Thank you all for the information.

I am in the 'Med Center' area, not far from Reliant Park.

Right now, I have an appointment at Helfman River Oaks Jeep. No one
had any very positive reviews of other places, and they seem close to
my location.

Anyone heard anything negative about Helfman?

This is my 1st service (3K mi) on my new truck, so I am just being
overcautious. after this one (or maybe the next), I should be back
home in NJ where i can do it myself or know where to go.

Thanks again!

-ryan

Thanks again!

 

Thank you all for the information.

I am in the 'Med Center' area, not far from Reliant Park.

Right now, I have an appointment at Helfman River Oaks Jeep. No one
had any very positive reviews of other places, and they seem close to
my location.

Anyone heard anything negative about Helfman?

This is my 1st service (3K mi) on my new truck, so I am just being
overcautious. after this one (or maybe the next), I should be back
home in NJ where i can do it myself or know where to go.

Thanks again!

-ryan

Thanks again!

 

FOLLOWUP...for anyone searching on a similar question in the future.

I did go to Helfman River Oaks Jeep for the service. I filled out the
online reservation form, and asked that let let me know how long to
expect to wait. A service manager called me the next day to tell me it
would be ~45 minutes.

I pulled up to find that they have 2 lines to check in. It is a HUGE
facility (at least compared to dealerships I am used to). They were
very friendly and very efficient. About 47 minutes later, they came to
get me from their fairly comfortable waiting room. (There is also an
IHOP and a Hooters right down the road, for those prefer pancakes or
....wings... while they wait.)

I chatted with the same servidce manager for a minute and he told me
that they do over 200 cars some days in 40-something bays. Quite an
operation.

No carwash or vaccuuming with the 3K service (the dealer back home
usually does), but everything was done as stated.

Altogether, a positive experience, and I would recommend them. Theone
downside with a place that big is that you probably never have the same
tech work on your truck twice, as they must emply a small army.

Thanks for the input!

-ryan

--
'06 LJ

 

FOLLOWUP...for anyone searching on a similar question in the future.

I did go to Helfman River Oaks Jeep for the service. I filled out the
online reservation form, and asked that let let me know how long to
expect to wait. A service manager called me the next day to tell me it
would be ~45 minutes.

I pulled up to find that they have 2 lines to check in. It is a HUGE
facility (at least compared to dealerships I am used to). They were
very friendly and very efficient. About 47 minutes later, they came to
get me from their fairly comfortable waiting room. (There is also an
IHOP and a Hooters right down the road, for those prefer pancakes or
....wings... while they wait.)

I chatted with the same servidce manager for a minute and he told me
that they do over 200 cars some days in 40-something bays. Quite an
operation.

No carwash or vaccuuming with the 3K service (the dealer back home
usually does), but everything was done as stated.

Altogether, a positive experience, and I would recommend them. Theone
downside with a place that big is that you probably never have the same
tech work on your truck twice, as they must emply a small army.

Thanks for the input!

-ryan

--
'06 LJ

 

FOLLOWUP...for anyone searching on a similar question in the future.

I did go to Helfman River Oaks Jeep for the service. I filled out the
online reservation form, and asked that let let me know how long to
expect to wait. A service manager called me the next day to tell me it
would be ~45 minutes.

I pulled up to find that they have 2 lines to check in. It is a HUGE
facility (at least compared to dealerships I am used to). They were
very friendly and very efficient. About 47 minutes later, they came to
get me from their fairly comfortable waiting room. (There is also an
IHOP and a Hooters right down the road, for those prefer pancakes or
....wings... while they wait.)

I chatted with the same servidce manager for a minute and he told me
that they do over 200 cars some days in 40-something bays. Quite an
operation.

No carwash or vaccuuming with the 3K service (the dealer back home
usually does), but everything was done as stated.

Altogether, a positive experience, and I would recommend them. Theone
downside with a place that big is that you probably never have the same
tech work on your truck twice, as they must emply a small army.

Thanks for the input!

-ryan

--
'06 LJ