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I hate Walmart - a little long

Begin laughing now....

I bought tires at Walmart for my 1989 Wrangler.

Ok, now stop laughing.

They had a great deal on Goodyear Wrangler Radials 235-75/R15, $50 a tire!
Can't beat it. They are discontinued and Walmart got the last batch. I needed
tires, and I had the same Wrangler tires on my Jeep for the last 7 years, and
got 40,000 miles out of them. So I was happy to hear about the deal.

I had a 215-75/R15 spare tire on my matching spare wheel, and I wanted them to
take the best looking old 235 and make it the spare. So 2 hours later they
tell me they can't get one of the back wheels off, it's stuck. Ok, well this
happens on drum brakes, and you just hit it with a hammer and it unstucks.
Well, they wouldn't do it. They refused to get a hammer and knock the thing
off. So I asked them to leave the stuck wheel on there, and change out the
spare... So when I got home I would just knock the wheel with a hammer and
switch the spare and the back wheel/tire. I was about 20 miles away from home.
Well they said they wouldn't do it. They said leaving the half worn 235 on
the Jeep would ruin the 4 wheel drive system. They said if one tire is not
like the others, it will break the 4 wheel drive system because one tire would
slip. They just wouldn't do it. So I asked to talk to their district manager,
she said she was the district manager. So I asked for the Regional Manager's
phone number. AHHHH! I was pissed.

So I drove around to 5 different places to find someone to knock the wheel with
a hammer, everyone said they couldn't do it today. So I finally went to Monroe
and they took out a huge hammer, hit it, and the wheel came off - no problem.
I went back to Walmart and got my tires. So then I went back home and then to
a birthday party, many miles the other way. When I got to the party I noticed
they charged me $8.01 per tire for a warranty. What? The work order said,
"customer accepted the warranty". They didn't say anything to me about a
warranty. They just added it to my bill (illegal in NY, by the way). I called
them and they said I was crazy to want to return such a great deal like a$8.01
warranty on tires. I said, ok, what if I tire does go bad, what do you do?
They said we'll replace it. Well, if the Goodyear Wrangler Radial tires I am
buying are discontinued, what are you going to replace it with? "A tire of
equal quality" At this point I was going crazy. Didn't they just tell me that
if one tire was any different it would break my 4 wheel drive system?!!!!!
AHHHHHHHHH!!!!!!!!!!!!!

So I called them back and they said I could bring it to the nearby Walmart for
a refund. Fine, so I went there, and they said they can't do it because they
don't have a Tire place in that Walmart. By this time it was 9pm and I
couldn't make it back to the original store before they closed. So I called
back up, and they said I could get my refund at the 24hr Super Walmart. (I have
to work for the next 9 days, then I go on vacation, so today is the only day I
can do it) I said put me on hold, call them and make sure it's alright. They
did. So I went up to the 24hr Super Walmart and they gave me a hard time. I
just stayed there, until they gave me my money back.

I still have to call the regional manager and complain about the district
manager. This is the second time she has given my girlfriend and I a hard
time. Last time we special ordered tires for my gf's Grand Cherokee we were
told it would take 2 weeks, cause it was Christmas. Well, we called every 2
weeks and they said they were on order. In May we had enough and had to talk
to the District Manager, and she was rude to us.

Walmart sucks for tires, but they have the lowest price on them.

Re: I hate Walmart - a little long

buy the tires and have them mounted elsewhere?

Re: I hate Walmart - a little long

"Mark12211" <mark12211@aol.com> wrote in message
news:20040624231516.10891.00000508@mb-m02.aol.com...
*snip*
>
> I still have to call the regional manager and complain about the district
> manager. This is the second time she has given my girlfriend and I a hard
> time. Last time we special ordered tires for my gf's Grand Cherokee we
were
> told it would take 2 weeks, cause it was Christmas. Well, we called every
2
> weeks and they said they were on order. In May we had enough and had to
talk
> to the District Manager, and she was rude to us.

I have a feeling the RM will take a look at the incident.
"Hm, the DM made the sale. Good job!"
Complaint closed*.

*The DM might get lectured on how to properly sucker the customer into
buying the warranty next time.

Re: I hate Walmart - a little long

>Subject: I hate Walmart - a little long
>From: mark12211@aol.com

>Walmart sucks for tires, but they have the lowest price on them.

walmart sucks for most anything....but they do tend to have the lowest
prices. i hate to spend a dime at wal mart because of their "imminent domain"
issues (getting local governments to force private citizens to sell their land
to walmart) but sometimes it just doesnt make sense to shop elsewhere.

http://www.imageark.net/0000/ICFIhq.jpg

Re: I hate Walmart - a little long