(More) Bad luck with Quadratec
01-22-2006, 06:41 AM
#11
Guest
Posts: n/a
Re: (More) Bad luck with Quadratec
That is the law in the U.S. too. See my in-depth legal analysis elsewhere
in this thread. However, unscrupulous vendors, bureaucrats and others in
positions of power often feel the freedom to make up laws and regulations
"on the fly". This is called "dishonest". Unless the catalog entry said
"DROP SHIPPED--CUSTOMER ASSUMES ALL RESPONSIBILITY FOR RECEIVING CORRECT
PARTS" then Quadratec is liable. Maybe even a disclaimer like that wouldn't
work, if there is an "implied warranty" of proper performance in statutory
or case law.
Earle
"Dave Milne" <jeep@_nospam_milne.info> wrote in message
news:iXJAf.5560$wl.3575@text.news.blueyonder.co.uk ...
> If Quadratec contracted to sell you 8 pieces then they either have to do
> that or give you your money back.
> Surely,that's the law also in the USA ? Where they get them from and how
> they are shipped is not your concern.
>
> Dave Milne, Scotland
>
> "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
> > Hey Everyone,
> > Once again Quadratec has dropped the ball for me. Two months ago I
> > ordered body mount channels because mine are shot. I need to replace
> > the body mounts and metal channels that go to the frame. Only place I
> > could find the channels was Quadratec. After a few bad experiences
> > (wrong parts, poor phone service) I was skeptical but I can't find them
> > anywhere else. Plus they're in PA so my stuff is usually here in 2
> > days or less. Not these. I called a month ago to see where they were.
> > Turns out these channels are shipped from the manufacturer, not
> > stocked. So shipping is up to the manufacturer. So they finally get
> > here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> > invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
> > guessing)in the box. Quadratec says not their fault, they obviously
> > ordered the right stuff, no returns since non-stocked. I don't even
> > know who the manufacturer is! So far no help. And I'm stuck with a
> > set that won't do what i need.... i need all 8 pieces.
> > Anyone know where else I might find these? Anyone with a CJ7 need a
> > set? New in box!!!
> >
> > Sorry for ranting,
> > Don W
> >
>
>
in this thread. However, unscrupulous vendors, bureaucrats and others in
positions of power often feel the freedom to make up laws and regulations
"on the fly". This is called "dishonest". Unless the catalog entry said
"DROP SHIPPED--CUSTOMER ASSUMES ALL RESPONSIBILITY FOR RECEIVING CORRECT
PARTS" then Quadratec is liable. Maybe even a disclaimer like that wouldn't
work, if there is an "implied warranty" of proper performance in statutory
or case law.
Earle
"Dave Milne" <jeep@_nospam_milne.info> wrote in message
news:iXJAf.5560$wl.3575@text.news.blueyonder.co.uk ...
> If Quadratec contracted to sell you 8 pieces then they either have to do
> that or give you your money back.
> Surely,that's the law also in the USA ? Where they get them from and how
> they are shipped is not your concern.
>
> Dave Milne, Scotland
>
> "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
> > Hey Everyone,
> > Once again Quadratec has dropped the ball for me. Two months ago I
> > ordered body mount channels because mine are shot. I need to replace
> > the body mounts and metal channels that go to the frame. Only place I
> > could find the channels was Quadratec. After a few bad experiences
> > (wrong parts, poor phone service) I was skeptical but I can't find them
> > anywhere else. Plus they're in PA so my stuff is usually here in 2
> > days or less. Not these. I called a month ago to see where they were.
> > Turns out these channels are shipped from the manufacturer, not
> > stocked. So shipping is up to the manufacturer. So they finally get
> > here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> > invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
> > guessing)in the box. Quadratec says not their fault, they obviously
> > ordered the right stuff, no returns since non-stocked. I don't even
> > know who the manufacturer is! So far no help. And I'm stuck with a
> > set that won't do what i need.... i need all 8 pieces.
> > Anyone know where else I might find these? Anyone with a CJ7 need a
> > set? New in box!!!
> >
> > Sorry for ranting,
> > Don W
> >
>
>
01-22-2006, 06:41 AM
#12
Guest
Posts: n/a
Re: (More) Bad luck with Quadratec
That is the law in the U.S. too. See my in-depth legal analysis elsewhere
in this thread. However, unscrupulous vendors, bureaucrats and others in
positions of power often feel the freedom to make up laws and regulations
"on the fly". This is called "dishonest". Unless the catalog entry said
"DROP SHIPPED--CUSTOMER ASSUMES ALL RESPONSIBILITY FOR RECEIVING CORRECT
PARTS" then Quadratec is liable. Maybe even a disclaimer like that wouldn't
work, if there is an "implied warranty" of proper performance in statutory
or case law.
Earle
"Dave Milne" <jeep@_nospam_milne.info> wrote in message
news:iXJAf.5560$wl.3575@text.news.blueyonder.co.uk ...
> If Quadratec contracted to sell you 8 pieces then they either have to do
> that or give you your money back.
> Surely,that's the law also in the USA ? Where they get them from and how
> they are shipped is not your concern.
>
> Dave Milne, Scotland
>
> "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
> > Hey Everyone,
> > Once again Quadratec has dropped the ball for me. Two months ago I
> > ordered body mount channels because mine are shot. I need to replace
> > the body mounts and metal channels that go to the frame. Only place I
> > could find the channels was Quadratec. After a few bad experiences
> > (wrong parts, poor phone service) I was skeptical but I can't find them
> > anywhere else. Plus they're in PA so my stuff is usually here in 2
> > days or less. Not these. I called a month ago to see where they were.
> > Turns out these channels are shipped from the manufacturer, not
> > stocked. So shipping is up to the manufacturer. So they finally get
> > here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> > invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
> > guessing)in the box. Quadratec says not their fault, they obviously
> > ordered the right stuff, no returns since non-stocked. I don't even
> > know who the manufacturer is! So far no help. And I'm stuck with a
> > set that won't do what i need.... i need all 8 pieces.
> > Anyone know where else I might find these? Anyone with a CJ7 need a
> > set? New in box!!!
> >
> > Sorry for ranting,
> > Don W
> >
>
>
in this thread. However, unscrupulous vendors, bureaucrats and others in
positions of power often feel the freedom to make up laws and regulations
"on the fly". This is called "dishonest". Unless the catalog entry said
"DROP SHIPPED--CUSTOMER ASSUMES ALL RESPONSIBILITY FOR RECEIVING CORRECT
PARTS" then Quadratec is liable. Maybe even a disclaimer like that wouldn't
work, if there is an "implied warranty" of proper performance in statutory
or case law.
Earle
"Dave Milne" <jeep@_nospam_milne.info> wrote in message
news:iXJAf.5560$wl.3575@text.news.blueyonder.co.uk ...
> If Quadratec contracted to sell you 8 pieces then they either have to do
> that or give you your money back.
> Surely,that's the law also in the USA ? Where they get them from and how
> they are shipped is not your concern.
>
> Dave Milne, Scotland
>
> "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
> > Hey Everyone,
> > Once again Quadratec has dropped the ball for me. Two months ago I
> > ordered body mount channels because mine are shot. I need to replace
> > the body mounts and metal channels that go to the frame. Only place I
> > could find the channels was Quadratec. After a few bad experiences
> > (wrong parts, poor phone service) I was skeptical but I can't find them
> > anywhere else. Plus they're in PA so my stuff is usually here in 2
> > days or less. Not these. I called a month ago to see where they were.
> > Turns out these channels are shipped from the manufacturer, not
> > stocked. So shipping is up to the manufacturer. So they finally get
> > here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> > invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
> > guessing)in the box. Quadratec says not their fault, they obviously
> > ordered the right stuff, no returns since non-stocked. I don't even
> > know who the manufacturer is! So far no help. And I'm stuck with a
> > set that won't do what i need.... i need all 8 pieces.
> > Anyone know where else I might find these? Anyone with a CJ7 need a
> > set? New in box!!!
> >
> > Sorry for ranting,
> > Don W
> >
>
>
01-22-2006, 06:41 AM
#13
Guest
Posts: n/a
Re: (More) Bad luck with Quadratec
That is the law in the U.S. too. See my in-depth legal analysis elsewhere
in this thread. However, unscrupulous vendors, bureaucrats and others in
positions of power often feel the freedom to make up laws and regulations
"on the fly". This is called "dishonest". Unless the catalog entry said
"DROP SHIPPED--CUSTOMER ASSUMES ALL RESPONSIBILITY FOR RECEIVING CORRECT
PARTS" then Quadratec is liable. Maybe even a disclaimer like that wouldn't
work, if there is an "implied warranty" of proper performance in statutory
or case law.
Earle
"Dave Milne" <jeep@_nospam_milne.info> wrote in message
news:iXJAf.5560$wl.3575@text.news.blueyonder.co.uk ...
> If Quadratec contracted to sell you 8 pieces then they either have to do
> that or give you your money back.
> Surely,that's the law also in the USA ? Where they get them from and how
> they are shipped is not your concern.
>
> Dave Milne, Scotland
>
> "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
> > Hey Everyone,
> > Once again Quadratec has dropped the ball for me. Two months ago I
> > ordered body mount channels because mine are shot. I need to replace
> > the body mounts and metal channels that go to the frame. Only place I
> > could find the channels was Quadratec. After a few bad experiences
> > (wrong parts, poor phone service) I was skeptical but I can't find them
> > anywhere else. Plus they're in PA so my stuff is usually here in 2
> > days or less. Not these. I called a month ago to see where they were.
> > Turns out these channels are shipped from the manufacturer, not
> > stocked. So shipping is up to the manufacturer. So they finally get
> > here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> > invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
> > guessing)in the box. Quadratec says not their fault, they obviously
> > ordered the right stuff, no returns since non-stocked. I don't even
> > know who the manufacturer is! So far no help. And I'm stuck with a
> > set that won't do what i need.... i need all 8 pieces.
> > Anyone know where else I might find these? Anyone with a CJ7 need a
> > set? New in box!!!
> >
> > Sorry for ranting,
> > Don W
> >
>
>
in this thread. However, unscrupulous vendors, bureaucrats and others in
positions of power often feel the freedom to make up laws and regulations
"on the fly". This is called "dishonest". Unless the catalog entry said
"DROP SHIPPED--CUSTOMER ASSUMES ALL RESPONSIBILITY FOR RECEIVING CORRECT
PARTS" then Quadratec is liable. Maybe even a disclaimer like that wouldn't
work, if there is an "implied warranty" of proper performance in statutory
or case law.
Earle
"Dave Milne" <jeep@_nospam_milne.info> wrote in message
news:iXJAf.5560$wl.3575@text.news.blueyonder.co.uk ...
> If Quadratec contracted to sell you 8 pieces then they either have to do
> that or give you your money back.
> Surely,that's the law also in the USA ? Where they get them from and how
> they are shipped is not your concern.
>
> Dave Milne, Scotland
>
> "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
> > Hey Everyone,
> > Once again Quadratec has dropped the ball for me. Two months ago I
> > ordered body mount channels because mine are shot. I need to replace
> > the body mounts and metal channels that go to the frame. Only place I
> > could find the channels was Quadratec. After a few bad experiences
> > (wrong parts, poor phone service) I was skeptical but I can't find them
> > anywhere else. Plus they're in PA so my stuff is usually here in 2
> > days or less. Not these. I called a month ago to see where they were.
> > Turns out these channels are shipped from the manufacturer, not
> > stocked. So shipping is up to the manufacturer. So they finally get
> > here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> > invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
> > guessing)in the box. Quadratec says not their fault, they obviously
> > ordered the right stuff, no returns since non-stocked. I don't even
> > know who the manufacturer is! So far no help. And I'm stuck with a
> > set that won't do what i need.... i need all 8 pieces.
> > Anyone know where else I might find these? Anyone with a CJ7 need a
> > set? New in box!!!
> >
> > Sorry for ranting,
> > Don W
> >
>
>
01-22-2006, 09:06 AM
#14
Guest
Posts: n/a
Re: (More) Bad luck with Quadratec
I don't think that would work here; there is a Unfair Contract Terms Act
1979 for stuff like that.
Dave Milne, Scotland
"Earle Horton" <nurse--NOSPAM--busters@msn.com> wrote in message
news:43d36fbe$0$31825$a82e2bb9@reader.athenanews.c om...
> That is the law in the U.S. too. See my in-depth legal analysis elsewhere
> in this thread. However, unscrupulous vendors, bureaucrats and others in
> positions of power often feel the freedom to make up laws and regulations
> "on the fly". This is called "dishonest". Unless the catalog entry said
> "DROP SHIPPED--CUSTOMER ASSUMES ALL RESPONSIBILITY FOR RECEIVING CORRECT
> PARTS" then Quadratec is liable. Maybe even a disclaimer like that
wouldn't
> work, if there is an "implied warranty" of proper performance in statutory
> or case law.
>
> Earle
>
> "Dave Milne" <jeep@_nospam_milne.info> wrote in message
> news:iXJAf.5560$wl.3575@text.news.blueyonder.co.uk ...
> > If Quadratec contracted to sell you 8 pieces then they either have to do
> > that or give you your money back.
> > Surely,that's the law also in the USA ? Where they get them from and how
> > they are shipped is not your concern.
> >
> > Dave Milne, Scotland
> >
> > "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> > news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
> > > Hey Everyone,
> > > Once again Quadratec has dropped the ball for me. Two months ago I
> > > ordered body mount channels because mine are shot. I need to replace
> > > the body mounts and metal channels that go to the frame. Only place I
> > > could find the channels was Quadratec. After a few bad experiences
> > > (wrong parts, poor phone service) I was skeptical but I can't find
them
> > > anywhere else. Plus they're in PA so my stuff is usually here in 2
> > > days or less. Not these. I called a month ago to see where they
were.
> > > Turns out these channels are shipped from the manufacturer, not
> > > stocked. So shipping is up to the manufacturer. So they finally get
> > > here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> > > invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7
i'm
> > > guessing)in the box. Quadratec says not their fault, they obviously
> > > ordered the right stuff, no returns since non-stocked. I don't even
> > > know who the manufacturer is! So far no help. And I'm stuck with a
> > > set that won't do what i need.... i need all 8 pieces.
> > > Anyone know where else I might find these? Anyone with a CJ7 need a
> > > set? New in box!!!
> > >
> > > Sorry for ranting,
> > > Don W
> > >
> >
> >
>
>
1979 for stuff like that.
Dave Milne, Scotland
"Earle Horton" <nurse--NOSPAM--busters@msn.com> wrote in message
news:43d36fbe$0$31825$a82e2bb9@reader.athenanews.c om...
> That is the law in the U.S. too. See my in-depth legal analysis elsewhere
> in this thread. However, unscrupulous vendors, bureaucrats and others in
> positions of power often feel the freedom to make up laws and regulations
> "on the fly". This is called "dishonest". Unless the catalog entry said
> "DROP SHIPPED--CUSTOMER ASSUMES ALL RESPONSIBILITY FOR RECEIVING CORRECT
> PARTS" then Quadratec is liable. Maybe even a disclaimer like that
wouldn't
> work, if there is an "implied warranty" of proper performance in statutory
> or case law.
>
> Earle
>
> "Dave Milne" <jeep@_nospam_milne.info> wrote in message
> news:iXJAf.5560$wl.3575@text.news.blueyonder.co.uk ...
> > If Quadratec contracted to sell you 8 pieces then they either have to do
> > that or give you your money back.
> > Surely,that's the law also in the USA ? Where they get them from and how
> > they are shipped is not your concern.
> >
> > Dave Milne, Scotland
> >
> > "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> > news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
> > > Hey Everyone,
> > > Once again Quadratec has dropped the ball for me. Two months ago I
> > > ordered body mount channels because mine are shot. I need to replace
> > > the body mounts and metal channels that go to the frame. Only place I
> > > could find the channels was Quadratec. After a few bad experiences
> > > (wrong parts, poor phone service) I was skeptical but I can't find
them
> > > anywhere else. Plus they're in PA so my stuff is usually here in 2
> > > days or less. Not these. I called a month ago to see where they
were.
> > > Turns out these channels are shipped from the manufacturer, not
> > > stocked. So shipping is up to the manufacturer. So they finally get
> > > here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> > > invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7
i'm
> > > guessing)in the box. Quadratec says not their fault, they obviously
> > > ordered the right stuff, no returns since non-stocked. I don't even
> > > know who the manufacturer is! So far no help. And I'm stuck with a
> > > set that won't do what i need.... i need all 8 pieces.
> > > Anyone know where else I might find these? Anyone with a CJ7 need a
> > > set? New in box!!!
> > >
> > > Sorry for ranting,
> > > Don W
> > >
> >
> >
>
>
01-22-2006, 09:06 AM
#15
Guest
Posts: n/a
Re: (More) Bad luck with Quadratec
I don't think that would work here; there is a Unfair Contract Terms Act
1979 for stuff like that.
Dave Milne, Scotland
"Earle Horton" <nurse--NOSPAM--busters@msn.com> wrote in message
news:43d36fbe$0$31825$a82e2bb9@reader.athenanews.c om...
> That is the law in the U.S. too. See my in-depth legal analysis elsewhere
> in this thread. However, unscrupulous vendors, bureaucrats and others in
> positions of power often feel the freedom to make up laws and regulations
> "on the fly". This is called "dishonest". Unless the catalog entry said
> "DROP SHIPPED--CUSTOMER ASSUMES ALL RESPONSIBILITY FOR RECEIVING CORRECT
> PARTS" then Quadratec is liable. Maybe even a disclaimer like that
wouldn't
> work, if there is an "implied warranty" of proper performance in statutory
> or case law.
>
> Earle
>
> "Dave Milne" <jeep@_nospam_milne.info> wrote in message
> news:iXJAf.5560$wl.3575@text.news.blueyonder.co.uk ...
> > If Quadratec contracted to sell you 8 pieces then they either have to do
> > that or give you your money back.
> > Surely,that's the law also in the USA ? Where they get them from and how
> > they are shipped is not your concern.
> >
> > Dave Milne, Scotland
> >
> > "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> > news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
> > > Hey Everyone,
> > > Once again Quadratec has dropped the ball for me. Two months ago I
> > > ordered body mount channels because mine are shot. I need to replace
> > > the body mounts and metal channels that go to the frame. Only place I
> > > could find the channels was Quadratec. After a few bad experiences
> > > (wrong parts, poor phone service) I was skeptical but I can't find
them
> > > anywhere else. Plus they're in PA so my stuff is usually here in 2
> > > days or less. Not these. I called a month ago to see where they
were.
> > > Turns out these channels are shipped from the manufacturer, not
> > > stocked. So shipping is up to the manufacturer. So they finally get
> > > here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> > > invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7
i'm
> > > guessing)in the box. Quadratec says not their fault, they obviously
> > > ordered the right stuff, no returns since non-stocked. I don't even
> > > know who the manufacturer is! So far no help. And I'm stuck with a
> > > set that won't do what i need.... i need all 8 pieces.
> > > Anyone know where else I might find these? Anyone with a CJ7 need a
> > > set? New in box!!!
> > >
> > > Sorry for ranting,
> > > Don W
> > >
> >
> >
>
>
1979 for stuff like that.
Dave Milne, Scotland
"Earle Horton" <nurse--NOSPAM--busters@msn.com> wrote in message
news:43d36fbe$0$31825$a82e2bb9@reader.athenanews.c om...
> That is the law in the U.S. too. See my in-depth legal analysis elsewhere
> in this thread. However, unscrupulous vendors, bureaucrats and others in
> positions of power often feel the freedom to make up laws and regulations
> "on the fly". This is called "dishonest". Unless the catalog entry said
> "DROP SHIPPED--CUSTOMER ASSUMES ALL RESPONSIBILITY FOR RECEIVING CORRECT
> PARTS" then Quadratec is liable. Maybe even a disclaimer like that
wouldn't
> work, if there is an "implied warranty" of proper performance in statutory
> or case law.
>
> Earle
>
> "Dave Milne" <jeep@_nospam_milne.info> wrote in message
> news:iXJAf.5560$wl.3575@text.news.blueyonder.co.uk ...
> > If Quadratec contracted to sell you 8 pieces then they either have to do
> > that or give you your money back.
> > Surely,that's the law also in the USA ? Where they get them from and how
> > they are shipped is not your concern.
> >
> > Dave Milne, Scotland
> >
> > "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> > news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
> > > Hey Everyone,
> > > Once again Quadratec has dropped the ball for me. Two months ago I
> > > ordered body mount channels because mine are shot. I need to replace
> > > the body mounts and metal channels that go to the frame. Only place I
> > > could find the channels was Quadratec. After a few bad experiences
> > > (wrong parts, poor phone service) I was skeptical but I can't find
them
> > > anywhere else. Plus they're in PA so my stuff is usually here in 2
> > > days or less. Not these. I called a month ago to see where they
were.
> > > Turns out these channels are shipped from the manufacturer, not
> > > stocked. So shipping is up to the manufacturer. So they finally get
> > > here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> > > invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7
i'm
> > > guessing)in the box. Quadratec says not their fault, they obviously
> > > ordered the right stuff, no returns since non-stocked. I don't even
> > > know who the manufacturer is! So far no help. And I'm stuck with a
> > > set that won't do what i need.... i need all 8 pieces.
> > > Anyone know where else I might find these? Anyone with a CJ7 need a
> > > set? New in box!!!
> > >
> > > Sorry for ranting,
> > > Don W
> > >
> >
> >
>
>
01-22-2006, 09:06 AM
#16
Guest
Posts: n/a
Re: (More) Bad luck with Quadratec
I don't think that would work here; there is a Unfair Contract Terms Act
1979 for stuff like that.
Dave Milne, Scotland
"Earle Horton" <nurse--NOSPAM--busters@msn.com> wrote in message
news:43d36fbe$0$31825$a82e2bb9@reader.athenanews.c om...
> That is the law in the U.S. too. See my in-depth legal analysis elsewhere
> in this thread. However, unscrupulous vendors, bureaucrats and others in
> positions of power often feel the freedom to make up laws and regulations
> "on the fly". This is called "dishonest". Unless the catalog entry said
> "DROP SHIPPED--CUSTOMER ASSUMES ALL RESPONSIBILITY FOR RECEIVING CORRECT
> PARTS" then Quadratec is liable. Maybe even a disclaimer like that
wouldn't
> work, if there is an "implied warranty" of proper performance in statutory
> or case law.
>
> Earle
>
> "Dave Milne" <jeep@_nospam_milne.info> wrote in message
> news:iXJAf.5560$wl.3575@text.news.blueyonder.co.uk ...
> > If Quadratec contracted to sell you 8 pieces then they either have to do
> > that or give you your money back.
> > Surely,that's the law also in the USA ? Where they get them from and how
> > they are shipped is not your concern.
> >
> > Dave Milne, Scotland
> >
> > "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> > news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
> > > Hey Everyone,
> > > Once again Quadratec has dropped the ball for me. Two months ago I
> > > ordered body mount channels because mine are shot. I need to replace
> > > the body mounts and metal channels that go to the frame. Only place I
> > > could find the channels was Quadratec. After a few bad experiences
> > > (wrong parts, poor phone service) I was skeptical but I can't find
them
> > > anywhere else. Plus they're in PA so my stuff is usually here in 2
> > > days or less. Not these. I called a month ago to see where they
were.
> > > Turns out these channels are shipped from the manufacturer, not
> > > stocked. So shipping is up to the manufacturer. So they finally get
> > > here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> > > invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7
i'm
> > > guessing)in the box. Quadratec says not their fault, they obviously
> > > ordered the right stuff, no returns since non-stocked. I don't even
> > > know who the manufacturer is! So far no help. And I'm stuck with a
> > > set that won't do what i need.... i need all 8 pieces.
> > > Anyone know where else I might find these? Anyone with a CJ7 need a
> > > set? New in box!!!
> > >
> > > Sorry for ranting,
> > > Don W
> > >
> >
> >
>
>
1979 for stuff like that.
Dave Milne, Scotland
"Earle Horton" <nurse--NOSPAM--busters@msn.com> wrote in message
news:43d36fbe$0$31825$a82e2bb9@reader.athenanews.c om...
> That is the law in the U.S. too. See my in-depth legal analysis elsewhere
> in this thread. However, unscrupulous vendors, bureaucrats and others in
> positions of power often feel the freedom to make up laws and regulations
> "on the fly". This is called "dishonest". Unless the catalog entry said
> "DROP SHIPPED--CUSTOMER ASSUMES ALL RESPONSIBILITY FOR RECEIVING CORRECT
> PARTS" then Quadratec is liable. Maybe even a disclaimer like that
wouldn't
> work, if there is an "implied warranty" of proper performance in statutory
> or case law.
>
> Earle
>
> "Dave Milne" <jeep@_nospam_milne.info> wrote in message
> news:iXJAf.5560$wl.3575@text.news.blueyonder.co.uk ...
> > If Quadratec contracted to sell you 8 pieces then they either have to do
> > that or give you your money back.
> > Surely,that's the law also in the USA ? Where they get them from and how
> > they are shipped is not your concern.
> >
> > Dave Milne, Scotland
> >
> > "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> > news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
> > > Hey Everyone,
> > > Once again Quadratec has dropped the ball for me. Two months ago I
> > > ordered body mount channels because mine are shot. I need to replace
> > > the body mounts and metal channels that go to the frame. Only place I
> > > could find the channels was Quadratec. After a few bad experiences
> > > (wrong parts, poor phone service) I was skeptical but I can't find
them
> > > anywhere else. Plus they're in PA so my stuff is usually here in 2
> > > days or less. Not these. I called a month ago to see where they
were.
> > > Turns out these channels are shipped from the manufacturer, not
> > > stocked. So shipping is up to the manufacturer. So they finally get
> > > here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> > > invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7
i'm
> > > guessing)in the box. Quadratec says not their fault, they obviously
> > > ordered the right stuff, no returns since non-stocked. I don't even
> > > know who the manufacturer is! So far no help. And I'm stuck with a
> > > set that won't do what i need.... i need all 8 pieces.
> > > Anyone know where else I might find these? Anyone with a CJ7 need a
> > > set? New in box!!!
> > >
> > > Sorry for ranting,
> > > Don W
> > >
> >
> >
>
>
01-22-2006, 10:10 AM
#17
Guest
Posts: n/a
Re: (More) Bad luck with Quadratec
If you used a Credit Card (not Debit) you can have Visa or Master Card
intervene for you.
Send them a letter describing the problem and what the response from the
retailer was. Temporarily they will remove the charge from your bill and if
their investigation is in your favor they will remove it entirely.
"Earle Horton" <nurse--NOSPAM--busters@msn.com> wrote in message
news:43d36d79$0$31812$a82e2bb9@reader.athenanews.c om...
> By any legal theory I can think of, Quadratec is legally liable for
> delivering the wrong parts, whether they think it is "their fault" or not.
> By drop shipping and selling non-stocked parts, they assumed
> responsibility
> for the manufacturer's proper actions. That is what Judge Judy would say.
> They are not doing this as "a favor" to either you or the manufacturer,
> and
> their profit puts them in the position of responsibility for satisfactory
> performance.
>
> You have two choices. One, you could insist on your rights, and ask for a
> refund or the right parts to be shipped. Two, you could do as Coasty
> suggests, use what is in the box, and make up the difference using locally
> fabricated parts. Two is probably the more realistic choice.
>
> Earle
>
> "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
>> Hey Everyone,
>> Once again Quadratec has dropped the ball for me. Two months ago I
>> ordered body mount channels because mine are shot. I need to replace
>> the body mounts and metal channels that go to the frame. Only place I
>> could find the channels was Quadratec. After a few bad experiences
>> (wrong parts, poor phone service) I was skeptical but I can't find them
>> anywhere else. Plus they're in PA so my stuff is usually here in 2
>> days or less. Not these. I called a month ago to see where they were.
>> Turns out these channels are shipped from the manufacturer, not
>> stocked. So shipping is up to the manufacturer. So they finally get
>> here Friday (order placed Nov 19th). Guess what? Wrong parts. My
>> invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
>> guessing)in the box. Quadratec says not their fault, they obviously
>> ordered the right stuff, no returns since non-stocked. I don't even
>> know who the manufacturer is! So far no help. And I'm stuck with a
>> set that won't do what i need.... i need all 8 pieces.
>> Anyone know where else I might find these? Anyone with a CJ7 need a
>> set? New in box!!!
>>
>> Sorry for ranting,
>> Don W
>>
>
>
intervene for you.
Send them a letter describing the problem and what the response from the
retailer was. Temporarily they will remove the charge from your bill and if
their investigation is in your favor they will remove it entirely.
"Earle Horton" <nurse--NOSPAM--busters@msn.com> wrote in message
news:43d36d79$0$31812$a82e2bb9@reader.athenanews.c om...
> By any legal theory I can think of, Quadratec is legally liable for
> delivering the wrong parts, whether they think it is "their fault" or not.
> By drop shipping and selling non-stocked parts, they assumed
> responsibility
> for the manufacturer's proper actions. That is what Judge Judy would say.
> They are not doing this as "a favor" to either you or the manufacturer,
> and
> their profit puts them in the position of responsibility for satisfactory
> performance.
>
> You have two choices. One, you could insist on your rights, and ask for a
> refund or the right parts to be shipped. Two, you could do as Coasty
> suggests, use what is in the box, and make up the difference using locally
> fabricated parts. Two is probably the more realistic choice.
>
> Earle
>
> "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
>> Hey Everyone,
>> Once again Quadratec has dropped the ball for me. Two months ago I
>> ordered body mount channels because mine are shot. I need to replace
>> the body mounts and metal channels that go to the frame. Only place I
>> could find the channels was Quadratec. After a few bad experiences
>> (wrong parts, poor phone service) I was skeptical but I can't find them
>> anywhere else. Plus they're in PA so my stuff is usually here in 2
>> days or less. Not these. I called a month ago to see where they were.
>> Turns out these channels are shipped from the manufacturer, not
>> stocked. So shipping is up to the manufacturer. So they finally get
>> here Friday (order placed Nov 19th). Guess what? Wrong parts. My
>> invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
>> guessing)in the box. Quadratec says not their fault, they obviously
>> ordered the right stuff, no returns since non-stocked. I don't even
>> know who the manufacturer is! So far no help. And I'm stuck with a
>> set that won't do what i need.... i need all 8 pieces.
>> Anyone know where else I might find these? Anyone with a CJ7 need a
>> set? New in box!!!
>>
>> Sorry for ranting,
>> Don W
>>
>
>
01-22-2006, 10:10 AM
#18
Guest
Posts: n/a
Re: (More) Bad luck with Quadratec
If you used a Credit Card (not Debit) you can have Visa or Master Card
intervene for you.
Send them a letter describing the problem and what the response from the
retailer was. Temporarily they will remove the charge from your bill and if
their investigation is in your favor they will remove it entirely.
"Earle Horton" <nurse--NOSPAM--busters@msn.com> wrote in message
news:43d36d79$0$31812$a82e2bb9@reader.athenanews.c om...
> By any legal theory I can think of, Quadratec is legally liable for
> delivering the wrong parts, whether they think it is "their fault" or not.
> By drop shipping and selling non-stocked parts, they assumed
> responsibility
> for the manufacturer's proper actions. That is what Judge Judy would say.
> They are not doing this as "a favor" to either you or the manufacturer,
> and
> their profit puts them in the position of responsibility for satisfactory
> performance.
>
> You have two choices. One, you could insist on your rights, and ask for a
> refund or the right parts to be shipped. Two, you could do as Coasty
> suggests, use what is in the box, and make up the difference using locally
> fabricated parts. Two is probably the more realistic choice.
>
> Earle
>
> "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
>> Hey Everyone,
>> Once again Quadratec has dropped the ball for me. Two months ago I
>> ordered body mount channels because mine are shot. I need to replace
>> the body mounts and metal channels that go to the frame. Only place I
>> could find the channels was Quadratec. After a few bad experiences
>> (wrong parts, poor phone service) I was skeptical but I can't find them
>> anywhere else. Plus they're in PA so my stuff is usually here in 2
>> days or less. Not these. I called a month ago to see where they were.
>> Turns out these channels are shipped from the manufacturer, not
>> stocked. So shipping is up to the manufacturer. So they finally get
>> here Friday (order placed Nov 19th). Guess what? Wrong parts. My
>> invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
>> guessing)in the box. Quadratec says not their fault, they obviously
>> ordered the right stuff, no returns since non-stocked. I don't even
>> know who the manufacturer is! So far no help. And I'm stuck with a
>> set that won't do what i need.... i need all 8 pieces.
>> Anyone know where else I might find these? Anyone with a CJ7 need a
>> set? New in box!!!
>>
>> Sorry for ranting,
>> Don W
>>
>
>
intervene for you.
Send them a letter describing the problem and what the response from the
retailer was. Temporarily they will remove the charge from your bill and if
their investigation is in your favor they will remove it entirely.
"Earle Horton" <nurse--NOSPAM--busters@msn.com> wrote in message
news:43d36d79$0$31812$a82e2bb9@reader.athenanews.c om...
> By any legal theory I can think of, Quadratec is legally liable for
> delivering the wrong parts, whether they think it is "their fault" or not.
> By drop shipping and selling non-stocked parts, they assumed
> responsibility
> for the manufacturer's proper actions. That is what Judge Judy would say.
> They are not doing this as "a favor" to either you or the manufacturer,
> and
> their profit puts them in the position of responsibility for satisfactory
> performance.
>
> You have two choices. One, you could insist on your rights, and ask for a
> refund or the right parts to be shipped. Two, you could do as Coasty
> suggests, use what is in the box, and make up the difference using locally
> fabricated parts. Two is probably the more realistic choice.
>
> Earle
>
> "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
>> Hey Everyone,
>> Once again Quadratec has dropped the ball for me. Two months ago I
>> ordered body mount channels because mine are shot. I need to replace
>> the body mounts and metal channels that go to the frame. Only place I
>> could find the channels was Quadratec. After a few bad experiences
>> (wrong parts, poor phone service) I was skeptical but I can't find them
>> anywhere else. Plus they're in PA so my stuff is usually here in 2
>> days or less. Not these. I called a month ago to see where they were.
>> Turns out these channels are shipped from the manufacturer, not
>> stocked. So shipping is up to the manufacturer. So they finally get
>> here Friday (order placed Nov 19th). Guess what? Wrong parts. My
>> invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
>> guessing)in the box. Quadratec says not their fault, they obviously
>> ordered the right stuff, no returns since non-stocked. I don't even
>> know who the manufacturer is! So far no help. And I'm stuck with a
>> set that won't do what i need.... i need all 8 pieces.
>> Anyone know where else I might find these? Anyone with a CJ7 need a
>> set? New in box!!!
>>
>> Sorry for ranting,
>> Don W
>>
>
>
01-22-2006, 10:10 AM
#19
Guest
Posts: n/a
Re: (More) Bad luck with Quadratec
If you used a Credit Card (not Debit) you can have Visa or Master Card
intervene for you.
Send them a letter describing the problem and what the response from the
retailer was. Temporarily they will remove the charge from your bill and if
their investigation is in your favor they will remove it entirely.
"Earle Horton" <nurse--NOSPAM--busters@msn.com> wrote in message
news:43d36d79$0$31812$a82e2bb9@reader.athenanews.c om...
> By any legal theory I can think of, Quadratec is legally liable for
> delivering the wrong parts, whether they think it is "their fault" or not.
> By drop shipping and selling non-stocked parts, they assumed
> responsibility
> for the manufacturer's proper actions. That is what Judge Judy would say.
> They are not doing this as "a favor" to either you or the manufacturer,
> and
> their profit puts them in the position of responsibility for satisfactory
> performance.
>
> You have two choices. One, you could insist on your rights, and ask for a
> refund or the right parts to be shipped. Two, you could do as Coasty
> suggests, use what is in the box, and make up the difference using locally
> fabricated parts. Two is probably the more realistic choice.
>
> Earle
>
> "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
>> Hey Everyone,
>> Once again Quadratec has dropped the ball for me. Two months ago I
>> ordered body mount channels because mine are shot. I need to replace
>> the body mounts and metal channels that go to the frame. Only place I
>> could find the channels was Quadratec. After a few bad experiences
>> (wrong parts, poor phone service) I was skeptical but I can't find them
>> anywhere else. Plus they're in PA so my stuff is usually here in 2
>> days or less. Not these. I called a month ago to see where they were.
>> Turns out these channels are shipped from the manufacturer, not
>> stocked. So shipping is up to the manufacturer. So they finally get
>> here Friday (order placed Nov 19th). Guess what? Wrong parts. My
>> invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
>> guessing)in the box. Quadratec says not their fault, they obviously
>> ordered the right stuff, no returns since non-stocked. I don't even
>> know who the manufacturer is! So far no help. And I'm stuck with a
>> set that won't do what i need.... i need all 8 pieces.
>> Anyone know where else I might find these? Anyone with a CJ7 need a
>> set? New in box!!!
>>
>> Sorry for ranting,
>> Don W
>>
>
>
intervene for you.
Send them a letter describing the problem and what the response from the
retailer was. Temporarily they will remove the charge from your bill and if
their investigation is in your favor they will remove it entirely.
"Earle Horton" <nurse--NOSPAM--busters@msn.com> wrote in message
news:43d36d79$0$31812$a82e2bb9@reader.athenanews.c om...
> By any legal theory I can think of, Quadratec is legally liable for
> delivering the wrong parts, whether they think it is "their fault" or not.
> By drop shipping and selling non-stocked parts, they assumed
> responsibility
> for the manufacturer's proper actions. That is what Judge Judy would say.
> They are not doing this as "a favor" to either you or the manufacturer,
> and
> their profit puts them in the position of responsibility for satisfactory
> performance.
>
> You have two choices. One, you could insist on your rights, and ask for a
> refund or the right parts to be shipped. Two, you could do as Coasty
> suggests, use what is in the box, and make up the difference using locally
> fabricated parts. Two is probably the more realistic choice.
>
> Earle
>
> "QuickTruck" <QuickTruck@Aol.Com> wrote in message
> news:1137911191.181018.202580@g14g2000cwa.googlegr oups.com...
>> Hey Everyone,
>> Once again Quadratec has dropped the ball for me. Two months ago I
>> ordered body mount channels because mine are shot. I need to replace
>> the body mounts and metal channels that go to the frame. Only place I
>> could find the channels was Quadratec. After a few bad experiences
>> (wrong parts, poor phone service) I was skeptical but I can't find them
>> anywhere else. Plus they're in PA so my stuff is usually here in 2
>> days or less. Not these. I called a month ago to see where they were.
>> Turns out these channels are shipped from the manufacturer, not
>> stocked. So shipping is up to the manufacturer. So they finally get
>> here Friday (order placed Nov 19th). Guess what? Wrong parts. My
>> invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
>> guessing)in the box. Quadratec says not their fault, they obviously
>> ordered the right stuff, no returns since non-stocked. I don't even
>> know who the manufacturer is! So far no help. And I'm stuck with a
>> set that won't do what i need.... i need all 8 pieces.
>> Anyone know where else I might find these? Anyone with a CJ7 need a
>> set? New in box!!!
>>
>> Sorry for ranting,
>> Don W
>>
>
>
01-22-2006, 10:18 AM
#20
Guest
Posts: n/a
Re: (More) Bad luck with Quadratec
Curious, where do they stuff the extra two mounts?
Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
Canadian Off Road Trips Photos: Non members can still view!
Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
(More Off Road album links at bottom of the view page)
QuickTruck wrote:
>
> Hey Everyone,
> Once again Quadratec has dropped the ball for me. Two months ago I
> ordered body mount channels because mine are shot. I need to replace
> the body mounts and metal channels that go to the frame. Only place I
> could find the channels was Quadratec. After a few bad experiences
> (wrong parts, poor phone service) I was skeptical but I can't find them
> anywhere else. Plus they're in PA so my stuff is usually here in 2
> days or less. Not these. I called a month ago to see where they were.
> Turns out these channels are shipped from the manufacturer, not
> stocked. So shipping is up to the manufacturer. So they finally get
> here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
> guessing)in the box. Quadratec says not their fault, they obviously
> ordered the right stuff, no returns since non-stocked. I don't even
> know who the manufacturer is! So far no help. And I'm stuck with a
> set that won't do what i need.... i need all 8 pieces.
> Anyone know where else I might find these? Anyone with a CJ7 need a
> set? New in box!!!
>
> Sorry for ranting,
> Don W
Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
Canadian Off Road Trips Photos: Non members can still view!
Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
(More Off Road album links at bottom of the view page)
QuickTruck wrote:
>
> Hey Everyone,
> Once again Quadratec has dropped the ball for me. Two months ago I
> ordered body mount channels because mine are shot. I need to replace
> the body mounts and metal channels that go to the frame. Only place I
> could find the channels was Quadratec. After a few bad experiences
> (wrong parts, poor phone service) I was skeptical but I can't find them
> anywhere else. Plus they're in PA so my stuff is usually here in 2
> days or less. Not these. I called a month ago to see where they were.
> Turns out these channels are shipped from the manufacturer, not
> stocked. So shipping is up to the manufacturer. So they finally get
> here Friday (order placed Nov 19th). Guess what? Wrong parts. My
> invoice says I paid for the 8-piece CJ8 set, but only six (CJ 5 & 7 i'm
> guessing)in the box. Quadratec says not their fault, they obviously
> ordered the right stuff, no returns since non-stocked. I don't even
> know who the manufacturer is! So far no help. And I'm stuck with a
> set that won't do what i need.... i need all 8 pieces.
> Anyone know where else I might find these? Anyone with a CJ7 need a
> set? New in box!!!
>
> Sorry for ranting,
> Don W