OT: Obituary
#51
Guest
Posts: n/a
Re: Obituary
and presumably letting it cool down first was too hard or not obvious enough
.....
Dave Milne, Scotland
'91 Grand Wagoneer, '99 TJ
"yjarray" <yjarray@mytrashmail.com> wrote in message
news:1137547807.183152.47490@g49g2000cwa.googlegro ups.com...
> Some actual info on the hot coffee deal:
> http://www.overlawyered.com/2005/10/...lla_liebe.html
>
> They point out that the coffee-is-too-hot complaint rate was about 1 in
> 24,000,000.
> If you can satisfy 24 million customers before getting a complaint,
> you're doing it right.
>
.....
Dave Milne, Scotland
'91 Grand Wagoneer, '99 TJ
"yjarray" <yjarray@mytrashmail.com> wrote in message
news:1137547807.183152.47490@g49g2000cwa.googlegro ups.com...
> Some actual info on the hot coffee deal:
> http://www.overlawyered.com/2005/10/...lla_liebe.html
>
> They point out that the coffee-is-too-hot complaint rate was about 1 in
> 24,000,000.
> If you can satisfy 24 million customers before getting a complaint,
> you're doing it right.
>
#52
Guest
Posts: n/a
Re: Obituary
and presumably letting it cool down first was too hard or not obvious enough
.....
Dave Milne, Scotland
'91 Grand Wagoneer, '99 TJ
"yjarray" <yjarray@mytrashmail.com> wrote in message
news:1137547807.183152.47490@g49g2000cwa.googlegro ups.com...
> Some actual info on the hot coffee deal:
> http://www.overlawyered.com/2005/10/...lla_liebe.html
>
> They point out that the coffee-is-too-hot complaint rate was about 1 in
> 24,000,000.
> If you can satisfy 24 million customers before getting a complaint,
> you're doing it right.
>
.....
Dave Milne, Scotland
'91 Grand Wagoneer, '99 TJ
"yjarray" <yjarray@mytrashmail.com> wrote in message
news:1137547807.183152.47490@g49g2000cwa.googlegro ups.com...
> Some actual info on the hot coffee deal:
> http://www.overlawyered.com/2005/10/...lla_liebe.html
>
> They point out that the coffee-is-too-hot complaint rate was about 1 in
> 24,000,000.
> If you can satisfy 24 million customers before getting a complaint,
> you're doing it right.
>
#53
Guest
Posts: n/a
Re: Obituary
Dave you come from a country with a long tradition of brewing and consuming
hot beverages and are presumably less ignorant than Stella Liebeck.
"Dave Milne" <jeep@_nospam_milne.info> wrote in message
news:L9wzf.3524$wl.1833@text.news.blueyonder.co.uk ...
> Come on, how many people make coffee without BOILING the kettle first ?
>
> Dave Milne, Scotland
> '91 Grand Wagoneer, '99 TJ
>
> "jeff" <jalowe44INVALID@hotmail.com.INVALID> wrote in message
> news:%wezf.13243$Zo.10517@trnddc07...
>> Sorry Earle, but you have to know the rest of the story: McDonalds
>> modified the coffee pots to elevate the temperature much higher than
>> customary. The reason was that near boiling coffee gave off more aroma
>> and enticed customers to buy more. There were many complaints before
>> this case, which corporate management ignored because it cost less to
>> settle than they thought they would lose in sales.
>>
>> Earle Horton wrote:
>> > McDonald's used to be the one place in the whole country, where you
> could
>> > count on getting a steaming cup of coffee.
>> >
>
>
hot beverages and are presumably less ignorant than Stella Liebeck.
"Dave Milne" <jeep@_nospam_milne.info> wrote in message
news:L9wzf.3524$wl.1833@text.news.blueyonder.co.uk ...
> Come on, how many people make coffee without BOILING the kettle first ?
>
> Dave Milne, Scotland
> '91 Grand Wagoneer, '99 TJ
>
> "jeff" <jalowe44INVALID@hotmail.com.INVALID> wrote in message
> news:%wezf.13243$Zo.10517@trnddc07...
>> Sorry Earle, but you have to know the rest of the story: McDonalds
>> modified the coffee pots to elevate the temperature much higher than
>> customary. The reason was that near boiling coffee gave off more aroma
>> and enticed customers to buy more. There were many complaints before
>> this case, which corporate management ignored because it cost less to
>> settle than they thought they would lose in sales.
>>
>> Earle Horton wrote:
>> > McDonald's used to be the one place in the whole country, where you
> could
>> > count on getting a steaming cup of coffee.
>> >
>
>
#54
Guest
Posts: n/a
Re: Obituary
Dave you come from a country with a long tradition of brewing and consuming
hot beverages and are presumably less ignorant than Stella Liebeck.
"Dave Milne" <jeep@_nospam_milne.info> wrote in message
news:L9wzf.3524$wl.1833@text.news.blueyonder.co.uk ...
> Come on, how many people make coffee without BOILING the kettle first ?
>
> Dave Milne, Scotland
> '91 Grand Wagoneer, '99 TJ
>
> "jeff" <jalowe44INVALID@hotmail.com.INVALID> wrote in message
> news:%wezf.13243$Zo.10517@trnddc07...
>> Sorry Earle, but you have to know the rest of the story: McDonalds
>> modified the coffee pots to elevate the temperature much higher than
>> customary. The reason was that near boiling coffee gave off more aroma
>> and enticed customers to buy more. There were many complaints before
>> this case, which corporate management ignored because it cost less to
>> settle than they thought they would lose in sales.
>>
>> Earle Horton wrote:
>> > McDonald's used to be the one place in the whole country, where you
> could
>> > count on getting a steaming cup of coffee.
>> >
>
>
hot beverages and are presumably less ignorant than Stella Liebeck.
"Dave Milne" <jeep@_nospam_milne.info> wrote in message
news:L9wzf.3524$wl.1833@text.news.blueyonder.co.uk ...
> Come on, how many people make coffee without BOILING the kettle first ?
>
> Dave Milne, Scotland
> '91 Grand Wagoneer, '99 TJ
>
> "jeff" <jalowe44INVALID@hotmail.com.INVALID> wrote in message
> news:%wezf.13243$Zo.10517@trnddc07...
>> Sorry Earle, but you have to know the rest of the story: McDonalds
>> modified the coffee pots to elevate the temperature much higher than
>> customary. The reason was that near boiling coffee gave off more aroma
>> and enticed customers to buy more. There were many complaints before
>> this case, which corporate management ignored because it cost less to
>> settle than they thought they would lose in sales.
>>
>> Earle Horton wrote:
>> > McDonald's used to be the one place in the whole country, where you
> could
>> > count on getting a steaming cup of coffee.
>> >
>
>
#55
Guest
Posts: n/a
Re: Obituary
Dave you come from a country with a long tradition of brewing and consuming
hot beverages and are presumably less ignorant than Stella Liebeck.
"Dave Milne" <jeep@_nospam_milne.info> wrote in message
news:L9wzf.3524$wl.1833@text.news.blueyonder.co.uk ...
> Come on, how many people make coffee without BOILING the kettle first ?
>
> Dave Milne, Scotland
> '91 Grand Wagoneer, '99 TJ
>
> "jeff" <jalowe44INVALID@hotmail.com.INVALID> wrote in message
> news:%wezf.13243$Zo.10517@trnddc07...
>> Sorry Earle, but you have to know the rest of the story: McDonalds
>> modified the coffee pots to elevate the temperature much higher than
>> customary. The reason was that near boiling coffee gave off more aroma
>> and enticed customers to buy more. There were many complaints before
>> this case, which corporate management ignored because it cost less to
>> settle than they thought they would lose in sales.
>>
>> Earle Horton wrote:
>> > McDonald's used to be the one place in the whole country, where you
> could
>> > count on getting a steaming cup of coffee.
>> >
>
>
hot beverages and are presumably less ignorant than Stella Liebeck.
"Dave Milne" <jeep@_nospam_milne.info> wrote in message
news:L9wzf.3524$wl.1833@text.news.blueyonder.co.uk ...
> Come on, how many people make coffee without BOILING the kettle first ?
>
> Dave Milne, Scotland
> '91 Grand Wagoneer, '99 TJ
>
> "jeff" <jalowe44INVALID@hotmail.com.INVALID> wrote in message
> news:%wezf.13243$Zo.10517@trnddc07...
>> Sorry Earle, but you have to know the rest of the story: McDonalds
>> modified the coffee pots to elevate the temperature much higher than
>> customary. The reason was that near boiling coffee gave off more aroma
>> and enticed customers to buy more. There were many complaints before
>> this case, which corporate management ignored because it cost less to
>> settle than they thought they would lose in sales.
>>
>> Earle Horton wrote:
>> > McDonald's used to be the one place in the whole country, where you
> could
>> > count on getting a steaming cup of coffee.
>> >
>
>
#56
Guest
Posts: n/a
Re: Obituary
I'm sure Stella Liebeck was a lot smarter than the judge who let her get
away with it :-)
Dave Milne, Scotland
'91 Grand Wagoneer, '99 TJ
"billy ray" <billy_ray@fuseSPAM.net> wrote in message
news:ecd1f$43ce97ba$4831b233$12446@FUSE.NET...
> Dave you come from a country with a long tradition of brewing and
consuming
> hot beverages and are presumably less ignorant than Stella Liebeck.
>
>
> "Dave Milne" <jeep@_nospam_milne.info> wrote in message
> news:L9wzf.3524$wl.1833@text.news.blueyonder.co.uk ...
> > Come on, how many people make coffee without BOILING the kettle first ?
> >
> > Dave Milne, Scotland
> > '91 Grand Wagoneer, '99 TJ
> >
> > "jeff" <jalowe44INVALID@hotmail.com.INVALID> wrote in message
> > news:%wezf.13243$Zo.10517@trnddc07...
> >> Sorry Earle, but you have to know the rest of the story: McDonalds
> >> modified the coffee pots to elevate the temperature much higher than
> >> customary. The reason was that near boiling coffee gave off more aroma
> >> and enticed customers to buy more. There were many complaints before
> >> this case, which corporate management ignored because it cost less to
> >> settle than they thought they would lose in sales.
> >>
> >> Earle Horton wrote:
> >> > McDonald's used to be the one place in the whole country, where you
> > could
> >> > count on getting a steaming cup of coffee.
> >> >
> >
> >
>
>
away with it :-)
Dave Milne, Scotland
'91 Grand Wagoneer, '99 TJ
"billy ray" <billy_ray@fuseSPAM.net> wrote in message
news:ecd1f$43ce97ba$4831b233$12446@FUSE.NET...
> Dave you come from a country with a long tradition of brewing and
consuming
> hot beverages and are presumably less ignorant than Stella Liebeck.
>
>
> "Dave Milne" <jeep@_nospam_milne.info> wrote in message
> news:L9wzf.3524$wl.1833@text.news.blueyonder.co.uk ...
> > Come on, how many people make coffee without BOILING the kettle first ?
> >
> > Dave Milne, Scotland
> > '91 Grand Wagoneer, '99 TJ
> >
> > "jeff" <jalowe44INVALID@hotmail.com.INVALID> wrote in message
> > news:%wezf.13243$Zo.10517@trnddc07...
> >> Sorry Earle, but you have to know the rest of the story: McDonalds
> >> modified the coffee pots to elevate the temperature much higher than
> >> customary. The reason was that near boiling coffee gave off more aroma
> >> and enticed customers to buy more. There were many complaints before
> >> this case, which corporate management ignored because it cost less to
> >> settle than they thought they would lose in sales.
> >>
> >> Earle Horton wrote:
> >> > McDonald's used to be the one place in the whole country, where you
> > could
> >> > count on getting a steaming cup of coffee.
> >> >
> >
> >
>
>
#57
Guest
Posts: n/a
Re: Obituary
I'm sure Stella Liebeck was a lot smarter than the judge who let her get
away with it :-)
Dave Milne, Scotland
'91 Grand Wagoneer, '99 TJ
"billy ray" <billy_ray@fuseSPAM.net> wrote in message
news:ecd1f$43ce97ba$4831b233$12446@FUSE.NET...
> Dave you come from a country with a long tradition of brewing and
consuming
> hot beverages and are presumably less ignorant than Stella Liebeck.
>
>
> "Dave Milne" <jeep@_nospam_milne.info> wrote in message
> news:L9wzf.3524$wl.1833@text.news.blueyonder.co.uk ...
> > Come on, how many people make coffee without BOILING the kettle first ?
> >
> > Dave Milne, Scotland
> > '91 Grand Wagoneer, '99 TJ
> >
> > "jeff" <jalowe44INVALID@hotmail.com.INVALID> wrote in message
> > news:%wezf.13243$Zo.10517@trnddc07...
> >> Sorry Earle, but you have to know the rest of the story: McDonalds
> >> modified the coffee pots to elevate the temperature much higher than
> >> customary. The reason was that near boiling coffee gave off more aroma
> >> and enticed customers to buy more. There were many complaints before
> >> this case, which corporate management ignored because it cost less to
> >> settle than they thought they would lose in sales.
> >>
> >> Earle Horton wrote:
> >> > McDonald's used to be the one place in the whole country, where you
> > could
> >> > count on getting a steaming cup of coffee.
> >> >
> >
> >
>
>
away with it :-)
Dave Milne, Scotland
'91 Grand Wagoneer, '99 TJ
"billy ray" <billy_ray@fuseSPAM.net> wrote in message
news:ecd1f$43ce97ba$4831b233$12446@FUSE.NET...
> Dave you come from a country with a long tradition of brewing and
consuming
> hot beverages and are presumably less ignorant than Stella Liebeck.
>
>
> "Dave Milne" <jeep@_nospam_milne.info> wrote in message
> news:L9wzf.3524$wl.1833@text.news.blueyonder.co.uk ...
> > Come on, how many people make coffee without BOILING the kettle first ?
> >
> > Dave Milne, Scotland
> > '91 Grand Wagoneer, '99 TJ
> >
> > "jeff" <jalowe44INVALID@hotmail.com.INVALID> wrote in message
> > news:%wezf.13243$Zo.10517@trnddc07...
> >> Sorry Earle, but you have to know the rest of the story: McDonalds
> >> modified the coffee pots to elevate the temperature much higher than
> >> customary. The reason was that near boiling coffee gave off more aroma
> >> and enticed customers to buy more. There were many complaints before
> >> this case, which corporate management ignored because it cost less to
> >> settle than they thought they would lose in sales.
> >>
> >> Earle Horton wrote:
> >> > McDonald's used to be the one place in the whole country, where you
> > could
> >> > count on getting a steaming cup of coffee.
> >> >
> >
> >
>
>
#58
Guest
Posts: n/a
Re: Obituary
I'm sure Stella Liebeck was a lot smarter than the judge who let her get
away with it :-)
Dave Milne, Scotland
'91 Grand Wagoneer, '99 TJ
"billy ray" <billy_ray@fuseSPAM.net> wrote in message
news:ecd1f$43ce97ba$4831b233$12446@FUSE.NET...
> Dave you come from a country with a long tradition of brewing and
consuming
> hot beverages and are presumably less ignorant than Stella Liebeck.
>
>
> "Dave Milne" <jeep@_nospam_milne.info> wrote in message
> news:L9wzf.3524$wl.1833@text.news.blueyonder.co.uk ...
> > Come on, how many people make coffee without BOILING the kettle first ?
> >
> > Dave Milne, Scotland
> > '91 Grand Wagoneer, '99 TJ
> >
> > "jeff" <jalowe44INVALID@hotmail.com.INVALID> wrote in message
> > news:%wezf.13243$Zo.10517@trnddc07...
> >> Sorry Earle, but you have to know the rest of the story: McDonalds
> >> modified the coffee pots to elevate the temperature much higher than
> >> customary. The reason was that near boiling coffee gave off more aroma
> >> and enticed customers to buy more. There were many complaints before
> >> this case, which corporate management ignored because it cost less to
> >> settle than they thought they would lose in sales.
> >>
> >> Earle Horton wrote:
> >> > McDonald's used to be the one place in the whole country, where you
> > could
> >> > count on getting a steaming cup of coffee.
> >> >
> >
> >
>
>
away with it :-)
Dave Milne, Scotland
'91 Grand Wagoneer, '99 TJ
"billy ray" <billy_ray@fuseSPAM.net> wrote in message
news:ecd1f$43ce97ba$4831b233$12446@FUSE.NET...
> Dave you come from a country with a long tradition of brewing and
consuming
> hot beverages and are presumably less ignorant than Stella Liebeck.
>
>
> "Dave Milne" <jeep@_nospam_milne.info> wrote in message
> news:L9wzf.3524$wl.1833@text.news.blueyonder.co.uk ...
> > Come on, how many people make coffee without BOILING the kettle first ?
> >
> > Dave Milne, Scotland
> > '91 Grand Wagoneer, '99 TJ
> >
> > "jeff" <jalowe44INVALID@hotmail.com.INVALID> wrote in message
> > news:%wezf.13243$Zo.10517@trnddc07...
> >> Sorry Earle, but you have to know the rest of the story: McDonalds
> >> modified the coffee pots to elevate the temperature much higher than
> >> customary. The reason was that near boiling coffee gave off more aroma
> >> and enticed customers to buy more. There were many complaints before
> >> this case, which corporate management ignored because it cost less to
> >> settle than they thought they would lose in sales.
> >>
> >> Earle Horton wrote:
> >> > McDonald's used to be the one place in the whole country, where you
> > could
> >> > count on getting a steaming cup of coffee.
> >> >
> >
> >
>
>
#59
Guest
Posts: n/a
Re: Obituary
L.W.(ßill) ------ III wrote:
> That is how we brew coffee, it must percolate which is done by
> boiling of course at two hundreds and twelve degrees, sea level.
> Anything less would require the use of instant decaffeinated for wimps.
> God Bless America, Bill O|||||||O
> mailto:-------------------- http://www.----------.com/
>
> jeff wrote:
>
>>Sorry Earle, but you have to know the rest of the story: McDonalds
>>modified the coffee pots to elevate the temperature much higher than
>>customary. The reason was that near boiling coffee gave off more aroma
>>and enticed customers to buy more. There were many complaints before
>>this case, which corporate management ignored because it cost less to
>>settle than they thought they would lose in sales.
Real Men don't drink coffee.
They just chew up the beans whole.
LOL
- JG
> That is how we brew coffee, it must percolate which is done by
> boiling of course at two hundreds and twelve degrees, sea level.
> Anything less would require the use of instant decaffeinated for wimps.
> God Bless America, Bill O|||||||O
> mailto:-------------------- http://www.----------.com/
>
> jeff wrote:
>
>>Sorry Earle, but you have to know the rest of the story: McDonalds
>>modified the coffee pots to elevate the temperature much higher than
>>customary. The reason was that near boiling coffee gave off more aroma
>>and enticed customers to buy more. There were many complaints before
>>this case, which corporate management ignored because it cost less to
>>settle than they thought they would lose in sales.
Real Men don't drink coffee.
They just chew up the beans whole.
LOL
- JG
#60
Guest
Posts: n/a
Re: Obituary
L.W.(ßill) ------ III wrote:
> That is how we brew coffee, it must percolate which is done by
> boiling of course at two hundreds and twelve degrees, sea level.
> Anything less would require the use of instant decaffeinated for wimps.
> God Bless America, Bill O|||||||O
> mailto:-------------------- http://www.----------.com/
>
> jeff wrote:
>
>>Sorry Earle, but you have to know the rest of the story: McDonalds
>>modified the coffee pots to elevate the temperature much higher than
>>customary. The reason was that near boiling coffee gave off more aroma
>>and enticed customers to buy more. There were many complaints before
>>this case, which corporate management ignored because it cost less to
>>settle than they thought they would lose in sales.
Real Men don't drink coffee.
They just chew up the beans whole.
LOL
- JG
> That is how we brew coffee, it must percolate which is done by
> boiling of course at two hundreds and twelve degrees, sea level.
> Anything less would require the use of instant decaffeinated for wimps.
> God Bless America, Bill O|||||||O
> mailto:-------------------- http://www.----------.com/
>
> jeff wrote:
>
>>Sorry Earle, but you have to know the rest of the story: McDonalds
>>modified the coffee pots to elevate the temperature much higher than
>>customary. The reason was that near boiling coffee gave off more aroma
>>and enticed customers to buy more. There were many complaints before
>>this case, which corporate management ignored because it cost less to
>>settle than they thought they would lose in sales.
Real Men don't drink coffee.
They just chew up the beans whole.
LOL
- JG