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-   -   Rocky-Road outfitters update (https://www.jeepscanada.com/jeep-mailing-list-32/rocky-road-outfitters-update-42726/)

Carl 12-15-2006 11:28 AM

Rocky-Road outfitters update
 
On 12/6 I placed and order for two IPF headlamp lenses, two IPF h4 bulbs,
and two XJ lift shackles. On 12/11, I recieved an e-mail from UPS ship
notoification with tracking information. The package arrived on 12/12.
Untill today, 12/15, I hadn't had a chance to go pick up the package from my
apartment complex.

The package includes (2) XJ lift shackles. The packing list says the
headlamps and bulbs are on backorder. There was no mention of a backorder on
the web site.

Now, before the flaming starts, I'm not complaining about the backorder.
That's fine. They only charged the payment for the shackles and have not
charged for the headlamps at this time. I order online and know that
processing and shipping takes time, so I order with enough time to
accomodate.

What am I complaning about? It's been six full business days since I placed
my order on 12/6, and no one has bothered to call or e-mail and tell me that
my other items are on backorder.

Am I wrong to expect to be notified when items I have purchased are on
backorder, and when the anticipated ship date is?

All that being said, the shackles appear to be very high quality and were
very carefully and well packed. Bushings and grease nipples are
pre-installed.

Carl



Kate 12-16-2006 08:21 AM

Re: Rocky-Road outfitters update
 

"Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
news:M4OdnWHrn7AIUB_YnZ2dnUVZ_qOpnZ2d@comcast.com. ..
> On 12/6 I placed and order for two IPF headlamp lenses, two IPF h4 bulbs,
> and two XJ lift shackles. On 12/11, I recieved an e-mail from UPS ship
> notoification with tracking information. The package arrived on 12/12.
> Untill today, 12/15, I hadn't had a chance to go pick up the package from
> my apartment complex.
>
> The package includes (2) XJ lift shackles. The packing list says the
> headlamps and bulbs are on backorder. There was no mention of a backorder
> on the web site.
>
> Now, before the flaming starts, I'm not complaining about the backorder.
> That's fine. They only charged the payment for the shackles and have not
> charged for the headlamps at this time. I order online and know that
> processing and shipping takes time, so I order with enough time to
> accomodate.
>
> What am I complaning about? It's been six full business days since I
> placed my order on 12/6, and no one has bothered to call or e-mail and
> tell me that my other items are on backorder.
>
> Am I wrong to expect to be notified when items I have purchased are on
> backorder, and when the anticipated ship date is?
>
> All that being said, the shackles appear to be very high quality and were
> very carefully and well packed. Bushings and grease nipples are
> pre-installed.
>
> Carl


Nope, I don't think you are wrong at all.
I bought something from HomeDepot.com this past summer. Actually several
somethings. One of the items I decided I didn't want and called them as I
wanted to cancel the order. I was told to just refuse the delivery, which I
did. It took me THREE MONTHS to get a refund. I had no luck with emails, not
even the grouchy kind. It seems their emailing ahs been outsourced. I filed
a dispute with my credit card company and within a week I had a refund
($235.00). I think it was a coincidence because when I called their 800
number the young lady told me aht I should have phoned sooner because that
was all they needed to process my refund.

Sooooooo where I'm going with this, call them. Don't rely on them to
nitialize the communication. You have only one order to worry about, they
have hundreds. Hopefully they can give you an ETA.

Kate



Kate 12-16-2006 08:21 AM

Re: Rocky-Road outfitters update
 

"Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
news:M4OdnWHrn7AIUB_YnZ2dnUVZ_qOpnZ2d@comcast.com. ..
> On 12/6 I placed and order for two IPF headlamp lenses, two IPF h4 bulbs,
> and two XJ lift shackles. On 12/11, I recieved an e-mail from UPS ship
> notoification with tracking information. The package arrived on 12/12.
> Untill today, 12/15, I hadn't had a chance to go pick up the package from
> my apartment complex.
>
> The package includes (2) XJ lift shackles. The packing list says the
> headlamps and bulbs are on backorder. There was no mention of a backorder
> on the web site.
>
> Now, before the flaming starts, I'm not complaining about the backorder.
> That's fine. They only charged the payment for the shackles and have not
> charged for the headlamps at this time. I order online and know that
> processing and shipping takes time, so I order with enough time to
> accomodate.
>
> What am I complaning about? It's been six full business days since I
> placed my order on 12/6, and no one has bothered to call or e-mail and
> tell me that my other items are on backorder.
>
> Am I wrong to expect to be notified when items I have purchased are on
> backorder, and when the anticipated ship date is?
>
> All that being said, the shackles appear to be very high quality and were
> very carefully and well packed. Bushings and grease nipples are
> pre-installed.
>
> Carl


Nope, I don't think you are wrong at all.
I bought something from HomeDepot.com this past summer. Actually several
somethings. One of the items I decided I didn't want and called them as I
wanted to cancel the order. I was told to just refuse the delivery, which I
did. It took me THREE MONTHS to get a refund. I had no luck with emails, not
even the grouchy kind. It seems their emailing ahs been outsourced. I filed
a dispute with my credit card company and within a week I had a refund
($235.00). I think it was a coincidence because when I called their 800
number the young lady told me aht I should have phoned sooner because that
was all they needed to process my refund.

Sooooooo where I'm going with this, call them. Don't rely on them to
nitialize the communication. You have only one order to worry about, they
have hundreds. Hopefully they can give you an ETA.

Kate



Kate 12-16-2006 08:21 AM

Re: Rocky-Road outfitters update
 

"Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
news:M4OdnWHrn7AIUB_YnZ2dnUVZ_qOpnZ2d@comcast.com. ..
> On 12/6 I placed and order for two IPF headlamp lenses, two IPF h4 bulbs,
> and two XJ lift shackles. On 12/11, I recieved an e-mail from UPS ship
> notoification with tracking information. The package arrived on 12/12.
> Untill today, 12/15, I hadn't had a chance to go pick up the package from
> my apartment complex.
>
> The package includes (2) XJ lift shackles. The packing list says the
> headlamps and bulbs are on backorder. There was no mention of a backorder
> on the web site.
>
> Now, before the flaming starts, I'm not complaining about the backorder.
> That's fine. They only charged the payment for the shackles and have not
> charged for the headlamps at this time. I order online and know that
> processing and shipping takes time, so I order with enough time to
> accomodate.
>
> What am I complaning about? It's been six full business days since I
> placed my order on 12/6, and no one has bothered to call or e-mail and
> tell me that my other items are on backorder.
>
> Am I wrong to expect to be notified when items I have purchased are on
> backorder, and when the anticipated ship date is?
>
> All that being said, the shackles appear to be very high quality and were
> very carefully and well packed. Bushings and grease nipples are
> pre-installed.
>
> Carl


Nope, I don't think you are wrong at all.
I bought something from HomeDepot.com this past summer. Actually several
somethings. One of the items I decided I didn't want and called them as I
wanted to cancel the order. I was told to just refuse the delivery, which I
did. It took me THREE MONTHS to get a refund. I had no luck with emails, not
even the grouchy kind. It seems their emailing ahs been outsourced. I filed
a dispute with my credit card company and within a week I had a refund
($235.00). I think it was a coincidence because when I called their 800
number the young lady told me aht I should have phoned sooner because that
was all they needed to process my refund.

Sooooooo where I'm going with this, call them. Don't rely on them to
nitialize the communication. You have only one order to worry about, they
have hundreds. Hopefully they can give you an ETA.

Kate



Carl 12-16-2006 10:43 AM

Re: Rocky-Road outfitters update - Update #2
 
I called RRO about 20 minutes after the OP. They said they had a shipment
coming in but didn't know if my lights were on that shipment. They promised
to give me a call in a few hours. Nearly 24 hours later, nothing.

On a side note, my initial impressions about the shackles is now less than
stellar. The grease nipples, instead of being threaded in, are a press fit.
The nipples have a threaded end. They both fell out before ever making it
onto the Jeep.

Carl


"Kate" <svtkate@spam.filter.selby.ws> wrote in message
news:3pSgh.310$cB6.77@bignews7.bellsouth.net...
>
> "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
> news:M4OdnWHrn7AIUB_YnZ2dnUVZ_qOpnZ2d@comcast.com. ..
>> On 12/6 I placed and order for two IPF headlamp lenses, two IPF h4 bulbs,
>> and two XJ lift shackles. On 12/11, I recieved an e-mail from UPS ship
>> notoification with tracking information. The package arrived on 12/12.
>> Untill today, 12/15, I hadn't had a chance to go pick up the package from
>> my apartment complex.
>>
>> The package includes (2) XJ lift shackles. The packing list says the
>> headlamps and bulbs are on backorder. There was no mention of a backorder
>> on the web site.
>>
>> Now, before the flaming starts, I'm not complaining about the backorder.
>> That's fine. They only charged the payment for the shackles and have not
>> charged for the headlamps at this time. I order online and know that
>> processing and shipping takes time, so I order with enough time to
>> accomodate.
>>
>> What am I complaning about? It's been six full business days since I
>> placed my order on 12/6, and no one has bothered to call or e-mail and
>> tell me that my other items are on backorder.
>>
>> Am I wrong to expect to be notified when items I have purchased are on
>> backorder, and when the anticipated ship date is?
>>
>> All that being said, the shackles appear to be very high quality and were
>> very carefully and well packed. Bushings and grease nipples are
>> pre-installed.
>>
>> Carl

>
> Nope, I don't think you are wrong at all.
> I bought something from HomeDepot.com this past summer. Actually several
> somethings. One of the items I decided I didn't want and called them as I
> wanted to cancel the order. I was told to just refuse the delivery, which
> I did. It took me THREE MONTHS to get a refund. I had no luck with emails,
> not even the grouchy kind. It seems their emailing ahs been outsourced. I
> filed a dispute with my credit card company and within a week I had a
> refund ($235.00). I think it was a coincidence because when I called their
> 800 number the young lady told me aht I should have phoned sooner because
> that was all they needed to process my refund.
>
> Sooooooo where I'm going with this, call them. Don't rely on them to
> nitialize the communication. You have only one order to worry about, they
> have hundreds. Hopefully they can give you an ETA.
>
> Kate
>
>




Carl 12-16-2006 10:43 AM

Re: Rocky-Road outfitters update - Update #2
 
I called RRO about 20 minutes after the OP. They said they had a shipment
coming in but didn't know if my lights were on that shipment. They promised
to give me a call in a few hours. Nearly 24 hours later, nothing.

On a side note, my initial impressions about the shackles is now less than
stellar. The grease nipples, instead of being threaded in, are a press fit.
The nipples have a threaded end. They both fell out before ever making it
onto the Jeep.

Carl


"Kate" <svtkate@spam.filter.selby.ws> wrote in message
news:3pSgh.310$cB6.77@bignews7.bellsouth.net...
>
> "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
> news:M4OdnWHrn7AIUB_YnZ2dnUVZ_qOpnZ2d@comcast.com. ..
>> On 12/6 I placed and order for two IPF headlamp lenses, two IPF h4 bulbs,
>> and two XJ lift shackles. On 12/11, I recieved an e-mail from UPS ship
>> notoification with tracking information. The package arrived on 12/12.
>> Untill today, 12/15, I hadn't had a chance to go pick up the package from
>> my apartment complex.
>>
>> The package includes (2) XJ lift shackles. The packing list says the
>> headlamps and bulbs are on backorder. There was no mention of a backorder
>> on the web site.
>>
>> Now, before the flaming starts, I'm not complaining about the backorder.
>> That's fine. They only charged the payment for the shackles and have not
>> charged for the headlamps at this time. I order online and know that
>> processing and shipping takes time, so I order with enough time to
>> accomodate.
>>
>> What am I complaning about? It's been six full business days since I
>> placed my order on 12/6, and no one has bothered to call or e-mail and
>> tell me that my other items are on backorder.
>>
>> Am I wrong to expect to be notified when items I have purchased are on
>> backorder, and when the anticipated ship date is?
>>
>> All that being said, the shackles appear to be very high quality and were
>> very carefully and well packed. Bushings and grease nipples are
>> pre-installed.
>>
>> Carl

>
> Nope, I don't think you are wrong at all.
> I bought something from HomeDepot.com this past summer. Actually several
> somethings. One of the items I decided I didn't want and called them as I
> wanted to cancel the order. I was told to just refuse the delivery, which
> I did. It took me THREE MONTHS to get a refund. I had no luck with emails,
> not even the grouchy kind. It seems their emailing ahs been outsourced. I
> filed a dispute with my credit card company and within a week I had a
> refund ($235.00). I think it was a coincidence because when I called their
> 800 number the young lady told me aht I should have phoned sooner because
> that was all they needed to process my refund.
>
> Sooooooo where I'm going with this, call them. Don't rely on them to
> nitialize the communication. You have only one order to worry about, they
> have hundreds. Hopefully they can give you an ETA.
>
> Kate
>
>




Carl 12-16-2006 10:43 AM

Re: Rocky-Road outfitters update - Update #2
 
I called RRO about 20 minutes after the OP. They said they had a shipment
coming in but didn't know if my lights were on that shipment. They promised
to give me a call in a few hours. Nearly 24 hours later, nothing.

On a side note, my initial impressions about the shackles is now less than
stellar. The grease nipples, instead of being threaded in, are a press fit.
The nipples have a threaded end. They both fell out before ever making it
onto the Jeep.

Carl


"Kate" <svtkate@spam.filter.selby.ws> wrote in message
news:3pSgh.310$cB6.77@bignews7.bellsouth.net...
>
> "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
> news:M4OdnWHrn7AIUB_YnZ2dnUVZ_qOpnZ2d@comcast.com. ..
>> On 12/6 I placed and order for two IPF headlamp lenses, two IPF h4 bulbs,
>> and two XJ lift shackles. On 12/11, I recieved an e-mail from UPS ship
>> notoification with tracking information. The package arrived on 12/12.
>> Untill today, 12/15, I hadn't had a chance to go pick up the package from
>> my apartment complex.
>>
>> The package includes (2) XJ lift shackles. The packing list says the
>> headlamps and bulbs are on backorder. There was no mention of a backorder
>> on the web site.
>>
>> Now, before the flaming starts, I'm not complaining about the backorder.
>> That's fine. They only charged the payment for the shackles and have not
>> charged for the headlamps at this time. I order online and know that
>> processing and shipping takes time, so I order with enough time to
>> accomodate.
>>
>> What am I complaning about? It's been six full business days since I
>> placed my order on 12/6, and no one has bothered to call or e-mail and
>> tell me that my other items are on backorder.
>>
>> Am I wrong to expect to be notified when items I have purchased are on
>> backorder, and when the anticipated ship date is?
>>
>> All that being said, the shackles appear to be very high quality and were
>> very carefully and well packed. Bushings and grease nipples are
>> pre-installed.
>>
>> Carl

>
> Nope, I don't think you are wrong at all.
> I bought something from HomeDepot.com this past summer. Actually several
> somethings. One of the items I decided I didn't want and called them as I
> wanted to cancel the order. I was told to just refuse the delivery, which
> I did. It took me THREE MONTHS to get a refund. I had no luck with emails,
> not even the grouchy kind. It seems their emailing ahs been outsourced. I
> filed a dispute with my credit card company and within a week I had a
> refund ($235.00). I think it was a coincidence because when I called their
> 800 number the young lady told me aht I should have phoned sooner because
> that was all they needed to process my refund.
>
> Sooooooo where I'm going with this, call them. Don't rely on them to
> nitialize the communication. You have only one order to worry about, they
> have hundreds. Hopefully they can give you an ETA.
>
> Kate
>
>




Mike Romain 12-16-2006 11:10 AM

Re: Rocky-Road outfitters update - Update #2
 
Are they made by 'stealhorse'?

Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
Canadian Off Road Trips Photos: Non members can still view!
Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
(More Off Road album links at bottom of the view page)


Carl wrote:
>
> I called RRO about 20 minutes after the OP. They said they had a shipment
> coming in but didn't know if my lights were on that shipment. They promised
> to give me a call in a few hours. Nearly 24 hours later, nothing.
>
> On a side note, my initial impressions about the shackles is now less than
> stellar. The grease nipples, instead of being threaded in, are a press fit.
> The nipples have a threaded end. They both fell out before ever making it
> onto the Jeep.
>
> Carl
>
> "Kate" <svtkate@spam.filter.selby.ws> wrote in message
> news:3pSgh.310$cB6.77@bignews7.bellsouth.net...
> >
> > "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
> > news:M4OdnWHrn7AIUB_YnZ2dnUVZ_qOpnZ2d@comcast.com. ..
> >> On 12/6 I placed and order for two IPF headlamp lenses, two IPF h4 bulbs,
> >> and two XJ lift shackles. On 12/11, I recieved an e-mail from UPS ship
> >> notoification with tracking information. The package arrived on 12/12.
> >> Untill today, 12/15, I hadn't had a chance to go pick up the package from
> >> my apartment complex.
> >>
> >> The package includes (2) XJ lift shackles. The packing list says the
> >> headlamps and bulbs are on backorder. There was no mention of a backorder
> >> on the web site.
> >>
> >> Now, before the flaming starts, I'm not complaining about the backorder.
> >> That's fine. They only charged the payment for the shackles and have not
> >> charged for the headlamps at this time. I order online and know that
> >> processing and shipping takes time, so I order with enough time to
> >> accomodate.
> >>
> >> What am I complaning about? It's been six full business days since I
> >> placed my order on 12/6, and no one has bothered to call or e-mail and
> >> tell me that my other items are on backorder.
> >>
> >> Am I wrong to expect to be notified when items I have purchased are on
> >> backorder, and when the anticipated ship date is?
> >>
> >> All that being said, the shackles appear to be very high quality and were
> >> very carefully and well packed. Bushings and grease nipples are
> >> pre-installed.
> >>
> >> Carl

> >
> > Nope, I don't think you are wrong at all.
> > I bought something from HomeDepot.com this past summer. Actually several
> > somethings. One of the items I decided I didn't want and called them as I
> > wanted to cancel the order. I was told to just refuse the delivery, which
> > I did. It took me THREE MONTHS to get a refund. I had no luck with emails,
> > not even the grouchy kind. It seems their emailing ahs been outsourced. I
> > filed a dispute with my credit card company and within a week I had a
> > refund ($235.00). I think it was a coincidence because when I called their
> > 800 number the young lady told me aht I should have phoned sooner because
> > that was all they needed to process my refund.
> >
> > Sooooooo where I'm going with this, call them. Don't rely on them to
> > nitialize the communication. You have only one order to worry about, they
> > have hundreds. Hopefully they can give you an ETA.
> >
> > Kate
> >
> >


Mike Romain 12-16-2006 11:10 AM

Re: Rocky-Road outfitters update - Update #2
 
Are they made by 'stealhorse'?

Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
Canadian Off Road Trips Photos: Non members can still view!
Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
(More Off Road album links at bottom of the view page)


Carl wrote:
>
> I called RRO about 20 minutes after the OP. They said they had a shipment
> coming in but didn't know if my lights were on that shipment. They promised
> to give me a call in a few hours. Nearly 24 hours later, nothing.
>
> On a side note, my initial impressions about the shackles is now less than
> stellar. The grease nipples, instead of being threaded in, are a press fit.
> The nipples have a threaded end. They both fell out before ever making it
> onto the Jeep.
>
> Carl
>
> "Kate" <svtkate@spam.filter.selby.ws> wrote in message
> news:3pSgh.310$cB6.77@bignews7.bellsouth.net...
> >
> > "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
> > news:M4OdnWHrn7AIUB_YnZ2dnUVZ_qOpnZ2d@comcast.com. ..
> >> On 12/6 I placed and order for two IPF headlamp lenses, two IPF h4 bulbs,
> >> and two XJ lift shackles. On 12/11, I recieved an e-mail from UPS ship
> >> notoification with tracking information. The package arrived on 12/12.
> >> Untill today, 12/15, I hadn't had a chance to go pick up the package from
> >> my apartment complex.
> >>
> >> The package includes (2) XJ lift shackles. The packing list says the
> >> headlamps and bulbs are on backorder. There was no mention of a backorder
> >> on the web site.
> >>
> >> Now, before the flaming starts, I'm not complaining about the backorder.
> >> That's fine. They only charged the payment for the shackles and have not
> >> charged for the headlamps at this time. I order online and know that
> >> processing and shipping takes time, so I order with enough time to
> >> accomodate.
> >>
> >> What am I complaning about? It's been six full business days since I
> >> placed my order on 12/6, and no one has bothered to call or e-mail and
> >> tell me that my other items are on backorder.
> >>
> >> Am I wrong to expect to be notified when items I have purchased are on
> >> backorder, and when the anticipated ship date is?
> >>
> >> All that being said, the shackles appear to be very high quality and were
> >> very carefully and well packed. Bushings and grease nipples are
> >> pre-installed.
> >>
> >> Carl

> >
> > Nope, I don't think you are wrong at all.
> > I bought something from HomeDepot.com this past summer. Actually several
> > somethings. One of the items I decided I didn't want and called them as I
> > wanted to cancel the order. I was told to just refuse the delivery, which
> > I did. It took me THREE MONTHS to get a refund. I had no luck with emails,
> > not even the grouchy kind. It seems their emailing ahs been outsourced. I
> > filed a dispute with my credit card company and within a week I had a
> > refund ($235.00). I think it was a coincidence because when I called their
> > 800 number the young lady told me aht I should have phoned sooner because
> > that was all they needed to process my refund.
> >
> > Sooooooo where I'm going with this, call them. Don't rely on them to
> > nitialize the communication. You have only one order to worry about, they
> > have hundreds. Hopefully they can give you an ETA.
> >
> > Kate
> >
> >


Mike Romain 12-16-2006 11:10 AM

Re: Rocky-Road outfitters update - Update #2
 
Are they made by 'stealhorse'?

Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
Canadian Off Road Trips Photos: Non members can still view!
Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
(More Off Road album links at bottom of the view page)


Carl wrote:
>
> I called RRO about 20 minutes after the OP. They said they had a shipment
> coming in but didn't know if my lights were on that shipment. They promised
> to give me a call in a few hours. Nearly 24 hours later, nothing.
>
> On a side note, my initial impressions about the shackles is now less than
> stellar. The grease nipples, instead of being threaded in, are a press fit.
> The nipples have a threaded end. They both fell out before ever making it
> onto the Jeep.
>
> Carl
>
> "Kate" <svtkate@spam.filter.selby.ws> wrote in message
> news:3pSgh.310$cB6.77@bignews7.bellsouth.net...
> >
> > "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
> > news:M4OdnWHrn7AIUB_YnZ2dnUVZ_qOpnZ2d@comcast.com. ..
> >> On 12/6 I placed and order for two IPF headlamp lenses, two IPF h4 bulbs,
> >> and two XJ lift shackles. On 12/11, I recieved an e-mail from UPS ship
> >> notoification with tracking information. The package arrived on 12/12.
> >> Untill today, 12/15, I hadn't had a chance to go pick up the package from
> >> my apartment complex.
> >>
> >> The package includes (2) XJ lift shackles. The packing list says the
> >> headlamps and bulbs are on backorder. There was no mention of a backorder
> >> on the web site.
> >>
> >> Now, before the flaming starts, I'm not complaining about the backorder.
> >> That's fine. They only charged the payment for the shackles and have not
> >> charged for the headlamps at this time. I order online and know that
> >> processing and shipping takes time, so I order with enough time to
> >> accomodate.
> >>
> >> What am I complaning about? It's been six full business days since I
> >> placed my order on 12/6, and no one has bothered to call or e-mail and
> >> tell me that my other items are on backorder.
> >>
> >> Am I wrong to expect to be notified when items I have purchased are on
> >> backorder, and when the anticipated ship date is?
> >>
> >> All that being said, the shackles appear to be very high quality and were
> >> very carefully and well packed. Bushings and grease nipples are
> >> pre-installed.
> >>
> >> Carl

> >
> > Nope, I don't think you are wrong at all.
> > I bought something from HomeDepot.com this past summer. Actually several
> > somethings. One of the items I decided I didn't want and called them as I
> > wanted to cancel the order. I was told to just refuse the delivery, which
> > I did. It took me THREE MONTHS to get a refund. I had no luck with emails,
> > not even the grouchy kind. It seems their emailing ahs been outsourced. I
> > filed a dispute with my credit card company and within a week I had a
> > refund ($235.00). I think it was a coincidence because when I called their
> > 800 number the young lady told me aht I should have phoned sooner because
> > that was all they needed to process my refund.
> >
> > Sooooooo where I'm going with this, call them. Don't rely on them to
> > nitialize the communication. You have only one order to worry about, they
> > have hundreds. Hopefully they can give you an ETA.
> >
> > Kate
> >
> >


Carl 12-16-2006 08:31 PM

Re: Rocky-Road outfitters update - Update #2
 
No, they are custom made by RRO.

Carl


"Mike Romain" <romainm@sympatico.ca> wrote in message
news:45841A74.41B9DA85@sympatico.ca...
> Are they made by 'stealhorse'?
>
> Mike
> 86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
> 88 Cherokee 235 BFG AT's
> Canadian Off Road Trips Photos: Non members can still view!
> Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
> (More Off Road album links at bottom of the view page)
>
>
> Carl wrote:
>>
>> I called RRO about 20 minutes after the OP. They said they had a shipment
>> coming in but didn't know if my lights were on that shipment. They
>> promised
>> to give me a call in a few hours. Nearly 24 hours later, nothing.
>>
>> On a side note, my initial impressions about the shackles is now less
>> than
>> stellar. The grease nipples, instead of being threaded in, are a press
>> fit.
>> The nipples have a threaded end. They both fell out before ever making it
>> onto the Jeep.
>>
>> Carl
>>
>> "Kate" <svtkate@spam.filter.selby.ws> wrote in message
>> news:3pSgh.310$cB6.77@bignews7.bellsouth.net...
>> >
>> > "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
>> > news:M4OdnWHrn7AIUB_YnZ2dnUVZ_qOpnZ2d@comcast.com. ..
>> >> On 12/6 I placed and order for two IPF headlamp lenses, two IPF h4
>> >> bulbs,
>> >> and two XJ lift shackles. On 12/11, I recieved an e-mail from UPS ship
>> >> notoification with tracking information. The package arrived on 12/12.
>> >> Untill today, 12/15, I hadn't had a chance to go pick up the package
>> >> from
>> >> my apartment complex.
>> >>
>> >> The package includes (2) XJ lift shackles. The packing list says the
>> >> headlamps and bulbs are on backorder. There was no mention of a
>> >> backorder
>> >> on the web site.
>> >>
>> >> Now, before the flaming starts, I'm not complaining about the
>> >> backorder.
>> >> That's fine. They only charged the payment for the shackles and have
>> >> not
>> >> charged for the headlamps at this time. I order online and know that
>> >> processing and shipping takes time, so I order with enough time to
>> >> accomodate.
>> >>
>> >> What am I complaning about? It's been six full business days since I
>> >> placed my order on 12/6, and no one has bothered to call or e-mail and
>> >> tell me that my other items are on backorder.
>> >>
>> >> Am I wrong to expect to be notified when items I have purchased are on
>> >> backorder, and when the anticipated ship date is?
>> >>
>> >> All that being said, the shackles appear to be very high quality and
>> >> were
>> >> very carefully and well packed. Bushings and grease nipples are
>> >> pre-installed.
>> >>
>> >> Carl
>> >
>> > Nope, I don't think you are wrong at all.
>> > I bought something from HomeDepot.com this past summer. Actually
>> > several
>> > somethings. One of the items I decided I didn't want and called them as
>> > I
>> > wanted to cancel the order. I was told to just refuse the delivery,
>> > which
>> > I did. It took me THREE MONTHS to get a refund. I had no luck with
>> > emails,
>> > not even the grouchy kind. It seems their emailing ahs been outsourced.
>> > I
>> > filed a dispute with my credit card company and within a week I had a
>> > refund ($235.00). I think it was a coincidence because when I called
>> > their
>> > 800 number the young lady told me aht I should have phoned sooner
>> > because
>> > that was all they needed to process my refund.
>> >
>> > Sooooooo where I'm going with this, call them. Don't rely on them to
>> > nitialize the communication. You have only one order to worry about,
>> > they
>> > have hundreds. Hopefully they can give you an ETA.
>> >
>> > Kate
>> >
>> >




Carl 12-16-2006 08:31 PM

Re: Rocky-Road outfitters update - Update #2
 
No, they are custom made by RRO.

Carl


"Mike Romain" <romainm@sympatico.ca> wrote in message
news:45841A74.41B9DA85@sympatico.ca...
> Are they made by 'stealhorse'?
>
> Mike
> 86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
> 88 Cherokee 235 BFG AT's
> Canadian Off Road Trips Photos: Non members can still view!
> Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
> (More Off Road album links at bottom of the view page)
>
>
> Carl wrote:
>>
>> I called RRO about 20 minutes after the OP. They said they had a shipment
>> coming in but didn't know if my lights were on that shipment. They
>> promised
>> to give me a call in a few hours. Nearly 24 hours later, nothing.
>>
>> On a side note, my initial impressions about the shackles is now less
>> than
>> stellar. The grease nipples, instead of being threaded in, are a press
>> fit.
>> The nipples have a threaded end. They both fell out before ever making it
>> onto the Jeep.
>>
>> Carl
>>
>> "Kate" <svtkate@spam.filter.selby.ws> wrote in message
>> news:3pSgh.310$cB6.77@bignews7.bellsouth.net...
>> >
>> > "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
>> > news:M4OdnWHrn7AIUB_YnZ2dnUVZ_qOpnZ2d@comcast.com. ..
>> >> On 12/6 I placed and order for two IPF headlamp lenses, two IPF h4
>> >> bulbs,
>> >> and two XJ lift shackles. On 12/11, I recieved an e-mail from UPS ship
>> >> notoification with tracking information. The package arrived on 12/12.
>> >> Untill today, 12/15, I hadn't had a chance to go pick up the package
>> >> from
>> >> my apartment complex.
>> >>
>> >> The package includes (2) XJ lift shackles. The packing list says the
>> >> headlamps and bulbs are on backorder. There was no mention of a
>> >> backorder
>> >> on the web site.
>> >>
>> >> Now, before the flaming starts, I'm not complaining about the
>> >> backorder.
>> >> That's fine. They only charged the payment for the shackles and have
>> >> not
>> >> charged for the headlamps at this time. I order online and know that
>> >> processing and shipping takes time, so I order with enough time to
>> >> accomodate.
>> >>
>> >> What am I complaning about? It's been six full business days since I
>> >> placed my order on 12/6, and no one has bothered to call or e-mail and
>> >> tell me that my other items are on backorder.
>> >>
>> >> Am I wrong to expect to be notified when items I have purchased are on
>> >> backorder, and when the anticipated ship date is?
>> >>
>> >> All that being said, the shackles appear to be very high quality and
>> >> were
>> >> very carefully and well packed. Bushings and grease nipples are
>> >> pre-installed.
>> >>
>> >> Carl
>> >
>> > Nope, I don't think you are wrong at all.
>> > I bought something from HomeDepot.com this past summer. Actually
>> > several
>> > somethings. One of the items I decided I didn't want and called them as
>> > I
>> > wanted to cancel the order. I was told to just refuse the delivery,
>> > which
>> > I did. It took me THREE MONTHS to get a refund. I had no luck with
>> > emails,
>> > not even the grouchy kind. It seems their emailing ahs been outsourced.
>> > I
>> > filed a dispute with my credit card company and within a week I had a
>> > refund ($235.00). I think it was a coincidence because when I called
>> > their
>> > 800 number the young lady told me aht I should have phoned sooner
>> > because
>> > that was all they needed to process my refund.
>> >
>> > Sooooooo where I'm going with this, call them. Don't rely on them to
>> > nitialize the communication. You have only one order to worry about,
>> > they
>> > have hundreds. Hopefully they can give you an ETA.
>> >
>> > Kate
>> >
>> >




Carl 12-16-2006 08:31 PM

Re: Rocky-Road outfitters update - Update #2
 
No, they are custom made by RRO.

Carl


"Mike Romain" <romainm@sympatico.ca> wrote in message
news:45841A74.41B9DA85@sympatico.ca...
> Are they made by 'stealhorse'?
>
> Mike
> 86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
> 88 Cherokee 235 BFG AT's
> Canadian Off Road Trips Photos: Non members can still view!
> Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
> (More Off Road album links at bottom of the view page)
>
>
> Carl wrote:
>>
>> I called RRO about 20 minutes after the OP. They said they had a shipment
>> coming in but didn't know if my lights were on that shipment. They
>> promised
>> to give me a call in a few hours. Nearly 24 hours later, nothing.
>>
>> On a side note, my initial impressions about the shackles is now less
>> than
>> stellar. The grease nipples, instead of being threaded in, are a press
>> fit.
>> The nipples have a threaded end. They both fell out before ever making it
>> onto the Jeep.
>>
>> Carl
>>
>> "Kate" <svtkate@spam.filter.selby.ws> wrote in message
>> news:3pSgh.310$cB6.77@bignews7.bellsouth.net...
>> >
>> > "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
>> > news:M4OdnWHrn7AIUB_YnZ2dnUVZ_qOpnZ2d@comcast.com. ..
>> >> On 12/6 I placed and order for two IPF headlamp lenses, two IPF h4
>> >> bulbs,
>> >> and two XJ lift shackles. On 12/11, I recieved an e-mail from UPS ship
>> >> notoification with tracking information. The package arrived on 12/12.
>> >> Untill today, 12/15, I hadn't had a chance to go pick up the package
>> >> from
>> >> my apartment complex.
>> >>
>> >> The package includes (2) XJ lift shackles. The packing list says the
>> >> headlamps and bulbs are on backorder. There was no mention of a
>> >> backorder
>> >> on the web site.
>> >>
>> >> Now, before the flaming starts, I'm not complaining about the
>> >> backorder.
>> >> That's fine. They only charged the payment for the shackles and have
>> >> not
>> >> charged for the headlamps at this time. I order online and know that
>> >> processing and shipping takes time, so I order with enough time to
>> >> accomodate.
>> >>
>> >> What am I complaning about? It's been six full business days since I
>> >> placed my order on 12/6, and no one has bothered to call or e-mail and
>> >> tell me that my other items are on backorder.
>> >>
>> >> Am I wrong to expect to be notified when items I have purchased are on
>> >> backorder, and when the anticipated ship date is?
>> >>
>> >> All that being said, the shackles appear to be very high quality and
>> >> were
>> >> very carefully and well packed. Bushings and grease nipples are
>> >> pre-installed.
>> >>
>> >> Carl
>> >
>> > Nope, I don't think you are wrong at all.
>> > I bought something from HomeDepot.com this past summer. Actually
>> > several
>> > somethings. One of the items I decided I didn't want and called them as
>> > I
>> > wanted to cancel the order. I was told to just refuse the delivery,
>> > which
>> > I did. It took me THREE MONTHS to get a refund. I had no luck with
>> > emails,
>> > not even the grouchy kind. It seems their emailing ahs been outsourced.
>> > I
>> > filed a dispute with my credit card company and within a week I had a
>> > refund ($235.00). I think it was a coincidence because when I called
>> > their
>> > 800 number the young lady told me aht I should have phoned sooner
>> > because
>> > that was all they needed to process my refund.
>> >
>> > Sooooooo where I'm going with this, call them. Don't rely on them to
>> > nitialize the communication. You have only one order to worry about,
>> > they
>> > have hundreds. Hopefully they can give you an ETA.
>> >
>> > Kate
>> >
>> >




Kate 12-17-2006 10:17 AM

Re: Rocky-Road outfitters update - Update #2
 

"Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
news:qNidnZizgZcRiRnYnZ2dnUVZ_smonZ2d@comcast.com. ..
>I called RRO about 20 minutes after the OP. They said they had a shipment
>coming in but didn't know if my lights were on that shipment. They promised
>to give me a call in a few hours. Nearly 24 hours later, nothing.
>
> On a side note, my initial impressions about the shackles is now less than
> stellar. The grease nipples, instead of being threaded in, are a press
> fit. The nipples have a threaded end. They both fell out before ever
> making it onto the Jeep.
>
> Carl


Oh well - crap!
So, what are you going to do?

Kate



Kate 12-17-2006 10:17 AM

Re: Rocky-Road outfitters update - Update #2
 

"Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
news:qNidnZizgZcRiRnYnZ2dnUVZ_smonZ2d@comcast.com. ..
>I called RRO about 20 minutes after the OP. They said they had a shipment
>coming in but didn't know if my lights were on that shipment. They promised
>to give me a call in a few hours. Nearly 24 hours later, nothing.
>
> On a side note, my initial impressions about the shackles is now less than
> stellar. The grease nipples, instead of being threaded in, are a press
> fit. The nipples have a threaded end. They both fell out before ever
> making it onto the Jeep.
>
> Carl


Oh well - crap!
So, what are you going to do?

Kate



Kate 12-17-2006 10:17 AM

Re: Rocky-Road outfitters update - Update #2
 

"Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
news:qNidnZizgZcRiRnYnZ2dnUVZ_smonZ2d@comcast.com. ..
>I called RRO about 20 minutes after the OP. They said they had a shipment
>coming in but didn't know if my lights were on that shipment. They promised
>to give me a call in a few hours. Nearly 24 hours later, nothing.
>
> On a side note, my initial impressions about the shackles is now less than
> stellar. The grease nipples, instead of being threaded in, are a press
> fit. The nipples have a threaded end. They both fell out before ever
> making it onto the Jeep.
>
> Carl


Oh well - crap!
So, what are you going to do?

Kate



Carl 12-18-2006 12:57 AM

Re: Rocky-Road outfitters update - Update #2
 
Kate,
I'm going to call and complain next week. I would expect cheesy 'pressed
in' grease nipples from "Steel Horse" brand shackles, but I had expected RRO
to be as they had claimed, 'High Quality'. Would it be that hard to tap the
hole and put a threaded fitting in there?

I will likely not buy from or reccomend RRO to anyone. Low quality product,
slow processing time, poor quality. The jury is still out on customer
service.

Carl


"Kate" <svtkate@spam.filter.selby.ws> wrote in message
news:zcdhh.2565$AY1.350@bignews5.bellsouth.net...
>
> "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
> news:qNidnZizgZcRiRnYnZ2dnUVZ_smonZ2d@comcast.com. ..
>>I called RRO about 20 minutes after the OP. They said they had a shipment
>>coming in but didn't know if my lights were on that shipment. They
>>promised to give me a call in a few hours. Nearly 24 hours later, nothing.
>>
>> On a side note, my initial impressions about the shackles is now less
>> than stellar. The grease nipples, instead of being threaded in, are a
>> press fit. The nipples have a threaded end. They both fell out before
>> ever making it onto the Jeep.
>>
>> Carl

>
> Oh well - crap!
> So, what are you going to do?
>
> Kate
>




Carl 12-18-2006 12:57 AM

Re: Rocky-Road outfitters update - Update #2
 
Kate,
I'm going to call and complain next week. I would expect cheesy 'pressed
in' grease nipples from "Steel Horse" brand shackles, but I had expected RRO
to be as they had claimed, 'High Quality'. Would it be that hard to tap the
hole and put a threaded fitting in there?

I will likely not buy from or reccomend RRO to anyone. Low quality product,
slow processing time, poor quality. The jury is still out on customer
service.

Carl


"Kate" <svtkate@spam.filter.selby.ws> wrote in message
news:zcdhh.2565$AY1.350@bignews5.bellsouth.net...
>
> "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
> news:qNidnZizgZcRiRnYnZ2dnUVZ_smonZ2d@comcast.com. ..
>>I called RRO about 20 minutes after the OP. They said they had a shipment
>>coming in but didn't know if my lights were on that shipment. They
>>promised to give me a call in a few hours. Nearly 24 hours later, nothing.
>>
>> On a side note, my initial impressions about the shackles is now less
>> than stellar. The grease nipples, instead of being threaded in, are a
>> press fit. The nipples have a threaded end. They both fell out before
>> ever making it onto the Jeep.
>>
>> Carl

>
> Oh well - crap!
> So, what are you going to do?
>
> Kate
>




Carl 12-18-2006 12:57 AM

Re: Rocky-Road outfitters update - Update #2
 
Kate,
I'm going to call and complain next week. I would expect cheesy 'pressed
in' grease nipples from "Steel Horse" brand shackles, but I had expected RRO
to be as they had claimed, 'High Quality'. Would it be that hard to tap the
hole and put a threaded fitting in there?

I will likely not buy from or reccomend RRO to anyone. Low quality product,
slow processing time, poor quality. The jury is still out on customer
service.

Carl


"Kate" <svtkate@spam.filter.selby.ws> wrote in message
news:zcdhh.2565$AY1.350@bignews5.bellsouth.net...
>
> "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
> news:qNidnZizgZcRiRnYnZ2dnUVZ_smonZ2d@comcast.com. ..
>>I called RRO about 20 minutes after the OP. They said they had a shipment
>>coming in but didn't know if my lights were on that shipment. They
>>promised to give me a call in a few hours. Nearly 24 hours later, nothing.
>>
>> On a side note, my initial impressions about the shackles is now less
>> than stellar. The grease nipples, instead of being threaded in, are a
>> press fit. The nipples have a threaded end. They both fell out before
>> ever making it onto the Jeep.
>>
>> Carl

>
> Oh well - crap!
> So, what are you going to do?
>
> Kate
>




Mike Romain 12-18-2006 10:55 AM

Re: Rocky-Road outfitters update - Update #2
 
When I buy new ball joints and tie rod ends and u-joints, they just come
with an empty hole and either the zerk fittings and/or small blocking
bolts. These fittings are 'self threading' tapered fittings. They are
supposed to be screwed in, not pressed in.

'I' have never had a failure of one in over 30 years of changing them.

It's now too late to thread the holes or to try and self tap them with
new fittings.

Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
Canadian Off Road Trips Photos: Non members can still view!
Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
(More Off Road album links at bottom of the view page)

Carl wrote:
>
> Kate,
> I'm going to call and complain next week. I would expect cheesy 'pressed
> in' grease nipples from "Steel Horse" brand shackles, but I had expected RRO
> to be as they had claimed, 'High Quality'. Would it be that hard to tap the
> hole and put a threaded fitting in there?
>
> I will likely not buy from or reccomend RRO to anyone. Low quality product,
> slow processing time, poor quality. The jury is still out on customer
> service.
>
> Carl
>
> "Kate" <svtkate@spam.filter.selby.ws> wrote in message
> news:zcdhh.2565$AY1.350@bignews5.bellsouth.net...
> >
> > "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
> > news:qNidnZizgZcRiRnYnZ2dnUVZ_smonZ2d@comcast.com. ..
> >>I called RRO about 20 minutes after the OP. They said they had a shipment
> >>coming in but didn't know if my lights were on that shipment. They
> >>promised to give me a call in a few hours. Nearly 24 hours later, nothing.
> >>
> >> On a side note, my initial impressions about the shackles is now less
> >> than stellar. The grease nipples, instead of being threaded in, are a
> >> press fit. The nipples have a threaded end. They both fell out before
> >> ever making it onto the Jeep.
> >>
> >> Carl

> >
> > Oh well - crap!
> > So, what are you going to do?
> >
> > Kate
> >


Mike Romain 12-18-2006 10:55 AM

Re: Rocky-Road outfitters update - Update #2
 
When I buy new ball joints and tie rod ends and u-joints, they just come
with an empty hole and either the zerk fittings and/or small blocking
bolts. These fittings are 'self threading' tapered fittings. They are
supposed to be screwed in, not pressed in.

'I' have never had a failure of one in over 30 years of changing them.

It's now too late to thread the holes or to try and self tap them with
new fittings.

Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
Canadian Off Road Trips Photos: Non members can still view!
Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
(More Off Road album links at bottom of the view page)

Carl wrote:
>
> Kate,
> I'm going to call and complain next week. I would expect cheesy 'pressed
> in' grease nipples from "Steel Horse" brand shackles, but I had expected RRO
> to be as they had claimed, 'High Quality'. Would it be that hard to tap the
> hole and put a threaded fitting in there?
>
> I will likely not buy from or reccomend RRO to anyone. Low quality product,
> slow processing time, poor quality. The jury is still out on customer
> service.
>
> Carl
>
> "Kate" <svtkate@spam.filter.selby.ws> wrote in message
> news:zcdhh.2565$AY1.350@bignews5.bellsouth.net...
> >
> > "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
> > news:qNidnZizgZcRiRnYnZ2dnUVZ_smonZ2d@comcast.com. ..
> >>I called RRO about 20 minutes after the OP. They said they had a shipment
> >>coming in but didn't know if my lights were on that shipment. They
> >>promised to give me a call in a few hours. Nearly 24 hours later, nothing.
> >>
> >> On a side note, my initial impressions about the shackles is now less
> >> than stellar. The grease nipples, instead of being threaded in, are a
> >> press fit. The nipples have a threaded end. They both fell out before
> >> ever making it onto the Jeep.
> >>
> >> Carl

> >
> > Oh well - crap!
> > So, what are you going to do?
> >
> > Kate
> >


Mike Romain 12-18-2006 10:55 AM

Re: Rocky-Road outfitters update - Update #2
 
When I buy new ball joints and tie rod ends and u-joints, they just come
with an empty hole and either the zerk fittings and/or small blocking
bolts. These fittings are 'self threading' tapered fittings. They are
supposed to be screwed in, not pressed in.

'I' have never had a failure of one in over 30 years of changing them.

It's now too late to thread the holes or to try and self tap them with
new fittings.

Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
Canadian Off Road Trips Photos: Non members can still view!
Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
(More Off Road album links at bottom of the view page)

Carl wrote:
>
> Kate,
> I'm going to call and complain next week. I would expect cheesy 'pressed
> in' grease nipples from "Steel Horse" brand shackles, but I had expected RRO
> to be as they had claimed, 'High Quality'. Would it be that hard to tap the
> hole and put a threaded fitting in there?
>
> I will likely not buy from or reccomend RRO to anyone. Low quality product,
> slow processing time, poor quality. The jury is still out on customer
> service.
>
> Carl
>
> "Kate" <svtkate@spam.filter.selby.ws> wrote in message
> news:zcdhh.2565$AY1.350@bignews5.bellsouth.net...
> >
> > "Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
> > news:qNidnZizgZcRiRnYnZ2dnUVZ_smonZ2d@comcast.com. ..
> >>I called RRO about 20 minutes after the OP. They said they had a shipment
> >>coming in but didn't know if my lights were on that shipment. They
> >>promised to give me a call in a few hours. Nearly 24 hours later, nothing.
> >>
> >> On a side note, my initial impressions about the shackles is now less
> >> than stellar. The grease nipples, instead of being threaded in, are a
> >> press fit. The nipples have a threaded end. They both fell out before
> >> ever making it onto the Jeep.
> >>
> >> Carl

> >
> > Oh well - crap!
> > So, what are you going to do?
> >
> > Kate
> >


Kate 12-18-2006 12:06 PM

Re: Rocky-Road outfitters update - Update #2
 

"Mike Romain" <romainm@sympatico.ca> wrote
*snip*
>
> It's now too late to thread the holes or to try and self tap them with
> new fittings.


Why?

Kate



Kate 12-18-2006 12:06 PM

Re: Rocky-Road outfitters update - Update #2
 

"Mike Romain" <romainm@sympatico.ca> wrote
*snip*
>
> It's now too late to thread the holes or to try and self tap them with
> new fittings.


Why?

Kate



Kate 12-18-2006 12:06 PM

Re: Rocky-Road outfitters update - Update #2
 

"Mike Romain" <romainm@sympatico.ca> wrote
*snip*
>
> It's now too late to thread the holes or to try and self tap them with
> new fittings.


Why?

Kate



Mike Romain 12-18-2006 12:42 PM

Re: Rocky-Road outfitters update - Update #2
 
Kate wrote:
>
> "Mike Romain" <romainm@sympatico.ca> wrote
> *snip*
> >
> > It's now too late to thread the holes or to try and self tap them with
> > new fittings.

>
> Why?
>
> Kate


Because the 'hardened' self tapping fittings were pressed into a soft
steel hole and fell out already. This means the fittings already have
reamed the hole out to their size.

I guess if you could find a larger diameter zirk, you could drill a
larger hole.

You could also 'maybe' block the original hole and drill one right
beside it to screw the fittings into if there was room.

But these are new and basically garbage as they sit.

Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
Canadian Off Road Trips Photos: Non members can still view!
Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
(More Off Road album links at bottom of the view page)

Mike Romain 12-18-2006 12:42 PM

Re: Rocky-Road outfitters update - Update #2
 
Kate wrote:
>
> "Mike Romain" <romainm@sympatico.ca> wrote
> *snip*
> >
> > It's now too late to thread the holes or to try and self tap them with
> > new fittings.

>
> Why?
>
> Kate


Because the 'hardened' self tapping fittings were pressed into a soft
steel hole and fell out already. This means the fittings already have
reamed the hole out to their size.

I guess if you could find a larger diameter zirk, you could drill a
larger hole.

You could also 'maybe' block the original hole and drill one right
beside it to screw the fittings into if there was room.

But these are new and basically garbage as they sit.

Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
Canadian Off Road Trips Photos: Non members can still view!
Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
(More Off Road album links at bottom of the view page)

Mike Romain 12-18-2006 12:42 PM

Re: Rocky-Road outfitters update - Update #2
 
Kate wrote:
>
> "Mike Romain" <romainm@sympatico.ca> wrote
> *snip*
> >
> > It's now too late to thread the holes or to try and self tap them with
> > new fittings.

>
> Why?
>
> Kate


Because the 'hardened' self tapping fittings were pressed into a soft
steel hole and fell out already. This means the fittings already have
reamed the hole out to their size.

I guess if you could find a larger diameter zirk, you could drill a
larger hole.

You could also 'maybe' block the original hole and drill one right
beside it to screw the fittings into if there was room.

But these are new and basically garbage as they sit.

Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
Canadian Off Road Trips Photos: Non members can still view!
Jan/06 http://www.imagestation.com/album/pi...?id=2115147590
(More Off Road album links at bottom of the view page)

Kate 12-18-2006 11:25 PM

Re: Rocky-Road outfitters update - Update #2
 

"Mike Romain" <romainm@sympatico.ca> wrote in message
news:4586D2F7.B61BFC2F@sympatico.ca...
> Kate wrote:
>>
>> "Mike Romain" <romainm@sympatico.ca> wrote
>> *snip*
>> >
>> > It's now too late to thread the holes or to try and self tap them with
>> > new fittings.

>>
>> Why?
>>
>> Kate

>
> Because the 'hardened' self tapping fittings were pressed into a soft
> steel hole and fell out already. This means the fittings already have
> reamed the hole out to their size.
>
> I guess if you could find a larger diameter zirk, you could drill a
> larger hole.
>
> You could also 'maybe' block the original hole and drill one right
> beside it to screw the fittings into if there was room.
>
> But these are new and basically garbage as they sit.
>



That was my thought on it. I didn't know that the bases of the pressed in
type were the same diameter as the threaded type.
See, I learned something today.

Kate



Kate 12-18-2006 11:25 PM

Re: Rocky-Road outfitters update - Update #2
 

"Mike Romain" <romainm@sympatico.ca> wrote in message
news:4586D2F7.B61BFC2F@sympatico.ca...
> Kate wrote:
>>
>> "Mike Romain" <romainm@sympatico.ca> wrote
>> *snip*
>> >
>> > It's now too late to thread the holes or to try and self tap them with
>> > new fittings.

>>
>> Why?
>>
>> Kate

>
> Because the 'hardened' self tapping fittings were pressed into a soft
> steel hole and fell out already. This means the fittings already have
> reamed the hole out to their size.
>
> I guess if you could find a larger diameter zirk, you could drill a
> larger hole.
>
> You could also 'maybe' block the original hole and drill one right
> beside it to screw the fittings into if there was room.
>
> But these are new and basically garbage as they sit.
>



That was my thought on it. I didn't know that the bases of the pressed in
type were the same diameter as the threaded type.
See, I learned something today.

Kate



Kate 12-18-2006 11:25 PM

Re: Rocky-Road outfitters update - Update #2
 

"Mike Romain" <romainm@sympatico.ca> wrote in message
news:4586D2F7.B61BFC2F@sympatico.ca...
> Kate wrote:
>>
>> "Mike Romain" <romainm@sympatico.ca> wrote
>> *snip*
>> >
>> > It's now too late to thread the holes or to try and self tap them with
>> > new fittings.

>>
>> Why?
>>
>> Kate

>
> Because the 'hardened' self tapping fittings were pressed into a soft
> steel hole and fell out already. This means the fittings already have
> reamed the hole out to their size.
>
> I guess if you could find a larger diameter zirk, you could drill a
> larger hole.
>
> You could also 'maybe' block the original hole and drill one right
> beside it to screw the fittings into if there was room.
>
> But these are new and basically garbage as they sit.
>



That was my thought on it. I didn't know that the bases of the pressed in
type were the same diameter as the threaded type.
See, I learned something today.

Kate



Carl 12-18-2006 11:31 PM

Re: Rocky-Road outfitters update - Update #2
 
Kate,

You learned two things. One about the grease zerks. The other being not
to purchase anything from Rocky-Road Outfitters. I have used
www.offroadtoystore.com with excellent results. Good prices and Chris is a
good guy to deal with.

Carl




"Kate" <svtkate@spam.filter.selby.ws> wrote in message
news:JQJhh.1866$%e7.726@bignews2.bellsouth.net...
>
> "Mike Romain" <romainm@sympatico.ca> wrote in message
> news:4586D2F7.B61BFC2F@sympatico.ca...
>> Kate wrote:
>>>
>>> "Mike Romain" <romainm@sympatico.ca> wrote
>>> *snip*
>>> >
>>> > It's now too late to thread the holes or to try and self tap them with
>>> > new fittings.
>>>
>>> Why?
>>>
>>> Kate

>>
>> Because the 'hardened' self tapping fittings were pressed into a soft
>> steel hole and fell out already. This means the fittings already have
>> reamed the hole out to their size.
>>
>> I guess if you could find a larger diameter zirk, you could drill a
>> larger hole.
>>
>> You could also 'maybe' block the original hole and drill one right
>> beside it to screw the fittings into if there was room.
>>
>> But these are new and basically garbage as they sit.
>>

>
>
> That was my thought on it. I didn't know that the bases of the pressed in
> type were the same diameter as the threaded type.
> See, I learned something today.
>
> Kate
>
>




Carl 12-18-2006 11:31 PM

Re: Rocky-Road outfitters update - Update #2
 
Kate,

You learned two things. One about the grease zerks. The other being not
to purchase anything from Rocky-Road Outfitters. I have used
www.offroadtoystore.com with excellent results. Good prices and Chris is a
good guy to deal with.

Carl




"Kate" <svtkate@spam.filter.selby.ws> wrote in message
news:JQJhh.1866$%e7.726@bignews2.bellsouth.net...
>
> "Mike Romain" <romainm@sympatico.ca> wrote in message
> news:4586D2F7.B61BFC2F@sympatico.ca...
>> Kate wrote:
>>>
>>> "Mike Romain" <romainm@sympatico.ca> wrote
>>> *snip*
>>> >
>>> > It's now too late to thread the holes or to try and self tap them with
>>> > new fittings.
>>>
>>> Why?
>>>
>>> Kate

>>
>> Because the 'hardened' self tapping fittings were pressed into a soft
>> steel hole and fell out already. This means the fittings already have
>> reamed the hole out to their size.
>>
>> I guess if you could find a larger diameter zirk, you could drill a
>> larger hole.
>>
>> You could also 'maybe' block the original hole and drill one right
>> beside it to screw the fittings into if there was room.
>>
>> But these are new and basically garbage as they sit.
>>

>
>
> That was my thought on it. I didn't know that the bases of the pressed in
> type were the same diameter as the threaded type.
> See, I learned something today.
>
> Kate
>
>




Carl 12-18-2006 11:31 PM

Re: Rocky-Road outfitters update - Update #2
 
Kate,

You learned two things. One about the grease zerks. The other being not
to purchase anything from Rocky-Road Outfitters. I have used
www.offroadtoystore.com with excellent results. Good prices and Chris is a
good guy to deal with.

Carl




"Kate" <svtkate@spam.filter.selby.ws> wrote in message
news:JQJhh.1866$%e7.726@bignews2.bellsouth.net...
>
> "Mike Romain" <romainm@sympatico.ca> wrote in message
> news:4586D2F7.B61BFC2F@sympatico.ca...
>> Kate wrote:
>>>
>>> "Mike Romain" <romainm@sympatico.ca> wrote
>>> *snip*
>>> >
>>> > It's now too late to thread the holes or to try and self tap them with
>>> > new fittings.
>>>
>>> Why?
>>>
>>> Kate

>>
>> Because the 'hardened' self tapping fittings were pressed into a soft
>> steel hole and fell out already. This means the fittings already have
>> reamed the hole out to their size.
>>
>> I guess if you could find a larger diameter zirk, you could drill a
>> larger hole.
>>
>> You could also 'maybe' block the original hole and drill one right
>> beside it to screw the fittings into if there was room.
>>
>> But these are new and basically garbage as they sit.
>>

>
>
> That was my thought on it. I didn't know that the bases of the pressed in
> type were the same diameter as the threaded type.
> See, I learned something today.
>
> Kate
>
>




Kate 12-19-2006 08:44 PM

Re: Rocky-Road outfitters update - Update #2
 
Ok, now CUT THAT OUT!

Sheesh. keep this up and I'll end up knowing my ass from a hole in the
ground...

Kate

"Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
news:2_GdndydJqKr9hrYnZ2dnUVZ_sWdnZ2d@comcast.com. ..
> Kate,
>
> You learned two things. One about the grease zerks. The other being not
> to purchase anything from Rocky-Road Outfitters. I have used
> www.offroadtoystore.com with excellent results. Good prices and Chris is a
> good guy to deal with.
>
> Carl
>
>
>
>
> "Kate" <svtkate@spam.filter.selby.ws> wrote in message
> news:JQJhh.1866$%e7.726@bignews2.bellsouth.net...
>>
>> "Mike Romain" <romainm@sympatico.ca> wrote in message
>> news:4586D2F7.B61BFC2F@sympatico.ca...
>>> Kate wrote:
>>>>
>>>> "Mike Romain" <romainm@sympatico.ca> wrote
>>>> *snip*
>>>> >
>>>> > It's now too late to thread the holes or to try and self tap them
>>>> > with
>>>> > new fittings.
>>>>
>>>> Why?
>>>>
>>>> Kate
>>>
>>> Because the 'hardened' self tapping fittings were pressed into a soft
>>> steel hole and fell out already. This means the fittings already have
>>> reamed the hole out to their size.
>>>
>>> I guess if you could find a larger diameter zirk, you could drill a
>>> larger hole.
>>>
>>> You could also 'maybe' block the original hole and drill one right
>>> beside it to screw the fittings into if there was room.
>>>
>>> But these are new and basically garbage as they sit.
>>>

>>
>>
>> That was my thought on it. I didn't know that the bases of the pressed in
>> type were the same diameter as the threaded type.
>> See, I learned something today.
>>
>> Kate
>>
>>

>
>




Kate 12-19-2006 08:44 PM

Re: Rocky-Road outfitters update - Update #2
 
Ok, now CUT THAT OUT!

Sheesh. keep this up and I'll end up knowing my ass from a hole in the
ground...

Kate

"Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
news:2_GdndydJqKr9hrYnZ2dnUVZ_sWdnZ2d@comcast.com. ..
> Kate,
>
> You learned two things. One about the grease zerks. The other being not
> to purchase anything from Rocky-Road Outfitters. I have used
> www.offroadtoystore.com with excellent results. Good prices and Chris is a
> good guy to deal with.
>
> Carl
>
>
>
>
> "Kate" <svtkate@spam.filter.selby.ws> wrote in message
> news:JQJhh.1866$%e7.726@bignews2.bellsouth.net...
>>
>> "Mike Romain" <romainm@sympatico.ca> wrote in message
>> news:4586D2F7.B61BFC2F@sympatico.ca...
>>> Kate wrote:
>>>>
>>>> "Mike Romain" <romainm@sympatico.ca> wrote
>>>> *snip*
>>>> >
>>>> > It's now too late to thread the holes or to try and self tap them
>>>> > with
>>>> > new fittings.
>>>>
>>>> Why?
>>>>
>>>> Kate
>>>
>>> Because the 'hardened' self tapping fittings were pressed into a soft
>>> steel hole and fell out already. This means the fittings already have
>>> reamed the hole out to their size.
>>>
>>> I guess if you could find a larger diameter zirk, you could drill a
>>> larger hole.
>>>
>>> You could also 'maybe' block the original hole and drill one right
>>> beside it to screw the fittings into if there was room.
>>>
>>> But these are new and basically garbage as they sit.
>>>

>>
>>
>> That was my thought on it. I didn't know that the bases of the pressed in
>> type were the same diameter as the threaded type.
>> See, I learned something today.
>>
>> Kate
>>
>>

>
>




Kate 12-19-2006 08:44 PM

Re: Rocky-Road outfitters update - Update #2
 
Ok, now CUT THAT OUT!

Sheesh. keep this up and I'll end up knowing my ass from a hole in the
ground...

Kate

"Carl" <carlsaiyed@hotmailREMOVE.com> wrote in message
news:2_GdndydJqKr9hrYnZ2dnUVZ_sWdnZ2d@comcast.com. ..
> Kate,
>
> You learned two things. One about the grease zerks. The other being not
> to purchase anything from Rocky-Road Outfitters. I have used
> www.offroadtoystore.com with excellent results. Good prices and Chris is a
> good guy to deal with.
>
> Carl
>
>
>
>
> "Kate" <svtkate@spam.filter.selby.ws> wrote in message
> news:JQJhh.1866$%e7.726@bignews2.bellsouth.net...
>>
>> "Mike Romain" <romainm@sympatico.ca> wrote in message
>> news:4586D2F7.B61BFC2F@sympatico.ca...
>>> Kate wrote:
>>>>
>>>> "Mike Romain" <romainm@sympatico.ca> wrote
>>>> *snip*
>>>> >
>>>> > It's now too late to thread the holes or to try and self tap them
>>>> > with
>>>> > new fittings.
>>>>
>>>> Why?
>>>>
>>>> Kate
>>>
>>> Because the 'hardened' self tapping fittings were pressed into a soft
>>> steel hole and fell out already. This means the fittings already have
>>> reamed the hole out to their size.
>>>
>>> I guess if you could find a larger diameter zirk, you could drill a
>>> larger hole.
>>>
>>> You could also 'maybe' block the original hole and drill one right
>>> beside it to screw the fittings into if there was room.
>>>
>>> But these are new and basically garbage as they sit.
>>>

>>
>>
>> That was my thought on it. I didn't know that the bases of the pressed in
>> type were the same diameter as the threaded type.
>> See, I learned something today.
>>
>> Kate
>>
>>

>
>





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