Independent Mechanics
Guest
Posts: n/a
Re: Independent Mechanics
On Tue, 18 Sep 2007 21:40:34 -0400, philthy <dbrider@cac.net> wrote:
>do you think his boss comes to him and says your are working a half pay
>today???
>that is what he was asking of that shop owner
>hell let him find the tools to do that work not to mention the scanner to
>look at the pcm
>i had a call from california sunday about a car no one can seem to fgure
>out and the dealer s told him no way they would even look at it and in
>talking to this guy he told me the labor rate out there is 95 to 110 a
>hour. 82 is cheap
>if you walked into my shop and pulled that the check out fee crap i would
>have gone to 100.00 to release vehicle and if it sat there 2 days there
>would have been a 20 dollar storage fee ta boot
>or by the way your boss will be making you pay in full for health care
>
>bllsht wrote:
>
>> On Fri, 14 Sep 2007 23:28:06 -0400, reboot <reboot@nothere.com> wrote:
>>
>> >bought a '99 TJ 4.0 last spring, have a daughter driving it, 67k miles
>> >
>> >other than maintenance and a radio, i haven't had to spend much on
>> >repairs.
>> >
>> >daughter comes home tuesday night just before i leave on a business
>> >trip, says the car is running rough, idles rough. runs under WOT but
>> >not well at part throttle.
>> >
>> >so being a student of this group i'm thinking electrical connectors on
>> >the CPS or TPS or MAP sensor ... easy to get to. open each up, spray
>> >out w/ electronics cleaner, put a dab of dielectric grease on it and
>> >put them back together. pull the TB, looks clean, shoot it w/ some
>> >carb cleaner and blow it out. check the IAC and clean it out. the
>> >jeep now starts fine, idles smooth, drive it and runs part throttle or
>> >full throttle fine. tell daughter it should be OK, leave town.
>> >
>> >phone call next day while i'm out of town, sam ting happening.
>> >
>> >so i call up an independent mechanic shop i've used over the past
>> >three years and arrange for daughter to drop it off.
>> >
>> >up until now this shop has been excellent, good work, reasonable
>> >prices, no upselling etc.
>> >
>> >today the service writer tells me that the MAP senson was bad, the
>> >Throttle Body needed cleaning. my wife authorized the repair whild i
>> >was on the trip.
>> >
>> >oh ... btw - the shocks and steering damper are shot and the serp
>> >belt needs replaceing. sheesh, glad i didn't tell him to look
>> >anywhere else. and that my wife had sense not to authorize these
>> >fixes.
>> >
>> >so i check out the price for the MAP sensor. Mopar retail is about
>> >$108 and I can get it for about $90. call the service writer back and
>> >ask him how he gets from $110 to $270
>> >
>> >1 hr. diagnostics $82.00
>> >MAP Sensor $110
>> >Labor for MAP Sensor 0.7 hr $57
>> >Labor for TB cleaning 0.25 hr $21
>> >
>> >hooking up a scanner ... about what - 5 minutes?
>> >
>> >replacing a MAP sensor on a 4.0 about what - another 5 minutes
>> >
>> >so i called the shop owner and told him that his diagnostic charge is
>> >out of line on a car like this, that his labor is out of line for this
>> >particular repair and that if i ever get upsold again i'd be taking my
>> >business elsewhere and that i absolutely won't let my wife or
>> >daughters drop a car off and authorize a repair ever again.
>> >
>> >i don't think he gets it.
>> >
>> >thanks for letting me vent, should have told the kid to wait until i
>> >got home.
>>
>> Or you should have diagnosed and repaired it properly the first time.
>>
>> >
>> >reboot
>> >
>> >
>> >---
>> >avast! Antivirus: Outbound message clean.
>> >Virus Database (VPS): 000774-6, 09/14/2007
>> >Tested on: 9/14/2007 11:28:08 PM
>> >avast! - copyright (c) 1988-2007 ALWIL Software.
>> >http://www.avast.com
>> >
>> >
rising to the bait ...
my beef isn't if the guy gets paid full fare, i want him to be a
successful businessman - really. and if his pricing policy is that
everybody pays 1 hour for diagnostics regardless of the type of car or
problem, then that's his business to do so.
my repair is now going back for what seems to be the same problem. if
he is a honorable guy he won't ding me a second time for a diagnostic
charge and if he has to now replace the IAT or TPS or something else
in the immediate vicinity to the MAP sensor he just replaced ... i
don't think that is worth another 0.7 hours of labor
and if you think he's justified in charging more labor for adjacent
parts... is 6 spark plugs worth 4.2 hours ?
repeat business is the best kind and word of mouth the best
advertising. i vote with my wallet or my feet.
reboot
---
avast! Antivirus: Outbound message clean.
Virus Database (VPS): 000775-2, 09/18/2007
Tested on: 9/18/2007 10:00:47 PM
avast! - copyright (c) 1988-2007 ALWIL Software.
http://www.avast.com
>do you think his boss comes to him and says your are working a half pay
>today???
>that is what he was asking of that shop owner
>hell let him find the tools to do that work not to mention the scanner to
>look at the pcm
>i had a call from california sunday about a car no one can seem to fgure
>out and the dealer s told him no way they would even look at it and in
>talking to this guy he told me the labor rate out there is 95 to 110 a
>hour. 82 is cheap
>if you walked into my shop and pulled that the check out fee crap i would
>have gone to 100.00 to release vehicle and if it sat there 2 days there
>would have been a 20 dollar storage fee ta boot
>or by the way your boss will be making you pay in full for health care
>
>bllsht wrote:
>
>> On Fri, 14 Sep 2007 23:28:06 -0400, reboot <reboot@nothere.com> wrote:
>>
>> >bought a '99 TJ 4.0 last spring, have a daughter driving it, 67k miles
>> >
>> >other than maintenance and a radio, i haven't had to spend much on
>> >repairs.
>> >
>> >daughter comes home tuesday night just before i leave on a business
>> >trip, says the car is running rough, idles rough. runs under WOT but
>> >not well at part throttle.
>> >
>> >so being a student of this group i'm thinking electrical connectors on
>> >the CPS or TPS or MAP sensor ... easy to get to. open each up, spray
>> >out w/ electronics cleaner, put a dab of dielectric grease on it and
>> >put them back together. pull the TB, looks clean, shoot it w/ some
>> >carb cleaner and blow it out. check the IAC and clean it out. the
>> >jeep now starts fine, idles smooth, drive it and runs part throttle or
>> >full throttle fine. tell daughter it should be OK, leave town.
>> >
>> >phone call next day while i'm out of town, sam ting happening.
>> >
>> >so i call up an independent mechanic shop i've used over the past
>> >three years and arrange for daughter to drop it off.
>> >
>> >up until now this shop has been excellent, good work, reasonable
>> >prices, no upselling etc.
>> >
>> >today the service writer tells me that the MAP senson was bad, the
>> >Throttle Body needed cleaning. my wife authorized the repair whild i
>> >was on the trip.
>> >
>> >oh ... btw - the shocks and steering damper are shot and the serp
>> >belt needs replaceing. sheesh, glad i didn't tell him to look
>> >anywhere else. and that my wife had sense not to authorize these
>> >fixes.
>> >
>> >so i check out the price for the MAP sensor. Mopar retail is about
>> >$108 and I can get it for about $90. call the service writer back and
>> >ask him how he gets from $110 to $270
>> >
>> >1 hr. diagnostics $82.00
>> >MAP Sensor $110
>> >Labor for MAP Sensor 0.7 hr $57
>> >Labor for TB cleaning 0.25 hr $21
>> >
>> >hooking up a scanner ... about what - 5 minutes?
>> >
>> >replacing a MAP sensor on a 4.0 about what - another 5 minutes
>> >
>> >so i called the shop owner and told him that his diagnostic charge is
>> >out of line on a car like this, that his labor is out of line for this
>> >particular repair and that if i ever get upsold again i'd be taking my
>> >business elsewhere and that i absolutely won't let my wife or
>> >daughters drop a car off and authorize a repair ever again.
>> >
>> >i don't think he gets it.
>> >
>> >thanks for letting me vent, should have told the kid to wait until i
>> >got home.
>>
>> Or you should have diagnosed and repaired it properly the first time.
>>
>> >
>> >reboot
>> >
>> >
>> >---
>> >avast! Antivirus: Outbound message clean.
>> >Virus Database (VPS): 000774-6, 09/14/2007
>> >Tested on: 9/14/2007 11:28:08 PM
>> >avast! - copyright (c) 1988-2007 ALWIL Software.
>> >http://www.avast.com
>> >
>> >
rising to the bait ...
my beef isn't if the guy gets paid full fare, i want him to be a
successful businessman - really. and if his pricing policy is that
everybody pays 1 hour for diagnostics regardless of the type of car or
problem, then that's his business to do so.
my repair is now going back for what seems to be the same problem. if
he is a honorable guy he won't ding me a second time for a diagnostic
charge and if he has to now replace the IAT or TPS or something else
in the immediate vicinity to the MAP sensor he just replaced ... i
don't think that is worth another 0.7 hours of labor
and if you think he's justified in charging more labor for adjacent
parts... is 6 spark plugs worth 4.2 hours ?
repeat business is the best kind and word of mouth the best
advertising. i vote with my wallet or my feet.
reboot
---
avast! Antivirus: Outbound message clean.
Virus Database (VPS): 000775-2, 09/18/2007
Tested on: 9/18/2007 10:00:47 PM
avast! - copyright (c) 1988-2007 ALWIL Software.
http://www.avast.com
Guest
Posts: n/a
Re: Independent Mechanics
On Tue, 18 Sep 2007 21:40:34 -0400, philthy <dbrider@cac.net> wrote:
>do you think his boss comes to him and says your are working a half pay
>today???
>that is what he was asking of that shop owner
>hell let him find the tools to do that work not to mention the scanner to
>look at the pcm
>i had a call from california sunday about a car no one can seem to fgure
>out and the dealer s told him no way they would even look at it and in
>talking to this guy he told me the labor rate out there is 95 to 110 a
>hour. 82 is cheap
>if you walked into my shop and pulled that the check out fee crap i would
>have gone to 100.00 to release vehicle and if it sat there 2 days there
>would have been a 20 dollar storage fee ta boot
>or by the way your boss will be making you pay in full for health care
>
>bllsht wrote:
>
>> On Fri, 14 Sep 2007 23:28:06 -0400, reboot <reboot@nothere.com> wrote:
>>
>> >bought a '99 TJ 4.0 last spring, have a daughter driving it, 67k miles
>> >
>> >other than maintenance and a radio, i haven't had to spend much on
>> >repairs.
>> >
>> >daughter comes home tuesday night just before i leave on a business
>> >trip, says the car is running rough, idles rough. runs under WOT but
>> >not well at part throttle.
>> >
>> >so being a student of this group i'm thinking electrical connectors on
>> >the CPS or TPS or MAP sensor ... easy to get to. open each up, spray
>> >out w/ electronics cleaner, put a dab of dielectric grease on it and
>> >put them back together. pull the TB, looks clean, shoot it w/ some
>> >carb cleaner and blow it out. check the IAC and clean it out. the
>> >jeep now starts fine, idles smooth, drive it and runs part throttle or
>> >full throttle fine. tell daughter it should be OK, leave town.
>> >
>> >phone call next day while i'm out of town, sam ting happening.
>> >
>> >so i call up an independent mechanic shop i've used over the past
>> >three years and arrange for daughter to drop it off.
>> >
>> >up until now this shop has been excellent, good work, reasonable
>> >prices, no upselling etc.
>> >
>> >today the service writer tells me that the MAP senson was bad, the
>> >Throttle Body needed cleaning. my wife authorized the repair whild i
>> >was on the trip.
>> >
>> >oh ... btw - the shocks and steering damper are shot and the serp
>> >belt needs replaceing. sheesh, glad i didn't tell him to look
>> >anywhere else. and that my wife had sense not to authorize these
>> >fixes.
>> >
>> >so i check out the price for the MAP sensor. Mopar retail is about
>> >$108 and I can get it for about $90. call the service writer back and
>> >ask him how he gets from $110 to $270
>> >
>> >1 hr. diagnostics $82.00
>> >MAP Sensor $110
>> >Labor for MAP Sensor 0.7 hr $57
>> >Labor for TB cleaning 0.25 hr $21
>> >
>> >hooking up a scanner ... about what - 5 minutes?
>> >
>> >replacing a MAP sensor on a 4.0 about what - another 5 minutes
>> >
>> >so i called the shop owner and told him that his diagnostic charge is
>> >out of line on a car like this, that his labor is out of line for this
>> >particular repair and that if i ever get upsold again i'd be taking my
>> >business elsewhere and that i absolutely won't let my wife or
>> >daughters drop a car off and authorize a repair ever again.
>> >
>> >i don't think he gets it.
>> >
>> >thanks for letting me vent, should have told the kid to wait until i
>> >got home.
>>
>> Or you should have diagnosed and repaired it properly the first time.
>>
>> >
>> >reboot
>> >
>> >
>> >---
>> >avast! Antivirus: Outbound message clean.
>> >Virus Database (VPS): 000774-6, 09/14/2007
>> >Tested on: 9/14/2007 11:28:08 PM
>> >avast! - copyright (c) 1988-2007 ALWIL Software.
>> >http://www.avast.com
>> >
>> >
rising to the bait ...
my beef isn't if the guy gets paid full fare, i want him to be a
successful businessman - really. and if his pricing policy is that
everybody pays 1 hour for diagnostics regardless of the type of car or
problem, then that's his business to do so.
my repair is now going back for what seems to be the same problem. if
he is a honorable guy he won't ding me a second time for a diagnostic
charge and if he has to now replace the IAT or TPS or something else
in the immediate vicinity to the MAP sensor he just replaced ... i
don't think that is worth another 0.7 hours of labor
and if you think he's justified in charging more labor for adjacent
parts... is 6 spark plugs worth 4.2 hours ?
repeat business is the best kind and word of mouth the best
advertising. i vote with my wallet or my feet.
reboot
---
avast! Antivirus: Outbound message clean.
Virus Database (VPS): 000775-2, 09/18/2007
Tested on: 9/18/2007 10:00:47 PM
avast! - copyright (c) 1988-2007 ALWIL Software.
http://www.avast.com
>do you think his boss comes to him and says your are working a half pay
>today???
>that is what he was asking of that shop owner
>hell let him find the tools to do that work not to mention the scanner to
>look at the pcm
>i had a call from california sunday about a car no one can seem to fgure
>out and the dealer s told him no way they would even look at it and in
>talking to this guy he told me the labor rate out there is 95 to 110 a
>hour. 82 is cheap
>if you walked into my shop and pulled that the check out fee crap i would
>have gone to 100.00 to release vehicle and if it sat there 2 days there
>would have been a 20 dollar storage fee ta boot
>or by the way your boss will be making you pay in full for health care
>
>bllsht wrote:
>
>> On Fri, 14 Sep 2007 23:28:06 -0400, reboot <reboot@nothere.com> wrote:
>>
>> >bought a '99 TJ 4.0 last spring, have a daughter driving it, 67k miles
>> >
>> >other than maintenance and a radio, i haven't had to spend much on
>> >repairs.
>> >
>> >daughter comes home tuesday night just before i leave on a business
>> >trip, says the car is running rough, idles rough. runs under WOT but
>> >not well at part throttle.
>> >
>> >so being a student of this group i'm thinking electrical connectors on
>> >the CPS or TPS or MAP sensor ... easy to get to. open each up, spray
>> >out w/ electronics cleaner, put a dab of dielectric grease on it and
>> >put them back together. pull the TB, looks clean, shoot it w/ some
>> >carb cleaner and blow it out. check the IAC and clean it out. the
>> >jeep now starts fine, idles smooth, drive it and runs part throttle or
>> >full throttle fine. tell daughter it should be OK, leave town.
>> >
>> >phone call next day while i'm out of town, sam ting happening.
>> >
>> >so i call up an independent mechanic shop i've used over the past
>> >three years and arrange for daughter to drop it off.
>> >
>> >up until now this shop has been excellent, good work, reasonable
>> >prices, no upselling etc.
>> >
>> >today the service writer tells me that the MAP senson was bad, the
>> >Throttle Body needed cleaning. my wife authorized the repair whild i
>> >was on the trip.
>> >
>> >oh ... btw - the shocks and steering damper are shot and the serp
>> >belt needs replaceing. sheesh, glad i didn't tell him to look
>> >anywhere else. and that my wife had sense not to authorize these
>> >fixes.
>> >
>> >so i check out the price for the MAP sensor. Mopar retail is about
>> >$108 and I can get it for about $90. call the service writer back and
>> >ask him how he gets from $110 to $270
>> >
>> >1 hr. diagnostics $82.00
>> >MAP Sensor $110
>> >Labor for MAP Sensor 0.7 hr $57
>> >Labor for TB cleaning 0.25 hr $21
>> >
>> >hooking up a scanner ... about what - 5 minutes?
>> >
>> >replacing a MAP sensor on a 4.0 about what - another 5 minutes
>> >
>> >so i called the shop owner and told him that his diagnostic charge is
>> >out of line on a car like this, that his labor is out of line for this
>> >particular repair and that if i ever get upsold again i'd be taking my
>> >business elsewhere and that i absolutely won't let my wife or
>> >daughters drop a car off and authorize a repair ever again.
>> >
>> >i don't think he gets it.
>> >
>> >thanks for letting me vent, should have told the kid to wait until i
>> >got home.
>>
>> Or you should have diagnosed and repaired it properly the first time.
>>
>> >
>> >reboot
>> >
>> >
>> >---
>> >avast! Antivirus: Outbound message clean.
>> >Virus Database (VPS): 000774-6, 09/14/2007
>> >Tested on: 9/14/2007 11:28:08 PM
>> >avast! - copyright (c) 1988-2007 ALWIL Software.
>> >http://www.avast.com
>> >
>> >
rising to the bait ...
my beef isn't if the guy gets paid full fare, i want him to be a
successful businessman - really. and if his pricing policy is that
everybody pays 1 hour for diagnostics regardless of the type of car or
problem, then that's his business to do so.
my repair is now going back for what seems to be the same problem. if
he is a honorable guy he won't ding me a second time for a diagnostic
charge and if he has to now replace the IAT or TPS or something else
in the immediate vicinity to the MAP sensor he just replaced ... i
don't think that is worth another 0.7 hours of labor
and if you think he's justified in charging more labor for adjacent
parts... is 6 spark plugs worth 4.2 hours ?
repeat business is the best kind and word of mouth the best
advertising. i vote with my wallet or my feet.
reboot
---
avast! Antivirus: Outbound message clean.
Virus Database (VPS): 000775-2, 09/18/2007
Tested on: 9/18/2007 10:00:47 PM
avast! - copyright (c) 1988-2007 ALWIL Software.
http://www.avast.com
Guest
Posts: n/a
Re: Independent Mechanics
On Tue, 18 Sep 2007 21:40:34 -0400, philthy <dbrider@cac.net> wrote:
>do you think his boss comes to him and says your are working a half pay
>today???
>that is what he was asking of that shop owner
>hell let him find the tools to do that work not to mention the scanner to
>look at the pcm
>i had a call from california sunday about a car no one can seem to fgure
>out and the dealer s told him no way they would even look at it and in
>talking to this guy he told me the labor rate out there is 95 to 110 a
>hour. 82 is cheap
>if you walked into my shop and pulled that the check out fee crap i would
>have gone to 100.00 to release vehicle and if it sat there 2 days there
>would have been a 20 dollar storage fee ta boot
>or by the way your boss will be making you pay in full for health care
>
>bllsht wrote:
>
>> On Fri, 14 Sep 2007 23:28:06 -0400, reboot <reboot@nothere.com> wrote:
>>
>> >bought a '99 TJ 4.0 last spring, have a daughter driving it, 67k miles
>> >
>> >other than maintenance and a radio, i haven't had to spend much on
>> >repairs.
>> >
>> >daughter comes home tuesday night just before i leave on a business
>> >trip, says the car is running rough, idles rough. runs under WOT but
>> >not well at part throttle.
>> >
>> >so being a student of this group i'm thinking electrical connectors on
>> >the CPS or TPS or MAP sensor ... easy to get to. open each up, spray
>> >out w/ electronics cleaner, put a dab of dielectric grease on it and
>> >put them back together. pull the TB, looks clean, shoot it w/ some
>> >carb cleaner and blow it out. check the IAC and clean it out. the
>> >jeep now starts fine, idles smooth, drive it and runs part throttle or
>> >full throttle fine. tell daughter it should be OK, leave town.
>> >
>> >phone call next day while i'm out of town, sam ting happening.
>> >
>> >so i call up an independent mechanic shop i've used over the past
>> >three years and arrange for daughter to drop it off.
>> >
>> >up until now this shop has been excellent, good work, reasonable
>> >prices, no upselling etc.
>> >
>> >today the service writer tells me that the MAP senson was bad, the
>> >Throttle Body needed cleaning. my wife authorized the repair whild i
>> >was on the trip.
>> >
>> >oh ... btw - the shocks and steering damper are shot and the serp
>> >belt needs replaceing. sheesh, glad i didn't tell him to look
>> >anywhere else. and that my wife had sense not to authorize these
>> >fixes.
>> >
>> >so i check out the price for the MAP sensor. Mopar retail is about
>> >$108 and I can get it for about $90. call the service writer back and
>> >ask him how he gets from $110 to $270
>> >
>> >1 hr. diagnostics $82.00
>> >MAP Sensor $110
>> >Labor for MAP Sensor 0.7 hr $57
>> >Labor for TB cleaning 0.25 hr $21
>> >
>> >hooking up a scanner ... about what - 5 minutes?
>> >
>> >replacing a MAP sensor on a 4.0 about what - another 5 minutes
>> >
>> >so i called the shop owner and told him that his diagnostic charge is
>> >out of line on a car like this, that his labor is out of line for this
>> >particular repair and that if i ever get upsold again i'd be taking my
>> >business elsewhere and that i absolutely won't let my wife or
>> >daughters drop a car off and authorize a repair ever again.
>> >
>> >i don't think he gets it.
>> >
>> >thanks for letting me vent, should have told the kid to wait until i
>> >got home.
>>
>> Or you should have diagnosed and repaired it properly the first time.
>>
>> >
>> >reboot
>> >
>> >
>> >---
>> >avast! Antivirus: Outbound message clean.
>> >Virus Database (VPS): 000774-6, 09/14/2007
>> >Tested on: 9/14/2007 11:28:08 PM
>> >avast! - copyright (c) 1988-2007 ALWIL Software.
>> >http://www.avast.com
>> >
>> >
rising to the bait ...
my beef isn't if the guy gets paid full fare, i want him to be a
successful businessman - really. and if his pricing policy is that
everybody pays 1 hour for diagnostics regardless of the type of car or
problem, then that's his business to do so.
my repair is now going back for what seems to be the same problem. if
he is a honorable guy he won't ding me a second time for a diagnostic
charge and if he has to now replace the IAT or TPS or something else
in the immediate vicinity to the MAP sensor he just replaced ... i
don't think that is worth another 0.7 hours of labor
and if you think he's justified in charging more labor for adjacent
parts... is 6 spark plugs worth 4.2 hours ?
repeat business is the best kind and word of mouth the best
advertising. i vote with my wallet or my feet.
reboot
---
avast! Antivirus: Outbound message clean.
Virus Database (VPS): 000775-2, 09/18/2007
Tested on: 9/18/2007 10:00:47 PM
avast! - copyright (c) 1988-2007 ALWIL Software.
http://www.avast.com
>do you think his boss comes to him and says your are working a half pay
>today???
>that is what he was asking of that shop owner
>hell let him find the tools to do that work not to mention the scanner to
>look at the pcm
>i had a call from california sunday about a car no one can seem to fgure
>out and the dealer s told him no way they would even look at it and in
>talking to this guy he told me the labor rate out there is 95 to 110 a
>hour. 82 is cheap
>if you walked into my shop and pulled that the check out fee crap i would
>have gone to 100.00 to release vehicle and if it sat there 2 days there
>would have been a 20 dollar storage fee ta boot
>or by the way your boss will be making you pay in full for health care
>
>bllsht wrote:
>
>> On Fri, 14 Sep 2007 23:28:06 -0400, reboot <reboot@nothere.com> wrote:
>>
>> >bought a '99 TJ 4.0 last spring, have a daughter driving it, 67k miles
>> >
>> >other than maintenance and a radio, i haven't had to spend much on
>> >repairs.
>> >
>> >daughter comes home tuesday night just before i leave on a business
>> >trip, says the car is running rough, idles rough. runs under WOT but
>> >not well at part throttle.
>> >
>> >so being a student of this group i'm thinking electrical connectors on
>> >the CPS or TPS or MAP sensor ... easy to get to. open each up, spray
>> >out w/ electronics cleaner, put a dab of dielectric grease on it and
>> >put them back together. pull the TB, looks clean, shoot it w/ some
>> >carb cleaner and blow it out. check the IAC and clean it out. the
>> >jeep now starts fine, idles smooth, drive it and runs part throttle or
>> >full throttle fine. tell daughter it should be OK, leave town.
>> >
>> >phone call next day while i'm out of town, sam ting happening.
>> >
>> >so i call up an independent mechanic shop i've used over the past
>> >three years and arrange for daughter to drop it off.
>> >
>> >up until now this shop has been excellent, good work, reasonable
>> >prices, no upselling etc.
>> >
>> >today the service writer tells me that the MAP senson was bad, the
>> >Throttle Body needed cleaning. my wife authorized the repair whild i
>> >was on the trip.
>> >
>> >oh ... btw - the shocks and steering damper are shot and the serp
>> >belt needs replaceing. sheesh, glad i didn't tell him to look
>> >anywhere else. and that my wife had sense not to authorize these
>> >fixes.
>> >
>> >so i check out the price for the MAP sensor. Mopar retail is about
>> >$108 and I can get it for about $90. call the service writer back and
>> >ask him how he gets from $110 to $270
>> >
>> >1 hr. diagnostics $82.00
>> >MAP Sensor $110
>> >Labor for MAP Sensor 0.7 hr $57
>> >Labor for TB cleaning 0.25 hr $21
>> >
>> >hooking up a scanner ... about what - 5 minutes?
>> >
>> >replacing a MAP sensor on a 4.0 about what - another 5 minutes
>> >
>> >so i called the shop owner and told him that his diagnostic charge is
>> >out of line on a car like this, that his labor is out of line for this
>> >particular repair and that if i ever get upsold again i'd be taking my
>> >business elsewhere and that i absolutely won't let my wife or
>> >daughters drop a car off and authorize a repair ever again.
>> >
>> >i don't think he gets it.
>> >
>> >thanks for letting me vent, should have told the kid to wait until i
>> >got home.
>>
>> Or you should have diagnosed and repaired it properly the first time.
>>
>> >
>> >reboot
>> >
>> >
>> >---
>> >avast! Antivirus: Outbound message clean.
>> >Virus Database (VPS): 000774-6, 09/14/2007
>> >Tested on: 9/14/2007 11:28:08 PM
>> >avast! - copyright (c) 1988-2007 ALWIL Software.
>> >http://www.avast.com
>> >
>> >
rising to the bait ...
my beef isn't if the guy gets paid full fare, i want him to be a
successful businessman - really. and if his pricing policy is that
everybody pays 1 hour for diagnostics regardless of the type of car or
problem, then that's his business to do so.
my repair is now going back for what seems to be the same problem. if
he is a honorable guy he won't ding me a second time for a diagnostic
charge and if he has to now replace the IAT or TPS or something else
in the immediate vicinity to the MAP sensor he just replaced ... i
don't think that is worth another 0.7 hours of labor
and if you think he's justified in charging more labor for adjacent
parts... is 6 spark plugs worth 4.2 hours ?
repeat business is the best kind and word of mouth the best
advertising. i vote with my wallet or my feet.
reboot
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