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-   -   2012 Ordered (https://www.jeepscanada.com/jeep-jk-forum-38/2012-ordered-123071/)

dreg 03-19-2012 03:35 PM

Re: 2012 Ordered
 

Originally Posted by rockrail (Post 561331)
Just phone the Jeep USA care center and don't say anything about Canada. Simply say you want to check the status of your order here is the VON or the VIN. If you go into a whole story about being in Canada and it's a Canadian order, they'll transfer you to the Canadian care center, which knows absolutely nothing. Say nothing about Canada just give the VON or VIN and by the time they find out the info, they'll then realise its a Canadian order but will have the info anyway and wil give it to you.

Which number is this rock? Or which option is it?

rockrail 03-19-2012 03:39 PM

Re: 2012 Ordered
 
Nothing in writing that I am aware of, however when I know mine is about to be delivered I wll request something, either way I would have no qualms educating the dealer and insist that they call their rebate HQ for clarification.

Then again you could of course tape your call to the rebate center and play it back to the dealer when you pick it up :-) that of course won't be necessary.

rockrail 03-19-2012 03:43 PM

Re: 2012 Ordered
 

Originally Posted by dreg (Post 561333)
Which number is this rock? Or which option is it?

What is rock?

You mean the US care center?

Just press 0 to get hold of someone and say you trying to find out the status of your order:

Contact Us by Telephone
1-877-426-5337
(1-877-IAM-JEEP)
M-F 8:00 AM - 8:00 PM ET
SAT/SUN 9:00 AM - 5:00 PM ET

rockrail 03-19-2012 03:48 PM

Re: 2012 Ordered
 
:la::retard:

I see. A comma would have worked there very very well. :tongue:

dreg 03-19-2012 03:59 PM

Re: 2012 Ordered
 
Lol, sorry. ;)

compujock 03-19-2012 05:12 PM

Re: 2012 Ordered
 
When i called the incentive center and they (she) told me I get the best offer even if an in between month, i asked for an email or something in writing , she advised that i should just tell the dealer to call them and that we, the consumer, should not have to be the go between on this issue.

BFGJKS 03-19-2012 05:17 PM

Re: 2012 Ordered
 
Anyone have the first part of the VIN? All my dealer gave me was the last 8 digits

dreg 03-19-2012 09:18 PM

Re: 2012 Ordered
 
I have the full #

IIWorlds 03-20-2012 12:59 PM

Re: 2012 Ordered
 
I went back and forth with my dealer about the March rebate (the additional $1000). Eventually I got it in writing from him that they changed the paperwork, and the $1000 was subtracted from the total. I will keep that e-mail. I suggest you guys do the same, and avoid any further hassle at the time of pick-up.

dreg 03-20-2012 01:07 PM

Re: 2012 Ordered
 
Best misdial ever.

1-877-426-5337
replaced 2 with a 1... "Hey baby.. do you like older experience women"

Take 2, spoke to Jeep, no real status yet. Said it was allocated to the dealer and that was it.


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