Re: Be warned: Phoenix Remanufactured Transmissions
 

=======
=======

Ted Mittelstaedt wrote:
> "ajcrm125" <ajcrm125@gmail.com> wrote in message
> news:1146859815.596977.8070@y43g2000cwc.googlegrou ps.com...
> > http://www.onecircuit.com/prtbad4u.html
> >
>
> This is all very interesting, but it happened back in 2002, and I
> have to ask if Phoenix has remained as bad as this for the last
> FOUR YEARS then why are they still in business?
>
> I also will repeat what I said back in October on the Chrysler newsgroup
> regarding these folks:
>
> "The cheapest remanufacturer/rebuilder in the country that rebuilds these
> and ships them out all over the country that I've seen advertised is
> Phoenix Hard Parts in Phoenix AZ, they sell them for $625. But, this is
> without converter, and shipping is an additional $260, plus you have to
> pay to ship your core to them which is at least another $200 or so in
> shipping costs, plus if your core has anything seriously wrong with it -
> like a broken gear in it - they don't accept the core and you get no core
> refund.
> And while they advertise American-made parts, they don't advertise
> American-made 'hard parts' (ie: gears) which is what really matters since
> the gears are what take the power and cheap gears will fall apart under
> load."
>
> Also I'll say one other thing about this website. You bought a
> transmission from them and halfway through decided to back out
> of the deal. Up to that point they showed a perfect willingness to
> work with you. After that point they dug in their heels. You observed
> this yourself. What you don't understand is that even the best
> rebuilders can make mistakes. If your paying a mechanic $2200
> to do a turn key job on a transmission, he's damn well going to
> test the vehicle 6 ways to Sunday before you get it back, and
> if he happened to sub out the rebuild job to a place like Phoenix
> and the same problems happened, you would never know about
> them because he would be eating the labor costs. But if you
> elect to try to save $600 or so by doing your own project
> management then your going to have to learn to deal with stuff
> like this. And nickel and dime items like bitching about a banged
> up oil pan is rediculous. If Les was doing his job he would have
> not used the dented pan he would have used your pan, and he
> would have tested the vehicle when he got it put back together,
> you would have not had it blow up on you 5 blocks away from
> Les's shop.
>
> If your going to use a professional mechanic to do work on your
> vehicle then you let HIM buy the parts, you don't go buying them
> yourself and giving them to him to put in. If you think you know
> better than the mechanic, then you should be doing the service
> work, not him.
>
> Ted

==========
==========

Ditto

what Ted said.




~:~
Marsh Monster
~sips his crownroyal~

Re: Be warned: Phoenix Remanufactured Transmissions
 

=======
=======

Ted Mittelstaedt wrote:
> "ajcrm125" <ajcrm125@gmail.com> wrote in message
> news:1146859815.596977.8070@y43g2000cwc.googlegrou ps.com...
> > http://www.onecircuit.com/prtbad4u.html
> >
>
> This is all very interesting, but it happened back in 2002, and I
> have to ask if Phoenix has remained as bad as this for the last
> FOUR YEARS then why are they still in business?
>
> I also will repeat what I said back in October on the Chrysler newsgroup
> regarding these folks:
>
> "The cheapest remanufacturer/rebuilder in the country that rebuilds these
> and ships them out all over the country that I've seen advertised is
> Phoenix Hard Parts in Phoenix AZ, they sell them for $625. But, this is
> without converter, and shipping is an additional $260, plus you have to
> pay to ship your core to them which is at least another $200 or so in
> shipping costs, plus if your core has anything seriously wrong with it -
> like a broken gear in it - they don't accept the core and you get no core
> refund.
> And while they advertise American-made parts, they don't advertise
> American-made 'hard parts' (ie: gears) which is what really matters since
> the gears are what take the power and cheap gears will fall apart under
> load."
>
> Also I'll say one other thing about this website. You bought a
> transmission from them and halfway through decided to back out
> of the deal. Up to that point they showed a perfect willingness to
> work with you. After that point they dug in their heels. You observed
> this yourself. What you don't understand is that even the best
> rebuilders can make mistakes. If your paying a mechanic $2200
> to do a turn key job on a transmission, he's damn well going to
> test the vehicle 6 ways to Sunday before you get it back, and
> if he happened to sub out the rebuild job to a place like Phoenix
> and the same problems happened, you would never know about
> them because he would be eating the labor costs. But if you
> elect to try to save $600 or so by doing your own project
> management then your going to have to learn to deal with stuff
> like this. And nickel and dime items like bitching about a banged
> up oil pan is rediculous. If Les was doing his job he would have
> not used the dented pan he would have used your pan, and he
> would have tested the vehicle when he got it put back together,
> you would have not had it blow up on you 5 blocks away from
> Les's shop.
>
> If your going to use a professional mechanic to do work on your
> vehicle then you let HIM buy the parts, you don't go buying them
> yourself and giving them to him to put in. If you think you know
> better than the mechanic, then you should be doing the service
> work, not him.
>
> Ted

==========
==========

Ditto

what Ted said.




~:~
Marsh Monster
~sips his crownroyal~

Re: Be warned: Phoenix Remanufactured Transmissions
 

=======
=======

Ted Mittelstaedt wrote:
> "ajcrm125" <ajcrm125@gmail.com> wrote in message
> news:1146859815.596977.8070@y43g2000cwc.googlegrou ps.com...
> > http://www.onecircuit.com/prtbad4u.html
> >
>
> This is all very interesting, but it happened back in 2002, and I
> have to ask if Phoenix has remained as bad as this for the last
> FOUR YEARS then why are they still in business?
>
> I also will repeat what I said back in October on the Chrysler newsgroup
> regarding these folks:
>
> "The cheapest remanufacturer/rebuilder in the country that rebuilds these
> and ships them out all over the country that I've seen advertised is
> Phoenix Hard Parts in Phoenix AZ, they sell them for $625. But, this is
> without converter, and shipping is an additional $260, plus you have to
> pay to ship your core to them which is at least another $200 or so in
> shipping costs, plus if your core has anything seriously wrong with it -
> like a broken gear in it - they don't accept the core and you get no core
> refund.
> And while they advertise American-made parts, they don't advertise
> American-made 'hard parts' (ie: gears) which is what really matters since
> the gears are what take the power and cheap gears will fall apart under
> load."
>
> Also I'll say one other thing about this website. You bought a
> transmission from them and halfway through decided to back out
> of the deal. Up to that point they showed a perfect willingness to
> work with you. After that point they dug in their heels. You observed
> this yourself. What you don't understand is that even the best
> rebuilders can make mistakes. If your paying a mechanic $2200
> to do a turn key job on a transmission, he's damn well going to
> test the vehicle 6 ways to Sunday before you get it back, and
> if he happened to sub out the rebuild job to a place like Phoenix
> and the same problems happened, you would never know about
> them because he would be eating the labor costs. But if you
> elect to try to save $600 or so by doing your own project
> management then your going to have to learn to deal with stuff
> like this. And nickel and dime items like bitching about a banged
> up oil pan is rediculous. If Les was doing his job he would have
> not used the dented pan he would have used your pan, and he
> would have tested the vehicle when he got it put back together,
> you would have not had it blow up on you 5 blocks away from
> Les's shop.
>
> If your going to use a professional mechanic to do work on your
> vehicle then you let HIM buy the parts, you don't go buying them
> yourself and giving them to him to put in. If you think you know
> better than the mechanic, then you should be doing the service
> work, not him.
>
> Ted

==========
==========

Ditto

what Ted said.




~:~
Marsh Monster
~sips his crownroyal~

Re: Be warned: Phoenix Remanufactured Transmissions
 

Thanks, I won't be doing business with them.

Carl
"ajcrm125" <ajcrm125@gmail.com> wrote in message
news:1146939273.837614.321460@e56g2000cwe.googlegr oups.com...
>2 meesed up transmissions and torque converters and you think this is
> coincedence? Come on....
>> You bought a transmission from them and halfway through decided to back
>> out
>>of the deal. Up to that point they showed a perfect willingness to work
>>with you.
> Me backing out of the deal is completely understandable as I simply
> can't afford to wait a month or so as they continuously send me
> trannies, hoping to get one that works.
>
> The fact that they showed a willingness to work with me to solve the
> problem means nothing if their quality is unaccaptable. Look at it
> this way: if I hire some guys to do the drywall on my new house and
> it's obvious after a few days on the job that they have no clue what
> their doing, does the fact that they're willing to work with me to
> solve the problem mean anything? How's about if I gave them another
> week and saw no improvements? I mean it's nice that they offered... but
> I don't have the time to wait and see if they can eventually get it
> right. The solution is to fire them and hire someone compitent to
> finish the job.
>
>>What you don't understand is that even the best rebuilders can make
>>mistakes.
> You're assuming I'm not a gearhead? Nobody's perfect and this is why I
> was willing to give it another go.
> After the 2nd one I gave up.
>
>>And nickel and dime items like bitching about a banged up oil pan is
>>rediculous.
> I agree.. and I could care less about the pan. It's merely an
> indication as to what to expect from the transmission as a whole.
>
> I have to aggree with you however that this incident happened several
> years ago. However I'm still getting emails from other Phoenix
> customers but have yet to post them on the website. (I just moved
> domains)
> I appreciate the honest opinions here though....
>
> -Adam
>

Re: Be warned: Phoenix Remanufactured Transmissions
 

Thanks, I won't be doing business with them.

Carl
"ajcrm125" <ajcrm125@gmail.com> wrote in message
news:1146939273.837614.321460@e56g2000cwe.googlegr oups.com...
>2 meesed up transmissions and torque converters and you think this is
> coincedence? Come on....
>> You bought a transmission from them and halfway through decided to back
>> out
>>of the deal. Up to that point they showed a perfect willingness to work
>>with you.
> Me backing out of the deal is completely understandable as I simply
> can't afford to wait a month or so as they continuously send me
> trannies, hoping to get one that works.
>
> The fact that they showed a willingness to work with me to solve the
> problem means nothing if their quality is unaccaptable. Look at it
> this way: if I hire some guys to do the drywall on my new house and
> it's obvious after a few days on the job that they have no clue what
> their doing, does the fact that they're willing to work with me to
> solve the problem mean anything? How's about if I gave them another
> week and saw no improvements? I mean it's nice that they offered... but
> I don't have the time to wait and see if they can eventually get it
> right. The solution is to fire them and hire someone compitent to
> finish the job.
>
>>What you don't understand is that even the best rebuilders can make
>>mistakes.
> You're assuming I'm not a gearhead? Nobody's perfect and this is why I
> was willing to give it another go.
> After the 2nd one I gave up.
>
>>And nickel and dime items like bitching about a banged up oil pan is
>>rediculous.
> I agree.. and I could care less about the pan. It's merely an
> indication as to what to expect from the transmission as a whole.
>
> I have to aggree with you however that this incident happened several
> years ago. However I'm still getting emails from other Phoenix
> customers but have yet to post them on the website. (I just moved
> domains)
> I appreciate the honest opinions here though....
>
> -Adam
>

Re: Be warned: Phoenix Remanufactured Transmissions
 

Thanks, I won't be doing business with them.

Carl
"ajcrm125" <ajcrm125@gmail.com> wrote in message
news:1146939273.837614.321460@e56g2000cwe.googlegr oups.com...
>2 meesed up transmissions and torque converters and you think this is
> coincedence? Come on....
>> You bought a transmission from them and halfway through decided to back
>> out
>>of the deal. Up to that point they showed a perfect willingness to work
>>with you.
> Me backing out of the deal is completely understandable as I simply
> can't afford to wait a month or so as they continuously send me
> trannies, hoping to get one that works.
>
> The fact that they showed a willingness to work with me to solve the
> problem means nothing if their quality is unaccaptable. Look at it
> this way: if I hire some guys to do the drywall on my new house and
> it's obvious after a few days on the job that they have no clue what
> their doing, does the fact that they're willing to work with me to
> solve the problem mean anything? How's about if I gave them another
> week and saw no improvements? I mean it's nice that they offered... but
> I don't have the time to wait and see if they can eventually get it
> right. The solution is to fire them and hire someone compitent to
> finish the job.
>
>>What you don't understand is that even the best rebuilders can make
>>mistakes.
> You're assuming I'm not a gearhead? Nobody's perfect and this is why I
> was willing to give it another go.
> After the 2nd one I gave up.
>
>>And nickel and dime items like bitching about a banged up oil pan is
>>rediculous.
> I agree.. and I could care less about the pan. It's merely an
> indication as to what to expect from the transmission as a whole.
>
> I have to aggree with you however that this incident happened several
> years ago. However I'm still getting emails from other Phoenix
> customers but have yet to post them on the website. (I just moved
> domains)
> I appreciate the honest opinions here though....
>
> -Adam
>

Re: Be warned: Phoenix Remanufactured Transmissions
 

"John S." <hjsjms@cs.com> wrote in message
news:1146913701.104320.70590@i40g2000cwc.googlegro ups.com...
>
> ajcrm125 wrote:
> > http://www.onecircuit.com/prtbad4u.html
>
> I suspect the problem is not with ALL Phoenix Remanufactured
> Transmissiotn, but only the one that you happened to get. The real
> issue is whether they were willing to make it right, and it would
> appear that they were. Looks like the problem is on your end.

Everybody wants to save a buck, but sometimes our efforts end up
getting us deeper in the poop. These are hard lessons to be learned.

Re: Be warned: Phoenix Remanufactured Transmissions
 

"John S." <hjsjms@cs.com> wrote in message
news:1146913701.104320.70590@i40g2000cwc.googlegro ups.com...
>
> ajcrm125 wrote:
> > http://www.onecircuit.com/prtbad4u.html
>
> I suspect the problem is not with ALL Phoenix Remanufactured
> Transmissiotn, but only the one that you happened to get. The real
> issue is whether they were willing to make it right, and it would
> appear that they were. Looks like the problem is on your end.

Everybody wants to save a buck, but sometimes our efforts end up
getting us deeper in the poop. These are hard lessons to be learned.

Re: Be warned: Phoenix Remanufactured Transmissions
 

"John S." <hjsjms@cs.com> wrote in message
news:1146913701.104320.70590@i40g2000cwc.googlegro ups.com...
>
> ajcrm125 wrote:
> > http://www.onecircuit.com/prtbad4u.html
>
> I suspect the problem is not with ALL Phoenix Remanufactured
> Transmissiotn, but only the one that you happened to get. The real
> issue is whether they were willing to make it right, and it would
> appear that they were. Looks like the problem is on your end.

Everybody wants to save a buck, but sometimes our efforts end up
getting us deeper in the poop. These are hard lessons to be learned.

Re: Be warned: Phoenix Remanufactured Transmissions
 

That is the reason all manufacturers warrantee their product, sh*t
happens.
God Bless America, Bill O|||||||O
mailto:-------------------- http://www.----------.com/

"John S." wrote:
>
> I suspect the problem is not with ALL Phoenix Remanufactured
> Transmissiotn, but only the one that you happened to get. The real
> issue is whether they were willing to make it right, and it would
> appear that they were. Looks like the problem is on your end.