JTPhoto JK

Warranty is also dependent on your relationship with the dealer. We have 2 lifted Jeeps and a lifted RAM all on 35s and have never had any claims denied...

MD41_montreal

Well its snowing like a basterd today and i drove my baby down to the jeep shop... a i sit and watch the snow fall i forgot to advise the guy about the hand brake issue. Hope they dont tilt it...... will update later
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MD41_montreal

Well its snowing like a basterd today and i drove my baby down to the jeep shop... a i sit and watch the snow fall i forgot to advise the guy about the hand brake issue. Hope they dont tilt it...... will update later
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JeepTechOlllllO

Hello

You also forgot to ask for me, that's oK the tech right beside me(one of the best in the garage) worked on it. he replaced the seized u-joint. As for doing any kind of road test today to check for a wobble that is out of the question. For everyone reading this that's because we are in the middle of a blizzard today.

take care

Michael V

MD41_montreal

well i finely read your post.... and its very understandable that a road test wasn't about to happen....
I like the service i received, went in with 3 issues, Tire wobble or shake, understand there was NO way to even verify this as to much snow on road... i would be a fool to even suggest that some one try.. so that's ok... second issue was my darn airbag lite is always on.... I don't think it was addressed... as light still is on..... horn works, turn signals work, etc.. so i think the clock spring is ok.... was on the work order..... and finally i advised them of the OIL issue, checked my oil 2 weeks ago and it was EMPTY, yuppers, filled her up and made an appointment with you guys.... that's 3 months of use, average 400 k a week... maybe less. most times dont use it on weekends.... so that was addresses by placing me on a OIL watch... but interesting, on the bill i see part number...
and changing the u-joint solved my intermittent steering issue where it was kicking back coming out of a turn... thanks.. it turns now like it did when i bought this baby...
lets wait for the roads to clear and i will try and take it for a test to see if she still wobbles down the road.........

Thanks will keep u informed..

MD41_montreal

OK here we go........ made appointment to have the dealership look at my shake as I drive on my new Duratrac,s,,, to be fair , there was NO way they could have looked at my wheels on the 27th of dec as we were having the BEST snow storm here in Montreal in 20 years.... but they did change out the u - Joint...:)
asked them to look into the AIRBAG light as it was always on...., it seems they did not address this then.... hmmm, also asked to be put on oil watch... was told i was now on oil watch due to my oil disappearing..... So they changed my oil, and filter... so I left on dec 27 with full oil and new Filter :) ...
Now we move to last night...
.Mondaty night Jan 14... I know i am taking my jeep in to the garage Tuesday morning... for the follow up on the wheels and AIR BAG light..... so I check my oil as I should.... HOLY ---- BATMAN..... I am down ... how can this be... not even 3 weeks... yes only 2 and a half weeks since new oil change and I am below the SAFE lines... HOW CAN THIS BE.... hmmm maybe i should tell this....when i get there in the morning... so now I tell them this,,, and WHAT THE FCK the guy behind the counter says to me.... WHAT... that's not good that you you should need oil.. it says here that you just had a OIL change... oh and he says... why didn't the other guy put you on OIL WATCH..... WTF.......so I say what...... wooooooow this is what was supposed to be done last DEC...... so I bring up Your Name, Micheal.... the guys says oh ya he is a nice guy .... THAT'S IT.. I say can I talk to him please... the guys looks at me as if he is asleep...... so Now my jeep is at the dealership and I am here at work :).......oh yea hand break no longer works.... says its out of warranty by 2 or 2 days..... hmmmmmmm
But hey since I made the appointment in Dec about the air bag... it might be covered.... will have to wait and see on that one.....

oh Boy... I have no idea what to expect at this time......

Stay Tuned Batman.......

MD41_montreal

well now, I like to wait a few days until things settle down and I get to use my jeep... before i close out on issues..
The first thing i must say is that I am seriously happy with the service I got at Sources Jeep Chrysler In Dollard Des Ormeaux. I work In It and know first hand how customers can and will be. I worked in a Help-desk environment for 5 years, worked my way all the way up and on the way I had to deal with customers that were just plain pieces of sh%t. So with that info I like to deal nicely and quietly with service personal.. they get enough abuse with out mine.....
No service department is perfect, and errors are to be expected, if you cant handle this statement your role as a Supervisor will be limited... so i don't expect answers or solutions all the time..
now on with the UPDATE.... very happy, I now have a Handbrake..... WOW thanks, ever since day one my hand brake was kind of sketchy.... brought to the attention of my original dealer,out in Voudreal, even left my Jeep there over night for them to fix...... they filled me full of sh*t about this issue and others, If they read this, I will never deal with you people again.
They changed out my Front right U-joint in DEC, and now this time changed out my Left U-Joint.... I am lost as to why my u-joints would lock up and need to be changed... hopefully some on can explain why these things would fail.... ( maybe there can be some maintenance i should do on them for the future... suggestions please)
I still get a shake when up to 104 to 108 but what the hell i guess i can live with it for the winter, Must be the Duratracs,,, its not even near as much as it was, thanks...
Air bag is now WORKING, what i did not know is that for the last year i Had NO airbags... i did not know that when the light was on it mean that the airbags were disabled... wow... not good, but now i feel safer, thank you...

as for oil.... and my Oil consumption... its going to be a wait and see thing.... i will be checking it every week.....
again Thanks to you guys over at Sources jeep...

Me :)

JeepTechOlllllO

Your Welcome

This time I got the jeep, In the future just request that I work on it. I will always give a fellow Jeeper the best service.

I am happy that your happy.

Happy Jeeping and don't forget to wave.

Topbanana

Found yourself a good man (mechanic) there, make sure you treat'im right! Tim Horton cards are easy to pass on and usually much appreciated.