c

"William Oliveri" <wuji@bigvalley.net> wrote in message
news:2i7d1fFk08kbU1@uni-berlin.de...
> I, yesterday, ordered some shims to adjust my pinion angle to hopefully
rid
> myself of this driveshaft vibration. When I talked to the sales guy on
the
> phone he told me the price would be 11.00 plus tax. When I got there
today
> it was something like 18.00 total.
>
> Here's the break down.
>
> 10.99 for the shims
> 2.00 for a delivery fee (a local parts truck delivered the part to them)
> 3.50 for a Fuel Service Fee? (can't remember the term now but it's to
cover
> the fuel the truck used to deliver the part)
>
> Sheesh. What the He77 is this?
>
> So I protested the additional charges and so the sales guy took them off.
> So I asked the guy, is this an Optional fee or what? He said it helps
them
> out so I guess they do this for every transaction and if you don't protest
> you will pay.
>
> In addition, when you make an order over the phone, they put half the
sales
> charge on your credit card. Then when you get to the store they charge
the
> remaining fee to your credit card so you get two receipts for one
> transaction (I had this happen on another purchase).
>
> This time I requested not to use my credit card to secure an order and
they
> agreed. Probably because of the small cost of the part.
>
> Anyway, just wanted to let anyone else who might be doing business with
them
> know. Might help in their purchase.
>
> Bill
>

A little OT from this, but about a month ago I went to AutoZone to get 3
sets of small block Chevy water pump gaskets (usually about $1.20 per set)
for a stock car I work on. We need 3 sets because there is an engine plate
and a set of spacers sandwiched between the block and the pump. Anyway, it
was a Sunday afternoon when I stopped there to check if they had gaskets.
Checker was the only other place open. AutoZone did not have any gaskets
that weren't in water pump boxes. The guy said he couldn't pull the gaskets
and replace them later, but then said he could get them delivered from
another store that was about 50 miles away. I would have them Monday
morning. I said to the guy that I could just get them at NAPA in the
morning, but he insisted on looking up the shipping cost. All of a sudden he
says "holy ----!", so I said what's up? Then he proceeded to tell me that
those gaskets would cost $36 to ship! Just remember to ask about these
charges so you don't get stuck paying some ridiculous amount.

Chris

Richard Harris

I'll ask him and see what he has to say.
Rich
"William Oliveri" <wuji@bigvalley.net> wrote in message
news:2i7f57Fj6gioU1@uni-berlin.de...
> Irvine.
>
> It's happened to me more than once.
>
> Four Wheel Parts Performance
> 8797 Irvine Center Dr # L, Irvine, CA 92618
> Phone: (949) 788-0090
>
> I would like to hear his response.
>
> Bill
>
>
> "Richard Harris" <SHARRIS11nospam@san.rr.com> wrote in message
> news:Kgvvc.27460$wO4.20442@twister.socal.rr.com...
> > Bill,
> > Where did this happen? I have a friend who is a manager of a Four Wheel
> > Parts store and I've never heard of such a thing..
> > "William Oliveri" <wuji@bigvalley.net> wrote in message
> > news:2i7d1fFk08kbU1@uni-berlin.de...
> > > I, yesterday, ordered some shims to adjust my pinion angle to
hopefully
> > rid
> > > myself of this driveshaft vibration. When I talked to the sales guy
on
> > the
> > > phone he told me the price would be 11.00 plus tax. When I got there
> > today
> > > it was something like 18.00 total.
> > >
> > > Here's the break down.
> > >
> > > 10.99 for the shims
> > > 2.00 for a delivery fee (a local parts truck delivered the part to
them)
> > > 3.50 for a Fuel Service Fee? (can't remember the term now but it's to
> > cover
> > > the fuel the truck used to deliver the part)
> > >
> > > Sheesh. What the He77 is this?
> > >
> > > So I protested the additional charges and so the sales guy took them
> off.
> > > So I asked the guy, is this an Optional fee or what? He said it helps
> > them
> > > out so I guess they do this for every transaction and if you don't
> protest
> > > you will pay.
> > >
> > > In addition, when you make an order over the phone, they put half the
> > sales
> > > charge on your credit card. Then when you get to the store they
charge
> > the
> > > remaining fee to your credit card so you get two receipts for one
> > > transaction (I had this happen on another purchase).
> > >
> > > This time I requested not to use my credit card to secure an order and
> > they
> > > agreed. Probably because of the small cost of the part.
> > >
> > > Anyway, just wanted to let anyone else who might be doing business
with
> > them
> > > know. Might help in their purchase.
> > >
> > > Bill
> > >
> > >
> > >
> > >
> > >
> >
> >
>
>

Richard Harris

I'll ask him and see what he has to say.
Rich
"William Oliveri" <wuji@bigvalley.net> wrote in message
news:2i7f57Fj6gioU1@uni-berlin.de...
> Irvine.
>
> It's happened to me more than once.
>
> Four Wheel Parts Performance
> 8797 Irvine Center Dr # L, Irvine, CA 92618
> Phone: (949) 788-0090
>
> I would like to hear his response.
>
> Bill
>
>
> "Richard Harris" <SHARRIS11nospam@san.rr.com> wrote in message
> news:Kgvvc.27460$wO4.20442@twister.socal.rr.com...
> > Bill,
> > Where did this happen? I have a friend who is a manager of a Four Wheel
> > Parts store and I've never heard of such a thing..
> > "William Oliveri" <wuji@bigvalley.net> wrote in message
> > news:2i7d1fFk08kbU1@uni-berlin.de...
> > > I, yesterday, ordered some shims to adjust my pinion angle to
hopefully
> > rid
> > > myself of this driveshaft vibration. When I talked to the sales guy
on
> > the
> > > phone he told me the price would be 11.00 plus tax. When I got there
> > today
> > > it was something like 18.00 total.
> > >
> > > Here's the break down.
> > >
> > > 10.99 for the shims
> > > 2.00 for a delivery fee (a local parts truck delivered the part to
them)
> > > 3.50 for a Fuel Service Fee? (can't remember the term now but it's to
> > cover
> > > the fuel the truck used to deliver the part)
> > >
> > > Sheesh. What the He77 is this?
> > >
> > > So I protested the additional charges and so the sales guy took them
> off.
> > > So I asked the guy, is this an Optional fee or what? He said it helps
> > them
> > > out so I guess they do this for every transaction and if you don't
> protest
> > > you will pay.
> > >
> > > In addition, when you make an order over the phone, they put half the
> > sales
> > > charge on your credit card. Then when you get to the store they
charge
> > the
> > > remaining fee to your credit card so you get two receipts for one
> > > transaction (I had this happen on another purchase).
> > >
> > > This time I requested not to use my credit card to secure an order and
> > they
> > > agreed. Probably because of the small cost of the part.
> > >
> > > Anyway, just wanted to let anyone else who might be doing business
with
> > them
> > > know. Might help in their purchase.
> > >
> > > Bill
> > >
> > >
> > >
> > >
> > >
> >
> >
>
>

Richard Harris

I'll ask him and see what he has to say.
Rich
"William Oliveri" <wuji@bigvalley.net> wrote in message
news:2i7f57Fj6gioU1@uni-berlin.de...
> Irvine.
>
> It's happened to me more than once.
>
> Four Wheel Parts Performance
> 8797 Irvine Center Dr # L, Irvine, CA 92618
> Phone: (949) 788-0090
>
> I would like to hear his response.
>
> Bill
>
>
> "Richard Harris" <SHARRIS11nospam@san.rr.com> wrote in message
> news:Kgvvc.27460$wO4.20442@twister.socal.rr.com...
> > Bill,
> > Where did this happen? I have a friend who is a manager of a Four Wheel
> > Parts store and I've never heard of such a thing..
> > "William Oliveri" <wuji@bigvalley.net> wrote in message
> > news:2i7d1fFk08kbU1@uni-berlin.de...
> > > I, yesterday, ordered some shims to adjust my pinion angle to
hopefully
> > rid
> > > myself of this driveshaft vibration. When I talked to the sales guy
on
> > the
> > > phone he told me the price would be 11.00 plus tax. When I got there
> > today
> > > it was something like 18.00 total.
> > >
> > > Here's the break down.
> > >
> > > 10.99 for the shims
> > > 2.00 for a delivery fee (a local parts truck delivered the part to
them)
> > > 3.50 for a Fuel Service Fee? (can't remember the term now but it's to
> > cover
> > > the fuel the truck used to deliver the part)
> > >
> > > Sheesh. What the He77 is this?
> > >
> > > So I protested the additional charges and so the sales guy took them
> off.
> > > So I asked the guy, is this an Optional fee or what? He said it helps
> > them
> > > out so I guess they do this for every transaction and if you don't
> protest
> > > you will pay.
> > >
> > > In addition, when you make an order over the phone, they put half the
> > sales
> > > charge on your credit card. Then when you get to the store they
charge
> > the
> > > remaining fee to your credit card so you get two receipts for one
> > > transaction (I had this happen on another purchase).
> > >
> > > This time I requested not to use my credit card to secure an order and
> > they
> > > agreed. Probably because of the small cost of the part.
> > >
> > > Anyway, just wanted to let anyone else who might be doing business
with
> > them
> > > know. Might help in their purchase.
> > >
> > > Bill
> > >
> > >
> > >
> > >
> > >
> >
> >
>
>

Richard Harris

I'll ask him and see what he has to say.
Rich
"William Oliveri" <wuji@bigvalley.net> wrote in message
news:2i7f57Fj6gioU1@uni-berlin.de...
> Irvine.
>
> It's happened to me more than once.
>
> Four Wheel Parts Performance
> 8797 Irvine Center Dr # L, Irvine, CA 92618
> Phone: (949) 788-0090
>
> I would like to hear his response.
>
> Bill
>
>
> "Richard Harris" <SHARRIS11nospam@san.rr.com> wrote in message
> news:Kgvvc.27460$wO4.20442@twister.socal.rr.com...
> > Bill,
> > Where did this happen? I have a friend who is a manager of a Four Wheel
> > Parts store and I've never heard of such a thing..
> > "William Oliveri" <wuji@bigvalley.net> wrote in message
> > news:2i7d1fFk08kbU1@uni-berlin.de...
> > > I, yesterday, ordered some shims to adjust my pinion angle to
hopefully
> > rid
> > > myself of this driveshaft vibration. When I talked to the sales guy
on
> > the
> > > phone he told me the price would be 11.00 plus tax. When I got there
> > today
> > > it was something like 18.00 total.
> > >
> > > Here's the break down.
> > >
> > > 10.99 for the shims
> > > 2.00 for a delivery fee (a local parts truck delivered the part to
them)
> > > 3.50 for a Fuel Service Fee? (can't remember the term now but it's to
> > cover
> > > the fuel the truck used to deliver the part)
> > >
> > > Sheesh. What the He77 is this?
> > >
> > > So I protested the additional charges and so the sales guy took them
> off.
> > > So I asked the guy, is this an Optional fee or what? He said it helps
> > them
> > > out so I guess they do this for every transaction and if you don't
> protest
> > > you will pay.
> > >
> > > In addition, when you make an order over the phone, they put half the
> > sales
> > > charge on your credit card. Then when you get to the store they
charge
> > the
> > > remaining fee to your credit card so you get two receipts for one
> > > transaction (I had this happen on another purchase).
> > >
> > > This time I requested not to use my credit card to secure an order and
> > they
> > > agreed. Probably because of the small cost of the part.
> > >
> > > Anyway, just wanted to let anyone else who might be doing business
with
> > them
> > > know. Might help in their purchase.
> > >
> > > Bill
> > >
> > >
> > >
> > >
> > >
> >
> >
>
>

Paul Calman

I bought my 35 inch MTs from them, no complaints. I got them on a "buy 3 get
one free" sale, with free shipping. It was a damn good deal.
Your experience suprises me With fuel costs going up, I guess it has to be
paid by the end user, but I would like to be billed accordingly, not a
hidden cost.

--
Paul Calman, Hathaway Pines, California

Paul Calman

I bought my 35 inch MTs from them, no complaints. I got them on a "buy 3 get
one free" sale, with free shipping. It was a damn good deal.
Your experience suprises me With fuel costs going up, I guess it has to be
paid by the end user, but I would like to be billed accordingly, not a
hidden cost.

--
Paul Calman, Hathaway Pines, California

Paul Calman

I bought my 35 inch MTs from them, no complaints. I got them on a "buy 3 get
one free" sale, with free shipping. It was a damn good deal.
Your experience suprises me With fuel costs going up, I guess it has to be
paid by the end user, but I would like to be billed accordingly, not a
hidden cost.

--
Paul Calman, Hathaway Pines, California

Paul Calman

I bought my 35 inch MTs from them, no complaints. I got them on a "buy 3 get
one free" sale, with free shipping. It was a damn good deal.
Your experience suprises me With fuel costs going up, I guess it has to be
paid by the end user, but I would like to be billed accordingly, not a
hidden cost.

--
Paul Calman, Hathaway Pines, California

William Oliveri

Maybe I need to try a different location. They certainly are not winning
over my business with these antics.

Bill

"Paul Calman" <spam@trap.com> wrote in message
news:2i7qn5Fjh4ipU1@uni-berlin.de...
> I bought my 35 inch MTs from them, no complaints. I got them on a "buy 3
get
> one free" sale, with free shipping. It was a damn good deal.
> Your experience suprises me With fuel costs going up, I guess it has to be
> paid by the end user, but I would like to be billed accordingly, not a
> hidden cost.
>
> --
> Paul Calman, Hathaway Pines, California
>
>