Typical Dealer Service
07-07-2004, 11:44 AM
#1
Guest
Posts: n/a
Typical Dealer Service
Wife took her Cherokee into the local dealer to get the harmonic balancer
and timing chain cover fixed. While it was torn down I asked about getting
the water pump replaced. Probably would have taken all of thirty minutes to
do it. They wanted $200 labor, the same price as if they had to do it from
scratch.Guess where I will never go back to.
and timing chain cover fixed. While it was torn down I asked about getting
the water pump replaced. Probably would have taken all of thirty minutes to
do it. They wanted $200 labor, the same price as if they had to do it from
scratch.Guess where I will never go back to.
07-07-2004, 12:16 PM
#2
Guest
Posts: n/a
Re: Typical Dealer Service
They go by their book and don't take the time/effort to use some common
sense and look at each situation when doing the work.
Jimmie wrote:
> Wife took her Cherokee into the local dealer to get the harmonic balancer
> and timing chain cover fixed. While it was torn down I asked about getting
> the water pump replaced. Probably would have taken all of thirty minutes to
> do it. They wanted $200 labor, the same price as if they had to do it from
> scratch.Guess where I will never go back to.
>
>
sense and look at each situation when doing the work.
Jimmie wrote:
> Wife took her Cherokee into the local dealer to get the harmonic balancer
> and timing chain cover fixed. While it was torn down I asked about getting
> the water pump replaced. Probably would have taken all of thirty minutes to
> do it. They wanted $200 labor, the same price as if they had to do it from
> scratch.Guess where I will never go back to.
>
>
07-07-2004, 12:16 PM
#3
Guest
Posts: n/a
Re: Typical Dealer Service
They go by their book and don't take the time/effort to use some common
sense and look at each situation when doing the work.
Jimmie wrote:
> Wife took her Cherokee into the local dealer to get the harmonic balancer
> and timing chain cover fixed. While it was torn down I asked about getting
> the water pump replaced. Probably would have taken all of thirty minutes to
> do it. They wanted $200 labor, the same price as if they had to do it from
> scratch.Guess where I will never go back to.
>
>
sense and look at each situation when doing the work.
Jimmie wrote:
> Wife took her Cherokee into the local dealer to get the harmonic balancer
> and timing chain cover fixed. While it was torn down I asked about getting
> the water pump replaced. Probably would have taken all of thirty minutes to
> do it. They wanted $200 labor, the same price as if they had to do it from
> scratch.Guess where I will never go back to.
>
>
07-07-2004, 12:16 PM
#4
Guest
Posts: n/a
Re: Typical Dealer Service
They go by their book and don't take the time/effort to use some common
sense and look at each situation when doing the work.
Jimmie wrote:
> Wife took her Cherokee into the local dealer to get the harmonic balancer
> and timing chain cover fixed. While it was torn down I asked about getting
> the water pump replaced. Probably would have taken all of thirty minutes to
> do it. They wanted $200 labor, the same price as if they had to do it from
> scratch.Guess where I will never go back to.
>
>
sense and look at each situation when doing the work.
Jimmie wrote:
> Wife took her Cherokee into the local dealer to get the harmonic balancer
> and timing chain cover fixed. While it was torn down I asked about getting
> the water pump replaced. Probably would have taken all of thirty minutes to
> do it. They wanted $200 labor, the same price as if they had to do it from
> scratch.Guess where I will never go back to.
>
>
07-07-2004, 12:16 PM
#5
Guest
Posts: n/a
Re: Typical Dealer Service
They go by their book and don't take the time/effort to use some common
sense and look at each situation when doing the work.
Jimmie wrote:
> Wife took her Cherokee into the local dealer to get the harmonic balancer
> and timing chain cover fixed. While it was torn down I asked about getting
> the water pump replaced. Probably would have taken all of thirty minutes to
> do it. They wanted $200 labor, the same price as if they had to do it from
> scratch.Guess where I will never go back to.
>
>
sense and look at each situation when doing the work.
Jimmie wrote:
> Wife took her Cherokee into the local dealer to get the harmonic balancer
> and timing chain cover fixed. While it was torn down I asked about getting
> the water pump replaced. Probably would have taken all of thirty minutes to
> do it. They wanted $200 labor, the same price as if they had to do it from
> scratch.Guess where I will never go back to.
>
>
07-07-2004, 04:02 PM
#6
Guest
Posts: n/a
Re: Typical Dealer Service
"Jimmie" <Gfender@carolina.rr.com> wrote in
news:nTUGc.101716$wH4.5770935@twister.southeast.rr .com:
> Wife took her Cherokee into the local dealer to get the harmonic
> balancer and timing chain cover fixed. While it was torn down I asked
> about getting the water pump replaced. Probably would have taken all
> of thirty minutes to do it. They wanted $200 labor, the same price as
> if they had to do it from scratch.Guess where I will never go back to.
>
>
Thought I'd check to see how much the dealer would charge for a cooling
system flush, sign behind me said $70. The "service manager" quoted me
$80. And no, he didn't know what vehicle I had. Changing the thermostat
BTW, would cost $100.
This was the same 5-star dealer that charged me $300 to change the trans
and rear-end fluids. He only had a listing in the book for a 4WD. He
said he'd knock off a hundred because I had a 2WD, but he ended up
charging me full price cause he said "it took the same amount of time".
Needless to say, I'm done with this dealer (at the very least). I don't
know what 5-star gets you, but it isn't good service.
That's why I'll be bugging the folks in this group. So I can try to more
work myself. Even though it will probably cost me the same in the end.
LOL.
--
pat - pat(underscore)blank(at)hotmail(dot)com
93 XJ 2DR 2WD 4.0L 235s 171K
"The examined life is no picnic." - Robert Fulghum
news:nTUGc.101716$wH4.5770935@twister.southeast.rr .com:
> Wife took her Cherokee into the local dealer to get the harmonic
> balancer and timing chain cover fixed. While it was torn down I asked
> about getting the water pump replaced. Probably would have taken all
> of thirty minutes to do it. They wanted $200 labor, the same price as
> if they had to do it from scratch.Guess where I will never go back to.
>
>
Thought I'd check to see how much the dealer would charge for a cooling
system flush, sign behind me said $70. The "service manager" quoted me
$80. And no, he didn't know what vehicle I had. Changing the thermostat
BTW, would cost $100.
This was the same 5-star dealer that charged me $300 to change the trans
and rear-end fluids. He only had a listing in the book for a 4WD. He
said he'd knock off a hundred because I had a 2WD, but he ended up
charging me full price cause he said "it took the same amount of time".
Needless to say, I'm done with this dealer (at the very least). I don't
know what 5-star gets you, but it isn't good service.
That's why I'll be bugging the folks in this group. So I can try to more
work myself. Even though it will probably cost me the same in the end.
LOL.
--
pat - pat(underscore)blank(at)hotmail(dot)com
93 XJ 2DR 2WD 4.0L 235s 171K
"The examined life is no picnic." - Robert Fulghum
07-07-2004, 04:02 PM
#7
Guest
Posts: n/a
Re: Typical Dealer Service
"Jimmie" <Gfender@carolina.rr.com> wrote in
news:nTUGc.101716$wH4.5770935@twister.southeast.rr .com:
> Wife took her Cherokee into the local dealer to get the harmonic
> balancer and timing chain cover fixed. While it was torn down I asked
> about getting the water pump replaced. Probably would have taken all
> of thirty minutes to do it. They wanted $200 labor, the same price as
> if they had to do it from scratch.Guess where I will never go back to.
>
>
Thought I'd check to see how much the dealer would charge for a cooling
system flush, sign behind me said $70. The "service manager" quoted me
$80. And no, he didn't know what vehicle I had. Changing the thermostat
BTW, would cost $100.
This was the same 5-star dealer that charged me $300 to change the trans
and rear-end fluids. He only had a listing in the book for a 4WD. He
said he'd knock off a hundred because I had a 2WD, but he ended up
charging me full price cause he said "it took the same amount of time".
Needless to say, I'm done with this dealer (at the very least). I don't
know what 5-star gets you, but it isn't good service.
That's why I'll be bugging the folks in this group. So I can try to more
work myself. Even though it will probably cost me the same in the end.
LOL.
--
pat - pat(underscore)blank(at)hotmail(dot)com
93 XJ 2DR 2WD 4.0L 235s 171K
"The examined life is no picnic." - Robert Fulghum
news:nTUGc.101716$wH4.5770935@twister.southeast.rr .com:
> Wife took her Cherokee into the local dealer to get the harmonic
> balancer and timing chain cover fixed. While it was torn down I asked
> about getting the water pump replaced. Probably would have taken all
> of thirty minutes to do it. They wanted $200 labor, the same price as
> if they had to do it from scratch.Guess where I will never go back to.
>
>
Thought I'd check to see how much the dealer would charge for a cooling
system flush, sign behind me said $70. The "service manager" quoted me
$80. And no, he didn't know what vehicle I had. Changing the thermostat
BTW, would cost $100.
This was the same 5-star dealer that charged me $300 to change the trans
and rear-end fluids. He only had a listing in the book for a 4WD. He
said he'd knock off a hundred because I had a 2WD, but he ended up
charging me full price cause he said "it took the same amount of time".
Needless to say, I'm done with this dealer (at the very least). I don't
know what 5-star gets you, but it isn't good service.
That's why I'll be bugging the folks in this group. So I can try to more
work myself. Even though it will probably cost me the same in the end.
LOL.
--
pat - pat(underscore)blank(at)hotmail(dot)com
93 XJ 2DR 2WD 4.0L 235s 171K
"The examined life is no picnic." - Robert Fulghum
07-07-2004, 04:02 PM
#8
Guest
Posts: n/a
Re: Typical Dealer Service
"Jimmie" <Gfender@carolina.rr.com> wrote in
news:nTUGc.101716$wH4.5770935@twister.southeast.rr .com:
> Wife took her Cherokee into the local dealer to get the harmonic
> balancer and timing chain cover fixed. While it was torn down I asked
> about getting the water pump replaced. Probably would have taken all
> of thirty minutes to do it. They wanted $200 labor, the same price as
> if they had to do it from scratch.Guess where I will never go back to.
>
>
Thought I'd check to see how much the dealer would charge for a cooling
system flush, sign behind me said $70. The "service manager" quoted me
$80. And no, he didn't know what vehicle I had. Changing the thermostat
BTW, would cost $100.
This was the same 5-star dealer that charged me $300 to change the trans
and rear-end fluids. He only had a listing in the book for a 4WD. He
said he'd knock off a hundred because I had a 2WD, but he ended up
charging me full price cause he said "it took the same amount of time".
Needless to say, I'm done with this dealer (at the very least). I don't
know what 5-star gets you, but it isn't good service.
That's why I'll be bugging the folks in this group. So I can try to more
work myself. Even though it will probably cost me the same in the end.
LOL.
--
pat - pat(underscore)blank(at)hotmail(dot)com
93 XJ 2DR 2WD 4.0L 235s 171K
"The examined life is no picnic." - Robert Fulghum
news:nTUGc.101716$wH4.5770935@twister.southeast.rr .com:
> Wife took her Cherokee into the local dealer to get the harmonic
> balancer and timing chain cover fixed. While it was torn down I asked
> about getting the water pump replaced. Probably would have taken all
> of thirty minutes to do it. They wanted $200 labor, the same price as
> if they had to do it from scratch.Guess where I will never go back to.
>
>
Thought I'd check to see how much the dealer would charge for a cooling
system flush, sign behind me said $70. The "service manager" quoted me
$80. And no, he didn't know what vehicle I had. Changing the thermostat
BTW, would cost $100.
This was the same 5-star dealer that charged me $300 to change the trans
and rear-end fluids. He only had a listing in the book for a 4WD. He
said he'd knock off a hundred because I had a 2WD, but he ended up
charging me full price cause he said "it took the same amount of time".
Needless to say, I'm done with this dealer (at the very least). I don't
know what 5-star gets you, but it isn't good service.
That's why I'll be bugging the folks in this group. So I can try to more
work myself. Even though it will probably cost me the same in the end.
LOL.
--
pat - pat(underscore)blank(at)hotmail(dot)com
93 XJ 2DR 2WD 4.0L 235s 171K
"The examined life is no picnic." - Robert Fulghum
07-07-2004, 04:02 PM
#9
Guest
Posts: n/a
Re: Typical Dealer Service
"Jimmie" <Gfender@carolina.rr.com> wrote in
news:nTUGc.101716$wH4.5770935@twister.southeast.rr .com:
> Wife took her Cherokee into the local dealer to get the harmonic
> balancer and timing chain cover fixed. While it was torn down I asked
> about getting the water pump replaced. Probably would have taken all
> of thirty minutes to do it. They wanted $200 labor, the same price as
> if they had to do it from scratch.Guess where I will never go back to.
>
>
Thought I'd check to see how much the dealer would charge for a cooling
system flush, sign behind me said $70. The "service manager" quoted me
$80. And no, he didn't know what vehicle I had. Changing the thermostat
BTW, would cost $100.
This was the same 5-star dealer that charged me $300 to change the trans
and rear-end fluids. He only had a listing in the book for a 4WD. He
said he'd knock off a hundred because I had a 2WD, but he ended up
charging me full price cause he said "it took the same amount of time".
Needless to say, I'm done with this dealer (at the very least). I don't
know what 5-star gets you, but it isn't good service.
That's why I'll be bugging the folks in this group. So I can try to more
work myself. Even though it will probably cost me the same in the end.
LOL.
--
pat - pat(underscore)blank(at)hotmail(dot)com
93 XJ 2DR 2WD 4.0L 235s 171K
"The examined life is no picnic." - Robert Fulghum
news:nTUGc.101716$wH4.5770935@twister.southeast.rr .com:
> Wife took her Cherokee into the local dealer to get the harmonic
> balancer and timing chain cover fixed. While it was torn down I asked
> about getting the water pump replaced. Probably would have taken all
> of thirty minutes to do it. They wanted $200 labor, the same price as
> if they had to do it from scratch.Guess where I will never go back to.
>
>
Thought I'd check to see how much the dealer would charge for a cooling
system flush, sign behind me said $70. The "service manager" quoted me
$80. And no, he didn't know what vehicle I had. Changing the thermostat
BTW, would cost $100.
This was the same 5-star dealer that charged me $300 to change the trans
and rear-end fluids. He only had a listing in the book for a 4WD. He
said he'd knock off a hundred because I had a 2WD, but he ended up
charging me full price cause he said "it took the same amount of time".
Needless to say, I'm done with this dealer (at the very least). I don't
know what 5-star gets you, but it isn't good service.
That's why I'll be bugging the folks in this group. So I can try to more
work myself. Even though it will probably cost me the same in the end.
LOL.
--
pat - pat(underscore)blank(at)hotmail(dot)com
93 XJ 2DR 2WD 4.0L 235s 171K
"The examined life is no picnic." - Robert Fulghum
07-07-2004, 04:30 PM
#10
Guest
Posts: n/a
Re: Typical Dealer Service
Tell me about it!
My wife just called after she took our Cherokee in for a 'free' brake
inspection because the light is flashing and the damn lug nuts are on
too tight for her to get them off and I am not physically able to turn
the wrench.
A flashing brake light means a pressure mis match or pedal travel issue.
I 'know' the pads and shoes are less than 1 year old with very low km on
them as well as I changed the master a year ago.
They told her she needs all new pads, rotors, shoes, drums, calipers and
wheel cylinders to the tune of a thousand bucks!!!!
******** even missed the busted e-brake cable in their estimate. That
is the only 'really' broken part for sure....
Calipers are sticky they say. Need new instead of just greasing the
slides. Jerks...
The did 'not' identify the 'cause' of the flashing brake light which is
why she took it in.....
I'll bet money I find another pad or shoe separated from the metal
backing plate which pushes in the wheel cylinder causing the pedal to
move too far on the first pump just like last time.
Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
Jimmie wrote:
>
> Wife took her Cherokee into the local dealer to get the harmonic balancer
> and timing chain cover fixed. While it was torn down I asked about getting
> the water pump replaced. Probably would have taken all of thirty minutes to
> do it. They wanted $200 labor, the same price as if they had to do it from
> scratch.Guess where I will never go back to.
My wife just called after she took our Cherokee in for a 'free' brake
inspection because the light is flashing and the damn lug nuts are on
too tight for her to get them off and I am not physically able to turn
the wrench.
A flashing brake light means a pressure mis match or pedal travel issue.
I 'know' the pads and shoes are less than 1 year old with very low km on
them as well as I changed the master a year ago.
They told her she needs all new pads, rotors, shoes, drums, calipers and
wheel cylinders to the tune of a thousand bucks!!!!
******** even missed the busted e-brake cable in their estimate. That
is the only 'really' broken part for sure....
Calipers are sticky they say. Need new instead of just greasing the
slides. Jerks...
The did 'not' identify the 'cause' of the flashing brake light which is
why she took it in.....
I'll bet money I find another pad or shoe separated from the metal
backing plate which pushes in the wheel cylinder causing the pedal to
move too far on the first pump just like last time.
Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
Jimmie wrote:
>
> Wife took her Cherokee into the local dealer to get the harmonic balancer
> and timing chain cover fixed. While it was torn down I asked about getting
> the water pump replaced. Probably would have taken all of thirty minutes to
> do it. They wanted $200 labor, the same price as if they had to do it from
> scratch.Guess where I will never go back to.