Jeeps Canada - Jeep Forums

Jeeps Canada - Jeep Forums (https://www.jeepscanada.com/)
-   Jeep JK Forum (https://www.jeepscanada.com/jeep-jk-forum-38/)
-   -   Got letter from Chrysler re: extended warranty (https://www.jeepscanada.com/jeep-jk-forum-38/got-letter-chrysler-re-extended-warranty-126040/)

Sin41 07-01-2014 07:55 PM

Got letter from Chrysler re: extended warranty
 
Just arrived in the mail. engine warranty extended from 5 to 10 years for possible ticking head on 2012 Pentastar engine.

Anyone else got it?

AutoJunkieMan 07-01-2014 10:12 PM

Re: Got letter from Chrysler re: extended warranty
 
Nope, I didn't get anything. I got a 2013 so maybe it's just the 2012 model?

Woodsman 07-02-2014 10:45 AM

Re: Got letter from Chrysler re: extended warranty
 
Here's a link to the recall in the US.

News: Chrysler stands behind heads

It appears it may effect some very early production 2013's. Change over to the redesigned head happened in late Jul., 2012.

JeepCACares 07-03-2014 11:42 AM

Re: Got letter from Chrysler re: extended warranty
 

Originally Posted by Sin41 (Post 570587)
Just arrived in the mail. engine warranty extended from 5 to 10 years for possible ticking head on 2012 Pentastar engine.

Anyone else got it?


Originally Posted by AutoJunkieMan (Post 570589)
Nope, I didn't get anything. I got a 2013 so maybe it's just the 2012 model?

The recall would not affect all vehicles during that MY. Rather the issue was detected which lead to a change. Essentially, only a certain VIN range would have been included in this recall campaign.

AutoJunkieMan - Not to worry, you will be notified by mail if your vehicle is part of the recall, notification letters often go out in waves.

Airdale 07-04-2014 06:44 PM

Re: Got letter from Chrysler re: extended warranty
 
Or, You will be notified when you hear some tick, tick, tick, in your motor!

AutoJunkieMan 07-04-2014 09:14 PM

Re: Got letter from Chrysler re: extended warranty
 
Well all motors of sorts have some sort of ticking noise.. I mean unless you know what your listening for it's kinda hard to know what it sounds like.

Airdale 07-04-2014 09:24 PM

Re: Got letter from Chrysler re: extended warranty
 
I know. My 2011 Wrangler had the ticking. Needed heads changed.
Dealt it on a Cherokee with the same dealer after I informed him of the problem.

zrs 07-05-2014 06:34 AM

Re: Got letter from Chrysler re: extended warranty
 
I've got an early built 2013. According to the TSB, mine was built 2 days after the production date cut off for the extended warranty. I did get the letter anyway, says the head is covered for 10 years/240000kms.

Airdale 07-05-2014 07:59 AM

Re: Got letter from Chrysler re: extended warranty
 
Not every motor has the problem even if it was built in the questionable period.
At least they are backing up the problem with new parts under warranty.
Just be sure if you do your own oil changes that you keep receipts for quality oil and filters and accurate dates.
If you do have the issue, you will know it. Very prominent ticking noise.
Mine, just when I started the cold motor.
Only time I heard it. Although I'm sure it would have gotten worse over time and Kms!

JeepCACares 07-08-2014 12:40 PM

Re: Got letter from Chrysler re: extended warranty
 

Originally Posted by Airdale (Post 570606)
Not every motor has the problem even if it was built in the questionable period.
At least they are backing up the problem with new parts under warranty.
Just be sure if you do your own oil changes that you keep receipts for quality oil and filters and accurate dates.
If you do have the issue, you will know it. Very prominent ticking noise.
Mine, just when I started the cold motor.
Only time I heard it. Although I'm sure it would have gotten worse over time and Kms!

Airdale,

This is very true, issues like this that can be identified will certainly be looked after. Customer satisfaction is #1 and the proper resources are being applied to ensure this where needed.


All times are GMT -4. The time now is 07:54 PM.


© 2024 MH Sub I, LLC dba Internet Brands

Page generated in 0.03768 seconds with 9 queries