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Got letter from Chrysler re: extended warranty

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Got letter from Chrysler re: extended warranty

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Old 07-01-2014, 08:55 PM
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Default Got letter from Chrysler re: extended warranty

Just arrived in the mail. engine warranty extended from 5 to 10 years for possible ticking head on 2012 Pentastar engine.

Anyone else got it?
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Old 07-01-2014, 11:12 PM
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Default Re: Got letter from Chrysler re: extended warranty

Nope, I didn't get anything. I got a 2013 so maybe it's just the 2012 model?
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Old 07-02-2014, 11:45 AM
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Default Re: Got letter from Chrysler re: extended warranty

Here's a link to the recall in the US.

News: Chrysler stands behind heads

It appears it may effect some very early production 2013's. Change over to the redesigned head happened in late Jul., 2012.
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Old 07-03-2014, 12:42 PM
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Default Re: Got letter from Chrysler re: extended warranty

Originally Posted by Sin41 View Post
Just arrived in the mail. engine warranty extended from 5 to 10 years for possible ticking head on 2012 Pentastar engine.

Anyone else got it?
Originally Posted by AutoJunkieMan View Post
Nope, I didn't get anything. I got a 2013 so maybe it's just the 2012 model?
The recall would not affect all vehicles during that MY. Rather the issue was detected which lead to a change. Essentially, only a certain VIN range would have been included in this recall campaign.

AutoJunkieMan - Not to worry, you will be notified by mail if your vehicle is part of the recall, notification letters often go out in waves.
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Old 07-04-2014, 07:44 PM
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Default Re: Got letter from Chrysler re: extended warranty

Or, You will be notified when you hear some tick, tick, tick, in your motor!
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Old 07-04-2014, 10:14 PM
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Default Re: Got letter from Chrysler re: extended warranty

Well all motors of sorts have some sort of ticking noise.. I mean unless you know what your listening for it's kinda hard to know what it sounds like.
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Old 07-04-2014, 10:24 PM
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Default Re: Got letter from Chrysler re: extended warranty

I know. My 2011 Wrangler had the ticking. Needed heads changed.
Dealt it on a Cherokee with the same dealer after I informed him of the problem.
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Old 07-05-2014, 07:34 AM
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Default Re: Got letter from Chrysler re: extended warranty

I've got an early built 2013. According to the TSB, mine was built 2 days after the production date cut off for the extended warranty. I did get the letter anyway, says the head is covered for 10 years/240000kms.
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Old 07-05-2014, 08:59 AM
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Default Re: Got letter from Chrysler re: extended warranty

Not every motor has the problem even if it was built in the questionable period.
At least they are backing up the problem with new parts under warranty.
Just be sure if you do your own oil changes that you keep receipts for quality oil and filters and accurate dates.
If you do have the issue, you will know it. Very prominent ticking noise.
Mine, just when I started the cold motor.
Only time I heard it. Although I'm sure it would have gotten worse over time and Kms!
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Old 07-08-2014, 01:40 PM
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Default Re: Got letter from Chrysler re: extended warranty

Originally Posted by Airdale View Post
Not every motor has the problem even if it was built in the questionable period.
At least they are backing up the problem with new parts under warranty.
Just be sure if you do your own oil changes that you keep receipts for quality oil and filters and accurate dates.
If you do have the issue, you will know it. Very prominent ticking noise.
Mine, just when I started the cold motor.
Only time I heard it. Although I'm sure it would have gotten worse over time and Kms!
Airdale,

This is very true, issues like this that can be identified will certainly be looked after. Customer satisfaction is #1 and the proper resources are being applied to ensure this where needed.
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