SoK66

I've been running an RE suspension since '02 and have been very pleased with
it. Great to hear about their improved product support.

"Dave Milne" <jeep@_nospam_milne.info> wrote in message
news:T_bce.21518$G8.5555@text.news.blueyonder.co.u k...
> refreshing to hear !
>
>
> Dave Milne, Scotland
> '91 Grand Wagoneer, '99 TJ
> "John" <google@coyotebush.net> wrote in message
> news:1114711066.449811.268710@z14g2000cwz.googlegr oups.com...
>> I had a breakdown in the desert last weekend, and got some really
>> outstanding support from Rubicon Express. They really went out of their
>> way to help.
>>
>> The problem was my YJ's U-bolts. I hadn't checked them in a long time,
>> and they were loose. Things got a bit "squirrely" coming down a steep
>> hill. At the bottom, I discovered the axle skewed, the centering pins
>> sheared, and an angle wedge was missing. I'm really glad it happened on
>> the dirt and not on the freeway.
>>
>> Knowing it would be next to impossible to find lift parts locally, I
>> called Rubicon Express and ordered new ones. Here I am, out in the
>> middle of the desert, and by some minor miracle my cell phone is
>> working. This was 3:00 in the afternoon. I explained my situation, and
>> RE got the parts out by overnight mail. The parts arrived 10:00 AM. By
>> noon, I was back on the trail.
>>
>> This was truly exceptional. The RE people went out of their way to get
>> me going again. I'll stop short of turning this message into an
>> advertisement, but I want to give credit where it is due. I am very,
>> very pleased.
>>
>> Thanks,
>> John Morris
>> Menlo Park, CA
>>
>
>

SoK66

I've been running an RE suspension since '02 and have been very pleased with
it. Great to hear about their improved product support.

"Dave Milne" <jeep@_nospam_milne.info> wrote in message
news:T_bce.21518$G8.5555@text.news.blueyonder.co.u k...
> refreshing to hear !
>
>
> Dave Milne, Scotland
> '91 Grand Wagoneer, '99 TJ
> "John" <google@coyotebush.net> wrote in message
> news:1114711066.449811.268710@z14g2000cwz.googlegr oups.com...
>> I had a breakdown in the desert last weekend, and got some really
>> outstanding support from Rubicon Express. They really went out of their
>> way to help.
>>
>> The problem was my YJ's U-bolts. I hadn't checked them in a long time,
>> and they were loose. Things got a bit "squirrely" coming down a steep
>> hill. At the bottom, I discovered the axle skewed, the centering pins
>> sheared, and an angle wedge was missing. I'm really glad it happened on
>> the dirt and not on the freeway.
>>
>> Knowing it would be next to impossible to find lift parts locally, I
>> called Rubicon Express and ordered new ones. Here I am, out in the
>> middle of the desert, and by some minor miracle my cell phone is
>> working. This was 3:00 in the afternoon. I explained my situation, and
>> RE got the parts out by overnight mail. The parts arrived 10:00 AM. By
>> noon, I was back on the trail.
>>
>> This was truly exceptional. The RE people went out of their way to get
>> me going again. I'll stop short of turning this message into an
>> advertisement, but I want to give credit where it is due. I am very,
>> very pleased.
>>
>> Thanks,
>> John Morris
>> Menlo Park, CA
>>
>
>

SoK66

I've been running an RE suspension since '02 and have been very pleased with
it. Great to hear about their improved product support.

"Dave Milne" <jeep@_nospam_milne.info> wrote in message
news:T_bce.21518$G8.5555@text.news.blueyonder.co.u k...
> refreshing to hear !
>
>
> Dave Milne, Scotland
> '91 Grand Wagoneer, '99 TJ
> "John" <google@coyotebush.net> wrote in message
> news:1114711066.449811.268710@z14g2000cwz.googlegr oups.com...
>> I had a breakdown in the desert last weekend, and got some really
>> outstanding support from Rubicon Express. They really went out of their
>> way to help.
>>
>> The problem was my YJ's U-bolts. I hadn't checked them in a long time,
>> and they were loose. Things got a bit "squirrely" coming down a steep
>> hill. At the bottom, I discovered the axle skewed, the centering pins
>> sheared, and an angle wedge was missing. I'm really glad it happened on
>> the dirt and not on the freeway.
>>
>> Knowing it would be next to impossible to find lift parts locally, I
>> called Rubicon Express and ordered new ones. Here I am, out in the
>> middle of the desert, and by some minor miracle my cell phone is
>> working. This was 3:00 in the afternoon. I explained my situation, and
>> RE got the parts out by overnight mail. The parts arrived 10:00 AM. By
>> noon, I was back on the trail.
>>
>> This was truly exceptional. The RE people went out of their way to get
>> me going again. I'll stop short of turning this message into an
>> advertisement, but I want to give credit where it is due. I am very,
>> very pleased.
>>
>> Thanks,
>> John Morris
>> Menlo Park, CA
>>
>
>

Carlo

I haven't even purchased anything from them & am very happy with the
service.
a couple of years ago I went to the shop & expressed my concern about
highway handling of their long arm lift kit. I had determined
from much reading & asking that most kits did well off road - but I had not
seen or heard anything about highway handling. I asked if they had something
like a demo or loaner vehicle that I might try before buying. They told me
no.......but then one of the guys behind the counter (I believe his name was
Paul) offered to let me drive his personal vehicle. I was impressed. I was
very impressed & as soon as I get the money together, I am going back to
make the purchase.

--
Carlo F. Serusa, Jr. RPh
carlo.jr at comcast DOTnet
'98 Sahara TJ - '89 YJ - '79 Scout II
O|||||||O
'92 Explorer '65 Mustang


"SoK66" <SoK66@frontier.net> wrote in message
news:d4rtb8096p@enews4.newsguy.com...
> I've been running an RE suspension since '02 and have been very pleased
with
> it. Great to hear about their improved product support.
>
> "Dave Milne" <jeep@_nospam_milne.info> wrote in message
> news:T_bce.21518$G8.5555@text.news.blueyonder.co.u k...
> > refreshing to hear !
> >
> >
> > Dave Milne, Scotland
> > '91 Grand Wagoneer, '99 TJ
> > "John" <google@coyotebush.net> wrote in message
> > news:1114711066.449811.268710@z14g2000cwz.googlegr oups.com...
> >> I had a breakdown in the desert last weekend, and got some really
> >> outstanding support from Rubicon Express. They really went out of their
> >> way to help.
> >>
> >> The problem was my YJ's U-bolts. I hadn't checked them in a long time,
> >> and they were loose. Things got a bit "squirrely" coming down a steep
> >> hill. At the bottom, I discovered the axle skewed, the centering pins
> >> sheared, and an angle wedge was missing. I'm really glad it happened on
> >> the dirt and not on the freeway.
> >>
> >> Knowing it would be next to impossible to find lift parts locally, I
> >> called Rubicon Express and ordered new ones. Here I am, out in the
> >> middle of the desert, and by some minor miracle my cell phone is
> >> working. This was 3:00 in the afternoon. I explained my situation, and
> >> RE got the parts out by overnight mail. The parts arrived 10:00 AM. By
> >> noon, I was back on the trail.
> >>
> >> This was truly exceptional. The RE people went out of their way to get
> >> me going again. I'll stop short of turning this message into an
> >> advertisement, but I want to give credit where it is due. I am very,
> >> very pleased.
> >>
> >> Thanks,
> >> John Morris
> >> Menlo Park, CA
> >>
> >
> >
>
>

Carlo

I haven't even purchased anything from them & am very happy with the
service.
a couple of years ago I went to the shop & expressed my concern about
highway handling of their long arm lift kit. I had determined
from much reading & asking that most kits did well off road - but I had not
seen or heard anything about highway handling. I asked if they had something
like a demo or loaner vehicle that I might try before buying. They told me
no.......but then one of the guys behind the counter (I believe his name was
Paul) offered to let me drive his personal vehicle. I was impressed. I was
very impressed & as soon as I get the money together, I am going back to
make the purchase.

--
Carlo F. Serusa, Jr. RPh
carlo.jr at comcast DOTnet
'98 Sahara TJ - '89 YJ - '79 Scout II
O|||||||O
'92 Explorer '65 Mustang


"SoK66" <SoK66@frontier.net> wrote in message
news:d4rtb8096p@enews4.newsguy.com...
> I've been running an RE suspension since '02 and have been very pleased
with
> it. Great to hear about their improved product support.
>
> "Dave Milne" <jeep@_nospam_milne.info> wrote in message
> news:T_bce.21518$G8.5555@text.news.blueyonder.co.u k...
> > refreshing to hear !
> >
> >
> > Dave Milne, Scotland
> > '91 Grand Wagoneer, '99 TJ
> > "John" <google@coyotebush.net> wrote in message
> > news:1114711066.449811.268710@z14g2000cwz.googlegr oups.com...
> >> I had a breakdown in the desert last weekend, and got some really
> >> outstanding support from Rubicon Express. They really went out of their
> >> way to help.
> >>
> >> The problem was my YJ's U-bolts. I hadn't checked them in a long time,
> >> and they were loose. Things got a bit "squirrely" coming down a steep
> >> hill. At the bottom, I discovered the axle skewed, the centering pins
> >> sheared, and an angle wedge was missing. I'm really glad it happened on
> >> the dirt and not on the freeway.
> >>
> >> Knowing it would be next to impossible to find lift parts locally, I
> >> called Rubicon Express and ordered new ones. Here I am, out in the
> >> middle of the desert, and by some minor miracle my cell phone is
> >> working. This was 3:00 in the afternoon. I explained my situation, and
> >> RE got the parts out by overnight mail. The parts arrived 10:00 AM. By
> >> noon, I was back on the trail.
> >>
> >> This was truly exceptional. The RE people went out of their way to get
> >> me going again. I'll stop short of turning this message into an
> >> advertisement, but I want to give credit where it is due. I am very,
> >> very pleased.
> >>
> >> Thanks,
> >> John Morris
> >> Menlo Park, CA
> >>
> >
> >
>
>

Carlo

I haven't even purchased anything from them & am very happy with the
service.
a couple of years ago I went to the shop & expressed my concern about
highway handling of their long arm lift kit. I had determined
from much reading & asking that most kits did well off road - but I had not
seen or heard anything about highway handling. I asked if they had something
like a demo or loaner vehicle that I might try before buying. They told me
no.......but then one of the guys behind the counter (I believe his name was
Paul) offered to let me drive his personal vehicle. I was impressed. I was
very impressed & as soon as I get the money together, I am going back to
make the purchase.

--
Carlo F. Serusa, Jr. RPh
carlo.jr at comcast DOTnet
'98 Sahara TJ - '89 YJ - '79 Scout II
O|||||||O
'92 Explorer '65 Mustang


"SoK66" <SoK66@frontier.net> wrote in message
news:d4rtb8096p@enews4.newsguy.com...
> I've been running an RE suspension since '02 and have been very pleased
with
> it. Great to hear about their improved product support.
>
> "Dave Milne" <jeep@_nospam_milne.info> wrote in message
> news:T_bce.21518$G8.5555@text.news.blueyonder.co.u k...
> > refreshing to hear !
> >
> >
> > Dave Milne, Scotland
> > '91 Grand Wagoneer, '99 TJ
> > "John" <google@coyotebush.net> wrote in message
> > news:1114711066.449811.268710@z14g2000cwz.googlegr oups.com...
> >> I had a breakdown in the desert last weekend, and got some really
> >> outstanding support from Rubicon Express. They really went out of their
> >> way to help.
> >>
> >> The problem was my YJ's U-bolts. I hadn't checked them in a long time,
> >> and they were loose. Things got a bit "squirrely" coming down a steep
> >> hill. At the bottom, I discovered the axle skewed, the centering pins
> >> sheared, and an angle wedge was missing. I'm really glad it happened on
> >> the dirt and not on the freeway.
> >>
> >> Knowing it would be next to impossible to find lift parts locally, I
> >> called Rubicon Express and ordered new ones. Here I am, out in the
> >> middle of the desert, and by some minor miracle my cell phone is
> >> working. This was 3:00 in the afternoon. I explained my situation, and
> >> RE got the parts out by overnight mail. The parts arrived 10:00 AM. By
> >> noon, I was back on the trail.
> >>
> >> This was truly exceptional. The RE people went out of their way to get
> >> me going again. I'll stop short of turning this message into an
> >> advertisement, but I want to give credit where it is due. I am very,
> >> very pleased.
> >>
> >> Thanks,
> >> John Morris
> >> Menlo Park, CA
> >>
> >
> >
>
>

Carlo

I haven't even purchased anything from them & am very happy with the
service.
a couple of years ago I went to the shop & expressed my concern about
highway handling of their long arm lift kit. I had determined
from much reading & asking that most kits did well off road - but I had not
seen or heard anything about highway handling. I asked if they had something
like a demo or loaner vehicle that I might try before buying. They told me
no.......but then one of the guys behind the counter (I believe his name was
Paul) offered to let me drive his personal vehicle. I was impressed. I was
very impressed & as soon as I get the money together, I am going back to
make the purchase.

--
Carlo F. Serusa, Jr. RPh
carlo.jr at comcast DOTnet
'98 Sahara TJ - '89 YJ - '79 Scout II
O|||||||O
'92 Explorer '65 Mustang


"SoK66" <SoK66@frontier.net> wrote in message
news:d4rtb8096p@enews4.newsguy.com...
> I've been running an RE suspension since '02 and have been very pleased
with
> it. Great to hear about their improved product support.
>
> "Dave Milne" <jeep@_nospam_milne.info> wrote in message
> news:T_bce.21518$G8.5555@text.news.blueyonder.co.u k...
> > refreshing to hear !
> >
> >
> > Dave Milne, Scotland
> > '91 Grand Wagoneer, '99 TJ
> > "John" <google@coyotebush.net> wrote in message
> > news:1114711066.449811.268710@z14g2000cwz.googlegr oups.com...
> >> I had a breakdown in the desert last weekend, and got some really
> >> outstanding support from Rubicon Express. They really went out of their
> >> way to help.
> >>
> >> The problem was my YJ's U-bolts. I hadn't checked them in a long time,
> >> and they were loose. Things got a bit "squirrely" coming down a steep
> >> hill. At the bottom, I discovered the axle skewed, the centering pins
> >> sheared, and an angle wedge was missing. I'm really glad it happened on
> >> the dirt and not on the freeway.
> >>
> >> Knowing it would be next to impossible to find lift parts locally, I
> >> called Rubicon Express and ordered new ones. Here I am, out in the
> >> middle of the desert, and by some minor miracle my cell phone is
> >> working. This was 3:00 in the afternoon. I explained my situation, and
> >> RE got the parts out by overnight mail. The parts arrived 10:00 AM. By
> >> noon, I was back on the trail.
> >>
> >> This was truly exceptional. The RE people went out of their way to get
> >> me going again. I'll stop short of turning this message into an
> >> advertisement, but I want to give credit where it is due. I am very,
> >> very pleased.
> >>
> >> Thanks,
> >> John Morris
> >> Menlo Park, CA
> >>
> >
> >
>
>