Why I will never go back to the dealership again
 

So this is my story of the dealership from hell. I had an oil leak on
the power steering pump, the jeep was vibrating bad at 100KM and the
check engine light was on. Most of the stuff was covered and they
replaced some sensors. So my jeep is ready, I pick it up after work
and there is no power steering, It is really stiff and the vibration
is still there. I take it back the next day where the guy admits that
they did not look at the vibration problem ( Maybe you should have
told me). As for the steering they will adjust it. I asked why they
did not adjust it when they installed it ( no reply ). I get the phone
call around 4pm from the dealership telling me that they were test
driving it and had an accident with it. No damage to the jeep they
said since it has warn bumpers and they hit from the front. They say
the vibration is caused by the front drive shaft and it will be
covered. Next day I go to pick it up and the steering is completely
screwed. The steering wheel is around 45 degrees off and the jeep is
pulling hard to one side. I take it back the next day, I am about to
explode at this stage and ask the guy to get in my jeep and drive it
and tell me if it is normal ( no reply ). They do a wheel alignment
to fix the problem. I go pick it up. I am driving it home and here
this clunking sound. I take a look underneath and the skid plate (
mopar that covers the oil pan and front end ) bracket is hitting the
front drive shaft. I pull on the bracket and it moves! They had
taken it off to replace the drive shaft but did not bother to tighten
the bolts that hold the skid plate on and the 2 bolts at the end of
the plate were not there.

Gee I wonder if anyone is scratching their heads wonder why no one
goes back to get their jeep serviced at the stealership and why people
are buying imports.

Re: Why I will never go back to the dealership again
 

Ok, where is this dealership?

Snowboardripper wrote:

> So this is my story of the dealership from hell. I had an oil leak on
> the power steering pump, the jeep was vibrating bad at 100KM and the
> check engine light was on. Most of the stuff was covered and they
> replaced some sensors. So my jeep is ready, I pick it up after work
> and there is no power steering, It is really stiff and the vibration
> is still there. I take it back the next day where the guy admits that
> they did not look at the vibration problem ( Maybe you should have
> told me). As for the steering they will adjust it. I asked why they
> did not adjust it when they installed it ( no reply ). I get the phone
> call around 4pm from the dealership telling me that they were test
> driving it and had an accident with it. No damage to the jeep they
> said since it has warn bumpers and they hit from the front. They say
> the vibration is caused by the front drive shaft and it will be
> covered. Next day I go to pick it up and the steering is completely
> screwed. The steering wheel is around 45 degrees off and the jeep is
> pulling hard to one side. I take it back the next day, I am about to
> explode at this stage and ask the guy to get in my jeep and drive it
> and tell me if it is normal ( no reply ). They do a wheel alignment
> to fix the problem. I go pick it up. I am driving it home and here
> this clunking sound. I take a look underneath and the skid plate (
> mopar that covers the oil pan and front end ) bracket is hitting the
> front drive shaft. I pull on the bracket and it moves! They had
> taken it off to replace the drive shaft but did not bother to tighten
> the bolts that hold the skid plate on and the 2 bolts at the end of
> the plate were not there.
>
> Gee I wonder if anyone is scratching their heads wonder why no one
> goes back to get their jeep serviced at the stealership and why people
> are buying imports.

--
__________________________________________________ _________
tw

03 TJ Rubicon - Rubicon Express 4.5"
01 XJ Sport

There is a very fine line between "hobby" and "mental illness."
-- Dave Barry

Pronunciation: 'jEp
Function: noun
Date: 1940

Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase')
A small general-purpose motor vehicle with 80-inch wheelbase,
1/4-ton capacity, and four-wheel drive used by the U.S. army in
World War II.

(Please remove the OBVIOUS to reply by email)
__________________________________________________ _________

Re: Why I will never go back to the dealership again
 

Ok, where is this dealership?

Snowboardripper wrote:

> So this is my story of the dealership from hell. I had an oil leak on
> the power steering pump, the jeep was vibrating bad at 100KM and the
> check engine light was on. Most of the stuff was covered and they
> replaced some sensors. So my jeep is ready, I pick it up after work
> and there is no power steering, It is really stiff and the vibration
> is still there. I take it back the next day where the guy admits that
> they did not look at the vibration problem ( Maybe you should have
> told me). As for the steering they will adjust it. I asked why they
> did not adjust it when they installed it ( no reply ). I get the phone
> call around 4pm from the dealership telling me that they were test
> driving it and had an accident with it. No damage to the jeep they
> said since it has warn bumpers and they hit from the front. They say
> the vibration is caused by the front drive shaft and it will be
> covered. Next day I go to pick it up and the steering is completely
> screwed. The steering wheel is around 45 degrees off and the jeep is
> pulling hard to one side. I take it back the next day, I am about to
> explode at this stage and ask the guy to get in my jeep and drive it
> and tell me if it is normal ( no reply ). They do a wheel alignment
> to fix the problem. I go pick it up. I am driving it home and here
> this clunking sound. I take a look underneath and the skid plate (
> mopar that covers the oil pan and front end ) bracket is hitting the
> front drive shaft. I pull on the bracket and it moves! They had
> taken it off to replace the drive shaft but did not bother to tighten
> the bolts that hold the skid plate on and the 2 bolts at the end of
> the plate were not there.
>
> Gee I wonder if anyone is scratching their heads wonder why no one
> goes back to get their jeep serviced at the stealership and why people
> are buying imports.

--
__________________________________________________ _________
tw

03 TJ Rubicon - Rubicon Express 4.5"
01 XJ Sport

There is a very fine line between "hobby" and "mental illness."
-- Dave Barry

Pronunciation: 'jEp
Function: noun
Date: 1940

Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase')
A small general-purpose motor vehicle with 80-inch wheelbase,
1/4-ton capacity, and four-wheel drive used by the U.S. army in
World War II.

(Please remove the OBVIOUS to reply by email)
__________________________________________________ _________

Re: Why I will never go back to the dealership again
 

Ok, where is this dealership?

Snowboardripper wrote:

> So this is my story of the dealership from hell. I had an oil leak on
> the power steering pump, the jeep was vibrating bad at 100KM and the
> check engine light was on. Most of the stuff was covered and they
> replaced some sensors. So my jeep is ready, I pick it up after work
> and there is no power steering, It is really stiff and the vibration
> is still there. I take it back the next day where the guy admits that
> they did not look at the vibration problem ( Maybe you should have
> told me). As for the steering they will adjust it. I asked why they
> did not adjust it when they installed it ( no reply ). I get the phone
> call around 4pm from the dealership telling me that they were test
> driving it and had an accident with it. No damage to the jeep they
> said since it has warn bumpers and they hit from the front. They say
> the vibration is caused by the front drive shaft and it will be
> covered. Next day I go to pick it up and the steering is completely
> screwed. The steering wheel is around 45 degrees off and the jeep is
> pulling hard to one side. I take it back the next day, I am about to
> explode at this stage and ask the guy to get in my jeep and drive it
> and tell me if it is normal ( no reply ). They do a wheel alignment
> to fix the problem. I go pick it up. I am driving it home and here
> this clunking sound. I take a look underneath and the skid plate (
> mopar that covers the oil pan and front end ) bracket is hitting the
> front drive shaft. I pull on the bracket and it moves! They had
> taken it off to replace the drive shaft but did not bother to tighten
> the bolts that hold the skid plate on and the 2 bolts at the end of
> the plate were not there.
>
> Gee I wonder if anyone is scratching their heads wonder why no one
> goes back to get their jeep serviced at the stealership and why people
> are buying imports.

--
__________________________________________________ _________
tw

03 TJ Rubicon - Rubicon Express 4.5"
01 XJ Sport

There is a very fine line between "hobby" and "mental illness."
-- Dave Barry

Pronunciation: 'jEp
Function: noun
Date: 1940

Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase')
A small general-purpose motor vehicle with 80-inch wheelbase,
1/4-ton capacity, and four-wheel drive used by the U.S. army in
World War II.

(Please remove the OBVIOUS to reply by email)
__________________________________________________ _________

Re: Why I will never go back to the dealership again
 

Ok, where is this dealership?

Snowboardripper wrote:

> So this is my story of the dealership from hell. I had an oil leak on
> the power steering pump, the jeep was vibrating bad at 100KM and the
> check engine light was on. Most of the stuff was covered and they
> replaced some sensors. So my jeep is ready, I pick it up after work
> and there is no power steering, It is really stiff and the vibration
> is still there. I take it back the next day where the guy admits that
> they did not look at the vibration problem ( Maybe you should have
> told me). As for the steering they will adjust it. I asked why they
> did not adjust it when they installed it ( no reply ). I get the phone
> call around 4pm from the dealership telling me that they were test
> driving it and had an accident with it. No damage to the jeep they
> said since it has warn bumpers and they hit from the front. They say
> the vibration is caused by the front drive shaft and it will be
> covered. Next day I go to pick it up and the steering is completely
> screwed. The steering wheel is around 45 degrees off and the jeep is
> pulling hard to one side. I take it back the next day, I am about to
> explode at this stage and ask the guy to get in my jeep and drive it
> and tell me if it is normal ( no reply ). They do a wheel alignment
> to fix the problem. I go pick it up. I am driving it home and here
> this clunking sound. I take a look underneath and the skid plate (
> mopar that covers the oil pan and front end ) bracket is hitting the
> front drive shaft. I pull on the bracket and it moves! They had
> taken it off to replace the drive shaft but did not bother to tighten
> the bolts that hold the skid plate on and the 2 bolts at the end of
> the plate were not there.
>
> Gee I wonder if anyone is scratching their heads wonder why no one
> goes back to get their jeep serviced at the stealership and why people
> are buying imports.

--
__________________________________________________ _________
tw

03 TJ Rubicon - Rubicon Express 4.5"
01 XJ Sport

There is a very fine line between "hobby" and "mental illness."
-- Dave Barry

Pronunciation: 'jEp
Function: noun
Date: 1940

Etymology: from g. p. (G= 'Government' P= '80 inch wheelbase')
A small general-purpose motor vehicle with 80-inch wheelbase,
1/4-ton capacity, and four-wheel drive used by the U.S. army in
World War II.

(Please remove the OBVIOUS to reply by email)
__________________________________________________ _________

Re: Why I will never go back to the dealership again
 

Wicked eh.

I don't know how long fools think they can stay in business operating
like that. Then they wonder why they never see the customer after the
warranty runs out... LOL!

You had better check who's record that accident gets reported under.
Your plates are on it! That happened to me once, someone else had an
accident with my plates and it went on my record. That can affect the
insurance coverage at renewal time...

Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's

Snowboardripper wrote:
>
> So this is my story of the dealership from hell. I had an oil leak on
> the power steering pump, the jeep was vibrating bad at 100KM and the
> check engine light was on. Most of the stuff was covered and they
> replaced some sensors. So my jeep is ready, I pick it up after work
> and there is no power steering, It is really stiff and the vibration
> is still there. I take it back the next day where the guy admits that
> they did not look at the vibration problem ( Maybe you should have
> told me). As for the steering they will adjust it. I asked why they
> did not adjust it when they installed it ( no reply ). I get the phone
> call around 4pm from the dealership telling me that they were test
> driving it and had an accident with it. No damage to the jeep they
> said since it has warn bumpers and they hit from the front. They say
> the vibration is caused by the front drive shaft and it will be
> covered. Next day I go to pick it up and the steering is completely
> screwed. The steering wheel is around 45 degrees off and the jeep is
> pulling hard to one side. I take it back the next day, I am about to
> explode at this stage and ask the guy to get in my jeep and drive it
> and tell me if it is normal ( no reply ). They do a wheel alignment
> to fix the problem. I go pick it up. I am driving it home and here
> this clunking sound. I take a look underneath and the skid plate (
> mopar that covers the oil pan and front end ) bracket is hitting the
> front drive shaft. I pull on the bracket and it moves! They had
> taken it off to replace the drive shaft but did not bother to tighten
> the bolts that hold the skid plate on and the 2 bolts at the end of
> the plate were not there.
>
> Gee I wonder if anyone is scratching their heads wonder why no one
> goes back to get their jeep serviced at the stealership and why people
> are buying imports.

Re: Why I will never go back to the dealership again
 

Wicked eh.

I don't know how long fools think they can stay in business operating
like that. Then they wonder why they never see the customer after the
warranty runs out... LOL!

You had better check who's record that accident gets reported under.
Your plates are on it! That happened to me once, someone else had an
accident with my plates and it went on my record. That can affect the
insurance coverage at renewal time...

Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's

Snowboardripper wrote:
>
> So this is my story of the dealership from hell. I had an oil leak on
> the power steering pump, the jeep was vibrating bad at 100KM and the
> check engine light was on. Most of the stuff was covered and they
> replaced some sensors. So my jeep is ready, I pick it up after work
> and there is no power steering, It is really stiff and the vibration
> is still there. I take it back the next day where the guy admits that
> they did not look at the vibration problem ( Maybe you should have
> told me). As for the steering they will adjust it. I asked why they
> did not adjust it when they installed it ( no reply ). I get the phone
> call around 4pm from the dealership telling me that they were test
> driving it and had an accident with it. No damage to the jeep they
> said since it has warn bumpers and they hit from the front. They say
> the vibration is caused by the front drive shaft and it will be
> covered. Next day I go to pick it up and the steering is completely
> screwed. The steering wheel is around 45 degrees off and the jeep is
> pulling hard to one side. I take it back the next day, I am about to
> explode at this stage and ask the guy to get in my jeep and drive it
> and tell me if it is normal ( no reply ). They do a wheel alignment
> to fix the problem. I go pick it up. I am driving it home and here
> this clunking sound. I take a look underneath and the skid plate (
> mopar that covers the oil pan and front end ) bracket is hitting the
> front drive shaft. I pull on the bracket and it moves! They had
> taken it off to replace the drive shaft but did not bother to tighten
> the bolts that hold the skid plate on and the 2 bolts at the end of
> the plate were not there.
>
> Gee I wonder if anyone is scratching their heads wonder why no one
> goes back to get their jeep serviced at the stealership and why people
> are buying imports.

Re: Why I will never go back to the dealership again
 

Wicked eh.

I don't know how long fools think they can stay in business operating
like that. Then they wonder why they never see the customer after the
warranty runs out... LOL!

You had better check who's record that accident gets reported under.
Your plates are on it! That happened to me once, someone else had an
accident with my plates and it went on my record. That can affect the
insurance coverage at renewal time...

Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's

Snowboardripper wrote:
>
> So this is my story of the dealership from hell. I had an oil leak on
> the power steering pump, the jeep was vibrating bad at 100KM and the
> check engine light was on. Most of the stuff was covered and they
> replaced some sensors. So my jeep is ready, I pick it up after work
> and there is no power steering, It is really stiff and the vibration
> is still there. I take it back the next day where the guy admits that
> they did not look at the vibration problem ( Maybe you should have
> told me). As for the steering they will adjust it. I asked why they
> did not adjust it when they installed it ( no reply ). I get the phone
> call around 4pm from the dealership telling me that they were test
> driving it and had an accident with it. No damage to the jeep they
> said since it has warn bumpers and they hit from the front. They say
> the vibration is caused by the front drive shaft and it will be
> covered. Next day I go to pick it up and the steering is completely
> screwed. The steering wheel is around 45 degrees off and the jeep is
> pulling hard to one side. I take it back the next day, I am about to
> explode at this stage and ask the guy to get in my jeep and drive it
> and tell me if it is normal ( no reply ). They do a wheel alignment
> to fix the problem. I go pick it up. I am driving it home and here
> this clunking sound. I take a look underneath and the skid plate (
> mopar that covers the oil pan and front end ) bracket is hitting the
> front drive shaft. I pull on the bracket and it moves! They had
> taken it off to replace the drive shaft but did not bother to tighten
> the bolts that hold the skid plate on and the 2 bolts at the end of
> the plate were not there.
>
> Gee I wonder if anyone is scratching their heads wonder why no one
> goes back to get their jeep serviced at the stealership and why people
> are buying imports.

Re: Why I will never go back to the dealership again
 

Wicked eh.

I don't know how long fools think they can stay in business operating
like that. Then they wonder why they never see the customer after the
warranty runs out... LOL!

You had better check who's record that accident gets reported under.
Your plates are on it! That happened to me once, someone else had an
accident with my plates and it went on my record. That can affect the
insurance coverage at renewal time...

Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's

Snowboardripper wrote:
>
> So this is my story of the dealership from hell. I had an oil leak on
> the power steering pump, the jeep was vibrating bad at 100KM and the
> check engine light was on. Most of the stuff was covered and they
> replaced some sensors. So my jeep is ready, I pick it up after work
> and there is no power steering, It is really stiff and the vibration
> is still there. I take it back the next day where the guy admits that
> they did not look at the vibration problem ( Maybe you should have
> told me). As for the steering they will adjust it. I asked why they
> did not adjust it when they installed it ( no reply ). I get the phone
> call around 4pm from the dealership telling me that they were test
> driving it and had an accident with it. No damage to the jeep they
> said since it has warn bumpers and they hit from the front. They say
> the vibration is caused by the front drive shaft and it will be
> covered. Next day I go to pick it up and the steering is completely
> screwed. The steering wheel is around 45 degrees off and the jeep is
> pulling hard to one side. I take it back the next day, I am about to
> explode at this stage and ask the guy to get in my jeep and drive it
> and tell me if it is normal ( no reply ). They do a wheel alignment
> to fix the problem. I go pick it up. I am driving it home and here
> this clunking sound. I take a look underneath and the skid plate (
> mopar that covers the oil pan and front end ) bracket is hitting the
> front drive shaft. I pull on the bracket and it moves! They had
> taken it off to replace the drive shaft but did not bother to tighten
> the bolts that hold the skid plate on and the 2 bolts at the end of
> the plate were not there.
>
> Gee I wonder if anyone is scratching their heads wonder why no one
> goes back to get their jeep serviced at the stealership and why people
> are buying imports.

Re: Why I will never go back to the dealership again
 

"Snowboardripper" <snowboardripper@hotmail.com> wrote in message
news:72ce17be.0404260802.414ec6ae@posting.google.c om...
> So this is my story of the dealership from hell. I had an oil leak on
> the power steering pump, the jeep was vibrating bad at 100KM and the
> check engine light was on. Most of the stuff was covered and they
> replaced some sensors. So my jeep is ready, I pick it up after work
> and there is no power steering, It is really stiff and the vibration
> is still there. I take it back the next day where the guy admits that
> they did not look at the vibration problem ( Maybe you should have
> told me). As for the steering they will adjust it. I asked why they
> did not adjust it when they installed it ( no reply ). I get the phone
> call around 4pm from the dealership telling me that they were test
> driving it and had an accident with it. No damage to the jeep they
> said since it has warn bumpers and they hit from the front. They say
> the vibration is caused by the front drive shaft and it will be
> covered. Next day I go to pick it up and the steering is completely
> screwed. The steering wheel is around 45 degrees off and the jeep is
> pulling hard to one side. I take it back the next day, I am about to
> explode at this stage and ask the guy to get in my jeep and drive it
> and tell me if it is normal ( no reply ). They do a wheel alignment
> to fix the problem. I go pick it up. I am driving it home and here
> this clunking sound. I take a look underneath and the skid plate (
> mopar that covers the oil pan and front end ) bracket is hitting the
> front drive shaft. I pull on the bracket and it moves! They had
> taken it off to replace the drive shaft but did not bother to tighten
> the bolts that hold the skid plate on and the 2 bolts at the end of
> the plate were not there.
>
> Gee I wonder if anyone is scratching their heads wonder why no one
> goes back to get their jeep serviced at the stealership and why people
> are buying imports.

....and the imports service is just as bad! More than anything else, the
problem is the flat rate system techs must work under more than anythiung
else. They are paid a fixed time rate for any repair, and often there isn;t
a published time for what they do. They are not piad for quality, they're
paid for speed, and this is what you get. Blame the manufacturers for this
mess, they won;t fix it and all of them are guilty. Thios is why the good
master techs eventually either move to the independent shops, or quit the
business altogether. Sad, really crummy state of affairs