacturer is! So far no help. And I'm stuck with a
> set that won't do what i need.... i need all 8 pieces.
> Anyone know where else I might find these? Anyone with a CJ7 need a
> set? New in box!!!
>
> Sorry for ranting,
> Don W
>
that's fraud. Makes no difference that Quadratec subcontracted with
someone, they are still on the hook.
Hopefully, you paid with a credit card. Just call and dispute the bill.
Also, IIRC there is some Federal law or regulation that you can't be
billed on a credit card if the product is not expected to ship within 30
days and you do not specifically agree to the longer term.
But it probably would be easier to just fabricate the last two mounts. I
have the frame specs somewhere, Bill H problably has it on his web site.
QuickTruck wrote:
> Hey Everyone,
> Once again Quadratec has dropped the ball for me. Two months ago I
> ordered body mount channels because mine are shot. I need to replace
> the body mounts and metal channels that go to the frame. Only place I
> could find the channels was Quadratec. After a few bad experiences
> (wrong parts, poor phone service) I was skeptical but I can't find them
> anywhere else. Plus they're in PA so my stuff is usually here in 2
> days or less. Not these. I called a month ago to see where they were.
> Turns out these channels are shipped from the manufacturer, not
> stocked. So shipping is up to the manufacturer. So they finally get
> here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
> guessing)in the box. Quadratec says not their fault, they obviously
> ordered the right stuff, no returns since non-stocked. I don't even
> know who the manufacturer is! So far no help. And I'm stuck with a
> set that won't do what i need.... i need all 8 pieces.
> Anyone know where else I might find these? Anyone with a CJ7 need a
> set? New in box!!!
>
> Sorry for ranting,
> Don W
>
01-23-2006, 12:04 AM
#29
Guest
Posts: n/a
Re: (More) Bad luck with Quadratec
This is what I was thinking. Work with your credit card company to dispute
the charge if you did not get what you ordered.
Tomes
"billy ray" <billy_ray@fuseSPAM.net> wrote in message
news:27c54$43d3a10e$4831b233$9868@FUSE.NET...
> If you used a Credit Card (not Debit) you can have Visa or Master Card
> intervene for you.
>
> Send them a letter describing the problem and what the response from the
> retailer was. Temporarily they will remove the charge from your bill and
> if their investigation is in your favor they will remove it entirely.
>
>
> "Earle Horton" <nurse--NOSPAM--busters@msn.com> wrote in message
> news:43d36d79$0$31812$a82e2bb9@reader.athenanews.c om...
>> By any legal theory I can think of, Quadratec is legally liable for
>> delivering the wrong parts, whether they think it is "their fault" or
>> not.
>> By drop shipping and selling non-stocked parts, they assumed
>> responsibility
>> for the manufacturer's proper actions. That is what Judge Judy would
>> say.
>> They are not doing this as "a favor" to either you or the manufacturer,
>> and
>> their profit puts them in the position of responsibility for satisfactory
>> performance.
>>
>> You have two choices. One, you could insist on your rights, and ask for
>> a
>> refund or the right parts to be shipped. Two, you could do as Coasty
>> suggests, use what is in the box, and make up the difference using
>> locally
>> fabricated parts. Two is probably the more realistic choice.
>>
>> Earle
>>
>> "QuickTruck" <QuickTruck@Aol.Com> wrote in message
>> news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
>>> Hey Everyone,
>>> Once again Quadratec has dropped the ball for me. Two months ago I
>>> ordered body mount channels because mine are shot. I need to replace
>>> the body mounts and metal channels that go to the frame. Only place I
>>> could find the channels was Quadratec. After a few bad experiences
>>> (wrong parts, poor phone service) I was skeptical but I can't find them
>>> anywhere else. Plus they're in PA so my stuff is usually here in 2
>>> days or less. Not these. I called a month ago to see where they were.
>>> Turns out these channels are shipped from the manufacturer, not
>>> stocked. So shipping is up to the manufacturer. So they finally get
>>> here Friday (order placed Nov 19th). Guess what? Wrong parts. My
>>> invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
>>> guessing)in the box. Quadratec says not their fault, they obviously
>>> ordered the right stuff, no returns since non-stocked. I don't even
>>> know who the manufacturer is! So far no help. And I'm stuck with a
>>> set that won't do what i need.... i need all 8 pieces.
>>> Anyone know where else I might find these? Anyone with a CJ7 need a
>>> set? New in box!!!
>>>
>>> Sorry for ranting,
>>> Don W
>>>
>>
>>
>
>
the charge if you did not get what you ordered.
Tomes
"billy ray" <billy_ray@fuseSPAM.net> wrote in message
news:27c54$43d3a10e$4831b233$9868@FUSE.NET...
> If you used a Credit Card (not Debit) you can have Visa or Master Card
> intervene for you.
>
> Send them a letter describing the problem and what the response from the
> retailer was. Temporarily they will remove the charge from your bill and
> if their investigation is in your favor they will remove it entirely.
>
>
> "Earle Horton" <nurse--NOSPAM--busters@msn.com> wrote in message
> news:43d36d79$0$31812$a82e2bb9@reader.athenanews.c om...
>> By any legal theory I can think of, Quadratec is legally liable for
>> delivering the wrong parts, whether they think it is "their fault" or
>> not.
>> By drop shipping and selling non-stocked parts, they assumed
>> responsibility
>> for the manufacturer's proper actions. That is what Judge Judy would
>> say.
>> They are not doing this as "a favor" to either you or the manufacturer,
>> and
>> their profit puts them in the position of responsibility for satisfactory
>> performance.
>>
>> You have two choices. One, you could insist on your rights, and ask for
>> a
>> refund or the right parts to be shipped. Two, you could do as Coasty
>> suggests, use what is in the box, and make up the difference using
>> locally
>> fabricated parts. Two is probably the more realistic choice.
>>
>> Earle
>>
>> "QuickTruck" <QuickTruck@Aol.Com> wrote in message
>> news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
>>> Hey Everyone,
>>> Once again Quadratec has dropped the ball for me. Two months ago I
>>> ordered body mount channels because mine are shot. I need to replace
>>> the body mounts and metal channels that go to the frame. Only place I
>>> could find the channels was Quadratec. After a few bad experiences
>>> (wrong parts, poor phone service) I was skeptical but I can't find them
>>> anywhere else. Plus they're in PA so my stuff is usually here in 2
>>> days or less. Not these. I called a month ago to see where they were.
>>> Turns out these channels are shipped from the manufacturer, not
>>> stocked. So shipping is up to the manufacturer. So they finally get
>>> here Friday (order placed Nov 19th). Guess what? Wrong parts. My
>>> invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
>>> guessing)in the box. Quadratec says not their fault, they obviously
>>> ordered the right stuff, no returns since non-stocked. I don't even
>>> know who the manufacturer is! So far no help. And I'm stuck with a
>>> set that won't do what i need.... i need all 8 pieces.
>>> Anyone know where else I might find these? Anyone with a CJ7 need a
>>> set? New in box!!!
>>>
>>> Sorry for ranting,
>>> Don W
>>>
>>
>>
>
>
01-23-2006, 12:04 AM
#30
Guest
Posts: n/a
Re: (More) Bad luck with Quadratec
This is what I was thinking. Work with your credit card company to dispute
the charge if you did not get what you ordered.
Tomes
"billy ray" <billy_ray@fuseSPAM.net> wrote in message
news:27c54$43d3a10e$4831b233$9868@FUSE.NET...
> If you used a Credit Card (not Debit) you can have Visa or Master Card
> intervene for you.
>
> Send them a letter describing the problem and what the response from the
> retailer was. Temporarily they will remove the charge from your bill and
> if their investigation is in your favor they will remove it entirely.
>
>
> "Earle Horton" <nurse--NOSPAM--busters@msn.com> wrote in message
> news:43d36d79$0$31812$a82e2bb9@reader.athenanews.c om...
>> By any legal theory I can think of, Quadratec is legally liable for
>> delivering the wrong parts, whether they think it is "their fault" or
>> not.
>> By drop shipping and selling non-stocked parts, they assumed
>> responsibility
>> for the manufacturer's proper actions. That is what Judge Judy would
>> say.
>> They are not doing this as "a favor" to either you or the manufacturer,
>> and
>> their profit puts them in the position of responsibility for satisfactory
>> performance.
>>
>> You have two choices. One, you could insist on your rights, and ask for
>> a
>> refund or the right parts to be shipped. Two, you could do as Coasty
>> suggests, use what is in the box, and make up the difference using
>> locally
>> fabricated parts. Two is probably the more realistic choice.
>>
>> Earle
>>
>> "QuickTruck" <QuickTruck@Aol.Com> wrote in message
>> news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
>>> Hey Everyone,
>>> Once again Quadratec has dropped the ball for me. Two months ago I
>>> ordered body mount channels because mine are shot. I need to replace
>>> the body mounts and metal channels that go to the frame. Only place I
>>> could find the channels was Quadratec. After a few bad experiences
>>> (wrong parts, poor phone service) I was skeptical but I can't find them
>>> anywhere else. Plus they're in PA so my stuff is usually here in 2
>>> days or less. Not these. I called a month ago to see where they were.
>>> Turns out these channels are shipped from the manufacturer, not
>>> stocked. So shipping is up to the manufacturer. So they finally get
>>> here Friday (order placed Nov 19th). Guess what? Wrong parts. My
>>> invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
>>> guessing)in the box. Quadratec says not their fault, they obviously
>>> ordered the right stuff, no returns since non-stocked. I don't even
>>> know who the manufacturer is! So far no help. And I'm stuck with a
>>> set that won't do what i need.... i need all 8 pieces.
>>> Anyone know where else I might find these? Anyone with a CJ7 need a
>>> set? New in box!!!
>>>
>>> Sorry for ranting,
>>> Don W
>>>
>>
>>
>
>
the charge if you did not get what you ordered.
Tomes
"billy ray" <billy_ray@fuseSPAM.net> wrote in message
news:27c54$43d3a10e$4831b233$9868@FUSE.NET...
> If you used a Credit Card (not Debit) you can have Visa or Master Card
> intervene for you.
>
> Send them a letter describing the problem and what the response from the
> retailer was. Temporarily they will remove the charge from your bill and
> if their investigation is in your favor they will remove it entirely.
>
>
> "Earle Horton" <nurse--NOSPAM--busters@msn.com> wrote in message
> news:43d36d79$0$31812$a82e2bb9@reader.athenanews.c om...
>> By any legal theory I can think of, Quadratec is legally liable for
>> delivering the wrong parts, whether they think it is "their fault" or
>> not.
>> By drop shipping and selling non-stocked parts, they assumed
>> responsibility
>> for the manufacturer's proper actions. That is what Judge Judy would
>> say.
>> They are not doing this as "a favor" to either you or the manufacturer,
>> and
>> their profit puts them in the position of responsibility for satisfactory
>> performance.
>>
>> You have two choices. One, you could insist on your rights, and ask for
>> a
>> refund or the right parts to be shipped. Two, you could do as Coasty
>> suggests, use what is in the box, and make up the difference using
>> locally
>> fabricated parts. Two is probably the more realistic choice.
>>
>> Earle
>>
>> "QuickTruck" <QuickTruck@Aol.Com> wrote in message
>> news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
>>> Hey Everyone,
>>> Once again Quadratec has dropped the ball for me. Two months ago I
>>> ordered body mount channels because mine are shot. I need to replace
>>> the body mounts and metal channels that go to the frame. Only place I
>>> could find the channels was Quadratec. After a few bad experiences
>>> (wrong parts, poor phone service) I was skeptical but I can't find them
>>> anywhere else. Plus they're in PA so my stuff is usually here in 2
>>> days or less. Not these. I called a month ago to see where they were.
>>> Turns out these channels are shipped from the manufacturer, not
>>> stocked. So shipping is up to the manufacturer. So they finally get
>>> here Friday (order placed Nov 19th). Guess what? Wrong parts. My
>>> invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
>>> guessing)in the box. Quadratec says not their fault, they obviously
>>> ordered the right stuff, no returns since non-stocked. I don't even
>>> know who the manufacturer is! So far no help. And I'm stuck with a
>>> set that won't do what i need.... i need all 8 pieces.
>>> Anyone know where else I might find these? Anyone with a CJ7 need a
>>> set? New in box!!!
>>>
>>> Sorry for ranting,
>>> Don W
>>>
>>
>>
>
>
